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Customer Service Advisor

Job Title: Customer Service Advisor

Location: NG2 Business Park, Nottingham

Hours: Full time Monday – Friday, 9am – 5pm

Salary: £8.00 per hour

Start: ASAP

Duration: 6 weeks  

 

We are currently recruiting for 3 Customer Service Advisors for our client based on the NG2 Business Park to help with a specific project.

Key Responsibilities

  • Deal directly with customers either by telephone or electronically
  • Answer the telephone in a timely manner
  • Take and input orders accurately providing all necessary stock, delivery and product information about the customer’s account
  • Respond promptly to customer enquires; this could be via email, on the phone or returning voice mails
  • Communicate and coordinate with internal departments
  • Go above and beyond the customers’ expectations to resolve any issues in a timely manner

Skills, Attributes & Experience

  • Previous experience is NOT essential
  • Be able to stay calm and not become impatient with customer
  • Personable in written and verbal communication, exhibit confidence and handle fast-paced work environments well
  • Excellent listening skills
  • Be adaptable and be able to take initiative
  • Excellent communication skills, including a clear, confident speaking voice
  • Ability to build a rapport with customers

 

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.


Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Administrator (Graduate)

 Are you Graduate seeking temporary work whilst you await that first step on to your career ladder!

Job Title: Administrator

Location: Various locations around Nottingham and Pride Park

Hours: Various shifts including weekends

Hourly Rate: £7.50+ per hour

For those of you who have graduated, or if your graduation is creeping up, a lot of you may be posing the question of where to go next…. Well look no further we are here to help! We have various office based Temporary opportunities that could keep you busy whilst looking for the next step on your preferred career path.

We recruit within various disciplines including Sales and Marketing, Logistics and Supply Chain, Accountancy and Finance, Human Resources and PA and Secretarial for companies throughout Nottinghamshire.


Person specification:

  • Excellent computer skills (Microsoft Word, Excel etc)
  • Confident communication skills
  • Flexible and adaptable to meet business needs
  • Self-motivation and the ability to work on own initiative
  • Team player but ability to use own initiative

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Payroll Officer

 Job Title: Payroll Officer

Location: Nottingham City Centre

Hours: Monday – Friday, 9am – 5pm with an hour for lunch

Salary: £11.81 per hour

Start: ASAP


Job purpose

To deliver the monthly payroll cycle for 700 staff to deadlines and in line with legal requirements

Key responsibilities

  • Carry out payroll activities as part of the monthly payroll cycle in relation to Starters, Leavers and Changes
  • Calculating holiday entitlements and payments for starters, leavers and zero hours’ employees
  • Processing payments and deductions through payroll
  • Carry out the auto-enrolment processes
  • Produce monthly reconciliation and costing reports
  • Process employee changes and payments with third party providers e.g. Health cashback, pension, travel schemes
  • Work collaboratively with colleagues to identify process improvements
  • Deliver excellent customer service responding to telephone and email queries
  • Maintain an up to date knowledge of payroll processes and principles as well as changes to legislation.
  • Any other reasonable duties within the remit of this role as required

Skills, Attributes & Experience

  • Experience of carrying out an end to end payroll cycle for a medium to large payroll (preferably in excess of 500 payees)
  • Experience of calculating statutory payments and deductions with the ability to perform manual gross to net calculations if required.
  • Experience of generating and reconciling BACS files and RTI submissions
  • Experience of using a computerised payroll system, preferably integrated with a business or HR system
  • Highly numerate Conscientious with excellent attention to detail
  • Able to follow processes as well as question and challenge as appropriate
  • A flexible approach to work
  • A professional approach with the ability to build relationships with colleagues and customers
  • Able to handle situations and information confidentially and with discretion

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

 

Administration Support Officer

Our client is looking for an experienced administrator to support their team who is looking for flexible Part Time hours.

Location: Gamston

Hours: Part Time (25 Hours)

Salary: £9.00 - £9.50 per hour

Start Date: Monday 4th December - maybe earlier!

Duration: 5 Months

Key Responsibilites

  • Provide general administrative support to operational teams and to support service delivery
  • To use computer systems and software packages to input, manipulate and retrieve data, including providing management information reports as deemed necessary.
  • Undertake reception duties, meet and greet visitors, provide direction and give advice and guidance to basic enquiries
  • Maintain training and skills records in the training database

Skills/Experience/Attributes

  • Previous experience with Health and Safety would be ideal
  • Works efficiently and effectively and actively looks for ways of improving services and outcomes for customers
  • Works well with colleagues but also able to work on their own initiative
  • Good level of planning and organisational skills and the ability to respond effectively to changing priorities and working to deadlines
  • Ability to present information in a clear and concise manner

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

PA / Senior Admin

£20,000 - £25,000 per annum, City Centre, Nottingham

Our client is seeking a dynamic, adaptable and enthusiastic individual to provide comprehensive and proactive administrator/secretarial support to a team of 6 development surveyors in their Nottingham office

Key Responsiblities:

  • Assembling and finalise pitch documents
  • Organising presentations, client events and seminars
  • Compiling and managing the output of portfolio instructions
  • Undertaking property research and information gathering
  • Ensuring all compliance standards are met
  • Managing the finances of the department
  • Organising travel itineraries and meetings
  • Compliance preparation
  • Typing and finalising valuation reports
  • Creation of marketing / promotional literature

