Found 2 Heanor Jobs | Elizabeth Michael Associates
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Inbound Customer Service Advisors

 Location: South Normanton - Close to The East Midlands Designer Outlet

2.4 Miles from Alfreton, 4 Miles from Sutton in Ashfield, 4.2 Miles from Kirkby in Ashfield, 5.9 Miles from Ripley, 10.8 Miles from Heanor, 11.6 Miles from Mansfield

Whilst we as an agency are based in Nottingham City centre we will conduct telephone interviews and so there will be no need for you to travel to Nottingham to meet us.

Hours: Monday to Friday between the hours of 8.30am - 6.30pm

Salary: £7.85 per hour

Permanent Salary = £15,300 rising to £15,800 after 6 months

Duration: Temporary leading to Permanent

Start Date: ASAP

Job Purpose:

Reporting into the office manager you will be responsible for liaising with customers looking to place orders, dealing with queries, processing orders,

Key Duties:

  • Taking in inbound customer service calls or orders from pharmacists.
  • Administration
  • Processing supplier invoices
  • Inputting into a bespoke system (training given) - this creates the invoices - then processing the supplier invoices
  • You will be handling the Sales invoices and the Supplier invoices, cross referencing the information against that on Excel spreadsheets
  • High levels of attention to detail
  • Working in the customer services department so they must have excellent communication skills - able to liaise with customers over the telephone
  • Answering incoming calls from customers, dealing with enquiries, processing orders, handling queries
  • Must be comfortable being on the telephone

Key Skills:

  • The skills needed include good customer service skills, excellent data entry skills with high level of accuracy and attention to detail. You will have excellent listening skills and be flexible and organised. You will demonstrate the ability to work under pressure whilst maintaining professionalism at all times

Please only apply for this position if you can evidence, on your CV, the essential elements of the post. Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Service Advisor

CALLING ALL CUSTOMER SERVICE SPECIALISTS

Job Title: Customer Service Advisor

Salary: £7.85 per hour

Location: South Normanton - 5 mins from McArthur Glen

2.4 Miles from Alfreton, 4 Miles from Sutton in Ashfield, 4.2 Miles from Kirkby in Ashfield, 5.9 Miles from Ripley, 10.8 Miles from Heanor, 11.6 Miles from Mansfield

Hours: Monday-Friday between the hours of 8am-6pm

Start: ASAP

Duration: Temporary ongoing

Job Purpose:

You will be responsible for the taking of customer orders and inputting them into an in-house database.

Key Duties:

  • Taking inbound customer orders from pharmacists.
  • Administration
  • Processing supplier invoices
  • Inputting of all orders onto a bespoke system (training given) - this in turn creates the invoices -

Person Specification:

  • High levels of attention to detail
  • Excellent communication/listening skills
  • Excellent keyboard skills
  • This can be a very busy environment

Please only apply for this position if you can evidence, on your CV, the essential elements of the post. Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

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