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Buyer

  • Buyer
  • NG8, Nottingham
  • £23,500 per annum, with regular, defined increases
  • Full time, Permanent

 

MAIN DUTIES & RESPONSIBILITIES

  • Product planning and procurement (60%)
  • Facilitate best value stock procurement maintaining lean inventory levels using business systems
  • Manage reactive workflow from both Sales and Contracts team
  • Negotiating favourable terms and agreements with vendors, partners and service providers
  • Processing purchase orders in accordance with company terms and conditions
  • Establishing relationships with a global supply chain ensuring best value and compliance whilst promoting strong ethical and co-operative values

Bid support (20%)

  • Supply market and product knowledge/pricing for new bids
  • Facilitate sustainable, best value costing and innovative supply solutions for Sale
  • Investigating Repair, Warranty, Manufacturer solutions
  • Work with bid team on stock level and location planning in line with budget and Service constraints

Management & Reporting (10%)

  • Provide and report on KPI’s for the department (purchasing effectiveness, reduced stock valuation etc.)
  • Act on Excess and Obsolete (E&O) stock reports to provide strategies for future minimization and suggest tactical solutions for excess clearance back in to supply chain
  • Other business analysis reporting related to procurement and inventory management as required
  • Product management (10%)
  • Work with other functions to manage enterprise product part number database integrity
  • Management of product costing database to improve bid response

 

ESSENTIAL QUALIFICATIONS, SKILLS AND EXPERIENCE:

  • Procurement experience
  • Strong negotiation and inter-personal skills
  • Good commercial acumen and awareness of financial & budgetary terms
  • Experience using ERP systems, Microsoft Excel and/or web based ordering systems
  • Strong relationship management skills
  • An active team player
  • Excellent organisational and problem solving skills
  • Evidence of exceeding personal performance targets
  • Customer oriented

 

Hours of work:

37.5 hours – Monday to Friday 9 am to 5.30 pm with a one hour unpaid lunch break. 

Benefits:

  • Initial salary of 23,500pa rising to £25,000 after year 1 and £27,000 after year 2. The company will pay for CIPS training and a qualification roadmap
  • 25 days holidays plus Bank Holidays
  • Additional ½ day birthday holiday
  • Cycle to Work Scheme
  • Death in service (2 x salary)
  • Employee Cash Plan (including 24/7 Employee Assistance Programme, contribution to everyday healthcare and complementary therapies, 24 x7 access to Virtual GP, stress management, counselling, access to 1000s of retailer discounts)
  • Regular away days and social events
  • Quarterly and annual awards

 

Customer Support Coordinator - Hybrid Working!

Our client is seeking to appoint a Customer Support Co-ordinator as the primary interface between the organisation and their customers with the aim of delivering the highest levels of customer service!

  • Location: NG8
  • Salary: £20,000 per annum
  • Hours: 37.5 hours per week, 3 shift system, 2 weekends per month. Working from home on early or late starts/finishes - only in the office on a 9-5 shift.
  • 25 days annual leave + stats

Responsibilities:

• Manage end to end customer service experience

• Check and record customer interaction with the tools provided

• Collation of monthly reporting statistics

• Effective use of company IT tools

• Taking ownership of operational customer issues through to resolution

• Accurate collation of monthly billing for customers

• Work in a commercially efficient manner (timely returns, most economic courier etc)

• Clear understanding of contractual obligations for each customer

• Build strong working relationships with contracted customers and internal service providers

Skills and Experience:

• Good working knowledge of MS Office packages

• Good knowledge of office systems

• Proven customer services experience

• Excellent telephone manner and interpersonal skills

• Excellent oral and written communications skills

• Good organisation/planning skills and the ability to prioritise and organise your own workload

• Ability to apply initiative to resolve problems

• Self motivated, positive and a proactive attitude

• Accuracy and attention to detail.

Not Your Average Administrator Role....

Our client is seeking to appoint an experienced Contracts Administrator to join their Planning team to support the on-boarding process for new contracts. This role supports the bid team who quote for new business.

This is not your bog standard admin role - you need to think on your feet and have a 'can do’ attitude. You will be computer literate and proficient at Excel, be a real team player and be able to work at a fast pace but to a consistently high standard with a real appreciation on the need to deliver against customer SLAs.

You must have an eye for detail and a desire to learn. This is an office based role within a friendly and supportive team, is full time and based in Nottingham. Full training will be provided.

