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Customer Service Coordinator

A CONTACT CENTRE WITH A PULSE!

| CUSTOMER SERVICE ADVISOR |

| SOUTH NORMANTON |

| £8.21 PER HOUR |

| IMMEDIATE STARTS! |
 

Location:

  • From Huthwaite - 2.2 miles
  • From Alfreton - 4.3 miles
  • From Mansfield - 7 miles
  • From Hucknall - 10.5 miles
  • Heanor - 12 miles
  • From Chesterfield - 13.4 miles

Hours: Full Time, Monday - Friday: 9.00am - 5.00pm, 9.30am-5.30pm, 10.00am-6.00pm

Duration: Temporary ongoing- potential to go onto a Permanent contract

Whilst we as an agency are based in Nottingham City centre we will conduct telephone interviews so there will be no need for you to travel to Nottingham to meet us.

Key Duties:

  • Recieving inbound calls
  • Processing Customer Orders
  • Related administrative duties

Key Skills:

  • Communication skills
  • Listeing skills
  • High level of accuracy and attention to detail.

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Sales Administrator

| SALES ADMINISTRATOR |

| SANDIACRE, NOTTINGHAM |

| £22,000 - £24,000 PER ANNUM |

Our client is seeking a confident Sales Administrator who will deliver an effortless customer experience, whilst developing and building relationships! You will have exceptional communication skills and a passion for putting the customer at the heart of everything you do. You will be confident in handling a large number of calls daily and ensure all orders and enquiries are dealt with in a timely and professional manner!

Responsibilities:

  • Dealing with all customer enquiries effectively and efficiently
  • Entering all orders onto the system correctly, using the appropriate product codes
  • Pro-actively upselling promotional products to customers whenever possible
  • Resolving customer issues promptly and accurately, to promote customer loyalty
  • Liaising with external suppliers, sourcing products and availability where necessary
  • Facilitating requests for new accounts, catalogues and updating contact details

Skills/Experience/Attributes:

  • Proven experience working in a Customer Service environment is ESSENTIAL
  • Excellent IT skills, including Microsoft packages and bespoke databases
  • Effective verbal and written communication
  • Ability to work accurately with large amounts of data
  • Resilient and able to overcome challenges
  • Ability to develop and build relationships with internal and external customers
  • Experience of working under pressure and in a fast-paced environment

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Sales Administrator

| SALES ADMINISTRATOR |

| SANDIACRE, NOTTINGHAM |

| £20,000 - £22,000 PER ANNUM |

Our client is seeking a confident Sales Administrator who will deliver an effortless customer experience, whilst developing and building relationships! You will have exceptional communication skills and a passion for putting the customer at the heart of everything you do. You will be confident in handling a large number of calls daily and ensure all orders and enquiries are dealt with in a timely and professional manner!

Responsibilities:

  • Dealing with all customer enquiries effectively and efficiently
  • Entering all orders onto the system correctly, using the appropriate product codes
  • Pro-actively upselling promotional products to customers whenever possible
  • Resolving customer issues promptly and accurately, to promote customer loyalty
  • Liaising with external suppliers, sourcing products and availability where necessary
  • Facilitating requests for new accounts, catalogues and updating contact details

Skills/Experience/Attributes:

  • Proven experience working in a Customer Service environment is ESSENTIAL
  • Excellent IT skills, including Microsoft packages and bespoke databases
  • Effective verbal and written communication
  • Ability to work accurately with large amounts of data
  • Resilient and able to overcome challenges
  • Ability to develop and build relationships with internal and external customers
  • Experience of working under pressure and in a fast-paced environment

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Administrator (Property)

| PROPERTY ADMINISTRATOR |

| EASTWOOD - MUST BE ABLE TO TRAVEL BETWEEN EASTWOOD & BULWELL FOR THE PURPOSES OF TRAINING |

| £16,500 PER ANNUM - OTE £18,900 PER ANNUM |

 

Are you ambitious with a solid background in customer service looking to diversify into the property sector, or do you have property administration experience?

A new opportunity has arisen within a well established property company for an organised, driven individual to join the Pre-Market Team!You will be liaising with home-owners alongside creating valuation reports. This is a wonderfully varied role which not only has fantastic benefits, but also offers a route for progression!

 

Benefits:

  • Childcare Vouchers!
  • Car Benefit Scheme!
  • Choice Discounts, including shopping cards, money off deals and restaurant discount cards
  • Buy as you Earn Scheme
  • Life Assurance
  • Sharesave
  • Dental Insurance
  • Health Cash Plans
  • Buy up to 5 additional Holidays per year
  • 20% Discount on new EE Contracts!
  • Estate Agency staff discount!

