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HR&Payroll Assistant

Location: Nottingham City Centre

Hours: Monday-Friday 9am-5pm

Duration: Temporary ongoing

Start: ASAP

A generalist HR role. A member of a team of 5 HR Transactional Officers undertaking a combined HR & payroll role, dealing with a broad spectrum of HR duties.

You will be part of a relaxed, friendly and inclusive team so it is essential that you also exhibit these characteristics:

Key responsibilities:

  • Interacting with iTrent software
  • Undertaking a full range of HR & Payroll tasks

Person overview & Skills, Attributes & Experience

  • HR experience essential
  • Payroll experience essential
  • Experience of using iTrent software highly desirable
  • Team Player
  • Broad-minded and able to deal with sensitive situations

Service Coordinator

| SERVICE COORDINATOR |

| LONG EATON |

| £9.13 PER HOUR! |

 

Our client is seeking to appoint a Service Coordinator to work as a part of a dedicated service team!

 

Hours: Full Time, Monday - Friday between the hours of 8am - 5pm - with an hour for lunch.

Duration: 3 months initially however does have the potential to lead to a Permanent role.

Start: 7th January 2019

 

Key Duties:

  • Coordinate a team of field-based Engineers, utilising company technology tools, monitoring engineer efficiencies and provide customer satisfaction.
  • Cover during absence/holidays for Service Coordinator colleagues.
  • Take incoming calls from Customers and Suppliers.
  • Customer liaison/Queries.
  • Engineer contact/Communication/Support.
  • Support S.C.A scheduling/Booking/Cancellations.
  • Instruct and Authorise sub-contractors.
  • Accurate invoicing and timely collation of job sheets to invoices before posting to customers.

 

Skills, Attributes & Experience:

  • Experience working in a service office environment with mobile engineers
  • Ability to work to deadlines whilst maintaining high level of attention to detail.
  • Used to Teamwork in a fast pace environment/ working under pressure
  • Good knowledge of PC literacy, including Word and Excel.
  • Strong interpersonal, planning, organisational, motivational skills and using own initiative.
  • Proactive approach to Problem solving/ Enthusiastic/ Flexible.

 

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Receptionist AD HOC

| RECEPTIONIST - AD HOC |

| DERBY |

| £ 8.00 - £8.50 PER HOUR |

 

Numerous clients seeking receptionists for holiday cover - Are you looking for a flexible reception role, doing ad hoc days helping out within a busy working environment? If the answer is YES then this is the role for you!

 

Key Responsibilities:

  • Answering and directing incoming calls
  • Taking messages and directing them to the appropriate person
  • General administrative duties
  • Other ad hoc duties

The ideal candidate will demonstrate the following qualities:

  • Previous reception experience desirable
  • Flexible
  • Articulate, confident communication and a polite telephone manner
  • Personable, outgoing and a strong team player
  • Excellent customer service skills

 

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Customer Service Advisor - 12 Month FTC

Our client, a forward-thinking organisation with an excellent track record for developing employees in a rewarding career path, are seeking candidates with first-class communication and customer service skills. You’ll work with big name retailers, processing their orders, resolving their issues and providing world-class customer care!

Location: East Leake, South Nottingham. Easily accessible from: Loughborough, Clifton, West Bridgford, Ruddington, Edwalton & Leicester!

£18,771 per annum (+ 7.5% annual bonus)

Hours of work: Monday to Friday, 8am - 4pm or 9am - 5pm

Benefits:

  • FREE Yoga
  • Leisure Activities
  • Annual day trip
  • 28 days holiday 
  • Free fruit 
  • Award evenings
  • Discount cards 
  • On site canteen
  • Coaching/1-2-1's

 

Responsibilities:

  • Processing customer orders coming in via telephone, e-mail
  • Dealing with issues that arise - faulty/damaged deliveries, incorrect deliveries, delivery refusal
  • Accurately completing administration tasks or secondary processes to agreed time-scales
  • Internal communication with team members and other departments across the business, to ensure that orders are met and adequate resources are available
  • External communication with customers and suppliers, negotiating and building relationships
  • Pro actively make suggestions and recommendations to improve the service offering to the customer and reduce repeat queries
  • Take on a variety of additional administration / project-based responsibilities as you develop in the role

Skills/Experience/Attributes:

  • A good standard of education
  • Excellent communication skills, both verbal and written
  • Ability to think on your feet
  • Experience of customer service would be highly advantageous
  • Interest in developing a career with a global organisation
  • Confident user of office IT systems
  • Personable and approachable - must be able to engage with customers

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Service Coordinator

BRAND NEW OFFICE, GREAT TEAM ATMOSPHERE AND A WONDERFUL WORKING ENVIRONMENT!!

