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Customer Service Advisor

Location: Nottingham

Salary: £7.83 - £8.00 per hour

Hours: Full time Monday-Friday 9am - 5pm 

Duration:Temporary 

Your Key Responsibilities:

  • Provide outbound and inbound telephone customer service to their extensive customer base
  • Providing accurate product information to customers
  • Maintaining and updating all information on customer accounts

Skills/Experience/Attributes

The ideal candidate should demonstrate the following qualities:

  • Excellent communication and conversational skills
  • Experience of customer service - be that in an office environment, retail or hospitality
  • Warm and friendly nature

Please only apply for this position if you can evidence, on your CV, the essential elements of the post. Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Technical Sales Administrator

Our client is seeking an efficient, process-driven individual with a keen eye for detail to manage and take ownership of incoming orders!

£20,000 - £25,000 per annum
Kirkby-In-Ashfield

Key Responsibilities:

  • Recieve and process incoming orders from customers via telephone and email
  • Understand a floor plan from a customer order and floor plan (trained in house)
  • Manage accounts and projects to ensure jobs run smoothly, timely and to the correct specifications
  • Suggest alternative methods or ideas when problems arise
  • Liaise with various departments on a daily basis to keep the customer updated as to the status of their order

Skills / Experience / Attributes
The ideal candidate will demonstrate the following qualities:

  • Technically minded with a logical thought process
  • Experience using CAD
  • An understanding of dimensions and measurements
  • Professional telephone and email manner - confident and clear communication
  • Excellent time management and organisation
  • Detail conscious
  • Tenacious and driven

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Are you a student looking for a Summer job

Are you a student looking for a Summer job? Do you you have previous call centre experience? If the answer is yes then this role is for you.

Location: Kirkby-in-Ashfield

Hours: Full Time, Monday - Friday between the hours of 8am - 6pm - 37.5 hours a week

Duration: 2 Months

Salary: £8.70 per hour

Start: ASAP

Whilst we as an agency are based in Nottingham City centre we will conduct telephone interviews and so there will be no need for you to travel to Nottingham to meet us

Key Duties:

  • Take inbound calls from non trade customers
  • Deal with all post sale queries
  • Process telephone orders
  • Process customer returns
  • Support the order input team as required
  • Respond to email and fax queries

Key Skills:

***Must have contact centre experience***

  • Experience with a Customer Services Department
  • Knowledge and experience of dealing with schools and local authorities
  • Able to use initiative
  • Excellent communication skills at all levels
  • Proactive manner
  • Comfortable being on the telephone
  • Excellent data entry skills
  • High level of accuracy and attention to detail
  • Communication skills
  • Flexible and organised
  • Team player

Please only apply for this position if you can evidence, on your CV, the essential elements of the post. Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Service Advisor - 8 Positions Available

*** 8 positions available***

Location: Kirkby-in-Ashfield

Hours: Full Time, Monday - Friday 37.5 hours

Duration: Temporary, Initially 3 weeks 

Salary: £8.70 per hour

Start: ASAP

Key Duties:

  • Take inbound calls from non trade customers
  • Deal with all post sale queries
  • Process telephone orders
  • Process customer returns
  • Support the order input team as required
  • Respond to email and fax queries

Key Skills:

  • Experience with a Customer Services Department
  • Knowledge and experience of dealing with schools and local authorities
  • Able to use initiative
  • Excellent communication skills at all levels
  • Proactive manner
  • Comfortable being on the telephone
  • Excellent data entry skills
  • High level of accuracy and attention to detail
  • Communication skills
  • Flexible and organised
  • Team player

Please only apply for this position if you can evidence, on your CV, the essential elements of the post. Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Order Processor (Technical)

£20,000 - £25,000 per annum
Kirkby-In-Ashfield

Our client is seeking an efficient, process-driven individual with a keen eye for detail to manage and take ownership of incoming orders!