Key Responsibilities:

  • To carry out online research relative to subject properties
  • To liaise directly with Agents for additional information regarding subject or comparable properties
  • To evaluate online research alongside external information
  • To create marketing evaluation packs which will recommend an Established Valuation and suggested marketing price for properties in line with client's requirements
  • Calling home-owners to run through the process
  • To ensure effective communication between all internal and external clients
  • To provide excellent customer service to clients to ensure that business relationships are maintained

Skills/Experience/Attributes:

  • Excellent customer service skills
  • Good communication skills both verbally and in writing
  • Ability to prioritise workload and multi task
  • Experience within the property/new build industry is desirable but not essential

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Service Advisor

| CUSTOMER SERVICE ADVISOR |

| ILKESTON, ACCESSIBLE BY PUBLIC TRASNPORT |

| £18,720 PER ANNUM |

| MON - FRI, HOURS BETWEEN 8AM AND 5:30PM)

Our client is seeking to appoint team-orientated individual with first-class communication and customer service skills! You will join their extremely collaborative and close team where you will liaise with colleagues and customers to provide effective and quality customer service!

 

Responsibilities:

  • Receive a large volume of incoming calls from customers, dealing with a range of enquiries efficiently (95% of the role)
  • Placing bookings from customers, raising new contracts on the system where necessary
  • Liaising with internal account managers to secure pricing and quotes
  • Maintain ongoing communication with colleagues and customers in order to see a booking through to completion
  • Maintaining spreadsheets and databases on a daily basis in order to report to Senior Directors when required
  • Supporting colleagues with daily, basic administration

 

Skills/Experience/Attributes:

  • Previous experience in Customer Service is ESSENTIAL
  • MUST be a team player!
  • Must be efficient and hard working
  • Excellent accuracy and attention to detail is ESSENTIAL
  • Excellent communication skills, both verbal and written
  • Outstanding communication skills
  • IT literate, with the ability to pick up new systems

 

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Senior Buyer

| SENIOR BUYER |

| EASTWOOD, NOTTINGHAM |

| £35,000 - £45,000 PER ANNUM |

 

Our client is seeking to appoint an experienced procurement professional who has an excellent understanding of indirect procurement. You will get a thrive when negotiating large contracts, with a focus on adding value. You'll play a key role in contributing to the overall success of the business and will bring strong commercial acumen alongside a wealth of experience!

 

Key Responsibilities:

  • Continuous improvements focused on processes and procedures
  • Commercially responsible for all sub contractors installing products both UK and overseas
  • Reporting to the Head of Procurement, you will manage the purchase requisition process ensuring PO are placed in a timely manner
  • Direct line management of one team member

Skills/Experience/Attributes:

  • Experience in a similar SENIOR purchasing or buying role is ESSENTIAL
  • Experience of implementing cost savings/ cost avoidance initiatives
  • Implementing efficiencies of transactional requirements
  • Be enthusiastic and passionate about negotiations and improving purchasing relationships with suppliers and internally
  • Great at building relationships and driving value from our procurement activities
  • Ability to negotiate contracts with significant variation in value and duration
  • Excellent communication and inter personal skills
  • IT literate – specifically MS Office packages, including Excel
  • Appropriate professional qualification, i.e. CIPS is highly desirable

 

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Property Coordinator (Valuations)

| PROPERTY COORDINATOR - VALUATIONS |

| £17,000 PER ANNUM - OTE UP TO £21,480 |

| MUST BE ABLE TO TRAVEL BETWEEN EASTWOOD & BULWELL FOR THE PURPOSES OF TRAINING - POSITION WILL BE BASED IN BULWELL  |

Benefits:

  • Childcare Vouchers!
  • Car Benefit Scheme!
  • Choice Discounts, including shopping cards, money off deals and restaurant discount cards
  • Buy as you Earn Scheme
  • Life Assurance
  • Sharesave
  • Dental Insurance
  • Health Cash Plans
  • Buy up to 5 additional Holidays per year
  • 20% Discount on new EE Contracts!
  • Estate Agency staff discount!