  • Nottingham - work from home & office 
  • £18,000 per annum
  • Full time, permanent

Main Duties & Responsibilities

  • Bill of materials production
  • Production and maintenance of parts lists database
  • Produce specific BOM’s for contracted asset base
  • Analyse contracted database to extract and interpret relevant technical information relating to specific make-up of systems Contracts Planning
  • Using tools and guidelines, plan which spares are to be held and where for support of systems under contract
  • Planning Queries
  • Assist Customer Support and Service Teams with planning queries
  • Support the bid function with a longer term aim of producing customer contract quotations

Skills/Experience:

  • Experience in a similar role is essential!
  • This is a really busy role in a busy team so you must enjoy working at a fast pace but with high levels of accuracy.
  • You must be PC literate, particularly in the use of Excel.
  • Willing to learn and to be able to apply initiative to solve problems.

Sales Office Administrator

Our client, one of the East Midlands leading manufacturers is seeking a Sales Office Administrator to join their small team. As leaders in their field, our client prides themselves on the breadth of their solutions and the quality of their products!

This is a fantastic opportunity to help drive their ongoing success and become an important part of a thriving business. You will be hands on and comfortable to support in other areas of the business as required, such as warehouse. This is a broad role which would suit someone who enjoys variety and enjoys getting stuck in to all areas of a successful business!

£22,000 per annum

Mon - Fri - 9.00am - 5.00pm

Long Eaton

Responsibilities:

  • Provide a high quality service to existing customers
  • Respond to customers’ technical enquiries
  • Process sales orders and payments
  • Perform general administration tasks including expenses & purchase invoices
  • Assist the external sales team
  • Undertake general manual warehouse duties including picking and dispatch of goods when required
  • Receive warehouse deliveries & process paperwork
  • Identify and contact new business prospects in the UK and Ireland
  • Carry out market research

Skills/Experience:

  • Experience in a Sales Administration/ similar role is ESSENTIAL
  • Strong commercial acumen
  • An enthusiastic approach
  • The ability to switch between tasks quickly and effectively
  • Great interpersonal and communication skills
  • Excellent attention to detail

Sales Administrator

Our client, one of Nottingham’s leading manufacturers is seeking a Sales Administrator to join their small team.  As leaders in their field, our client prides themselves on the breadth of their solutions and the quality of their products!

This is a fantastic opportunity to help drive their ongoing success and become an important part of a thriving business. You will be hands on and comfortable to support in other areas of the business as required, such as warehouse. This is a broad role which would suit someone who enjoys variety and enjoys getting stuck in to all areas of a successful business!

 

£20,000 - £22,000 per annum + Company Bonus

Mon - Fri - 9.00am - 5.00pm

Bilborough, NG8 

 

Responsibilities:

  • Provide a high quality service to existing customers
  • Respond to customers’ technical enquiries
  • Process sales orders and payments
  • Perform general administration tasks including expenses & purchase invoices
  • Assist the external sales team
  • Undertake general manual warehouse duties including picking and dispatch of goods when required
  • Receive warehouse deliveries & process paperwork
  • Identify and contact new business prospects in the UK and Ireland
  • Carry out market research

Skills/Experience:

  • Experience in a Sales Administration/ similar role is ESSENTIAL
  • Strong commercial acumen
  • An enthusiastic approach
  • The ability to switch between tasks quickly and effectively
  • Great interpersonal and communication skills
  • Excellent attention to detail 

Purchase Ledger Clerk

Our client is seeking to appoint an experienced Purchase Ledger Clerk, reporting into the Finance Manager. The main areas of responsibility are working through the whole purchase ledger process, from purchase order to invoices and reconciliations.

Location: Wollaton

Salary: £20,000 - £22,000 per annum

Hours: Mon-Fri - 9.00am - 5.30pm

Permanent 

 

Main Duties & Responsibilities

  • Raise purchase orders and code for non-stock items e.g. carriage and overheads
  • Supplier statement reconciliations
  • Raise mid and month end payment runs
  • Daily interface of invoices and credits raised on ERP system into finance system
  • Purchase invoice processing (log and match)
  • Chase RMAs and follow through to obtain credit note from supplier
  • Month end procedures and ledger management including month end control checks e.g. debit balances, GRNI, review purchase ledger
  • Match Barclaycard payments to invoices and ensure purchase orders raised
  • Paypal administration of receipts and payments 
  • Setting up new supplier accounts and maintaining existing account details

Knowledge & Key Skills

  • Accounts payable > 2 years experience in an SME environment
  • Good IT skills, especially on Excel
  • Ability to adapt and be flexible to changing demands
  • Self Motivated & Confident in your approach with ability to work on your own
  • Excellent communication skills • Solid team working skills Desirable Skills • Experience and understanding of I.T. Familiar with Microsoft Dynamics desirable but not essential 

 

Customer Service Advisor - Work from Office & Home

Our client is seeking to appoint a Customer Support Co-ordinator as the primary interface between the organisation and their customers with the aim of delivering the highest levels of customer service!

