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Supplier Retention Advisor

| SUPPLIER RETENTION ADVISOR |

| DERBY |

| PAY RATE: £9.23 |

| PART-TIME - 20 HOURS A WEEK |

| WORKING HOURS: MONDAY - FRIDAY, 9:00AM - 1.00PM|

| TEMPORARY ASSIGNMENT: 3 MONTHS - INITIALLY |

| NO COLD CALLING!!! |

Our client is seeking to appoint a confident individual with outstanding communication skills in order to support the Senior Retentions Team Advisor!

You will have excellent time-management skills with a genuine passion for providing outstanding customer service!

Responsibilities:

  • Provide outgoing telephone and email support to suppliers.
  • Updating current supplier and customer records accordingly.
  • Maintaining internal documents of internal and external documents relating to supplier retention.
  • Building and maintaining existing client relationships through outbound account management.
  • Take incoming calls from customers and general customer liaison/queries.
  • Providing information on the services offered being offered.
  • Renewing subscriptions provided by the company.
  • General Administrative duties.

Skills/Attributes/Experience:

  • Experience within a customer facing role is ESSENTIAL.
  • Phone based experience is ESSENTIAL.
  • Able to work in a fast past environment.
  • Strong time management and organisation skills.
  • Happy to work within a target driven environment.
  • Good IT skills, with the ability to learn and understand new systems.
  • Excellent communication skills and be able to build rapport with customers.
  • Ability to work to deadlines/targets whilst maintaining high level of attention to detail.
  • Enjoys working within a team!

Please only apply for this position if you can provide evidence on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Experience Executive

| CUSTOMER EXPERIENCE EXECUTIVE |

| PRIDE PARK, DERBY - ACCESSIBLE VIA PUBLIC TRANSPORT!|

| £15,500 - £16,500 PER ANNUM + £200 - £300 PER MONTH OTE|

* Open Evening - 19th September 2019 at 5.00pm *

Our client are seeking to appoint a confident, personable individual to enhance the customer experience within their business! You will be part of a energetic team and ensure your tasks are dealt within a professional and competent manner! You will thrive within a busy environment and enjoy daily customer interaction.

This is an excellent opportunity in which you will be given extensive training, progression opportunities and support. If you have customer service based experience and would like to embark on the next step in your career, this is the position you've been waiting for!

Key Responsibilities:

  • Making calls to existing clients and updating the company's documents - NOT COLD CALLING!
  • Ensuring all documents held are still relevant and appropriate
  • Booking and managing appointments in the diary
  • Update and maintain the database with accuracy

Skills/Experience/Attributes:

  • Customer Service experience (any industry) is ESSENTIAL!
  • Strong and natural communicator
  • Process driven and ability to work collaboratively
  • Excellent attention to detail
  • Building effective relationships with clients and colleagues

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Receptionist AD HOC

| RECEPTIONIST - AD HOC |

| DERBY |

| £ 8.00 - £8.50 PER HOUR |

 

Numerous clients seeking receptionists for holiday cover - Are you looking for a flexible reception role, doing ad hoc days helping out within a busy working environment? If the answer is YES then this is the role for you!

 

Key Responsibilities:

  • Answering and directing incoming calls
  • Taking messages and directing them to the appropriate person
  • General administrative duties
  • Other ad hoc duties

The ideal candidate will demonstrate the following qualities:

  • Previous reception experience desirable
  • Flexible
  • Articulate, confident communication and a polite telephone manner
  • Personable, outgoing and a strong team player
  • Excellent customer service skills

 

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Weekend Receptionist

Numerous clients seeking weekend receptionists - Are you looking for a reception role helping out within a busy working environment? If the answer is YES then this is the role for you!

Location: Various Locations in Derby

Salary: £7.83-£8.50 Per Hour

Duration: Temporary, weekends

Key Responsibilities:

  • Answering and directing incoming calls
  • Taking messages and directing them to the appropriate person
  • General administrative duties
  • Other ad hoc duties

Skills / Experience / Attributes
The ideal candidate will demonstrate the following qualities:

  • Previous reception experience desirable
  • Flexible
  • Articulate, confident communication and a polite telephone manner
  • Personable, outgoing and a strong team player
  • Excellent customer service skills

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

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