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Customer Service Advisor - Full Time and Part Time Available

Our client is looking for Customer Service advisors; you will be responsible for providing help and advice to customers & store colleagues. 

Location: Burton on Trent

Hours: Full time or part time hours available – 16 hours – 37 hours per week

Salary: £8.00 per hour 

Duration: Initially 3 months 

Key responsibilities

  • Tracking orders
  • Placing orders
  • Product enquires
  • Locating their nearest store
  • Dealing with refunds and replacements
  • Helping to resolve general queries

These enquiries may come via email, telephone, letter, social media and online chat. Therefore, the ability to multi-task, plan and prioritise your workload in order to offer the highest level of service across all of these channels is essential.

Skills, Attributes & Experience

  • Motivated and engaging 
  • Commitment to delivering first class customer satisfaction and service
  • Excellent communicator who demonstrates genuine empathy
  • Professional approach
  • A can-do attitude

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

New Client Liaison (Mortgage)

Our Client is seeking to appoint a highly motivated individual to join their team intalking to potential customers who are seeking a re-mortgage and the services that may be of interest to them. You will be the first point of contact for customers and must have an excellent telephone manner and organised approach in order to arrange bookings with a qualified Mortgage Advisor.

Location: Pride Park, Derby

Salary: £18,000 per annum with OTE of £25,000 - £35,000 per annum

Hours:Mon- Thurs, 12 midday to 8pm and Friday 11am to 7pm.

One compulsory Saturday in the month (10am to 12:30pm)

Responsibilities:

  • Speaking with potential customers who are seeking a re-mortgage after they have requested a call back
  • Establishing financial facts with customers ensuring they meet the criteria to progress with an application
  • Arranging appointments for Mortgage Advisor's
  • General Outbound customer service duties

Skills/Attributes/Experience:

  • Any level of Customer Service based experience considered
  • Excellent telephone manner
  • Tenacious individual
  • High level of motivation and determination
  • Target driven, or comfortable working in a target based environment
  • Outbound calling and previous sales experience would be an advantage.

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Weekend Receptionist

Numerous clients seeking weekend receptionists - Are you looking for a reception role helping out within a busy working environment? If the answer is YES then this is the role for you!

Location: Various Locations in Derby

Salary: £7.83-£8.50 Per Hour

Duration: Temporary, weekends

Key Responsibilities:

  • Answering and directing incoming calls
  • Taking messages and directing them to the appropriate person
  • General administrative duties
  • Other ad hoc duties

Skills / Experience / Attributes
The ideal candidate will demonstrate the following qualities:

  • Previous reception experience desirable
  • Flexible
  • Articulate, confident communication and a polite telephone manner
  • Personable, outgoing and a strong team player
  • Excellent customer service skills

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Are you Graduate seeking temporary work whilst you await that first step on to your career ladder!

Job Title: Various office based roles 

Location: Various locations around Nottingham and Pride Park

Hours:  Various shifts including weekends 

Hourly Rate: Vary between £7.83 -£9.50 per hour  

For those of you who have graduated, or if your graduation is creeping up, a lot of you may be posing the question of where to go next…. Well look no further we are here to help! We have various office based Temporary opportunities that could keep you busy whilst looking for the next step on your preferred career path.

We recruit within various disciplines including Sales and Marketing, Logistics and Supply Chain, Accountancy and Finance, Human Resources and PA and Secretarial for companies throughout Nottinghamshire.

Person specification:

  • Excellent computer skills (Microsoft Word, Excel etc)
  • Confident communication skills
  • Flexible and adaptable to meet business needs
  • Self-motivation and the ability to work on own initiative
  • Team player but ability to use own initiative

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

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