Sales Administrator

AE4522
£21000 - £21000

Our client, a market leading Manufacturing business in their field, is seeking to appoint a customer-centric individual to join their aftersales department! You will be confident, enjoy customer interaction via range of channels such as telephone and email and be a dependable, organised individual!

  • Location: Long Eaton
  • Salary: £21,000 Per Annum
  • Full time, permanent

Responsibilities:

  • Be our first point of contact into the business  – answering any queries retailers may have by phone or email

  • Processing sales orders
  • Provide batching and order information to overseas factories
  • Manage orders with customers from receipt through to delivery
  • Prepare and collate reports weekly
  • Check shipping trackers and advise retailers of any delays
  • Send out order count information internally and advise of any orders processed and not submitted to the factories
  • Process shipping documentation
  • Prepare order / sales information for management meetings
  • Any other administrative duties the business requires

Experience & Skills:

  • Good Excel skills are ESSENTIAL
  • Excellent attention to detail
  • Proven customer service experience
  • Ability to multi-task and adapt
  • Strong communication skills both written and verbal