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Customer Service Advisor

Job Title: Customer Service Advisor

Location: NG2 Business Park, Nottingham

Hours: Full time Monday – Friday, 9am – 5pm

Salary: £8.00 per hour

Start: ASAP

Duration: 6 weeks  

 

We are currently recruiting for 3 Customer Service Advisors for our client based on the NG2 Business Park to help with a specific project.

Key Responsibilities

  • Deal directly with customers either by telephone or electronically
  • Answer the telephone in a timely manner
  • Take and input orders accurately providing all necessary stock, delivery and product information about the customer’s account
  • Respond promptly to customer enquires; this could be via email, on the phone or returning voice mails
  • Communicate and coordinate with internal departments
  • Go above and beyond the customers’ expectations to resolve any issues in a timely manner

Skills, Attributes & Experience

  • Previous experience is NOT essential
  • Be able to stay calm and not become impatient with customer
  • Personable in written and verbal communication, exhibit confidence and handle fast-paced work environments well
  • Excellent listening skills
  • Be adaptable and be able to take initiative
  • Excellent communication skills, including a clear, confident speaking voice
  • Ability to build a rapport with customers

 

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.


Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Administrator (Graduate)

 Are you Graduate seeking temporary work whilst you await that first step on to your career ladder!

Job Title: Administrator

Location: Various locations around Nottingham and Pride Park

Hours: Various shifts including weekends

Hourly Rate: £7.50+ per hour

For those of you who have graduated, or if your graduation is creeping up, a lot of you may be posing the question of where to go next…. Well look no further we are here to help! We have various office based Temporary opportunities that could keep you busy whilst looking for the next step on your preferred career path.

We recruit within various disciplines including Sales and Marketing, Logistics and Supply Chain, Accountancy and Finance, Human Resources and PA and Secretarial for companies throughout Nottinghamshire.


Person specification:

  • Excellent computer skills (Microsoft Word, Excel etc)
  • Confident communication skills
  • Flexible and adaptable to meet business needs
  • Self-motivation and the ability to work on own initiative
  • Team player but ability to use own initiative

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Payroll Officer

 Job Title: Payroll Officer

Location: Nottingham City Centre

Hours: Monday – Friday, 9am – 5pm with an hour for lunch

Salary: £11.81 per hour

Start: ASAP


Job purpose

To deliver the monthly payroll cycle for 700 staff to deadlines and in line with legal requirements

Key responsibilities

  • Carry out payroll activities as part of the monthly payroll cycle in relation to Starters, Leavers and Changes
  • Calculating holiday entitlements and payments for starters, leavers and zero hours’ employees
  • Processing payments and deductions through payroll
  • Carry out the auto-enrolment processes
  • Produce monthly reconciliation and costing reports
  • Process employee changes and payments with third party providers e.g. Health cashback, pension, travel schemes
  • Work collaboratively with colleagues to identify process improvements
  • Deliver excellent customer service responding to telephone and email queries
  • Maintain an up to date knowledge of payroll processes and principles as well as changes to legislation.
  • Any other reasonable duties within the remit of this role as required

Skills, Attributes & Experience

  • Experience of carrying out an end to end payroll cycle for a medium to large payroll (preferably in excess of 500 payees)
  • Experience of calculating statutory payments and deductions with the ability to perform manual gross to net calculations if required.
  • Experience of generating and reconciling BACS files and RTI submissions
  • Experience of using a computerised payroll system, preferably integrated with a business or HR system
  • Highly numerate Conscientious with excellent attention to detail
  • Able to follow processes as well as question and challenge as appropriate
  • A flexible approach to work
  • A professional approach with the ability to build relationships with colleagues and customers
  • Able to handle situations and information confidentially and with discretion

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

 

Are you Graduate seeking temporary work whilst you await that first step on to your career ladder!

Job Title: Various office based roles 

Location: Various locations around Nottingham and Pride Park

Hours:  Various shifts including weekends 

Hourly Rate: Vary between £7.83 -£9.50 per hour  

For those of you who have graduated, or if your graduation is creeping up, a lot of you may be posing the question of where to go next…. Well look no further we are here to help! We have various office based Temporary opportunities that could keep you busy whilst looking for the next step on your preferred career path.

We recruit within various disciplines including Sales and Marketing, Logistics and Supply Chain, Accountancy and Finance, Human Resources and PA and Secretarial for companies throughout Nottinghamshire.

Person specification:

  • Excellent computer skills (Microsoft Word, Excel etc)
  • Confident communication skills
  • Flexible and adaptable to meet business needs
  • Self-motivation and the ability to work on own initiative
  • Team player but ability to use own initiative

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Administrator

Location: Nottingham

Hours: Monday - Friday 9am - 5pm

Salary - £8.00 - £9.00 per hour

Your Key Responsibilities:

  • Managing and routing office communications, letters and documents
  • Organising diaries
  • Managing electronic and printed files
  • Taking minutes
  • Attending meetings, functions and events
  • Inputting data onto the bespoke system
  • Organising the office administration
  • General ad hoc admin duties

Skills/Experience/Attributes

The ideal candidate should demonstrate the following qualities:

  • Strong organisational skills
  • Excellent interpersonal and communication skills
  • Efficiency, accuracy and attention to detail
  • Self-motivated and willing to take initiative
  • Aptitude to work without direct supervision
  • Excellent IT skills including Excel, Word, Outlook, PowerPoint and Internet

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

PT Administrator with a Hands-On Twist! (25 Hours)

Are you a highly organised Administrator looking for a new challenge? Do you enjoy getting your hands dirty and tackling problems head on?

