Client Services Administrator

£20,000 per annum

£20,000 per annum, Nuthall area

Our client is seeking an efficient individual who will be responsible for providing client and administrative support to the central commercial team by accurately maintaining all data within our internal systems.

Key Responsibilities:

  • Enter new client details as soon as information is collated either via sales or incoming enquiries
  • Maintain existing client records
  • Ensure all clients entered are grouped correctly to obtain an accurate database for marketing campaigns
  • Ensure any opt out directives from customers are added to the clients records as soon as possible
  • Act as immediate client interface by dealing with enquiries, troubleshooting and co-ordinating both externally and internally
  • Provide general administrative support to the central commercial team
  • Provide quotation support to all sales teams in all global territories
  • Liaise internally regarding pricing queries
  • Provide telephone support
  • Gather competitor information and feedback to marketing to aid competitive awareness
  • Provide feedback to help improve sales and marketing promotional activity
  • Process and log all orders received by the company through the central finance systems
  • Process credit card payments for all portfolio

The ideal candidate should demonstrate the following qualities:

  • Educated to GCSE / equivalent level (English and Maths are essential)
  • Excellent organisation and planning skills, manages time well
  • Confident communication
  • A strong work ethic
  • Previous experience of using a CRM system
  • Accuracy and an eye for detail
  • Self-motivated and ability to work on own initiative
  • Personable and a team player

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.