Location: NG8

Salary: £20,000 per annum

Hours: 37.5 hours per week, with a 3-shift system over 7 days between the hours of 6 am and 10 pm - HOME WORKING ON EARLY & LATE SHIFTS

Responsibilities:

• Manage end to end customer service experience

• Check and record customer interaction with the tools provided

• Collation of monthly reporting statistics

• Effective use of company IT tools

• Taking ownership of operational customer issues through to resolution

• Accurate collation of monthly billing for customers

• Work in a commercially efficient manner (timely returns, most economic courier etc)

• Clear understanding of contractual obligations for each customer

• Build strong working relationships with contracted customers and internal service providers

Skills and Experience:

• Good working knowledge of MS Office packages

• Good knowledge of office systems

• Proven customer services experience

• Excellent telephone manner and interpersonal skills

• Excellent oral and written communications skills

• Good organisation/planning skills and the ability to prioritise and organise your own workload

• Ability to apply initiative to resolve problems

• Self motivated, positive and a proactive attitude

• Accuracy and attention to detail.

Customer Service Coordinator - French Speaking

Our client is seeking to appoint a Customer Support Co-ordinator as the primary interface between the organisation and their customers with the aim of delivering the highest levels of customer service! French language skills are required!

Location: NG8

Salary: £18,500 per annum

Hours: 37.5 hours per week, with a 3-shift system over 7 days between the hours of 6 am and 10 pm.

Transport: Due to the flexibility of the hours, own transport is essential

Responsibilities:

• Manage end to end customer service experience

• Check and record customer interaction with the tools provided

• Collation of monthly reporting statistics

• Effective use of company IT tools

• Taking ownership of operational customer issues through to resolution

• Accurate collation of monthly billing for customers

• Work in a commercially efficient manner (timely returns, most economic courier etc)

• Clear understanding of contractual obligations for each customer

• Build strong working relationships with contracted customers and internal service providers

Skills and Experience:

• Good working knowledge of MS Office packages

• Good knowledge of office systems

• Proven customer services experience

• Excellent telephone manner and interpersonal skills

• Excellent oral and written communications skills

• Good organisation/planning skills and the ability to prioritise and organise your own workload

• Ability to apply initiative to resolve problems

• Self motivated, positive and a proactive attitude

• Accuracy and attention to detail.

Marketing & Communications Manager

Our client is seeking an experienced Marketing & Communications Manager due to continued growth! You will be a dynamic, driven and creative focused in supporting the Chief Marketing Officer as well as lead and manage the marketing team (currently two roles). You will have a first-class pedigree and reputation of managing successful communications/marketing teams

You are a highly motivated, ambitious, selfstarter with a passion to innovate and a track record of delivering multi-channel marketing projects and will have a “can do” attitude and be confident, friendly and proactive in building key relationships with other internal departments, 3rd parties and customers as required.

You will also be comfortable and confident at leading, supporting and participating in true external marketing activities and events with our senior stakeholders, customers and partners, playing a key role as part of continuing to develop the brand and ultimately creating new marketing initiatives.

This role is extremely diverse and requires someone who can work with agility and be able to multi-task and prioritise daily as no two days are the same.

 

Salary: £35,000 - £45,000 per annum 

Location: NG7

Full time, permanent 

 

Essential Experience

• 5+ years’ experience managing a high-performance communications/ marketing team

• Track record of creating dynamic multi-channel marketing plans

• Demonstrated direct revenue generation from your leadership and implementation of strategic marketing plans and activities

• Excellent copywriting skills (ideally 5+ years from a technical service/product environment)

• Professional marketing qualification is essential

 

Technical Bid Analyst

  • £25000 - £25000

Our client is seeking to appoint an experienced Quote Specialist to join their team to process quotes for customers. This is a challenging and busy role, working in a team where multiple requests for quotes come in via e-mail from various customers.

The bid team’s role is to take the request, create a competitive quote for the customer within a 2 day turnaround and within a standardised format. These quotes could be anything from one or two lines of product through to 50,000 items or more and therefore, varying degrees of value and complexity of processing.

You will be using excel as your primary tool so a good level of competence is required (formulas and data manipulation etc). 

Salary: £25,000 per annum 

Location: NG8 

Full time, permanent 

 

Skills/Experience:

• Commercial acumen, awareness of financial, budgetary and SLA constraints

• Hands-on technical experience 

• If you have previous experience in producing quotes within Excel this would be a distinct advantage as would good technical knowledge 

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