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Client Services Administrator

£20,000 per annum, Nuthall area

Our client is seeking an efficient individual who will be responsible for providing client and administrative support to the central commercial team by accurately maintaining all data within our internal systems.

Key Responsibilities:

  • Enter new client details as soon as information is collated either via sales or incoming enquiries
  • Maintain existing client records
  • Ensure all clients entered are grouped correctly to obtain an accurate database for marketing campaigns
  • Ensure any opt out directives from customers are added to the clients records as soon as possible
  • Act as immediate client interface by dealing with enquiries, troubleshooting and co-ordinating both externally and internally
  • Provide general administrative support to the central commercial team
  • Provide quotation support to all sales teams in all global territories
  • Liaise internally regarding pricing queries
  • Provide telephone support
  • Gather competitor information and feedback to marketing to aid competitive awareness
  • Provide feedback to help improve sales and marketing promotional activity
  • Process and log all orders received by the company through the central finance systems
  • Process credit card payments for all portfolio

Skills/Experience/Attributes
The ideal candidate should demonstrate the following qualities:

  • Educated to GCSE / equivalent level (English and Maths are essential)
  • Excellent organisation and planning skills, manages time well
  • Confident communication
  • A strong work ethic
  • Previous experience of using a CRM system
  • Accuracy and an eye for detail
  • Self-motivated and ability to work on own initiative
  • Personable and a team player

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Sales Ledger (3 Month FTC)

3 Month FTC
£18,000 - £22,000 per annum

Nottingham Business Park

Our client is seeking a self-motivated individual to be responsible for all things Sales Ledger related. You will hit the ground running, ensuring current and timely invoicing of services and products to customers and associated receipt of payment in this 3 month FTC!

Key Responsibilities:

  • Accurate completion of invoices
  • Sending out invoices in a timely manner
  • Identify problem accounts and invoices
  • Ensure we do not contract with customers who have no means of paying and mange credit limits
  • Cash postings and account reconciliations
  • Updating of cash books
  • Responding to customer queries
  • Complete month end tasks and duties
  • Maintain customer accounts and data

Skills / Experience / Attributes 
The ideal candidate will demonstrate the following qualities:

  • Previous experience within a similar role is essential
  • Attention to detail and accuracy is key
  • Strong IT skills
  • Excellent organisation and time management
  • Confident and professional communication skills - ability to communicate with people at all levels.
  • Personable, positive and a team player

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Inbound Customer Service Advisor

Nottingham Audi are recruiting! If you are customer service focused please get in touch!

Location: Lenton, Nottingham

Hours: Monday - Friday between the hours of (8am-6pm) (1 in 4 Saturdays)

Salary: £7.50 per hour (OTE 18k on average)

Start: ASAP

Duration: Temporary to Permanent

Are you outgoing, motivated to achieve and looking for your next exciting career move?

We are currently recruiting for outstanding customer service candidates for our client, Nottingham Audi - part of the prestigious Sytner Group. This is an excellent opportunity to become an integral part of an established business.

Your Key Responsibilities:

  • Provide inbound telephone customer service to all customers
  • Contact all customers in a timely manner
  • Answer all inbound calls in a timely manner
  • Provide accurate product information to customers
  • Maintain and update all relevant information on individual accounts
  • Working as a team and as an individual, working towards the monthly bonus targets.
  • Take responsibility for your daily work load and complete in a timely manner, maximising the productivity of the department
  • Any other ad-hoc duties as requested

Skills/Experience/Attributes

The ideal candidate should demonstrate the following qualities:

  • Excellent communication and conversational skills
  • Experience of customer service - be that in an office environment, retail or hospitality
  • Strong customer service skills
  • Comfortable with learning new systems
  • Warm and friendly nature

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Senior Property Manager (Lettings)

£20,000 - £22,000 per annum
Lenton

Our client, a young and faced-past lettings agency, are looking for a like-minded property manager who thrives on offering a high level of service to their clients as well our students. We are looking for someone who will take pride in being part of a team who value creating a positive reputation for the branch and have a positive attitude to everything they do.

Hours: Monday - Friday (9am - 5.30pm) with peak weekends over the summer

Key Responsibilities:

  • Responsible for approx. 70 properties (300 bedrooms) including 2 PBSA’s.
  • Carry out thorough quarterly inspections
  • Liaise with clients, tenants and suppliers to resolve reported maintenance in a prompt manner
  • Ensure the property is compliant with regulations
  • Organise the re-setting of the properties during peak changeover

Skills / Experience / Attributes
The ideal candidate will demonstrate the following qualities:

  • Previous experience within property management (student lettings would be desirable)
  • Excellent interpersonal skills and great customer service
  • Resourceful and proactive, use initiative
  • Solutions focused
  • A desire to progress and continually develop
  • Self-motivated and enthusiastic
  • Respectful and trustworthy
  • A fun, positive attitude and team spirit is vital
  • Takes accountability for their actions and responsibilities

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Property Manager (Lettings)

£18,000 - £21,000 per annum
Lenton

Our client, a young and faced-past lettings agency, are looking for a like-minded property manager who thrives on offering a high level of service to their clients as well our students. We are looking for someone who will take pride in being part of a team who value creating a positive reputation for the branch and have a positive attitude to everything they do.

Hours: Monday - Friday (9am - 5.30pm) with peak weekends over the summer

Key Responsibilities:

  • Responsible for approx. 70 properties (300 bedrooms) including 2 PBSA’s.
  • Carry out thorough quarterly inspections
  • Liaise with clients, tenants and suppliers to resolve reported maintenance in a prompt manner
  • Ensure the property is compliant with regulations
  • Organise the re-setting of the properties during peak changeover

Skills / Experience / Attributes
The ideal candidate will demonstrate the following qualities:

  • Previous experience within property management (student lettings would be desirable)
  • Excellent interpersonal skills and great customer service
  • Resourceful and proactive, use initiative
  • Solutions focused
  • A desire to progress and continually develop
  • Self-motivated and enthusiastic
  • Respectful and trustworthy
  • A fun, positive attitude and team spirit is vital
  • Takes accountability for their actions and responsibilities

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

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