GP receptionist - part time

£9.70 - £9.70

GP Receptionist (Temporary 3 months placement)

Monday to Friday (between the hours of 8:00am to 18:30pm)

£9.70 per hour (weekly pay)

NG8, Bilbrough

Immediate start

** SystmOne experience is a MUST**

** Enhanced DBS on the update service**

We have an opportunity for an experienced Receptionist to join the practice team on a part-time basis. For this role we are seeking a motivated, enthusiastic and committed individual with a proven record of delivering exceptional customer service in a general practice environment. Accuracy and attention to detail are key to this role.

Receptionist Duties:

  • Answering the telephone, taking messages and passing them on appropriately
  • Manage the reception desk ensuring surgeries run smoothly and efficiently
  • Receive patients and visitors courteously and efficiently
  • Processing all requests for repeat prescriptions in accordance with practice guidelines
  • To provide point of contact for patients and act as a focal point of communication between patients, Doctors and other members of the Primary Health Care Team
  • Be able to cover all reception/administration tasks as necessary
  • Process appointment requests by telephone and in person
  • Taking requests for home visits and ensure they are recorded and processed correctly
  • Liaise with hospitals, primary health care team, social services, etc.
  • Computer data entry updating patient records
  • Open/close the practice as and when necessary, ensuring the reception, office and consulting rooms are prepared in readiness for the morning session
  • Fax, photocopy, scan and shred as required
  • Maintaining confidentiality at all times
  • To have a thorough knowledge of all Practice procedures and policies
  • To work in accordance with written protocols
  • Any other tasks allocated by Service Manager / GPs
  • All staff are required to be flexible and take their share of providing cover, when necessary for colleagues who may be absent due to holidays or illness. This is a mandatory requirement of the role
  • Attending team training events as part of ongoing development and training

Key Skills & Qualifications:

  • General level of education to A-Level standard or equivalent
  • Knowledge of administrative management practices and procedures
  • Time management skills and ability to multi-task
  • Communication skills - Informing Others, Report writing
  • Managing Processes, Developing Standards, Promoting Process Improvement, Inventory Control
  • Equality and Diversity
  • IT skills (Office365, Word, Excel, PowerPoint).
  • Knowledge of SystmOne

If this is a role you are interested in, or know of anyone else who might be interested. Please submit a CV and we will get in touch! Only those with the relevant experience will be contacted.