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Customer Service Administrator

Location: Eastwood

Salary: £8.00 per hour

Hours: Full time Monday-Friday 9am- 5pm

Duration: 12 Weeks

Start: ASAP

Your Key Responsibilities:

  • Chase up missing information and keep the database up to date
  • Maintain client files, ensuring accuracy and confidentiality is maintained at all times
  • Answering the telephone
  • Maintaining and updating all information on customer accounts
  • General administration

Skills/Experience/Attributes

The ideal candidate should demonstrate the following qualities:

  • Excellent communication and conversational skills
  • Outgoing
  • Previous customer service experience
  • Admin experience
  • Warm and friendly nature

Please only apply for this position if you can evidence, on your CV, the essential elements of the post. Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Pre Market Property Co-ordinator

Are you ambitious with a solid background in customer service, looking to diversify into the property sector? A new opportunity has arisen within a well established property company for an organised driven individual.

**Property Experience is NOT essential for this role, providing you have a willingness to learn!**

Location: Eastwood

Salary: £15,000 Per Annum (Realistic OTE £16,000 - £17,000 Per Annum)

Key responsibilities:

  • Ensure all valuations requests from Clients are dealt with 
  • Ensure effective communication with both internal and external clients
  • Make appointments with vendors and nominated Estate Agents.
  • Chase Agents for return of paperwork to enable efficient production of packs by the PropertyValuation Co-ordinators
  • Ensure an effective audit trail on Compass with relevant notes
  • Record any expenditure and liaise with Accounts

Skills/Experience/Attributes:

  • Excellent customer service skills
  • Good communication skills both verbally and in writing
  • Attention to detail
  • Ability to prioritise workload

Desirable:

  • Experience within the property/new build industry

N.B - Targets and commission scheme will be discussed at interview / induction for successful candidate

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

 

Services Co-ordinator (Property)

We are looking for an individual whose work ethic is deep rooted in customer service. Good time management and ability to prioritise workload are paramount for this well established, growing company.

**Property Experience is NOT essential providing you have a willingness to learn!**

Location: Eastwood 

Salary:£15,000 per annum (Realistic OTE £16,000- £16,500 Per Annum)

Key responsibilities:

  • To ensure all requests for additional services for Clients are dealt with within SLA’s
  • To liaise with service providers to arrange/manage appointments
  • Monitoring of service provided by external suppliers

Skills/Experience/Attributes:

  • Excellent customer service skills
  • Good communication skills both verbally and in writing
  • Attention to detail
  • Ability to prioritise workload

Desirable:

Experience within the property/new build industry

N.B - Targets and commission scheme will be discussed at interview / induction for successful candidate

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Valuation Co-ordinator

Our client is looking for a charismatic, energetic colleague to join their friendly team. Property Experience is NOT a must, providing you have a willingness to learn!

Location: Eastwood 

Salary: £15,000 per annum (Realistic OTE £18,000 - £19,000 Per Annum)

Key responsibilities:

  • To produce property valuation reports
  • To create marketing evaluation packs
  • To liaise directly with Agents for additional information regarding subject or comparable properties
  • To carry out online research 
  • To ensure effective communication between all internal and external clients
  • Week end working will be required
  • Flexibility in working hours may be required as business needs dictate

Essential:

  • Excellent communication and customer service skills
  • Attention to detail
  • Ability to prioritise workload

Desirable:

  • Knowledge of the property buying/selling procedures, estate agency background
  • Knowledge of the new build industry

N.B - Targets and commission scheme will be discussed at interview / induction for successful candidate

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Head of Marketing

Our client is seeking to appoint a diligent, tenacious and highly-motivated Marketing professional to lead the development and implementation of marketing strategies.

3 Days Home Working/ 2 Days in Various Offices 
Based out of Ilkeston

£42,000 per annum

Responsibilities:

  • Develop new, exciting and successful marketing strategies to reach a wide and disparate market
  • Supervise the Communications Manager, Web Site Manager and the Membership Manager
  • Develop medium and long-term membership targets;
  • Be involved in the development of a new web site and CRM system
  • Design and oversee production of new printed and online marketing materials
  • Identify improvements to membership recruitment incentives and benefits
  • Develop strong relationships with external partners to promote membership through new channels
  • Attend monthly Senior Management Team meetings and liaise with senior colleagues as appropriate
  • Evaluate, monitor and report on performance against key targets
  • Carry out performance appraisals
  • Attend events to oversee the recruitment of new members as appropriate

Requirements:

  • Self-assured, confident, cheery and capable
  • Ability to work on own initiative, working alone and as part of a small team
  • A Level or equivalent
  • Highly motivated, target driven and an influential lead team member
  • Able to critically appraise results and offer effective solutions
  • Capable of working on their own initiative but as part of an effective team
  • A strong communicator at all levels with a high standard of written English
  • A good understanding of social media channels
  • Be willing to undertake further training and development as necessary in order to enhance service delivery
  • A good understanding of our customers’ needs and how to deliver

