Customer Service Advisor - 2 Positions Available!

Do you have contact centre experience with the ability to successfully manage and resolve queries efficiently, whilst building sustainable relationships and trust with customers through open and interactive communication? If this sounds like you...keep reading!

Due to continued growth, our client is seeking to appoint numerous individuals with great communication skills to join their team.

**Due to the location of this client and indeed ours, we are more than happy to offer a Skype interview**

Location: 0.5 miles from Junction 27, Hucknall 4 miles, Mansfield 7 miles, Kirkby In Ashfield 3 miles, Eastwood 5 miles

Public Transport:

  • Black Cat (From Derby) Every HOUR
  • Threes (from Nottingham) From EVERY 10 Minutes

Salary: £16,000 to £18,000 per annum (dependant on experience)

Responsibilities:

  • Manage inbound calls
  • Deal with all post sale queries
  • Process telephone orders
  • Process customer returns
  • Support the order input team as required
  • Respond to email and fax queries

Skills/Experience/Attributes:

  • Experience with a Customer Services Department/Contact Centre is essential
  • Able to use initiative
  • Excellent communication skills
  • Proactive manner

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.