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Customer Service Coordinator

A CONTACT CENTRE WITH A PULSE!

| CUSTOMER SERVICE ADVISOR |

| SOUTH NORMANTON |

| £8.21 PER HOUR |

| IMMEDIATE STARTS! |
 

Location:

  • From Huthwaite - 2.2 miles
  • From Alfreton - 4.3 miles
  • From Mansfield - 7 miles
  • From Hucknall - 10.5 miles
  • Heanor - 12 miles
  • From Chesterfield - 13.4 miles

Hours: Full Time, Monday - Friday: 9.00am - 5.00pm, 9.30am-5.30pm, 10.00am-6.00pm

Duration: Temporary ongoing- potential to go onto a Permanent contract

Whilst we as an agency are based in Nottingham City centre we will conduct telephone interviews so there will be no need for you to travel to Nottingham to meet us.

Key Duties:

  • Recieving inbound calls
  • Processing Customer Orders
  • Related administrative duties

Key Skills:

  • Communication skills
  • Listeing skills
  • High level of accuracy and attention to detail.

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Field Sales Consultant

| FIELD SALES CONSULTANT |

| ILKESTON, DERBYSHIRE - UK WIDE DAILY TRAVEL EXPECTED |

| FIELD BASED POSITION - MOST OF YOUR TIME WILL BE SPENT ON THE ROAD |

| FULL VALID UK DRIVING LICENSE IS ESSENTIAL - COMPANY CAR IS PROVIDED |

| £38,000 - £42,000 PER ANNUM + £30K OTE |

Our client is seeking an experienced sales consultant who is keen to get on the road for business and achieve their targets! You will be confident, energetic and happy to travel the country meeting new clients and maintaining existing contracts. You will be ambitious and thrive off the fast paced culture of a rapidly growing company. You will manage your own diary and time and have the passion to create your own success.

Key Responsibilities:

  • Increase sales with new customers in keeping with the turnover and GP targets
  • To focus on developing new accounts within the target markets
  • Provide solutions to any customer problems
  • Responsible for retaining maintenance contracts
  • Providing reports to the customer following service work and follow up remedial quotations
  • Targeting new customers from beginning to end of the sales process, emails, and sales visits face-to-face
  • Co-ordinating customer enquiries within the company in order to provide a solution to the customer problems
  • Reaching the targets set in the weekly reports e.g. Financial and Input
  • Participating in regular sales meetings
  • Discussing problem sales and looking for solutions
  • Reporting on a weekly basis to Head of Sales through Weekly Reports and Weekly Sales Meetings

Skills/ Attributes/ Experience:

  • Experience within a field based sales position is ESSENTIAL
  • Valid UK Driving License is ESSENTIAL
  • Excellent communication skills at all levels
  • Methodical approach with a keen eye for detail and accuracy!
  • Proactive and enthusiastic attitude!

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Field Sales Consultant

| FIELD SALES CONSULTANT |

| ILKESTON, DERBYSHIRE - UK WIDE DAILY TRAVEL EXPECTED |

| FIELD BASED POSITION - MOST OF YOUR TIME WILL BE SPENT ON THE ROAD |

| FULL VALID UK DRIVING LICENSE IS ESSENTIAL - COMPANY CAR IS PROVIDED |

| £38,000 - £42,000 PER ANNUM + £30K OTE |

Our client is seeking an experienced sales consultant who is keen to get on the road for business and achieve their targets! You will be confident, energetic and happy to travel the country meeting new clients and maintaining existing contracts. You will be ambitious and thrive off the fast paced culture of a rapidly growing company. You will manage your own diary and time and have the passion to create your own success.

Key Responsibilities:

  • Increase sales with new customers in keeping with the turnover and GP targets
  • To focus on developing new accounts within the target markets
  • Provide solutions to any customer problems
  • Responsible for retaining maintenance contracts
  • Providing reports to the customer following service work and follow up remedial quotations
  • Targeting new customers from beginning to end of the sales process, emails, and sales visits face-to-face
  • Co-ordinating customer enquiries within the company in order to provide a solution to the customer problems
  • Reaching the targets set in the weekly reports e.g. Financial and Input
  • Participating in regular sales meetings
  • Discussing problem sales and looking for solutions
  • Reporting on a weekly basis to Head of Sales through Weekly Reports and Weekly Sales Meetings

Skills/ Attributes/ Experience:

  • Experience within a field based sales position is ESSENTIAL
  • Valid UK Driving License is ESSENTIAL
  • Excellent communication skills at all levels
  • Methodical approach with a keen eye for detail and accuracy!
  • Proactive and enthusiastic attitude!

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Part Time Personal Assistant (20 Hours / 6 Month FTC)

| PERSONAL ASSISTANT - PART TIME - 20 HOURS PER WEEK |

| ILKESTON, DERBYSHIRE |

| £14,560 PER ANNUM |

Monday - Friday, 9.00am - 1.00pm (Flexibility on hours may be considered)

Our client is seeking to appoint a highly intuitive, competent and quick-thinking PA to support the Acting Chief Executive. You will excel under pressure, possessing the ability to spin numerous plates and remain one step ahead at all times! You will be a clear communicator, perceptive and proactive to ensure that workload is consistently prioritised according to the business needs!

