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Customer Service Advisor

CAN WE COUNT ON YOUR CUSTOMER SERVICE?!

| CUSTOMER SERVICE ADVISOR |

| PART-TIME - OVER THREE DAYS A WEEK - WEDNESDAY, THURSDAY AND FRIDAY |

| WORKING HOURS: 22.5 (SHIFTS BETWEEN 8:00AM TO 6:00PM) |

| LOCATION: NOTTINGHAM |

| SALARY: £9 PER HOUR |

|TEMPORARY: THREE MONTHS (WITH POSSIBILITY OF EXTENSION) |

| MUST BE AVAILABLE FOR AN IMMEDIATE START |

Job Purpose

  • First point of contact for all customers.
  • Providing high quality customer service to all customers.
  • Working in a busy administration team.
  • Taking a high volume of inbound calls.
  • Making numerous outbound calls.
  • Inputting and updating customer records on various electronic systems.
  • Dealing with sensitive information.
  • Undertaking general tasks as a part of a busy administration team.

Key Skills

  • Previous administration experience is essential.
  • A well-rounded background within customer care would be ideal.
  • Good telephone manner.
  • Competent with Microsoft office packages.

Please only apply for this position if you can provide evidence, on your CV, which coincide with the essential elements of this post. Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

CALLING ALL TEMPORARY WORKERS!

| Are you starting University in September? |

| Are you going Travelling in 6 months time? |

| Do you like the variety that temporary work creates? |

| Looking for short term temporary work? |

If the answer is "yes" send your CV to cvtemp@elizabethmichael.co.uk!

We have been supplying quality temporary workers to our clients for over 28 years. Due to unprecedented demand we are looking for staff to work on short / long term assignments across Nottingham & Nottinghamshire in the following sectors

  • Contact Centre / Customer Service
  • Administration
  • Secretarial
  • Reception
  • Data Entry
  • Sales
  • Finance

If you are looking for an immediate start get In touch with Hannah, Simona or Andy to book your registration today on!

Inbound Customer Service Advisor

Nottingham Audi are recruiting! If you are customer service focused please get in touch!

Location: Lenton, Nottingham

Hours: Monday - Friday between the hours of (8am-6pm) (1 in 4 Saturdays)

Salary: £7.50 per hour (OTE 18k on average)

Start: ASAP

Duration: Temporary to Permanent

Are you outgoing, motivated to achieve and looking for your next exciting career move?

We are currently recruiting for outstanding customer service candidates for our client, Nottingham Audi - part of the prestigious Sytner Group. This is an excellent opportunity to become an integral part of an established business.

Your Key Responsibilities:

  • Provide inbound telephone customer service to all customers
  • Contact all customers in a timely manner
  • Answer all inbound calls in a timely manner
  • Provide accurate product information to customers
  • Maintain and update all relevant information on individual accounts
  • Working as a team and as an individual, working towards the monthly bonus targets.
  • Take responsibility for your daily work load and complete in a timely manner, maximising the productivity of the department
  • Any other ad-hoc duties as requested

Skills/Experience/Attributes

The ideal candidate should demonstrate the following qualities:

  • Excellent communication and conversational skills
  • Experience of customer service - be that in an office environment, retail or hospitality
  • Strong customer service skills
  • Comfortable with learning new systems
  • Warm and friendly nature

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

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