Customer Service (French & German)

£15,000 - £16,000 per annum

£15,000 - £16,000 per annum
Langley Mill

Our client is seeking a French & German speaking Customer Service Specialist to join their fast growing team asap!

Key Responsibilities:

  • Entering sales orders onto the system
  • Checking orders have been dispatched and invoiced
  • Communication through e-mails and phones
  • Looking at sales and informing the sales reps of lower sales
  • Updating customers with order information
  • Working with sales person who maybe French, German or English
  • Producing PI’s from System
  • Sending credit letters
  • Dealing with faulty products in the system and also with customers.

The ideal candidate should demonstrate the following qualities:

  • Multilingual - ideally German & French
  • Understanding of good customer service, willingness to go the extra mile
  • Organised and efficient
  • Accuracy and attention to detail is key
  • Excellent communication skills - both written and verbal
  • Good time management and ability to prioritise workload
  • Personable, hardworking and a team player
  • Positive and flexible approach

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.