Service Coordinator

| SERVICE COORDINATOR |

| LONG EATON |

| £9.13 PER HOUR! |

 

Our client is seeking to appoint a Service Coordinator to work as a part of a dedicated service team!

 

Hours: Full Time, Monday - Friday between the hours of 8am - 5pm - with an hour for lunch.

Duration: 3 months initially however does have the potential to lead to a Permanent role.

Start: 7th January 2019

 

Key Duties:

  • Coordinate a team of field-based Engineers, utilising company technology tools, monitoring engineer efficiencies and provide customer satisfaction.
  • Cover during absence/holidays for Service Coordinator colleagues.
  • Take incoming calls from Customers and Suppliers.
  • Customer liaison/Queries.
  • Engineer contact/Communication/Support.
  • Support S.C.A scheduling/Booking/Cancellations.
  • Instruct and Authorise sub-contractors.
  • Accurate invoicing and timely collation of job sheets to invoices before posting to customers.

 

Skills, Attributes & Experience:

  • Experience working in a service office environment with mobile engineers
  • Ability to work to deadlines whilst maintaining high level of attention to detail.
  • Used to Teamwork in a fast pace environment/ working under pressure
  • Good knowledge of PC literacy, including Word and Excel.
  • Strong interpersonal, planning, organisational, motivational skills and using own initiative.
  • Proactive approach to Problem solving/ Enthusiastic/ Flexible.

 

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.