Sales Administrator

| SALES ADMINISTRATOR |

| SANDIACRE, NOTTINGHAM |

| £22,000 - £24,000 PER ANNUM |

Our client is seeking a confident Sales Administrator who will deliver an effortless customer experience, whilst developing and building relationships! You will have exceptional communication skills and a passion for putting the customer at the heart of everything you do. You will be confident in handling a large number of calls daily and ensure all orders and enquiries are dealt with in a timely and professional manner!

Responsibilities:

  • Dealing with all customer enquiries effectively and efficiently
  • Entering all orders onto the system correctly, using the appropriate product codes
  • Pro-actively upselling promotional products to customers whenever possible
  • Resolving customer issues promptly and accurately, to promote customer loyalty
  • Liaising with external suppliers, sourcing products and availability where necessary
  • Facilitating requests for new accounts, catalogues and updating contact details

Skills/Experience/Attributes:

  • Proven experience working in a Customer Service environment is ESSENTIAL
  • Excellent IT skills, including Microsoft packages and bespoke databases
  • Effective verbal and written communication
  • Ability to work accurately with large amounts of data
  • Resilient and able to overcome challenges
  • Ability to develop and build relationships with internal and external customers
  • Experience of working under pressure and in a fast-paced environment

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.