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Account Manager

DON'T DELIVER A PRODUCT, DELIVER EXCELLENCE!

 

| ACCOUNT MANAGER |

| RADCLIFFE-ON-TRENT |

| £22,000 PER ANNUM + £8,000 ANNUAL BONUS |

Our client, the market leader in the UK for their field, are seeking to appoint an experienced, confident and inherently proactive Account Manager. You will become an integral part of the sales process, contributing to the continued success of this vibrant and tenacious team!

Responsibilities:

  • Take responsibility for a portfolio of an existing 100-200 accounts, making outbound calls to maintain relationships and securing regular orders
  • Negotiation of pricing to ensure the maintenance regular customers
  • Pricing and raising quotations for new and existing customers
  • Sourcing of other products with suppliers, negotiating prices
  • Placing orders for customers, processing requests and arranging delivery
  • Keep customers up to date on new product proposals and upsell on additional products
  • Take responsibility for updating websites and portals with product changes and new products
  • Completing specification and technical sheets
  • Ensure customers receive a high standard of customer service and aftercare, with follow up and courtesy calls

Skills/Attributes/Experience:

  • Experience in an Account Management / Client facing role is ESSENTIAL
  • First class planning and organisational skills
  • Excellent oral and written communication skills
  • Excellent sales and negotiation skills
  • The ability to work calmly under pressure with determination
  • Ability to work on own initiative and be self motivated to arrange daily diary and work as part of a team without constant supervision
  • A proactive approach to creative projects
  • A personable and professional character that will allow you to build client relationships

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Inbound Customer Service Advisor

Nottingham Audi are recruiting! If you are customer service focused please get in touch!

Location: Lenton, Nottingham

Hours: Monday - Friday between the hours of (8am-6pm) (1 in 4 Saturdays)

Salary: £7.50 per hour (OTE 18k on average)

Start: ASAP

Duration: Temporary to Permanent

Are you outgoing, motivated to achieve and looking for your next exciting career move?

We are currently recruiting for outstanding customer service candidates for our client, Nottingham Audi - part of the prestigious Sytner Group. This is an excellent opportunity to become an integral part of an established business.

Your Key Responsibilities:

  • Provide inbound telephone customer service to all customers
  • Contact all customers in a timely manner
  • Answer all inbound calls in a timely manner
  • Provide accurate product information to customers
  • Maintain and update all relevant information on individual accounts
  • Working as a team and as an individual, working towards the monthly bonus targets.
  • Take responsibility for your daily work load and complete in a timely manner, maximising the productivity of the department
  • Any other ad-hoc duties as requested

Skills/Experience/Attributes

The ideal candidate should demonstrate the following qualities:

  • Excellent communication and conversational skills
  • Experience of customer service - be that in an office environment, retail or hospitality
  • Strong customer service skills
  • Comfortable with learning new systems
  • Warm and friendly nature

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

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