Our client is seeking to appoint an experienced Administrator to join their team to support the on-boarding process for new contracts. This role supports the bid team who quote for new business!

This is not your bog standard admin role - you need to think on your feet and have a 'cando’ attitude. You will be computer literate and proficient at Excel, be a real team player and be able to work at a fast pace but to a consistently high standard with a real appreciation on the need to deliver against customer SLAs.

You must have an eye for detail and a desire to learn. This is an office based role within a friendly and supportive team, is full time and based in Nottingham. Full training will be provided.

• Nottingham, NG8 - 2 days home, 3 days office-based
• £21,000 per annum
• Full time, permanent

Main Duties & Responsibilities:

• Monitoring and actioning of incoming emails
• Logging of new maintenance requests
• Requesting supplier quotations where needed
• Creation and preparation of quotation templates
• Population of quotation templates with data from various sources
• Checking geographical/engineering/SLA capability
• Production of standard maintenance quotations using predetermined pricing or process
• Replying to customer and supplier emails

Skills/Experience:

• Experience in a similar role is essential!
• This is a really busy role in a busy team so you must enjoy working at a fast pace but with high levels of accuracy.
• You must be PC literate, particularly in the use of Excel.
• Willing to learn and to be able to apply initiative to solve problems.

Our client is seeking to appoint a dynamic, driven Management Accountant to join their team! You’ll be at the forefront of producing high quality management accounts and running the monthly payroll and expenses.

Ideally, you will have worked within a SME/high growth company, with the view of continuous growth and development.

You will be happy working at both the “hands on” and strategic level, and be productive and enthusiastic self-starter, capable of building strong relationships!

• £45,000 - £50,000 per annum 
• Strelley, Nottingham - HYBRID WORKING 
• Permanent, full time, Mon - Fri 

Responsibilities:

• Monthly accruals & prepayments
• Fixed asset management
• Journal postings
• Month end cost review and reporting
• Balance sheet reconciliations, review and reporting
• Update both forecast and cashflow
• Payroll processing 
• VAT return/reporting 

Skills & Experience:

• Experience in a similar role is ESSENTIAL
• MUST be CIMA or ACCA qualified 

Due to continued growth, our client is seeking to appoint a dynamic and driven internal logistics coordinator, with proven administrative experience and the passion to deliver an outstanding customer experience as standard.

With an emphasis on strong organisational skills multi-tasking, a can-do approach, and the ability to manage a high and diverse workload within SLA and KPI driven targets, you will also have a positive and can do attitude!

• £21,000 per annum, plus annual salary review
• NG8, office based
• 25 days holiday + stats!
• Company events and incentives
• Training and progression
• Employee Cash Plan (including 24/7 Employee Assistance Programme, contribution to everyday healthcare and complementary therapies, 24 x7 access to Virtual GP, stress management, counselling, access to 1000s of retailer discounts)

Responsibilities:

• Working as part of the Customer Service Team supporting the service reporting and customer collections functions.
• Updating all required CRM systems
• Liaise with warehousing and partner FSLs to arrange both UK and European collections
• Working with our partner couriers, manage and co-ordinate customer site collections - communicating with the site and customer to confirm/book the orders and track their completion/ re-attendance if necessary, updating any required reports.
• Drive down the Pends volumes within the team - maintain control of the daily volumes and resolve where possible to maintain the reverse logistics flow / impact COGS.
• Produce outstanding returns reports for customers and internal stakeholders on a weekly/ monthly basis to focus part return levels.
• Ensure reporting is accurate and all financial SLAs and KPIs are met

Experience:

• Educated to GCSE standard including English and Maths.
• Proven experience of working within an administrative role.
• Strong IT skills, including Microsoft Office and Excel.
• Excellent organisational skills with a methodical approach.
• Proactive, 'can do’ attitude and passionate about providing first class customer services support in an administrative role

Our client is seeking to appoint a Customer Support Co-ordinator as the primary interface between the organisation and their customers, with the aim of delivering the highest levels of customer service!

• Location: NG8 - HYBRID!
• Salary: £23,000 per annum, plus £2000 annual bonus!
• Hours: 37.5 hours per week, NO WEEKENDS!!
• 25 days annual leave + stats
• 4-shift basis, covering 06:00 - 18:30 Monday to Friday. The shifts will be:

1) 06.00 - 14.00 - FROM HOME!

