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Customer Service Advisor

Job Title: Customer Service Advisor

Location: NG2 Business Park, Nottingham

Hours: Full time Monday – Friday, 9am – 5pm

Salary: £8.00 per hour

Start: ASAP

Duration: 6 weeks  

 

We are currently recruiting for 3 Customer Service Advisors for our client based on the NG2 Business Park to help with a specific project.

Key Responsibilities

  • Deal directly with customers either by telephone or electronically
  • Answer the telephone in a timely manner
  • Take and input orders accurately providing all necessary stock, delivery and product information about the customer’s account
  • Respond promptly to customer enquires; this could be via email, on the phone or returning voice mails
  • Communicate and coordinate with internal departments
  • Go above and beyond the customers’ expectations to resolve any issues in a timely manner

Skills, Attributes & Experience

  • Previous experience is NOT essential
  • Be able to stay calm and not become impatient with customer
  • Personable in written and verbal communication, exhibit confidence and handle fast-paced work environments well
  • Excellent listening skills
  • Be adaptable and be able to take initiative
  • Excellent communication skills, including a clear, confident speaking voice
  • Ability to build a rapport with customers

 

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.


Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Administrator (Graduate)

 Are you Graduate seeking temporary work whilst you await that first step on to your career ladder!

Job Title: Administrator

Location: Various locations around Nottingham and Pride Park

Hours: Various shifts including weekends

Hourly Rate: £7.50+ per hour

For those of you who have graduated, or if your graduation is creeping up, a lot of you may be posing the question of where to go next…. Well look no further we are here to help! We have various office based Temporary opportunities that could keep you busy whilst looking for the next step on your preferred career path.

We recruit within various disciplines including Sales and Marketing, Logistics and Supply Chain, Accountancy and Finance, Human Resources and PA and Secretarial for companies throughout Nottinghamshire.


Person specification:

  • Excellent computer skills (Microsoft Word, Excel etc)
  • Confident communication skills
  • Flexible and adaptable to meet business needs
  • Self-motivation and the ability to work on own initiative
  • Team player but ability to use own initiative

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Payroll Officer

 Job Title: Payroll Officer

Location: Nottingham City Centre

Hours: Monday – Friday, 9am – 5pm with an hour for lunch

Salary: £11.81 per hour

Start: ASAP


Job purpose

To deliver the monthly payroll cycle for 700 staff to deadlines and in line with legal requirements

Key responsibilities

  • Carry out payroll activities as part of the monthly payroll cycle in relation to Starters, Leavers and Changes
  • Calculating holiday entitlements and payments for starters, leavers and zero hours’ employees
  • Processing payments and deductions through payroll
  • Carry out the auto-enrolment processes
  • Produce monthly reconciliation and costing reports
  • Process employee changes and payments with third party providers e.g. Health cashback, pension, travel schemes
  • Work collaboratively with colleagues to identify process improvements
  • Deliver excellent customer service responding to telephone and email queries
  • Maintain an up to date knowledge of payroll processes and principles as well as changes to legislation.
  • Any other reasonable duties within the remit of this role as required

Skills, Attributes & Experience

  • Experience of carrying out an end to end payroll cycle for a medium to large payroll (preferably in excess of 500 payees)
  • Experience of calculating statutory payments and deductions with the ability to perform manual gross to net calculations if required.
  • Experience of generating and reconciling BACS files and RTI submissions
  • Experience of using a computerised payroll system, preferably integrated with a business or HR system
  • Highly numerate Conscientious with excellent attention to detail
  • Able to follow processes as well as question and challenge as appropriate
  • A flexible approach to work
  • A professional approach with the ability to build relationships with colleagues and customers
  • Able to handle situations and information confidentially and with discretion

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

 

Finance & Administration Assistant

Location: Sneinton

Salary: £9.50 per hour

Start Date: 21st February 2018

Hours: Monday - Thursday 8.30 - 5.00 Friday 8.30 - 1.00 (30 minute lunch)

Duration: Temporary, Ongoing

Key Responsibilities:

  • Daily bank reconciliations
  • Dealing with the daily finances such as VAT returns, balance sheet reconciliations
  • Assist Ledger Controller with Sales ledger invoicing
  • Match all receipts to expenses, reconcile and code
  • Assist with balance sheet reconciliations
  • Post Engineers' times to jobs and produce monthly Engineers' Utilisation report
  • CRN/Invoice matching, checking to purchase orders and ensuring authorisation

Skills / Experience / Attributes

The ideal candidate will demonstrate the following qualities:

*****Previous finance experience*****

  • Excellent communication skills
  • Organisation
  • Ability to work under pressure and meet tight deadlines
  • Works to a high level of accuracy
  • Good IT skills, particularly Excel
  • A self-starter with the ability to use initiative
  • Personable, hard-working and a team player

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Export Administrator

Our client is seeking to appoint an energised, enthusiastic and motivated Export Administrator! This is a fantastic opportunity for someone with export, shipping or distribution experience!

