Sales Administrator (temp to perm)

£21000 - £21000

£10.76 per hour

Full time

Monday - Friday 9-5

Working within the Commercial Team based in Alfreton the job involves:

Job responsibilities:

  • Being the first contact for incoming consumable, parts & cylinder sales enquiries and where necessary see the enquiry through to closure.
  • Generating list price quotes with pricing set by the Head of Consumables or colleagues when appropriate eg. Urgent quotes required when the sales team are on the road.
  • Generating list less quotes up to £1K or an agreed value with the Head of Consumables.
  • Generating quotations for existing customers repeat orders.
  • Regular follow up of quotations sent to customers and routinely calling regular customers to nurture / develop consumables related business through the development of Customer/Prospect relationships.
  • Replying same day to web enquires by sending quotations, information or acknowledgement of the enquiry.
  • Logging / Storing all quotes on the server customer folder.
  • Loading purchase orders and creating sales orders.
  • Sending customer Order Acknowledgments / product literature.
  • Raising proforma’s where necessary.
  • Monitoring minimum / maximum consumables stock levels re: ordering or highlighting shortfalls.
  • Liaising with stores with regards packing notes delivery instructions.
  • Raising PO’s with suppliers for all consumable orders with drop ship address.
  • Monitoring schedule orders, contacting key customers with regards to despatching / deliveries.
  • Updating protean selling prices.
  • Managing any part sales invoicing & Invoice queries that may arise relating to consumable sales.
  • Assisting in the preparation of any customer support documentation required.

Minimum requirements for the position:

  • A strong sales and general sales administrator background with a passion for customer service.
  • IT literate and proficient in Microsoft office suite. CRM software experience desirable.
  • Work must be consistently accurate, timely and complete with emphasis on promoting the employer as the supplier of choice.
  • Very good communication skills are required with the ability to express information in a clear and concise manner.
  • Adequate preparation for meetings as well as skills in listening and understanding other points of view are needed.
  • Strong customer relationship development skills both for short and long term business development and growth.
  • Customer Focus
  • Self-responsibility and accountability
  • Professional excellence