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Customer Service Advisor

CAN WE COUNT ON YOUR CUSTOMER SERVICE?!

| CUSTOMER SERVICE ADVISOR |

| PART-TIME - OVER THREE DAYS A WEEK - WEDNESDAY, THURSDAY AND FRIDAY |

| WORKING HOURS: 22.5 (SHIFTS BETWEEN 8:00AM TO 6:00PM) |

| LOCATION: NOTTINGHAM |

| SALARY: £9 PER HOUR |

|TEMPORARY: THREE MONTHS (WITH POSSIBILITY OF EXTENSION) |

| MUST BE AVAILABLE FOR AN IMMEDIATE START |

Job Purpose

  • First point of contact for all customers.
  • Providing high quality customer service to all customers.
  • Working in a busy administration team.
  • Taking a high volume of inbound calls.
  • Making numerous outbound calls.
  • Inputting and updating customer records on various electronic systems.
  • Dealing with sensitive information.
  • Undertaking general tasks as a part of a busy administration team.

Key Skills

  • Previous administration experience is essential.
  • A well-rounded background within customer care would be ideal.
  • Good telephone manner.
  • Competent with Microsoft office packages.

Please only apply for this position if you can provide evidence, on your CV, which coincide with the essential elements of this post. Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

CALLING ALL TEMPORARY WORKERS!

| Are you starting University in September? |

| Are you going Travelling in 6 months time? |

| Do you like the variety that temporary work creates? |

| Looking for short term temporary work? |

If the answer is "yes" send your CV to cvtemp@elizabethmichael.co.uk!

We have been supplying quality temporary workers to our clients for over 28 years. Due to unprecedented demand we are looking for staff to work on short / long term assignments across Nottingham & Nottinghamshire in the following sectors

  • Contact Centre / Customer Service
  • Administration
  • Secretarial
  • Reception
  • Data Entry
  • Sales
  • Finance

If you are looking for an immediate start get In touch with Hannah, Simona or Andy to book your registration today on!

Customer Service Advisor x10 Positions Available

| CUSTOMER SERVICE ADVISOR |

| QUEENS DRIVE INDUSTRIAL ESTATE|

| £7.83 PER HOUR | 

 

Hours: Full time Monday-Friday & 1 in 3 weekends with time off in the week.

Duration:Temporary leading to Permanent

Your Key Responsibilities:

  • Responding to inbound call
  • Providing an excellent customer service
  • Dealing with customer queries and complaints
  • Processing orders
  • Responding to email queries

Skills/Experience/Attributes:

  • Excellent communication and conversational skills
  • Experience of customer service
  • Warm and friendly nature
  • IT Literate
  • Ability to work under pressure

 

Please only apply for this position if you can evidence, on your CV, the essential elements of the post. Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

HR Administrator

| HR ADMINISTRATOR |

| NG7 AREA, NOTTINGHAM | 

| £8.50 PER HOUR! |

Our client is looking for a HR administrator to support the running of their HR department. The perfect candidate will play a key role in ensuring the HR department runs smoothly and all tasks are executed accurately and queries resolved on a timely basis. The perfect candidate will be well organised, motivated and hard working - if this is you apply today!

Hours: Full Time Monday - Friday 8.45am - 4.45pm

Duration: Temporary Ongoing

Salary: £8.51 Per Hour

Start: Monday 13th August

Key Responsibilities:

  • Invoicing, collation of purchase orders and contract chasing as required
  • support the Payroll/HR Advisor
  • Monitoring Absence
  • Processing overtime
  • Keeping all spreadsheets up to date
  • General filing
  • General admin

Skills/ Experience/Attributes

The ideal candidate should demonstrate the following qualities:

  • A good understanding of Mail Merge is essential
  • Good knowledge of Microsoft Outlook, Excel and Word
  • Verbal and written communication skills
  • Ability to work as a team
  • Positive attitude and outlook when under pressure

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Administrator (Graduate)

| GRADUATE ADMINISTRATOR |

| VARIOUS LOCATIONS IN NOTTINGHAM |

| £7.83 PER HOUR |

 

 Are you Graduate seeking temporary work whilst you await that first step on to your career ladder!

 

Hours: Various shifts including weekends

Hourly Rate: £7.83+ per hour

 

For those of you who have graduated, or if your graduation is creeping up, a lot of you may be posing the question of where to go next…. Well look no further we are here to help! We have various office based Temporary opportunities that could keep you busy whilst looking for the next step on your preferred career path.

 


Person specification:

  • Excellent computer skills (Microsoft Word, Excel etc)
  • Confident communication skills
  • Flexible and adaptable to meet business needs
  • Self-motivation and the ability to work on own initiative
  • Team player but ability to use own initiative

 

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Inbound Customer Service Advisor

| INBOUND CUSTOMER SERVICE ADVISOR |

| LENTON, NOTTINGHAM|

| £18,000 PER ANNUM |

| FREE PARKING & EASILY ACCESSIBLE BY PUBLIC TRANSPORT |

| ROTATING SHIFTS MONDAY - FRIDAY |

| WEEK ONE 8:00 - 16:30 | WEEK TWO 9:00 - 17:30 | WEEK THREE 11:30 - 20:00 |

Are you an enthusiastic, energetic, down to earth candidate who is seeking your next opportunity within customer service? Our client is seeking to further compliment their fun, outgoing, welcoming team in assisting customers with all manner of enquiries! You will display excellent social skills in order to effortlessly build rapport with a broad range of customers. You will thrive within a fast-paced, team focused environment in which you can truly develop and grow, further building your career and embracing your potential! 

