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Customer Administrator

East Leake
£18,771 per annum (+ 7.5% bonus)

Our client, a forward-thinking organisation with an excellent track record for developing employees in a rewarding career path, is seeking candidates with first-class communication and customer service skills. You’ll work with big name retailers, processing their orders, resolving their issues and providing world-class customer care.

Hours of work: Monday to Friday, 8am - 4pm or 9am - 5pm

Key Responsibilities:

  • Processing customer orders coming in via telephone, e-mail and EDI
  • Dealing with issues that arise - faulty/damaged deliveries, incorrect deliveries, delivery refusal
  • Accurately completing administration tasks or secondary processes to agreed timescales.
  • Internal communication with team members and other departments across the business, to ensure that orders are met and adequate resources are available.
  • External communication with customers and suppliers, negotiating and building relationships.
  • Proactively make suggestions and recommendations to improve the service offering to the customer and reduce repeat queries.
  • Take on a variety of additional administration / project-based responsibilities as you develop in the role.

Skills/Experience/Attributes

The ideal candidate should demonstrate the following qualities:

  • A good standard of education
  • Excellent communication skills, both verbal and written
  • Ability to think on your feet
  • Experience of customer service would be highly advantageous
  • Interest in developing a career with a global organisation
  • Confident user of office IT systems
  • Personable and approachable - must be able to engage with customers

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Graduate Customer Administrator

East Leake
£18,771 per annum (+ 7.5% bonus)

Our client, a forward-thinking organisation with an excellent track record for developing employees in a rewarding career path, is seeking candidates with first-class communication and customer service skills. You’ll work with big name retailers, processing their orders, resolving their issues and providing world-class customer care.

Hours of work: Monday to Friday, 8am - 4pm or 9am - 5pm

Key Responsibilities:

  • Processing customer orders coming in via telephone, e-mail and EDI
  • Dealing with issues that arise - faulty/damaged deliveries, incorrect deliveries, delivery refusal
  • Accurately completing administration tasks or secondary processes to agreed timescales.
  • Internal communication with team members and other departments across the business, to ensure that orders are met and adequate resources are available.
  • External communication with customers and suppliers, negotiating and building relationships.
  • Proactively make suggestions and recommendations to improve the service offering to the customer and reduce repeat queries.
  • Take on a variety of additional administration / project-based responsibilities as you develop in the role.

Skills/Experience/Attributes

The ideal candidate should demonstrate the following qualities:

  • A good standard of education
  • Excellent communication skills, both verbal and written
  • Ability to think on your feet
  • Experience of customer service would be highly advantageous
  • Interest in developing a career with a global organisation
  • Confident user of office IT systems
  • Personable and approachable - must be able to engage with customers

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Administrator

Job Title: Administrator

Location: Tollerton, Nottingham  

Hours: 8.30am – 5pm, Monday - Friday

Salary: £8.72 per hour

Start: ASAP  

Duration:  12 weeks temp leading to a permanent contract   

Our client requires a confident and articulate administrator to join their team in Tollerton.

You must have access to your own transport to be able to get to the location.  

Responsible for:

  • Working within the Dispatch and Sales department
  • Booking deliveries
  • Ordering stationary
  • Processing orders
  • Dealing with telephone and email queries
  • Working on SAGE (no experience necessary)
  • General administration


Person specification:

  • Attention to detail is paramount
  • Confident telephone manner
  • Excellent computer skills
  • Eye for detail and accuracy
  • Self-motivation and the ability to work on own initiative
  • Energy, enthusiasm and passion are an absolute necessity!

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Administrator (Graduate)

 Are you Graduate seeking temporary work whilst you await that first step on to your career ladder!

Job Title: Administrator

Location: Various locations around Nottingham and Pride Park

Hours: Various shifts including weekends

Hourly Rate: £7.50+ per hour

For those of you who have graduated, or if your graduation is creeping up, a lot of you may be posing the question of where to go next…. Well look no further we are here to help! We have various office based Temporary opportunities that could keep you busy whilst looking for the next step on your preferred career path.

We recruit within various disciplines including Sales and Marketing, Logistics and Supply Chain, Accountancy and Finance, Human Resources and PA and Secretarial for companies throughout Nottinghamshire.


Person specification:

  • Excellent computer skills (Microsoft Word, Excel etc)
  • Confident communication skills
  • Flexible and adaptable to meet business needs
  • Self-motivation and the ability to work on own initiative
  • Team player but ability to use own initiative

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Purchase Ledger Clerk

£20,000 per annum

Sherwood

Our client is looking for an outgoing and ambitious person to provide purchase ledger support to their award-winning company!

Key Responsibilities:

  • Input purchase invoices onto Sage
  • Daily input of client payments onto the internal system
  • Sent out payment remittances to suppliers
  • Chase VAT invoices from suppliers
  • Ensure accuracy of information on the database
  • Ad-hoc admin (filing, archiving etc)

Skills / Experience / Attributes

The ideal candidate should demonstrate the following qualities:

  • Experience with Sage50 software
  • Experience with other accounting software
  • Demonstrate a high level of accuracy
  • Able to work independently
  • Excellent communication skills, both written and verbal
  • Able to deal with a large volume of work and show attention to detail

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Spanish Speaking Customer Service Advisor

£20,000 per annum
Lenton, Nottingham

Our client is seeking a Spanish speaking Customer Service professional to join their exciting team with the order and despatch of products to Spanish clients.

