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Business Support Administrator - FTC 15 Months

Our client is seeking to appoint a warm, capable Business Support Administartor to be the primary contact for customers, with a flare and passion for the design industry and customer service! You will immerse yourself in the role and retain product information, whilst playing a pivotal part in the success of the office through providing outstanding support!

Location: Arnold, Nottinghamshire

Salary: £25,000 - £26,000 per annum

Responsibilities:

  • Customer service duties, assisting with product queries, preparing quotations and ensuring customer satisfaction
  • Order processing via Sage Accounts, responsible for issuing accurate & timely invoices, chasing debtors, producing reports
  • Book-keeping, credit control, general admin duties for the whole company
  • National and international courier logistics
  • Liaising with production to ensure deadlines are met, and orders are fulfilled
  • Analysis of designer timesheets to ensure accurate billing of design fees to clients
  • Any relevant duties to keep the office running smoothly and efficiently

Skills/Attributes/Experience:

  • Knowledge of Sage Line 50 Accounts is ESSENTIAL
  • Good understanding of Excel & Microsoft
  • Organisation & time management, ability to multitask
  • Excellent communication and customer service skills
  • Excellent attention to detail
  • Personable and able to work well within a small, close-knit team

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication

Inbound Customer Service Advisor

Nottingham Audi are recruiting! If you are customer service focused please get in touch!

Location: Lenton, Nottingham

Hours: Monday - Friday between the hours of (8am-6pm) (1 in 4 Saturdays)

Salary: £7.50 per hour (OTE 18k on average)

Start: ASAP

Duration: Temporary to Permanent

Are you outgoing, motivated to achieve and looking for your next exciting career move?

We are currently recruiting for outstanding customer service candidates for our client, Nottingham Audi - part of the prestigious Sytner Group. This is an excellent opportunity to become an integral part of an established business.

Your Key Responsibilities:

  • Provide inbound telephone customer service to all customers
  • Contact all customers in a timely manner
  • Answer all inbound calls in a timely manner
  • Provide accurate product information to customers
  • Maintain and update all relevant information on individual accounts
  • Working as a team and as an individual, working towards the monthly bonus targets.
  • Take responsibility for your daily work load and complete in a timely manner, maximising the productivity of the department
  • Any other ad-hoc duties as requested

Skills/Experience/Attributes

The ideal candidate should demonstrate the following qualities:

  • Excellent communication and conversational skills
  • Experience of customer service - be that in an office environment, retail or hospitality
  • Strong customer service skills
  • Comfortable with learning new systems
  • Warm and friendly nature

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

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