IT Support/ Administrator


Location: City Centre

Salary: £21,000 Per Annum

Key Responsibilities:

  • Ensuring the stable operation of the in-house computer network and all connected PCs and peripherals, including planning, developing, installing, configuring, maintaining, supporting, and optimizing all network hardware, software, and communication links
  • Working with off-site engineers and administrators to resolve internally and externally facing network interfaces
  • Supporting infrastructure changes to develop new network interfaces for processing centre customer on-boarding
  • Maintaining inventory lists of all equipment, including computers/laptops, networking hardware, software peripherals, etc
  • Analysing and resolving end user hardware and software computer problems in a timely and accurate fashion, and providing end user training where required
  • Maintaining networked facilities including file servers, shared resources and printers;
  • Management of software licenses used within the business
  • Management of external IT support when required
  • Recommending , scheduling, and performing improvements, upgrades, and repairs
  • Developing, documenting, and training on hardware installation and troubleshooting procedures
  • Managing purchases of IT hardware/software when required

Skills Required:

  • Bachelor degree in Computer Science or equivalent and/or other relevant professional education/experience and/or certifications
  • Windows and OS X administration
  • Knowledge of Cisco networking hardware basic configuration
  • Knowledge of Cisco switching and routing
  • IT infrastructure and cabling standards
  • Experience working in a professional IT support role is preferable but not essential
  • Strong communication skills (both spoken and written are essential)
  • Flexible and be willing to work varying shift patterns and also be on call as and when required

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.