Our client is seeking to appoint an individual who will be primarily responsible for defining the future strategy that encompasses innovation and educational expertise, drives global revenue and profit growth. You will lead and manage your department and colleagues with confidence!

You will also spend time visiting your varied customer base to develop a solid understanding of their requirements and how you can delight them at all times with products, campaigns & undiscovered opportunity! 
You will 'reach for the stars’ to ensure their global market leading proposition.

Location: Kirkby-in-Ashfield, Nottingham

Salary: £40,000 - £50,000 per annum, dependant on experience

Responsibilities:

• Work collaboratively with the Marketing Manager to understand customer groups at subject level; plan to grow retained customers; acquire new customers and re-activate lapsed customers for every campaign, through strong messaging and leveraging a customers’ interest
• Guide and train all content and Product Managers in their roles; to ensure they are developing their individual ranges at subject level; ensure the accuracy of monthly range analysis and that the business is reacting to what the data is presenting, both in content and product management
• Introduce a plan for developing world-leading content for the developed products in whatever format enhances product sales; both off and online
• Own product launch for the products across multi-channels; ensuring communication with all relevant departments
• Joint ownership of strategic partnerships to develop and ensure maximum return on investment
• Ensure smooth day to day running of the department working creatively and efficiently to ensure all processes are relevant and that we are time efficient

Skills/Attributes/Experience:

• Passion and enthusiasm for education, preferably with a solid retail background
• Experience of successfully managing and developing a content and Product Management team is ESSENTIAL
• Range development experience, including range analysis
• End to end campaign management
• Excellent interpersonal skills with an ability to gain trust and build lasting business relationships at all levels
• Confident and proficient in the use of Microsoft Office, including Word, Excel, PowerPoint and Outlook

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Are you a recent graduate looking to kick-start you career?

We would love to hear from graduates or soon to be graduate from all disciplines to discuss various opportunities!

We have a number of positions with salaries ranging from £15k - 20k, based across various locations across Nottinghamshire.

Locations Available: Nottingham City Centre, Alfreton, East Leake, Castle Marina, Lenton, and Kirkby-in-Ashfield. 

Skills / Experience / Attributes
The ideal candidate should demonstrate the following qualities:

• A graduate or soon to be graduate
• Able to demonstrate on your CV involvement in extracurricular activities, work experience and / or a strong academic background
• Excellent communication skills, including written and verbal
• Strong organisational and time management skills
• Attention to detail with a high level of accuracy 
• Personable, enthusiastic and hard working
• Ambitious, wanting to learn, develop and progress within a company

If you are interested in finding out more about our graduate opportunities, please apply within.

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication

 Location: South Normanton - Close to The East Midlands Designer Outlet

2.4 Miles from Alfreton, 4 Miles from Sutton in Ashfield, 4.2 Miles from Kirkby in Ashfield, 5.9 Miles from Ripley, 10.8 Miles from Heanor, 11.6 Miles from Mansfield

Whilst we as an agency are based in Nottingham City centre we will conduct telephone interviews and so there will be no need for you to travel to Nottingham to meet us.

Hours: Monday to Friday between the hours of 8.30am - 6.30pm

Salary: £7.85 per hour

Permanent Salary = £15,300 rising to £15,800 after 6 months

Duration: Temporary leading to Permanent

Start Date: ASAP

Job Purpose:

Reporting into the office manager you will be responsible for liaising with customers looking to place orders, dealing with queries, processing orders,

Key Duties:

• Taking in inbound customer service calls or orders from pharmacists.
• Administration
• Processing supplier invoices
• Inputting into a bespoke system (training given) - this creates the invoices - then processing the supplier invoices
• You will be handling the Sales invoices and the Supplier invoices, cross referencing the information against that on Excel spreadsheets
• High levels of attention to detail
• Working in the customer services department so they must have excellent communication skills - able to liaise with customers over the telephone
• Answering incoming calls from customers, dealing with enquiries, processing orders, handling queries
• Must be comfortable being on the telephone

Key Skills:

• The skills needed include good customer service skills, excellent data entry skills with high level of accuracy and attention to detail. You will have excellent listening skills and be flexible and organised. You will demonstrate the ability to work under pressure whilst maintaining professionalism at all times

Please only apply for this position if you can evidence, on your CV, the essential elements of the post. Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

CALLING ALL CUSTOMER SERVICE SPECIALISTS

Job Title: Customer Service Advisor

Salary: £7.85 per hour

Location: South Normanton - 5 mins from McArthur Glen

2.4 Miles from Alfreton, 4 Miles from Sutton in Ashfield, 4.2 Miles from Kirkby in Ashfield, 5.9 Miles from Ripley, 10.8 Miles from Heanor, 11.6 Miles from Mansfield

Hours: Monday-Friday between the hours of 8am-6pm

Start: ASAP

Duration: Temporary ongoing

Job Purpose:

You will be responsible for the taking of customer orders and inputting them into an in-house database.

Key Duties:

• Taking inbound customer orders from pharmacists.
• Administration
• Processing supplier invoices
• Inputting of all orders onto a bespoke system (training given) - this in turn creates the invoices -

Person Specification:

• High levels of attention to detail
• Excellent communication/listening skills
• Excellent keyboard skills
• This can be a very busy environment

Please only apply for this position if you can evidence, on your CV, the essential elements of the post. Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.