Responsibilities:

  • Promptly responding to and actioning incoming emails and calls
  • Constructing letters and reports
  • Creating Excel spreadsheets in order to support the Finance team as a whole
  • Ongoing diary management and monitoring
  • Making travel arrangements
  • Attending meetings where necessary in order to create a duties list
  • Take ownership of all administrative tasks and maintain accurate filing etc
  • Supporting with procurement where necessary
  • Take responsibility for ensuring Board and Committee requirements are met consistently

Skills/Attributes/Experience:

  • Experience in a Personal Assistant/ Executive Assistant role is ESSENTIAL
  • Ability to think for the Chief Executive and support his day to day work
  • Outstanding communication skills and ability to communicate in a quick and clear manner
  • Bright and quick-thinking
  • Excellent numeracy and literacy skills
  • Basic to intermediate knowledge and experience with Excel
  • Ability to prioritise workload and multi-task effectively is essential

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Office Support Administrator

|OFFICE SUPPORT ADMINISTRATOR |

| £18,720 PER ANNUM |

| ILKESTON, NOTTINGHAM |

Our client is seeking to appoint an enthusiastic and customer focused individual to join their Cross-Hire Team. You will be responsible for providing a first class customer experience and dealing with all requests in a prompt and efficient manner. You will be eager to make an impression and source new suppliers, building a reputable relationship with them and ensuring their return custom!

Key Responsibilities:

  • First point of contact for incoming calls and enquiries
  • Dealing with requests on email and forwarding the appropriate emails to colleagues
  • Taking booking for customers and providing first class customer service
  • Sourcing suppliers and gaining new custom
  • Obtaining quotes from suppliers and processing them
  • Monitoring supplier performance and relaying the information to the relevant team
  • Maintaining and updating spreadsheets and databases


Skills/Experience/Attributes:

  • Previous experience in a support/ administrative role is essential
  • Strong communication skills, both written and verbal
  • Focus on maintaining excellent levels of customer service and care
  • Efficienct and hardworking
  • Attention to details
  • Organisation skills and managing, priortising your own workload
  • IT Literacy is essential

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Sales Advisor

Our Client based in Eastwood are currently looking to recruit a Property Sales Advisor to join their team. You will ideally have experience of a fast paced, high pressure working environment and work to targets and various service level agreements.

Salary: £15,000 - £16,000 pro rata (+ bonus dependant on experience OTE is around £19,000 per annum)

Location: Eastwood

The role of Sales Advisor is a crucial part of the Sales Team to ensure that Client’s requirements are met in terms of marketing properties, agreeing sales and progressing these efficiently through to completion. You will liaise with Estate Agents, Vendors, Solicitors, mortgage lenders and report back to the clients, vendors and purchasers to resolve any delays in the process.

Responsibilities:

  • Taking instructions to market and liaising with Estate Agents regarding the marketing strategy for properties
  • Weekly reporting to clients on the marketing of their properties
  • Taking and qualifying offers to agree sales
  • Progressing the sales to completion
  • Liasing with solicitors, mortgage lenders, surveyors, vendor and purchasers
  • Checking any chain issues and resolving these
  • Providing weekly reports on pipeline
  • Sales Administration

Ideal Skills:

  • Estate Agency experience
  • Knowledge of the residential sales process
  • Excellent communication and IT skills
  • Confident and articulate
  • Self motivated and well organised
  • Strong problem solving skills
  • Ability to provide excellent customer service

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Inbound Customer Service Advisors

 Location: South Normanton - Close to The East Midlands Designer Outlet

2.4 Miles from Alfreton, 4 Miles from Sutton in Ashfield, 4.2 Miles from Kirkby in Ashfield, 5.9 Miles from Ripley, 10.8 Miles from Heanor, 11.6 Miles from Mansfield

Whilst we as an agency are based in Nottingham City centre we will conduct telephone interviews and so there will be no need for you to travel to Nottingham to meet us.

Hours: Monday to Friday between the hours of 8.30am - 6.30pm

Salary: £7.85 per hour

Permanent Salary = £15,300 rising to £15,800 after 6 months

Duration: Temporary leading to Permanent

Start Date: ASAP

Job Purpose:

Reporting into the office manager you will be responsible for liaising with customers looking to place orders, dealing with queries, processing orders,

Key Duties:

  • Taking in inbound customer service calls or orders from pharmacists.
  • Administration
  • Processing supplier invoices
  • Inputting into a bespoke system (training given) - this creates the invoices - then processing the supplier invoices
  • You will be handling the Sales invoices and the Supplier invoices, cross referencing the information against that on Excel spreadsheets
  • High levels of attention to detail
  • Working in the customer services department so they must have excellent communication skills - able to liaise with customers over the telephone
  • Answering incoming calls from customers, dealing with enquiries, processing orders, handling queries
  • Must be comfortable being on the telephone

Key Skills:

  • The skills needed include good customer service skills, excellent data entry skills with high level of accuracy and attention to detail. You will have excellent listening skills and be flexible and organised. You will demonstrate the ability to work under pressure whilst maintaining professionalism at all times

Please only apply for this position if you can evidence, on your CV, the essential elements of the post. Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Service Advisor

CALLING ALL CUSTOMER SERVICE SPECIALISTS

Job Title: Customer Service Advisor

Salary: £7.85 per hour

Location: South Normanton - 5 mins from McArthur Glen

2.4 Miles from Alfreton, 4 Miles from Sutton in Ashfield, 4.2 Miles from Kirkby in Ashfield, 5.9 Miles from Ripley, 10.8 Miles from Heanor, 11.6 Miles from Mansfield

Hours: Monday-Friday between the hours of 8am-6pm

Start: ASAP

Duration: Temporary ongoing

Job Purpose:

You will be responsible for the taking of customer orders and inputting them into an in-house database.

Key Duties:

  • Taking inbound customer orders from pharmacists.
  • Administration
  • Processing supplier invoices
  • Inputting of all orders onto a bespoke system (training given) - this in turn creates the invoices -

Person Specification:

  • High levels of attention to detail
  • Excellent communication/listening skills
  • Excellent keyboard skills
  • This can be a very busy environment

Please only apply for this position if you can evidence, on your CV, the essential elements of the post. Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

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