Key Responsibilities:

  • Recieve and process incoming orders from customers via telephone and email
  • Understand a floor plan from a customer order and floor plan (trained in house)
  • Manage accounts and projects to ensure jobs run smoothly, timely and to the correct specifications
  • Suggest alternative methods or ideas when problems arise
  • Liaise with various departments on a daily basis to keep the customer updated as to the status of their order

Skills / Experience / Attributes
The ideal candidate will demonstrate the following qualities:

  • Technically minded with a logical thought process
  • An understanding of dimensions and measurements
  • Professional telephone and email manner - confident and clear communication
  • Excellent time management and organisation
  • Detail conscious
  • Tenacious and driven

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Technical Project Coordinator

£20,000 - £25,000 per annum
Kirkby-In-Ashfield

Our client is seeking an efficient, technically-minded and process driven individual to join their high performance team!

Key Responsibilities:

  • Understand a room layout from a customer order and floor plan (trained in house)
  • Order input onto industry specific computer system
  • Manage accounts and projects to ensure jobs run smoothly, timely and to the correct specifications
  • Work as part of a team to develop best practice and continuous improvement
  • Go the extra mile for customers

Skills / Experience / Attributes
The ideal candidate will demonstrate the following qualities:

  • Technically minded with a logical thought process
  • An understanding of dimensions and measurements
  • Professional telephone and email manner - confident and clear communication
  • Excellent time management and organisation
  • Hardworking and a valuable team player
  • Detail conscious
  • Tenacious and driven

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Inbound Customer Service Advisors

 Location: South Normanton - Close to The East Midlands Designer Outlet

2.4 Miles from Alfreton, 4 Miles from Sutton in Ashfield, 4.2 Miles from Kirkby in Ashfield, 5.9 Miles from Ripley, 10.8 Miles from Heanor, 11.6 Miles from Mansfield

Whilst we as an agency are based in Nottingham City centre we will conduct telephone interviews and so there will be no need for you to travel to Nottingham to meet us.

Hours: Monday to Friday between the hours of 8.30am - 6.30pm

Salary: £7.85 per hour

Permanent Salary = £15,300 rising to £15,800 after 6 months

Duration: Temporary leading to Permanent

Start Date: ASAP

Job Purpose:

Reporting into the office manager you will be responsible for liaising with customers looking to place orders, dealing with queries, processing orders,

Key Duties:

  • Taking in inbound customer service calls or orders from pharmacists.
  • Administration
  • Processing supplier invoices
  • Inputting into a bespoke system (training given) - this creates the invoices - then processing the supplier invoices
  • You will be handling the Sales invoices and the Supplier invoices, cross referencing the information against that on Excel spreadsheets
  • High levels of attention to detail
  • Working in the customer services department so they must have excellent communication skills - able to liaise with customers over the telephone
  • Answering incoming calls from customers, dealing with enquiries, processing orders, handling queries
  • Must be comfortable being on the telephone

Key Skills:

  • The skills needed include good customer service skills, excellent data entry skills with high level of accuracy and attention to detail. You will have excellent listening skills and be flexible and organised. You will demonstrate the ability to work under pressure whilst maintaining professionalism at all times

Please only apply for this position if you can evidence, on your CV, the essential elements of the post. Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Service Advisor

CALLING ALL CUSTOMER SERVICE SPECIALISTS

Job Title: Customer Service Advisor

Salary: £7.85 per hour

Location: South Normanton - 5 mins from McArthur Glen

2.4 Miles from Alfreton, 4 Miles from Sutton in Ashfield, 4.2 Miles from Kirkby in Ashfield, 5.9 Miles from Ripley, 10.8 Miles from Heanor, 11.6 Miles from Mansfield

Hours: Monday-Friday between the hours of 8am-6pm

Start: ASAP

Duration: Temporary ongoing

Job Purpose:

You will be responsible for the taking of customer orders and inputting them into an in-house database.

Key Duties:

  • Taking inbound customer orders from pharmacists.
  • Administration
  • Processing supplier invoices
  • Inputting of all orders onto a bespoke system (training given) - this in turn creates the invoices -

Person Specification:

  • High levels of attention to detail
  • Excellent communication/listening skills
  • Excellent keyboard skills
  • This can be a very busy environment

Please only apply for this position if you can evidence, on your CV, the essential elements of the post. Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

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