2) 08.00 - 16.30

3) 09.00 - 17.30

4) 10.00 - 18.30 - FROM HOME!

Responsibilities:

• Manage end to end customer service experience
• Check and record customer interaction with the tools provided
• Collation of monthly reporting statistics
• Effective use of company IT tools
• Taking ownership of operational customer issues through to resolution
• Accurate collation of monthly billing for customers
• Work in a commercially efficient manner (timely returns, most economic courier etc)
• Clear understanding of contractual obligations for each customer
• Build strong working relationships with contracted customers and internal service providers

Skills and Experience:

• Good working knowledge of MS Office packages
• Good knowledge of office systems
• Proven customer services experience
• Excellent telephone manner and interpersonal skills
• Excellent oral and written communications skills
• Good organisation/planning skills and the ability to prioritise and organise your own workload
• Ability to apply initiative to resolve problems
• Self motivated, positive and a proactive attitude
• Accuracy and attention to detail.

Our client is seeking to appoint an experienced Administrator to join their team to support the on-boarding process for new contracts. This role supports the bid team who quote for new business!

This is not your bog standard admin role - you need to think on your feet and have a 'cando’ attitude. You will be computer literate and proficient at Excel, be a real team player and be able to work at a fast pace but to a consistently high standard with a real appreciation on the need to deliver against customer SLAs.

You must have an eye for detail and a desire to learn. This is an office based role within a friendly and supportive team, is full time and based in Nottingham. Full training will be provided.

• Nottingham, NG8 - 2 days home, 3 days office-based
• £21,000 per annum
• Full time, permanent

Main Duties & Responsibilities

• Monitoring and actioning of incoming emails
• Logging of new maintenance requests
• Requesting supplier quotations where needed
• Creation and preparation of quotation templates
• Population of quotation templates with data from various sources
• Checking geographical/engineering/SLA capability
• Production of standard maintenance quotations using predetermined pricing or process
• Replying to customer and supplier emails

Skills/Experience:

• Experience in a similar role is essential!
• This is a really busy role in a busy team so you must enjoy working at a fast pace but with high levels of accuracy.
• You must be PC literate, particularly in the use of Excel.
• Willing to learn and to be able to apply initiative to solve problems.

Due to continued growth, our client is seeking to appoint a dynamic and driven internal logistics coordinator, with proven administrative experience and the passion to deliver an outstanding customer experience as standard.

With an emphasis on strong organisational skills multi-tasking, a can-do approach, and the ability to manage a high and diverse workload within SLA and KPI driven targets, you will also have a positive and can do attitude!

• £21,000 per annum, plus annual salary review
• NG8, office based
• 25 days holiday + stats!
• Company events and incentives
• Training and progression
• Employee Cash Plan (including 24/7 Employee Assistance Programme, contribution to everyday healthcare and complementary therapies, 24 x7 access to Virtual GP, stress management, counselling, access to 1000s of retailer discounts)

Responsibilities:

• Working as part of the Customer Service Team supporting the service reporting and customer collections functions.
• Updating all required CRM systems
• Liaise with warehousing and partner FSLs to arrange both UK and European collections
• Working with our partner couriers, manage and co-ordinate customer site collections – communicating with the site and customer to confirm/book the orders and track their completion/ re-attendance if necessary, updating any required reports.
• Drive down the Pends volumes within the team – maintain control of the daily volumes and resolve where possible to maintain the reverse logistics flow / impact COGS.
• Produce outstanding returns reports for customers and internal stakeholders on a weekly/ monthly basis to focus part return levels.
• Ensure reporting is accurate and all financial SLAs and KPIs are met

Experience:

?-? Educated to GCSE standard including English and Maths.
?-? Proven experience of working within an administrative role.
?-? Strong IT skills, including Microsoft Office and Excel.
?-? Excellent organisational skills with a methodical approach.
?-? Proactive, ‘can do’ attitude and passionate about providing first class customer services support in an administrative role

Our client is seeking to appoint an experienced Administrator to join their team to support the on-boarding process for new contracts. This role supports the bid team who quote for new business!

This is not your bog standard admin role - you need to think on your feet and have a 'can do’ attitude. You will be computer literate and proficient at Excel, be a real team player and be able to work at a fast pace but to a consistently high standard with a real appreciation on the need to deliver against customer SLAs.

You must have an eye for detail and a desire to learn. This is an office based role within a friendly and supportive team, is full time and based in Nottingham. Full training will be provided.