Desirable

  • CIM Level 6 (or equivalent)
  • Experience in a Marketing role is ESSENTIAL

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Reception Administrator

***Immediate Start***

Location: Ilkeston

Salary: £8.21 Per Hour

Hours: Monday - Thursday 8.30am - 5pm and Friday 8.30am - 4pm

Duration: Temporary Ongoing

Key Responsibilities:

  • Contacting customers in order to plan future deliveries
  • Liaising with site Management teams
  • Scheduling customers’ orders to achieve delivery dates
  • Answering general telephone queries
  • General Administration duties
  • Placing stock orders

Skills / Experience / Attributes
The ideal candidate will demonstrate the following qualities:

  • Professional and well-presented
  • Articulate, confident communication and a polite telephone manner
  • Personable, outgoing and a strong team player
  • Flexible and adaptable approach

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

PT Administrator (32.5 Hours)

Our client requires a meticulous, enaging and focused individual to provide Administrative support to the Sales team!

Location: Langley Mill
Salary: £16,000- 18,000 per annum 
Hours: Tuesday- Friday, 9-5pm Part Time
Benefits: 20 days per annum

Key duties and responsibilities include:

  • Set up and update new accounts / terms
  • Set up and maintain product prices and dealer price lists
  • Simplify processes
  • Action various daily reports

Skills/ Attributes/ Experience:

  • Confident with EXCEL
  • Excellent attention to detail and ability to complete tasks accurately and on time
  • Quick learner
  • Self-motivated, flexible and able to work as part of a team
  • Experience of maintaining data/records
  • An excellent understanding of Microsoft office, especially Excel and Word
  • Excellent time management skills

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

PT Sales Administrator

Our client requires a meticulous, enaging and focused individual to provide Administrative support to the Sales team!

Location: Langley Mill
Salary: £16,000- 18,000 per annum 
Hours: Tuesday- Friday, 9-5pm Part Time
Benefits: 20 days per anum

Key duties and responsibilities include:

  • Simplify processes where possible
  • Set up and update new accounts / terms
  • Set up and maintain product prices and dealer price lists
  • Action various daily reports
  • Process daily out bound post
  • Distribute incoming post

Skills and qualifications

  • Confident with EXCEL
  • Excellent attention to detail and ability to complete tasks accurately and on time
  • Quick learner
  • Self-motivated, flexible and able to work as part of a team
  • Experience of maintaining data/records
  • An excellent understanding of Microsoft office, especially Excel and Word
  • Excellent time management skills

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Management Accountant

£40,000 per annum, Sutton-In-Ashfield

Our client, a market leader in their field, is seeking to appoint a driven, dynamic and experienced Management Accountant. You will be ambitious, motivated and have the ability and knowledge to take ownership of all facets of finance for the organisation.

Despite being a stand-alone position, the role carries with it a great deal of influence and gravitas.

You will be ideally ACCA / CIMA qualified.

Key Responsibilities (in no particular order):

  • Processing & management of all aspects of Sage-Line-50 Accounts
  • Maintain Cash Book & daily reconciliations, management of petty cash
  • Maintain current outstanding sales-order detail for sales forecasting
  • Preparation of the Monthly Management Accounts, Reports and KPI’s
  • Monthly stock reconciliations
  • Preparation of year-end accounts & schedules for presentation to the auditors
  • Budgets, Forecasts, Cash Flow, KPI’s
  • Asset acquisition and disposal
  • VAT and Intrastat Returns / submissions
  • Weekly / Monthly Payroll
  • Credit Control & approval of new customers
  • Purchasing, procurement and stock control
  • Liaising with external suppliers with regards to cost negotiation and delivery schedules


Skills / Experience / Attributes
You will demonstrate the following qualities:

  • Previous experience in a Management Accountant position is ESSENTIAL
  • Experience of being a member of a senior management team
  • Ability to turn to pressure into motivation!   

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Sales Advisor (Pre-Market Team)

Langley Mill

Mon - Fri 9-5.30pm + Saturdays on rota

Our client is looking for an experienced and driven Sales Advisor to join their fast-growing division.

Key Responsibilities:

  • Liaising with both clients, vendors and Estate Agents to arrange valuation appointments
  • Review valuation reports and market appraisals
  • Desk top research for input into marketing packs
  • Liaising with Agents for the return of paperwork and updating clients
  • Reviewing all information to create full marketing packs with recommendations to clients
  • Arranging Home Buyer Reports and EPC’s for clients

Skills / Experience / Attributes

The ideal candidate should demonstrate the following qualities:

  • Computer literate
  • Attention to detail
  • Ability to work both individually and as a team
  • Ability to work under pressure and to targets
  • Good standard of education
  • Ability to provide excellent customer service
  • Experience/interest or knowledge of property.

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

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