 

Key Responsibilities:

  • To carry out online research relative to subject properties
  • Liaise directly with Agents for additional information regarding subject or comparable properties
  • Evaluate online research alongside external information
  • Create marketing evaluation packs which will recommend an Established Valuation and suggested marketing price for properties in line with clients’ requirements
  • Challenge information supplied by Agents to substantiate valuations
  • Ensure effective communication between all internal and external clients
  • Provide excellent customer service to clients to ensure that business relationships are maintained and sustained 

Skills/Experience/Attributes:

  • Experience within Estate Agency is ESSENTIAL!
  • PC Literate
  • Excellent customer service skills
  • Good communication skills both verbally and in writing
  • Attention to detail
  • Ability to multi-task, work under pressure and prioritise workload
  • Ability to prioritise workload

 

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Administrator (Property)

| PROPERTY ADMINISTRATOR |

| EASTWOOD - MUST BE ABLE TO TRAVEL BETWEEN EASTWOOD & BULWELL FOR THE PURPOSES OF TRAINING |

| £16,500 PER ANNUM - OTE £18,900 PER ANNUM |

 

Are you ambitious with a solid background in customer service looking to diversify into the property sector, or do you have property administration experience?

A new opportunity has arisen within a well established property company for an organised, driven individual to join the Pre-Market Team!You will be liaising with home-owners alongside creating valuation reports. This is a wonderfully varied role which not only has fantastic benefits, but also offers a route for progression!

 

Benefits:

  • Childcare Vouchers!
  • Car Benefit Scheme!
  • Choice Discounts, including shopping cards, money off deals and restaurant discount cards
  • Buy as you Earn Scheme
  • Life Assurance
  • Sharesave
  • Dental Insurance
  • Health Cash Plans
  • Buy up to 5 additional Holidays per year
  • 20% Discount on new EE Contracts!
  • Estate Agency staff discount!

Key Responsibilities:

  • To carry out online research relative to subject properties
  • To liaise directly with Agents for additional information regarding subject or comparable properties
  • To evaluate online research alongside external information
  • To create marketing evaluation packs which will recommend an Established Valuation and suggested marketing price for properties in line with client's requirements
  • Calling home-owners to run through the process
  • To ensure effective communication between all internal and external clients
  • To provide excellent customer service to clients to ensure that business relationships are maintained

Skills/Experience/Attributes:

  • Excellent customer service skills
  • Good communication skills both verbally and in writing
  • Ability to prioritise workload and multi task
  • Experience within the property/new build industry is desirable but not essential

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

New Business Coordinator

| NEW BUSINESS COORDINATOR |

| EASTWOOD |

| £21,000 - £23,000 PER ANNUM + COMMISSION - PERCENTAGE BASED ON GROSS REVENUE |

Are you a tenacious, hungry individual with experience in sales? Are you on the hunt for a company that will nurture your professional growth to help you succeed?

KEEP READING!

Our client is seeking to appoint a sales focused, tireless individual who will take ownership of producing high quality leads! You will play an integral part in the sales process and reap the rewards of your own tenacity and determination.

This is a company who will provide you with training opportunities in order for you to further expand your knowledge and increase earnings!

Where personality and potential are everything, our client are seeking to appoint their next colleague on the basis of a desire to succeed, as opposed to a need for relevant experience. If you believe you possess the qualities and attributes to carve an outstanding sales career for yourself, hit apply today!

If you have experience within the following, we have a keen interest in speaking with you!

  • Recruitment
  • Construction
  • Training
  • Business Development
  • Sales
  • Membership Consultant
  • Customer Retention
  • Sales Progression
  • Telesales

"Opportunities don't happen, you create them."

Sales / Account Manager

"CONSTRUCT" YOUR NEXT CAREER MOVE!

| SALES / ACCOUNT MANAGER |

| EASTWOOD |

| £23,000 PER ANNUM + BONUS |

Our client are seeking to appoint highly driven and sociable individual to maximise the effectiveness of the corporate account managers by producing high quality leads! You will assist in providing a high level of sales and admin support ensuring all queries are responded to in an efficient, professional and timely manner.

Responsibilities:

  • Identify opportunities, produce leads and book appointments where applicable for the Business Development Managers with emphasis on high quality leads
  • Assist with coordinating and administering confirmed training courses, ensuring compliance with Standard Operating Procedures.
  • Develop creative pitches and propositions aimed mainly within the relevant industries
  • Pro actively follow up leads generated from canvassing by the business development team
  • Use of initiative to identify and follow up opportunities with companies who are not already on the marketing database
  • Manage the database to a high degree of accuracy to ensure targeted marketing activity can take place to generate new business
  • Work closely with the commercial training, sales and marketing team to achieve sales objectives
  • Negotiate commercial terms within set guidelines

Skills/Attributes/Experience:

  • At least 1 years experience within a sales/ account management based role is essential
  • Excellent telephone skills
  • High degree of accuracy
  • Demonstrated ability to prioritise issues
  • Ability to build strong working relationships (internal/external)
  • Excellent communication skills - verbal and written
  • Ability to persuade, influence and negotiate effectively at all levels within and outside the organisation

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

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