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Account Manager

Are you ready to take the leap into a forward-thinking sales position with unmissable benefits? Do you want realistic commission, the backing of an outstanding company that rewards its Employees and zero micromanagement? Show us the tenacity and experience and we'll lead the way!

Our client are seeking to appoint a confident & enthusiastic Account Manager to achieve profit growth through the effective management of new and existing customer accounts from sales through to delivery. They require a dedicated and driven person who ultimately wants to progress to Account Manager level!

Location: Ruddington, Nottingham

Salary: £19,000 - £19,500 per annum with additional on target earnings!

Key Responsibilities:

  • Consistently grow the gross profit and achieve the targets as set out in the Freight Account Manager Scheme
  • Achieve sales productivity and revenue targets as set out in the Freight Account Manager Scheme
  • Maximise all revenue opportunities from existing customers by proactively pursuing undeveloped areas.
  • Generate new prospect leads and new accounts over the telephone and face-to-face.
  • Generate new prospect leads for the Contact Management System using external sources.
  • Process consignments and enter telesales information on to the Contact Management System.
  • Monitor consignments ensuring that the highest levels of service are carried out at every stage
  • Provide customers with accurate and cost effective quotations.
  • Ensure all relevant sales and purchase ledger invoices within the Trainee Freight Account Manager's remit are processed on time.
  • Prepare weekly/monthly figures of sales activity as instructed by the Branch Manager
  • Provide a high level of internal and external customer care

Skills/Attributes:

  • Excellent customer service skills
  • Demonstrate an ability to negotiate and influence others both internally and externally.
  • An understanding of how to influence the profitability from a customer.
  • Have a strong attention to detail and accuracy
  • Have proven experience of stakeholder management and networking to achieve results
  • Experience of working to targets and deadlines.
  • Experience of working in a proactive outbound cold calling sales role either on the phone or face-to-face
  • Influencing skills are essential, this is a competitive industry
  • Customer focused

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Inbound Customer Service Advisor

Nottingham Audi are recruiting! If you are customer service focused please get in touch!

Location: Lenton, Nottingham

Hours: Monday - Friday between the hours of (8am-6pm) (1 in 4 Saturdays)

Salary: £7.50 per hour (OTE 18k on average)

Start: ASAP

Duration: Temporary to Permanent

Are you outgoing, motivated to achieve and looking for your next exciting career move?

We are currently recruiting for outstanding customer service candidates for our client, Nottingham Audi - part of the prestigious Sytner Group. This is an excellent opportunity to become an integral part of an established business.

Your Key Responsibilities:

  • Provide inbound telephone customer service to all customers
  • Contact all customers in a timely manner
  • Answer all inbound calls in a timely manner
  • Provide accurate product information to customers
  • Maintain and update all relevant information on individual accounts
  • Working as a team and as an individual, working towards the monthly bonus targets.
  • Take responsibility for your daily work load and complete in a timely manner, maximising the productivity of the department
  • Any other ad-hoc duties as requested

Skills/Experience/Attributes

The ideal candidate should demonstrate the following qualities:

  • Excellent communication and conversational skills
  • Experience of customer service - be that in an office environment, retail or hospitality
  • Strong customer service skills
  • Comfortable with learning new systems
  • Warm and friendly nature

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

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