Our client needs you!

If you are a proactive, energetic and hands-on individual get in touch to take ownership of this varied and exciting role!

£18,000 to £20,000 pro rata per annum
£9.50-£10.50 per hour

Nottingham City Centre

Part Time 22.5 Hours + 1/2 hour Lunch Break

Responsibilities and Duties:

  • Provide administrative support to the General Manager and team
  • Preparation of agendas and minutes of meetings
  • To deal effectively with visitors, telephone calls and issuing of permits etc when the office is open in the absence of the Administration Officer
  • Keep company website updated on a regular basis
  • Work closely with current suppliers to ensure service levels are consistently met
  • Ensure Health and Safety policies and procedures within the Company are up to date and adhered to
  • Inspections and reporting
  • Prepare reports, schedules of work etc, obtain costings in order to seek authorisation to issue instruction in respect of all work to be carried out
  • Support the General Manager in the ongoing supervision of third party contractors and contracts ensuring they meet operating procedures
  • Deal as appropriate with enquiries and complaints
  • Assist the General Manager to develop and control the annual maintenance budgets and all the requisite activities across the supply chain

Requirements:

  • Previous experience in an Administrative role is ESSENTIAL
  • Not afraid to get involved with all aspects of the company!
  • A high level of computer literacy
  • Excellent communication skills, both oral and written
  • Organisational skills and the ability to multi task
  • The ability to be proactive and use initiative
  • A logical thinker with great attention to detail
  • Professionalism, confidentiality and loyalty

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Ad Hoc Receptionist

Numerous clients seeking receptionists for holiday cover - Are you looking for a flexible reception role, doing ad hoc days helping out within a busy working environment? If the answer is YES then this is the role for you!

***Immediate Start***

Location: Various Locations in Nottingham

Salary: £7.83-£8.50 Per Hour

Duration: Temporary, ad hoc days

Key Responsibilities:

  • Answering and directing incoming calls
  • Taking messages and directing them to the appropriate person
  • General administrative duties
  • Other ad hoc duties

Skills / Experience / Attributes
The ideal candidate will demonstrate the following qualities:

  • Previous reception experience desirable
  • Flexible
  • Articulate, confident communication and a polite telephone manner
  • Personable, outgoing and a strong team player
  • Excellent customer service skills

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

French Speaking Customer Service

Our client, a luxury market leader, are seeking to appoint an efficient and confident individual with confidence in their convictions to provide an outstanding level of Customer Service to their French clients and sales personnel.

You will have the freedom to make suggestions and provide insight into new strategies, and ensure viable solutions are found when problems arise.
You will listen to the customer above all and understand what they are looking for. 
And finally, you will deliver an excellent standard of service that takes the Customer on a journey- one they will want to keep embarking on again and again!

*MUST BE FLUENT IN WRITTEN & SPOKEN FRENCH*

£20,000 per annum
City Centre, Nottingham

Key Responsibilities:

  • Manage incoming phone calls from clients and sales personnel in a professional manner
  • Direct the concise input of orders in Sage to despatch and invoice point
  • Manage key accounts both in the French Independent and French Chain markets
  • Issue professional and concise response to general queries via e-mail
  • Manage complaints, credits and returns issued by the French customers or on instruction from the Nottingham Management Team
  • Create and manipulate back order and sales reports in excel format
  • Liaise effectively with all levels of management both in UK and Europe
  • Elevate potential non-standard/large complex issues to the French Team Leader
  • Maintain detailed knowledge of current company products to ensure a confident image is received by the client
  • Develop relationships with strategic customers and accounts

Skills/ Attributes/ Experience:

  • Must be fluent in business/mother tongue French- WRITTEN AND SPOKEN
  • 3 years customer service experience in a direct customer facing environment is DESIRABLE
  • IT Skills - MS Office, databases, Excel
  • Excellent telephone manner & communication skills
  • Enthusiastic and flexible
  • Self-motivated and organised
  • Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Lettings Negotiator

Our client is seeking to appoint a Lettings Administrator to join their friendly team to help the city’s students find their perfect off campus accommodation. 

*Property Experience is NOT a must for the right Candidate**

Location: City Centre

Salary: £16,000 Per Annum + Bonus

Working hours: Monday to Friday 9.00am to 5.30pm and some weekends.

Key responsibilities

  • Conduct viewings
  • Valuing and listing new properties
  • Networking, maintaining and developing relationships with Landlords and Tenants
  • Ensuring that all clients receive outstanding customer service

Key skills required:

  • Previous experience as a Lettings Negotiator or sales experience is preferred but not essential.
  • Good knowledge of the local area.
  • A desire to want to grow the company & provide outstanding customer service.
  • ARLA would be an advantage, but is not essential.
  • Driving License

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Lettings Manager

Our client is seeking to appoint a positive, proactive Lettings Manager to join their friendly, energetic team.

** Property Experience is NOT a must for the right Candidate!**

Location: Nottingham City Centre

Salary: £17,000 basic (Realistic OTE of £19,000- £20,000 Per Annum)

  • Manage a portfolio of 65 to 100 properties
  • Organise and carry out quarterly inspections
  • Liaise successfully with clients, tenants and suppliers to resolve maintenance issues
  • Act on reports to conclude whether it’s a tenant or landlord charge
  • Plan, prepare and implement successful tenancy changeovers

About you:

  • Positive and proactive attitude in resolving problems
  • ICT competent on both database software and Microsoft Office
  • Strong and confident decision maker
  • Organised and thorough administration skills
  • Full clean driving license

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

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