Key Responsibilities:

  • Receive incoming telephone calls from clients and sales personnel in Spain
  • Inputting orders in Sage to despatch and invoice
  • Issue professional and concise responses to general queries
  • Ensure comprehensive record keeping
  • Develop relationships with strategic customer and accounts
  • Ad-hoc daily admin duties

Skills / Experience / Attributes 

The ideal candidate should demonstrate the following qualities:

  • Previous experience in Customer Service is ESSENTIAL
  • A fluent Spanish speaker (native language)
  • A good standard of literacy and numeracy skills
  • An understanding of Consumer Rights and Trading Standards
  • IT literate with proficiency in Excel
  • An excellent and professional telephone manner
  • Enthusiastic and flexible
  • Personable, friendly and an excellent communicator

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

German Speaking Customer Service Advisor

£20,000 per annum
Lenton, Nottingham

Our client is seeking a German speaking Customer Service professional to join their team with the order and despatch of products to German clients.

Key Responsibilities:

  • Receive incoming telephone calls from clients and sales personnel in Germany
  • Inputting orders in Sage to despatch and invoice
  • Issue professional and concise responses to general queries
  • Ensure comprehensive record keeping
  • Develop relationships with strategic customer and accounts
  • Ad-hoc daily admin duties

Skills / Experience / Attributes 

The ideal candidate should demonstrate the following qualities:

  • Previous experience in Customer Service is ESSENTIAL
  • A fluent German speaker (native language)
  • A good standard of literacy and numeracy skills
  • An understanding of Consumer Rights and Trading Standards
  • IT literate with proficiency in Excel
  • An excellent and professional telephone manner
  • Enthusiastic and flexible
  • Personable, friendly and an excellent communicator

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Italian Speaking Customer Service Advisor

£20,000 per annum
Lenton, Nottingham

Our client is seeking an Italian speaking member to join their customer services team with the order and despatch of products to Italian clients.

Key Responsibilities:

  • Receive incoming telephone calls from clients and sales personnel in Italy
  • Inputting orders in Sage to despatch and invoice
  • Issue professional and concise responses to general queries
  • Ensure comprehensive record keeping
  • Develop relationships with strategic customer and accounts
  • Ad-hoc daily admin duties

Skills / Experience / Attributes 

The ideal candidate should demonstrate the following qualities:

  • Previous experience in Customer Service is ESSENTIAL
  • A fluent Italian speaker (native language)
  • A good standard of literacy and numeracy skills
  • An understanding of Consumer Rights and Trading Standards
  • IT literate with proficiency in Excel
  • An excellent and professional telephone manner
  • Enthusiastic and flexible
  • Personable, friendly and an excellent communicator

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Graduate Customer Service Advisor

East Leake
£18,771 per annum (+ 7.5% bonus)

Great progression prospects- the first step of your post-Graduate career!

Our client, a forward-thinking organisation with an excellent track record for developing employees in a rewarding career path, is seeking candidates with first-class communication and customer service skills. You’ll work with big name retailers, processing their orders, resolving their issues and providing world-class customer care.

Hours of work: Monday to Friday, 8am - 4pm or 9am - 5pm

Key Responsibilities:

  • Processing customer orders coming in via telephone, e-mail and EDI
  • Dealing with issues that arise - faulty/damaged deliveries, incorrect deliveries, delivery refusal
  • Accurately completing administration tasks or secondary processes to agreed timescales.
  • Internal communication with team members and other departments across the business, to ensure that orders are met and adequate resources are available.
  • External communication with customers and suppliers, negotiating and building relationships.
  • Proactively make suggestions and recommendations to improve the service offering to the customer and reduce repeat queries.
  • Take on a variety of additional administration / project-based responsibilities as you develop in the role.

Skills/Experience/Attributes

The ideal candidate should demonstrate the following qualities:

  • A good standard of education
  • Excellent communication skills, both verbal and written
  • Ability to think on your feet
  • Experience of customer service would be highly advantageous
  • Interest in developing a career with a global organisation
  • Confident user of office IT systems
  • Personable and approachable - must be able to engage with customers

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Administration Assistant

£17,000 per annum, Castle Marina

Our client are looking for an efficient and focused administrator to join their busy and fast-paced office.   

Key Responsibilities:

  • Write and dispatch routine standardised letters and review forms
  • Data entry – ensure  records are kept up to date
  • Maintain the office filing and computer filing system
  • Photocopy and scan in documents
  • Chase missing paperwork and information
  • Answer general enquiries by telephone and email

Skills / Experience / Attributes
The ideal candidate will demonstrate the following qualities:

  • Excellent organisational, administrative and time management skills
  • Ability to handle and prioritise a heavy workload.
  • A confident communicator – both written and verbal
  • IT literate
  • Works to a high level of detail
  • Proactive, focused and flexible approach to work
  • A personable, team-player who can also work well autonomously using initiative.

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

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