Skills / Experience / Attributes
The ideal candidate will demonstrate the following qualities:

  • Previous PA / Senior Admin experience
  • Strong organisational and time management skills, ability to prioritise workload
  • Excellent communication - both written and verbal
  • Attention to detail is paramount
  • Accurate typing skills, confident with IT and Microsoft Office programmes
  • Able to work well under pressure
  • Flexible and positive attitude
  • Personable, friendly and a team player

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

PT Accounts Assistant (18 hours)

£10.77 per hour, Nottingham City Centre
18 hours a week, ideally over 3 days

Our client is seeking an enthusiastic, proactive and hardworking Accounts Assistant to provide support and assistance to the Accounts in a professional and intellectual office on a part-time basis.

Key Responsibilities:

  • Producing and sending monthly statements
  • Assisting with the monthly invoice run
  • Preparing invoices / credit notes throughout the month
  • Credit control on a weekly basis
  • Entering invoices and disbursements into the system
  • Processing purchase invoices / obtaining authorisation for payment from case managers
  • Scheduling for payment
  • Monitoring and processing incoming emails from clients, overseas associates and suppliers
  • Scanning and archiving all accounts documents to electronic files

Skills / Experience / Attributes
The ideal candidate should demonstrate the following qualities:

  • Previous experience within a similar role is essential
  • Strong IT skills and the ability to learn quickly
  • Working knowledge of Sage 50 would be advantageous
  • Prioritisation of workload
  • Excellent communication skills
  • Attention to detail and accuracy
  • Personable, positive and a team player

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Production Assistant

A dynamic role for a dynamic person! This varied role is offering the right candidate a holistic look into the Manufacturing sector.

Location: New Basford, Nottingham

Hours: 8am - 5pm

Salary: £9.86 per hour leading to £20k p.a. when permanent

Start Date: Monday 20th November 2017

Duration: Temporary to Permanent - Initially 3 months

Key Responsibilities

  • Working in a Production team and reporting directly to the Production Manager
  • Assisting with the Purhcasing and Ordering of materials
  • Communicating directly with numerous suppliers
  • Assisting with the manufacturing of signs

Skills, Experience and Attributes

  • A genuine passion to learn new skills
  • Ability to handle challenging situations and work to deadlines
  • Confident telephone manner
  • Excellent time management, organisation and planning skills

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Project Administrator

Job Title: Administrator

Location: New Basford, Nottingham

Hours: 8am-5pm

Salary: £9.86 per hour leading to £20k p.a when permanent

Start Date: Monday 20th November 2017

Duration: Temporary to Permanent - Initially 3 months

Key Responsibilities

  • Working within their international team talking to clients in Philadelphia, Hong Kong & Germany
  • Dealing with customer enquiries
  • Ad hoc project work as required

Skills, Attributes and Experience

  • Attention to detail is paramount!
  • Confident telephone manner
  • Self-motivation and the ability to work on own initiative
  • Energy, enthusiasm and passion are an absolute necessity!

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

PT Secretary

£8.50 - £10 per hour, 25 hours per week - flexible
Arboretum area

Our client is seeking an experienced Secretary to join their team on a part-time basis. You will provide secretarial and administrative support to the partners and managers of a small accountancy practice, enabling them to deliver outstanding client service.

Key Responsibilities:

  • Dealing with clients - answering queries and providing outstanding customer service
  • Updating and maintain client files
  • Paper and electronic filing
  • Audio typing
  • Receptionist cover duties
  • Managing incoming and outgoing mail

Skills / Experience / Attributes
The ideal candidate should demonstrate the following qualities:

  • Previous secretarial or office based administrative experience is essential
  • Confident with IT
  • Excellent communication skills - both written and verbal
  • Strong time management and organisation
  • Professional and flexible approach to work
  • Attention to detail is vital
  • Personable, warm and friendly nature

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Communications & Marketing Assistant

£18k - £20k per annum, Nottingham City Centre

Our client is recruiting for an Assistant Engagement Consultant to effectively support the wider project team in the delivery of projects. Initially these will have an emphasis on project administration, user support and basic reporting. However, the ideal candidate will quickly develop to take on more responsibility and ownership of content creation, website management and communications campaign management.

Key Responsibilities:

  • Project Administration - basic reporting, meeting scheduling planning, proof reading and data entry
  • Responding to user queries and providing telephone support
  • Website registration management
  • Communications management and content creation - Broadcast emails, website content, online graphics, campaign planning and client presentations

Skills / Experience / Attributes
The ideal candidate should demonstrate the following qualities:

  • A marketing, PR or Journalism background is desirable
  • Experience in copywriting, content creation and communications management would be advantageous
  • An interest in technology
  • Excellent communication, organisation and time management skills are essential
  • Strong with IT and Excel (Macros, Pivot Tables, V-Look Ups)
  • The ability to think both creatively and analytically
  • Attention to detail is paramount
  • A curiosity and hunger to learn and grow
  • Confident, bright and enthusiastic - a drive to deliver outstanding results

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

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