Location: Nottingham

Salary: £18,000

Key Responsibilities:

  • Receive incoming international telephone calls and e-mail communications from clients and sales personnel
  • Concise input of orders in Sage to despatch and invoice point
  • Create commercial invoices and export documentation
  • Ensure comprehensive record keeping, both electronic and hard copy in accordance with company policies
  • Monitor and document department KPI’s set by the Customer Service Team
  • Maintain detailed knowledge of current Company products to ensure a confident image is received by client
  • Develop relationships with strategic customers and commercial representatives
  • Negotiation of freight couriers to ensure best shipping methods and prices are met

Skills / Experience / Attributes

The ideal candidate should demonstrate the following qualities:

  • 2 year customer service experience, Experience in export customer services or within a distributor or forwarder environment
  • Good literacy and numeracy
  • IT skills - MS Office, Excel essential
  • Excellent telephone manner & communication skills
  • Enthusiastic and flexible
  • Self motivated and organised

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Management Accountant

Do you have experience of working within the food manufacturing or processing industry? If so, we have a fabulous opportunity within a fast growing and highly respected business in Nottingham

£40,000 to £42,000 per annum

Key responsibilities:

  • Management accountant for 2 small limited companies operating in food sector
  • Experience of food, process business or manufacturing
  • Prepare monthly management accounts
  • Annual budgeting
  • Prepare annual accounts for audit
  • Cash flow management
  • Oversee small accounts team

The ideal candidate will demonstrate the following qualities:

  • Experience of Navision and MS Access helpful
  • A background within manufacturing/food essential
  • Intermediate to advanced EXCEL skills

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

HR Administrator

£18,000 per annum
City Centre

Our client is seeking to appoint a HR Administrator to join their ambitious, local organisation. The role will suit you if you enjoy juggling a busy workload and you have the desire to develop your HR skills and experiences within a supportive environment.

37.5 hours (Monday - Friday)
5 weeks’ holiday plus bank holidays, pension scheme, medical cover, flexi-time and discount scheme

Key Responsibilities:

  • Provide generalist HR administration support
  • Assisting the HR team with the provision of HR Learning & Development activities across the organisation
  • Opportunities to deliver aspects of the HR strategy plan

Skills / Experience / Attributes:
The ideal candidate will demonstrate the following qualities:

  • Excel at being organised and planning ahead
  • IT literate and experienced in the use of Microsoft Office
  • CIPD qualification is desirable but NOT ESSENTIAL
  • Personable, approachable and a team player
  • Experience of working within a HR department
  • Ability to liaise well with individuals at all levels
  • You will be able to provide basis HR advice and guidance to staff in relation to policies and procedures

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Financial Controller

£35,000 - £40,000 per annum

Nottingham City Centre

We have an excellent opportunity for an experienced finance/accounts manager, looking for their next move!

Our centrally based client has a need to add to the team, to assist in reshaping the department.

Key Responsibilities:

  • Achieve key deliverables by agreed deadlines for all aspects of financial management and statutory accounts
  • Provide info for auditors, and oversee all audits
  • Prepare and monitor business KPIs
  • Authorise weekly payroll
  • Ensure accuracy of VAT records
  • Manage the team, provide support and 121's

Skills / Experience / Attributes

The ideal candidate should demonstrate the following qualities:

  • Proven experience in a senior finance role
  • Qualified to ACCA/CIMA/CIPFA/ICAEW level
  • Advanced Excel skills
  • Ability to complete all month end processes
  • Monitor creditor/debtor and bank balance

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

IT 1st line Support Executive

£17,000 - £20,000 per annum 
Nottingham City Centre

Our client are seeking outgoing, hardworking and self-motivated individuals to join the technical support team of a forward thinking company, providing 1st Line Support to their client base. This role would appeal to someone with a military background.

Key Responsibilities:

  • 1st line IT support
  • Provide full IT suite support through phones, tickets and web chat
  • Delivering great customer service
  • Work towards targets

Skills / Experience / Attributes
The ideal candidate will demonstrate the following qualities:

  • Previous experience is desirable
  • A team-player to achieve collective goals
  • Knowledge of the web and good with IT
  • An interest and passion for technology
  • Ability to problem solve and think on their feet
  • Technically minded
  • Great interpersonal and communications skills
  • Able to build rapport with clients
  • Enjoys a fun and friendly working environment

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

HR Assistant

18,000 per annum
City Centre

Our client is seeking to appoint a HR Assistant to join their ambitious, local organisation. The role will suit you if you enjoy juggling a busy workload and you have the desire to develop your HR skills and experiences within a supportive environment.

37.5 hours (Monday - Friday)
5 weeks’ holiday plus bank holidays, pension scheme, medical cover, flexi-time and discount scheme

Key Responsibilities:

  • Provide generalist HR administration support
  • Assisting the HR team with the provision of HR Learning & Development activities across the organisation
  • Opportunities to deliver aspects of the HR strategy plan

Skills / Experience / Attributes
The ideal candidate will demonstrate the following qualities:

  • Excel at being organised and planning ahead
  • IT literate and experienced in the use of Microsoft Office
  • CIPD qualification is desirable but NOT ESSENTIAL
  • Personable, approachable and a team player
  • Experience of working within a HR department
  • Ability to liaise well with individuals at all levels
  • You will be able to provide basis HR advice and guidance to staff in relation to policies and procedures

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

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