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Administration and Customer Service Assistant

| ADMINISTRATION & CUSTOMER SERVICE ASSISTANT |

| FULL TIME |

| 40 HOURS PER WEEK |

| MONDAY TO FRIDAY |

| 8:30AM TO 5:00PM |

| TEMPORARY ONGOING |

| WILFORD, NOTTINGHAMSHIRE |

| £9 PER HOUR |

Our Client is looking for an enthusiastic Administration and Customer Service Assistant!

Responsibilities:

  • Taking inbound customer calls.
  • Being first point of contact for the company.
  • Communicating important information to all departments within the company.
  • Adhoc administrative duties.
  • Support the accounts and sales team with general administrative duties.
  • Assist the administration team with customer documentation queries.

Desirable:

  • Phone based experience.
  • Good time management and organisational skills.
  • Good attention to detail.
  • Great ability to multi-task.

Please only apply for this position if you can provide evidence on your CV, which correlates with the Desirable elements of this post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Administration and Customer Service Assistant

| ADMINISTRATION & CUSTOMER SERVICE ASSISTANT |

| FULL TIME |

| 40 HOURS PER WEEK |

| MONDAY TO FRIDAY |

| 8:30AM TO 5:00PM |

| TEMPORARY ONGOING |

| WILFORD, NOTTINGHAMSHIRE |

| £9 PER HOUR |

Our Client is looking for an enthusiastic Administration and Customer Service Assistant!

Responsibilities:

  • Taking inbound customer calls.
  • Being first point of contact for the company.
  • Communicating important information to all departments within the company.
  • Adhoc administrative duties.
  • Support the accounts and sales team with general administrative duties.
  • Assist the administration team with customer documentation queries.

Desirable:

  • Phone based experience.
  • Good time management and organisational skills.
  • Good attention to detail.
  • Great ability to multi-task.

Please only apply for this position if you can provide evidence on your CV, which correlates with the Desirable elements of this post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Credit Controller

| CREDIT CONTROLLER |

| WILFORD |

| £10.50 PER HOUR|

| TEMP TO PERM OPPORTUNITY |

| DAYS: MON - FRI |

| HOURS: 9AM - 5PM |

| FULL TRAINING WILL BE GIVEN |

Our Client is seeking to appoint a Credit Controller to focus on the provision of an effective Credit Control service. You will possess excellent customer care skills and excel under pressure.

  • Manage all aspects of the companies' credit control department
  • Pro-active management over trading accounts
  • Assist the Financial Controller in improving all aspects of the Credit Control process, particularly with regard to customer query resolution
  • Securing customer payments and chasing up overdue accounts either by telephone, email or letter
  • Contribute to ensuring overdue debt is minimised at or below budget levels
  • Maintain customer account details on systems as appropriate
  • Credit checking new customer accounts as well as existing service contract customers
  • Carry out other accounts related administrative duties

Skills/Attributes/Experience:

  • Credit Control experience
  • Possess a good telephone manner and good customer care skills, with a clear understanding of individual customer requirements
  • PC skills, negotiation skills and an ability to be able to cope under pressure are essential, as are accuracy and numeracy
  • Candidate must have a keen eye for detail
  • Capable of taking on new challenges within a fast paced environment

Please only apply for this position if you can provide evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Credit Controller

| CREDIT CONTROLLER |

| WILFORD, NOTTINGHAM - ACCESSIBLE VIA PUBLIC TRANSPORT! |

| £22,000 - £24,000 PER ANNUM |

| HOURS: MONDAY - THURSDAY 9:00AM - 5:00PM & FRIDAY 9:00AM - 4.30PM|

Our Client is seeking to appoint an experienced Credit Controller to focus on the provision of an effective Credit Control service! You will possess excellent customer care and negotiation skills and excel under pressure! The successful candidate must enjoy a challenge and be able to work as a team in a fast moving customer facing environment! You will have a keen eye for detail as well as the ability to display previous experience in a similar role.

Responsibilities:

  • Assist the Finance Controller to ensure the company cash flow is kept as liquid as possible
  • Ensure monies are collected in accordance with the companies invoice payment terms
  • Chasing customers for payment and overdue accounts either by telephone, email or letter
  • Manage all aspects of the debtors ledger
  • Pro-active management of accounts
  • Credit checking new customer accounts as as well as existing service contract customers
  • Follow specific customer led strategies for resolving overdue issues on high turnover value customer accounts
  • Contribute to ensuring overdue debt is minimised at or below budget levels

Skills/Attributes/Experience:

  • Experience in a similar role is ESSENTIAL!
  • Strong account management and negotiation skills
  • Possess a good telephone manner and good customer care skills, with a clear understanding of individual customer requirements
  • IT literacy
  • Ability to be able to excel under pressure
  • Strong numerical ability

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

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