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Parts / Stores Assistant

£15,000 - £20,000 per annum, Bingham
Hours: Mon - Fri 8.30am - 4pm (with Saturday morning on a rota’d basis)

Our client is looking for an experienced Parts Assistant to join their small but busy Parts Department!

Key Responsibilities:

  • Identifying and verifying for quality, quantity and description, parts stocks and other goods from suppliers.
  • Receiving parts into the department and correctly locating items in established bin and other locations.
  • Accurately identifying, locating and picking parts for workshop staff by means of acquired knowledge, parts catalogues and computer stock lists.
  • Conducting all transactions with workshop staff pleasantly and courteously with an emphasis on customer service.
  • Counting physical stock and generally assisting at the physical stock take.

Skills / Experience / Attributes
The ideal candidate should demonstrate the following qualities:

  • At least a years’ experience in a similar role is desirable, but they would consider a school leaver with little or no experience
  • Customer service focused
  • Friendly, a positive attitude and a team player
  • Professional manner
  • Ability to work well under pressure

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Service - Finnish Speaking

£20,000 - £25,000 per annum, Bingham

** Due to location, access to a car is essential **

Our client is seeking a native Finnish Speaking Customer Service Advisor to join their team in an extremely busy technical sales environment, providing the very bust customer support to their client base in the Nordic countries.

Key Responsibilities:

  • Proactive and reactive telephone support to their customer base in Finland, Sweden, Norway and Denmark
  • Customer relationship management
  • Processing sales orders
  • Sales order forecasting and preparation of sales and customer reports
  • Preparation and renewal of Service Contracts
  • Lead generation
  • Ensure the team are up to date with customer status and any issues

Skills / Experience / Attributes
The ideal candidate should demonstrate the following qualities:

  • Must be able to speak fluent Finnish
  • Work well as part of a team
  • Clear and concise communication skills
  • Friendly, engaging and professional telephone manner
  • Confident and calm demeanour, ability to deal with all types of people and situations
  • Solutions focused, good support and problem solving skills
  • Accuracy and attention to detail
  • Strong with IT, well numerate, good typing and grammatical skills
  • Positive attitude and a team player

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Service Advisor (Motor Trade)

£18,500 per annum, plus £1200 to work one in 3 Saturdays & Bonus
East Bridgford area

Our client is seeking an enthusiastic and hardworking individual to join the team, providing first class customer service and assistance to their customer base.

Key Responsibilities:

  • Proving pro-active service to customers requesting to schedule their vehicles in for a service, maintenance or repair work.
  • Greeting customers in to the service department
  • Liaising with the parts department and workshop controller to chase work in progress
  • Ensure customers are kept informed of their vehicle status
  • Taking ownership of customer queries and resolving all issues through to your customer’s satisfaction
  • Following the protocols set out by the branch

Skills / Experience / Attributes
The ideal candidate will demonstrate the following qualities:

  • Previous experience within a similar role
  • Customer service experience is essential
  • Excellent communication skills
  • Professional and well presented
  • Good with IT
  • Ability to work using own initiative
  • Process driven with good time management and organisation
  • Personable and a team player
  • Ideally have the C1 classification on driving licence - (driving of larger vehicle) or be happy to obtain the qualification

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Inbound Customer Service Advisor

Nottingham Audi are recruiting! If you are customer service focused please get in touch!

Location: Lenton, Nottingham

Hours: Monday - Friday between the hours of (8am-6pm) (1 in 4 Saturdays)

Salary: £7.50 per hour (OTE 18k on average)

Start: ASAP

Duration: Temporary to Permanent

Are you outgoing, motivated to achieve and looking for your next exciting career move?

We are currently recruiting for outstanding customer service candidates for our client, Nottingham Audi - part of the prestigious Sytner Group. This is an excellent opportunity to become an integral part of an established business.

Your Key Responsibilities:

  • Provide inbound telephone customer service to all customers
  • Contact all customers in a timely manner
  • Answer all inbound calls in a timely manner
  • Provide accurate product information to customers
  • Maintain and update all relevant information on individual accounts
  • Working as a team and as an individual, working towards the monthly bonus targets.
  • Take responsibility for your daily work load and complete in a timely manner, maximising the productivity of the department
  • Any other ad-hoc duties as requested

Skills/Experience/Attributes

The ideal candidate should demonstrate the following qualities:

  • Excellent communication and conversational skills
  • Experience of customer service - be that in an office environment, retail or hospitality
  • Strong customer service skills
  • Comfortable with learning new systems
  • Warm and friendly nature

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

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