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Customer Service - Finnish Speaking

£20,000 - £25,000 per annum, Bingham

** Due to location, access to a car is essential **

Our client is seeking a native Finnish Speaking Customer Service Advisor to join their team in an extremely busy technical sales environment, providing the very bust customer support to their client base in the Nordic countries.

Key Responsibilities:

  • Proactive and reactive telephone support to their customer base in Finland, Sweden, Norway and Denmark
  • Customer relationship management
  • Processing sales orders
  • Sales order forecasting and preparation of sales and customer reports
  • Preparation and renewal of Service Contracts
  • Lead generation
  • Ensure the team are up to date with customer status and any issues

Skills / Experience / Attributes
The ideal candidate should demonstrate the following qualities:

  • Must be able to speak fluent Finnish
  • Work well as part of a team
  • Clear and concise communication skills
  • Friendly, engaging and professional telephone manner
  • Confident and calm demeanour, ability to deal with all types of people and situations
  • Solutions focused, good support and problem solving skills
  • Accuracy and attention to detail
  • Strong with IT, well numerate, good typing and grammatical skills
  • Positive attitude and a team player

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Inbound Customer Service Advisor

Nottingham Audi are recruiting! If you are customer service focused please get in touch!

Location: Lenton, Nottingham

Hours: Monday - Friday between the hours of (8am-6pm) (1 in 4 Saturdays)

Salary: £7.50 per hour (OTE 18k on average)

Start: ASAP

Duration: Temporary to Permanent

Are you outgoing, motivated to achieve and looking for your next exciting career move?

We are currently recruiting for outstanding customer service candidates for our client, Nottingham Audi - part of the prestigious Sytner Group. This is an excellent opportunity to become an integral part of an established business.

Your Key Responsibilities:

  • Provide inbound telephone customer service to all customers
  • Contact all customers in a timely manner
  • Answer all inbound calls in a timely manner
  • Provide accurate product information to customers
  • Maintain and update all relevant information on individual accounts
  • Working as a team and as an individual, working towards the monthly bonus targets.
  • Take responsibility for your daily work load and complete in a timely manner, maximising the productivity of the department
  • Any other ad-hoc duties as requested

Skills/Experience/Attributes

The ideal candidate should demonstrate the following qualities:

  • Excellent communication and conversational skills
  • Experience of customer service - be that in an office environment, retail or hospitality
  • Strong customer service skills
  • Comfortable with learning new systems
  • Warm and friendly nature

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Graduates wanted!

Are you a recent graduate looking to kick-start you career?

We regularly receive various amazing opportunities for graduates from a variety of companies in various industries that are paying highly competitive salaries for the right candidates.

At the moment, we are particularly interested in graduates or soon to be graduate in Science related subjects, History, Maths and English; however, we would love to hear from graduates from all disciplines for all potential opportunities!

We have a number of positions with salaries ranging from £15k - 20k, based across various locations across Nottinghamshire.

Skills / Experience / Attributes
The ideal candidate should demonstrate the following qualities:

  • A graduate or soon to be graduate
  • Able to demonstrate on your CV involvement in extracurricular activities, work experience and / or a strong academic background
  • Excellent communication skills, including written and verbal
  • Strong organisational and time management skills
  • Attention to detail with a high level of accuracy 
  • Personable, enthusiastic and hard working
  • Ambitious, wanting to learn, develop and progress within a company.

If you are interested in finding out more about our graduate opportunities, please apply within.

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

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