Customer Service Administrator

| CUSTOMER SERVICE ADMINISTRATOR |

| LENTON, NOTTINGHAM |

| £15,630 PER ANNUM |

| HOURS: MONDAY - THURSDAY 8.30AM - 4.45PM & FRIDAY 8.30AM - 3.00PM |

Our client is seeking an enthusiastic candidate to join them in a customer service and administration position. This is an office based position and you will focus on providing customers with an excellent and friendly service by telephone, online and in person. You will have a good knowledge of Microsoft packages and be confident in entering orders and data efficiently on the systems.

This is an ideal opportunity for an individual with retail or hospitality based experience to make their move into an office environment. You will be provided full training with fantastic opportunities for professional development!

Responsibilities:

  • Providing excellent customer service by telephone, email, live chat and in person
  • Entering customer orders electronically
  • Providing personalised quotes to our business customers
  • Picking, packing, branding and shipping of customer orders
  • Monitoring and posting to company social media feeds

Skills/Experience/Attributes:

  • Proactive and positive can do attitude
  • Strong Written and verbal communication skills
  • Exceptional Customer Service skills
  • Excellent planning and organisational skills
  • Ability to work well both on your own and as part of the team

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.