Customer Service - NO Sales -Hybrid Working

Customer Service - NO Sales!

Full Time, Permanent

Nottingham City Centre Office - must be able to go into the office 1-2 days a WEEK

Shifts between: 8.00am - 8.00pm on a 5 week rota - includes 2 FULL WEEKENDS in 5 weeks

Starting salary £18,500 per annum - rises to £21,500 after 6 months

Can earn up to £225 monthly - £150 - £170 per month average

Responsibilities:

• Taking general customer service enquiries
• Booking out engineers for appointments
• Complaint handling and resolving any issues

Experience/Skills/Attributes:

• Experience in a customer service role
• Communication skills and good phone manner
• IT capable and being comfortable on different software
• Great communication skills - you’re at ease building rapport, listening to customers and demonstrating empathy when needed
• A team player committed to creating an excellent customer experience

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.