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Customer Service Coordinator

This role is a great opportunity to be part of a busy working environment and expand your experience in customer service.

Location: South Normanton

Hours: Full Time, Monday - Friday between 9am - 6pm

Duration: Temporary ongoing

Salary: £7.85 per hour

Whilst we as an agency are based in Nottingham City centre we will conduct telephone interviews so there will be no need for you to travel to Nottingham to meet us.

Key Duties:

  • Answering inbound calls
  • Taking customer orders
  • Processing orders
  • Inputting data into a bespoke system (training given)
  • Dealing with enquiries 

Key Skills:

  • Previous customer service experience  
  • High level of accuracy and attention to detail
  • Communication skills
  • Flexible and organised
  • Ability to work under pressure

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Graduates Wanted- Various Locations & Industries

Are you a recent graduate looking to kick-start you career?

We would love to hear from graduates or soon to be graduate from all disciplines to discuss various opportunities!

We have a number of positions with salaries ranging from £15k - 20k, based across various locations across Nottinghamshire.

Locations Available: Nottingham City Centre, Alfreton, East Leake, Castle Marina, Lenton, and Kirkby-in-Ashfield. 

Skills / Experience / Attributes
The ideal candidate should demonstrate the following qualities:

  • A graduate or soon to be graduate
  • Able to demonstrate on your CV involvement in extracurricular activities, work experience and / or a strong academic background
  • Excellent communication skills, including written and verbal
  • Strong organisational and time management skills
  • Attention to detail with a high level of accuracy 
  • Personable, enthusiastic and hard working
  • Ambitious, wanting to learn, develop and progress within a company

If you are interested in finding out more about our graduate opportunities, please apply within.

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication

Inbound Customer Service Advisors

 Location: South Normanton - Close to The East Midlands Designer Outlet

2.4 Miles from Alfreton, 4 Miles from Sutton in Ashfield, 4.2 Miles from Kirkby in Ashfield, 5.9 Miles from Ripley, 10.8 Miles from Heanor, 11.6 Miles from Mansfield

Whilst we as an agency are based in Nottingham City centre we will conduct telephone interviews and so there will be no need for you to travel to Nottingham to meet us.

Hours: Monday to Friday between the hours of 8.30am - 6.30pm

Salary: £7.85 per hour

Permanent Salary = £15,300 rising to £15,800 after 6 months

Duration: Temporary leading to Permanent

Start Date: ASAP

Job Purpose:

Reporting into the office manager you will be responsible for liaising with customers looking to place orders, dealing with queries, processing orders,

Key Duties:

  • Taking in inbound customer service calls or orders from pharmacists.
  • Administration
  • Processing supplier invoices
  • Inputting into a bespoke system (training given) - this creates the invoices - then processing the supplier invoices
  • You will be handling the Sales invoices and the Supplier invoices, cross referencing the information against that on Excel spreadsheets
  • High levels of attention to detail
  • Working in the customer services department so they must have excellent communication skills - able to liaise with customers over the telephone
  • Answering incoming calls from customers, dealing with enquiries, processing orders, handling queries
  • Must be comfortable being on the telephone

Key Skills:

  • The skills needed include good customer service skills, excellent data entry skills with high level of accuracy and attention to detail. You will have excellent listening skills and be flexible and organised. You will demonstrate the ability to work under pressure whilst maintaining professionalism at all times

Please only apply for this position if you can evidence, on your CV, the essential elements of the post. Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

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