Job Title: Customer Service Advisor
Location: NG2 Business Park, Nottingham
Hours: Full time Monday – Friday, 9am – 5pm
Salary: £8.00 per hour
Duration: 6 weeks
We are currently recruiting for 3 Customer Service Advisors for our client based on the NG2 Business Park to help with a specific project.
- Deal directly with customers either by telephone or electronically
- Answer the telephone in a timely manner
- Take and input orders accurately providing all necessary stock, delivery and product information about the customer’s account
- Respond promptly to customer enquires; this could be via email, on the phone or returning voice mails
- Communicate and coordinate with internal departments
- Go above and beyond the customers’ expectations to resolve any issues in a timely manner
Skills, Attributes & Experience
- Previous experience is NOT essential
- Be able to stay calm and not become impatient with customer
- Personable in written and verbal communication, exhibit confidence and handle fast-paced work environments well
- Excellent listening skills
- Be adaptable and be able to take initiative
- Excellent communication skills, including a clear, confident speaking voice
- Ability to build a rapport with customers
Please only apply for this position if you can evidence, on your CV, the essential elements of the post.
Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.