• Nottingham, NG8 - 2 days home, 3 days office-based
• £21,000 per annum
• Full time, permanent

Main Duties & Responsibilities

• Monitoring and actioning of incoming emails
• Logging of new maintenance requests
• Requesting supplier quotations where needed
• Creation and preparation of quotation templates
• Population of quotation templates with data from various sources
• Checking geographical/engineering/SLA capability
• Production of standard maintenance quotations using predetermined pricing or process
• Replying to customer and supplier emails

Skills/Experience:

• Experience in a similar role is essential!
• This is a really busy role in a busy team so you must enjoy working at a fast pace but with high levels of accuracy.
• You must be PC literate, particularly in the use of Excel.
• Willing to learn and to be able to apply initiative to solve problems.

Our client is seeking to appoint an experienced Administrator to join their team to support the on-boarding process for new contracts. This role supports the bid team who quote for new business!

This is not your bog standard admin role - you need to think on your feet and have a 'cando’ attitude. You will be computer literate and proficient at Excel, be a real team player and be able to work at a fast pace but to a consistently high standard with a real appreciation on the need to deliver against customer SLAs.

You must have an eye for detail and a desire to learn. This is an office based role within a friendly and supportive team, is full time and based in Nottingham. Full training will be provided.

• Nottingham, NG8 - 2 days home, 3 days office-based
• £21,000 per annum
• Full time, permanent

Main Duties & Responsibilities

• Monitoring and actioning of incoming emails
• Logging of new maintenance requests
• Requesting supplier quotations where needed
• Creation and preparation of quotation templates
• Population of quotation templates with data from various sources
• Checking geographical/engineering/SLA capability
• Production of standard maintenance quotations using predetermined pricing or process
• Replying to customer and supplier emails

Skills/Experience:

• Experience in a similar role is essential!
• This is a really busy role in a busy team so you must enjoy working at a fast pace but with high levels of accuracy.
• You must be PC literate, particularly in the use of Excel.
• Willing to learn and to be able to apply initiative to solve problems.

Our client is seeking to appoint an experienced Purchase Ledger Clerk, reporting into the Finance Manager. The main areas of responsibility are working through the whole purchase ledger process, from purchase order to invoices and reconciliations.

Location: Glaisdale Parkway, NG8

Salary: £22,000 - £24,000 per annum

Hybrid Working

Permanent, full time

Main Duties & Responsibilities

• Raise purchase orders and code for non-stock items e.g. carriage and overheads
• Supplier statement reconciliations
• Raise mid and month end payment runs
• Daily interface of invoices and credits raised on ERP system into finance system
• Purchase invoice processing (log and match)
• Month end procedures and ledger management including month end control checks e.g. debit balances, GRNI, review purchase ledger
• Setting up new supplier accounts and maintaining existing account details

Knowledge & Key Skills

• Experience in a similar role is ESSENTIAL!
• Self Motivated & Confident in your approach with ability to work on your own
• Excellent communication skills

Our client is seeking to appoint a Customer Support Co-ordinator as the primary interface between the organisation and their customers with the aim of delivering the highest levels of customer service!

• Location: NG8
• Salary: £23,000 per annum, plus £2000 annual bonus! 
• Hours: 37.5 hours per week, NO WEEKENDS!!
• 25 days annual leave + stats
• 4-shift basis, covering 06:00 – 18:30 Monday to Friday. The shifts will be:

1) 06.00 – 14.00 - FROM HOME!

2) 08.00 – 16.30

3) 09.00 – 17.30

4) 10.00 – 18.30

Responsibilities:

• Manage end to end customer service experience

• Check and record customer interaction with the tools provided

• Collation of monthly reporting statistics

• Effective use of company IT tools

• Taking ownership of operational customer issues through to resolution

• Accurate collation of monthly billing for customers

• Work in a commercially efficient manner (timely returns, most economic courier etc)

• Clear understanding of contractual obligations for each customer

• Build strong working relationships with contracted customers and internal service providers

Skills and Experience:

• Good working knowledge of MS Office packages

• Good knowledge of office systems

• Proven customer services experience

• Excellent telephone manner and interpersonal skills

• Excellent oral and written communications skills

• Good organisation/planning skills and the ability to prioritise and organise your own workload

• Ability to apply initiative to resolve problems

• Self motivated, positive and a proactive attitude

• Accuracy and attention to detail.