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Spanish Speaking Customer Service Advisor

£20,000 per annum
Lenton, Nottingham

Our client is seeking a Spanish speaking Customer Service professional to join their exciting team with the order and despatch of products to Spanish clients.

Key Responsibilities:

  • Receive incoming telephone calls from clients and sales personnel in Spain
  • Inputting orders in Sage to despatch and invoice
  • Issue professional and concise responses to general queries
  • Ensure comprehensive record keeping
  • Develop relationships with strategic customer and accounts
  • Ad-hoc daily admin duties

Skills / Experience / Attributes 

The ideal candidate should demonstrate the following qualities:

  • Previous experience in Customer Service is ESSENTIAL
  • A fluent Spanish speaker (native language)
  • A good standard of literacy and numeracy skills
  • An understanding of Consumer Rights and Trading Standards
  • IT literate with proficiency in Excel
  • An excellent and professional telephone manner
  • Enthusiastic and flexible
  • Personable, friendly and an excellent communicator

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

German Speaking Customer Service Advisor

£20,000 per annum
Lenton, Nottingham

Our client is seeking a German speaking Customer Service professional to join their team with the order and despatch of products to German clients.

Key Responsibilities:

  • Receive incoming telephone calls from clients and sales personnel in Germany
  • Inputting orders in Sage to despatch and invoice
  • Issue professional and concise responses to general queries
  • Ensure comprehensive record keeping
  • Develop relationships with strategic customer and accounts
  • Ad-hoc daily admin duties

Skills / Experience / Attributes 

The ideal candidate should demonstrate the following qualities:

  • Previous experience in Customer Service is ESSENTIAL
  • A fluent German speaker (native language)
  • A good standard of literacy and numeracy skills
  • An understanding of Consumer Rights and Trading Standards
  • IT literate with proficiency in Excel
  • An excellent and professional telephone manner
  • Enthusiastic and flexible
  • Personable, friendly and an excellent communicator

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Italian Speaking Customer Service Advisor

£20,000 per annum
Lenton, Nottingham

Our client is seeking an Italian speaking member to join their customer services team with the order and despatch of products to Italian clients.

Key Responsibilities:

  • Receive incoming telephone calls from clients and sales personnel in Italy
  • Inputting orders in Sage to despatch and invoice
  • Issue professional and concise responses to general queries
  • Ensure comprehensive record keeping
  • Develop relationships with strategic customer and accounts
  • Ad-hoc daily admin duties

Skills / Experience / Attributes 

The ideal candidate should demonstrate the following qualities:

  • Previous experience in Customer Service is ESSENTIAL
  • A fluent Italian speaker (native language)
  • A good standard of literacy and numeracy skills
  • An understanding of Consumer Rights and Trading Standards
  • IT literate with proficiency in Excel
  • An excellent and professional telephone manner
  • Enthusiastic and flexible
  • Personable, friendly and an excellent communicator

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Inbound Customer Service Advisor

Nottingham Audi are recruiting! If you are customer service focused please get in touch!

Location: Lenton, Nottingham

Hours: Monday - Friday between the hours of (8am-6pm) (1 in 4 Saturdays)

Salary: £7.50 per hour (OTE 18k on average)

Start: ASAP

Duration: Temporary to Permanent

Are you outgoing, motivated to achieve and looking for your next exciting career move?

We are currently recruiting for outstanding customer service candidates for our client, Nottingham Audi - part of the prestigious Sytner Group. This is an excellent opportunity to become an integral part of an established business.

Your Key Responsibilities:

  • Provide inbound telephone customer service to all customers
  • Contact all customers in a timely manner
  • Answer all inbound calls in a timely manner
  • Provide accurate product information to customers
  • Maintain and update all relevant information on individual accounts
  • Working as a team and as an individual, working towards the monthly bonus targets.
  • Take responsibility for your daily work load and complete in a timely manner, maximising the productivity of the department
  • Any other ad-hoc duties as requested

Skills/Experience/Attributes

The ideal candidate should demonstrate the following qualities:

  • Excellent communication and conversational skills
  • Experience of customer service - be that in an office environment, retail or hospitality
  • Strong customer service skills
  • Comfortable with learning new systems
  • Warm and friendly nature

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

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