Responsibilities:

  • Inbound call handling, assisting customers with placing orders
  • Working as the first point of contact for all customers
  • Order processing and inputting them to the system
  • General enquiry handling with a strong customer focus
  • Delivering a professional sales and service experience
  • Ensure complaints are minimised and well-handled

Skills/Experience/Attributes:

  • Previous call centre/contact centre experience in ESSENTIAL
  • Razor-sharp eye for detail
  • Excellent Communication skills - Effective oral and written communication skills
  • Ability to work under pressure
  • Professional telephone manner
  • A friendly and approachable manner
  • Tenacious, driven personality with a strong will and want to learn and progress
  • Ability to be self-sufficient, using the available tools to help build knowledge

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

French Speaking Customer Service Administrator

Salut comment allez-vous? Comment puis-jevous aider aujourd'hui?

|FRENCH SPEAKING CUSTOMER SERVICE ADMINISTRATOR|

| LENTON |

| £20,000 PER ANNUM |

Our client are seeking to appoint an efficient, confident individual to provide an outstanding level of Customer Service to their French client base! You will possess French fluency and have a positive, proactive attitude in order to exceed customer expectations.

*MUST BE FLUENT IN WRITTEN & SPOKEN FRENCH*

Key Responsibilities:

  • Manage incoming phone calls in a professional manner
  • Monitor and respond to email enquiries
  • Order processing via SAGE
  • Manage complaints, credits and returns issued by the French customers or on instruction from the Management Team
  • Create and manipulate back order and sales reports in excel format
  • Elevate potential non-standard/large complex issues to the Team Leader
  • Maintain detailed knowledge of current company products to ensure a confident image is received by the client
  • Develop relationships with strategic customers and accounts

Skills/ Attributes/ Experience:

  • Must be fluent in business/mother tongue French - WRITTEN AND SPOKEN
  • 3 years customer service experience in a direct customer facing environment is DESIRABLE
  • IT Skills - MS Office, databases, Excel
  • Excellent telephone manner & communication skills
  • Self-motivated and organised

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Service Professionals, We Need You!

CUSTOMER SERVICE PROFESSIONALS - WE WANT TO HEAR FROM YOU!

Do you describe yourself as personable? Are you someone who loves to interact with others? Are you confident in communicating in an engaging tone, whilst also being able to both listen and respond? Are you driven and passionate about what you do and the impact your role has on the wider world?

We have numerous positions available for those who would love to pursue a career within the customer service sector and enhance your existing skills! We have several opportunities, both inbound and outbound, all located surrounding Nottingham City Centre and easily accessible via public transport!

 

Salary: From £17,000 per annum starting salary - £20,000 per annum

 

Location: Nottingham City Centre & Nottinghamshire Areas


If you are ready to make your move away from retail, hit 'apply' and let us discuss our current opportunities with you!

Calling All Soon To Be Graduates In French!

Are you a soon to be Graduate in French? If so .... keep reading!

Our client is seeking to appoint a French Languages Graduate looking to kickstart their career in their Customer Service team!

You will ideally have spent a period of time in a French business, immersing yourself in a busy, customer-focused environment and will be fluent in business-French.

Our client is happy with either a May/ June start date, and is keen to appoint an efficient and confident individual to provide an outstanding level of Customer Service to their French clients and sales personnel!

Salary: £18,000 - £20,000 per annum

Location: Lenton - Easily accessible via public transport!

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

French Speaking Customer Service

Salut comment allez-vous? Comment puis-je vous aider aujourd'hui?

 

| FRENCH SPEAKING CUSTOMER SERVICE |

| LENTON |

| £20,000 PER ANNUM |

Our client, a luxury market leader, are seeking to appoint an efficient and confident individual to provide an outstanding level of Customer Service to their French clients and sales personnel!

You will have the freedom to make suggestions and provide insight into new strategies, and ensure viable solutions are found when problems arise.You will deliver an excellent standard of service that takes the Customer on a journey - one they will want to keep embarking on again and again!

*MUST BE FLUENT IN WRITTEN & SPOKEN FRENCH - NATIVE OR BUSINESS*

Key Responsibilities:

  • Manage incoming phone calls from clients and sales personnel in a professional manner
  • Direct the concise input of orders in Sage to despatch and invoice point
  • Manage key accounts both in the French Independent and French Chain markets
  • Issue professional and concise response to general queries via e-mail
  • Manage complaints, credits and returns issued by the French customers or on instruction from the Nottingham Management Team
  • Create and manipulate back order and sales reports in excel format
  • Liaise effectively with all levels of management both in UK and Europe
  • Elevate potential non-standard/large complex issues to the French Team Leader
  • Maintain detailed knowledge of current company products to ensure a confident image is received by the client
  • Develop relationships with strategic customers and accounts

Skills/ Attributes/ Experience:

  • Must be fluent in business/mother tongue French - WRITTEN AND SPOKEN
  • 3 years customer service experience in a direct customer facing environment is DESIRABLE
  • IT Skills - MS Office, databases, Excel
  • Excellent telephone manner & communication skills
  • Enthusiastic and flexible
  • Self-motivated and organised

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

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