Are you a student looking for a Summer job

Are you a student looking for a Summer job? Do you you have previous call centre experience? If the answer is yes then this role is for you.

Location: Kirkby-in-Ashfield

Hours: Full Time, Monday - Friday between the hours of 8am - 6pm - 37.5 hours a week

Duration: 2 Months

Salary: £8.70 per hour

Start: ASAP

Whilst we as an agency are based in Nottingham City centre we will conduct telephone interviews and so there will be no need for you to travel to Nottingham to meet us

Key Duties:

  • Take inbound calls from non trade customers
  • Deal with all post sale queries
  • Process telephone orders
  • Process customer returns
  • Support the order input team as required
  • Respond to email and fax queries

Key Skills:

***Must have contact centre experience***

  • Experience with a Customer Services Department
  • Knowledge and experience of dealing with schools and local authorities
  • Able to use initiative
  • Excellent communication skills at all levels
  • Proactive manner
  • Comfortable being on the telephone
  • Excellent data entry skills
  • High level of accuracy and attention to detail
  • Communication skills
  • Flexible and organised
  • Team player

Please only apply for this position if you can evidence, on your CV, the essential elements of the post. Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.