Temporary Service Advisor

HC293
£9.50 - £9.50

SERVICE ADVISOR

GUNTHORPE

£9.50 PER HOUR

TEMPORARY - PERMANENT

MONDAY-FRIDAY, 8:30AM-5:00PM

STARTING ASAP!

MUST DRIVE

 

Our client is seeking an experienced Service Advisor to join their busy and fast paced team.

You will have excellent organisation skills and be able to manage your day and workload effectively.

You will be highly efficient, task-focussed and be able to make calculated decisions!

Responsibilities:

  • Welcoming customers and explaining the services that the dealership offers them
  • Listening and documenting customers’ problems and passing the information to the mechanics
  • Consulting with mechanics about repairs and possible alternatives to expensive work
  • Answering questions about service outcomes
  • Liaising with customers and mechanics to schedule check-ups and service appointments
  • Advising customers about warranty protections and potential cost savings
  • Estimating repair costs and the time it will take for repairs to be completed
  • Resolving possible customer complaints after repair services are offered

Skills/Attributes/Experience:

  • Competent in Microsoft Excel and Outlook
  • Ability to prioritise own workload and act on own initiative.
  • Strong communication and interpersonal skills.
  • Have excellent numeracy and literacy skills and have good attention to detail

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will not receive further communication.