Location: Lenton, Queens Drive Industrial Estate

Duration: Temporary leading to Permanent

Salary: £7.83 per hour whilst temping, £8.41 per hour when Permanent

Hours: Full time Monday-Friday 40 hours a week + 1 in 3 weekends with time off in the week

Your Key Responsibilities:

  • Responding to inbound calls
  • Providing an excellent customer service
  • Dealing with customer queries
  • Processing orders
  • Responding to email queries

Skills/Experience/Attributes

The ideal candidate should demonstrate the following qualities:

  • Excellent communication and conversational skills
  • Experience of customer service
  • Warm and friendly nature
  • IT Literate
  • Ability to work under pressure

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Service Advisor

Our client is looking for Customer Service advisors; you will be responsible for providing help and advice to customers & store colleagues.

Location: Burton-on-Trent

Hours: Full time 37 hours per week

Salary: £8.00 per hour

Duration: Temporary 

Key responsibilities

  • Dealing with inbound calls
  • Tracking orders
  • Placing customer orders
  • Dealing with product enquires
  • Dealing with refunds and replacements
  • Helping to resolve general queries

Skills, Attributes & Experience

  • Motivated and engaging
  • Commitment to delivering first class customer satisfaction and service
  • Excellent communicator who demonstrates genuine empathy
  • Professional approach
  • A can-do attitude

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Service Coordinator

This role is a great opportunity to be part of a busy working environment and expand your experience in customer service.

Location: South Normanton

Hours: Full Time, Monday - Friday between 9am - 6pm

Duration: Temporary ongoing

Salary: £7.85 per hour

Whilst we as an agency are based in Nottingham City centre we will conduct telephone interviews so there will be no need for you to travel to Nottingham to meet us.

Key Duties:

  • Answering inbound calls
  • Taking customer orders
  • Processing orders
  • Inputting data into a bespoke system (training given)
  • Dealing with enquiries 

Key Skills:

  • Previous customer service experience  
  • High level of accuracy and attention to detail
  • Communication skills
  • Flexible and organised
  • Ability to work under pressure

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Entry Level Purchase Ledger

Our client is looking for a Purchase Ledger with customer service experience and a good telephone manner to join their accounts team. If you enjoy working in a busy hands on environment then this is the role for you!

Location: Sherwood Business Park, Annesley

Hours: Full Time, Monday - Friday between the hours of 8am - 6pm - 37.5 hours a week

Salary: £8.70 per hour

Duration: 3 months initally however does have the potential to lead to a Permanent role

Start: ASAP

Key Duties:

  • Raising credits on in-house system
  • Credit queries and investigation
  • Invoice queries

Skills, Attributes & Experience:

  • General cashier/purchase ledger experience
  • Experience within a Customer Services Department
  • Able to use initiative
  • Excellent communication skills at all levels
  • Comfortable being on the telephone
  • Communication skills
  • Flexible and organised
  • Team player

Please only apply for this position if you can evidence, on your CV, the essential elements of the post. Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Orders Coordinator

BRAND NEW OFFICE, GREAT TEAM ATMOSPHERE AND A WONDERFUL WORKING ENVIRONMENT!!

Location: Lenton, Queens Drive Industrial Estate

Duration: Temporary leading to Permanent

Salary: £7.83 per hour whilst temping, £8.41 per hour when Permanent

Hours: Full time Monday-Friday 40 hours a week  & 1 in 3 weekends with time off in the week.

Your Key Responsibilities:

  • Responding to inbound calls
  • Providing an excellent customer service
  • Dealing with customer queries
  • Processing orders
  • Responding to email queries

Skills/Experience/Attributes

The ideal candidate should demonstrate the following qualities:

  • Excellent communication and conversational skills
  • Experience of customer service
  • Warm and friendly nature
  • IT Literate
  • Ability to work under pressure

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Service - Immediate Start

WHEN WORK IS WONDERFUL!

 

| CUSTOMER SERVICE ADVISOR - IMMEDIATE START |

| ANNESLEY |

| £9 PER HOUR! |

 

Our client is looking for Customer Service advisors with customer service experience and a good telephone manner.

Hours: Full Time, Monday - Friday between the hours of 8am - 6pm - 37.5 hours a week

Duration: 3 months initally however does have the potential to lead to a Permanent role

 

Key Duties:

  • Dealing with inbound calls
  • Process telephone orders
  • Process customer returns
  • Deal with any customer enquiries
  • General Admin

Skills, Attributes & Experience:

  • Experience within a Customer Services Department
  • Knowledge and experience of dealing with schools and local authorities
  • Able to use initiative
  • Excellent communication skills at all levels
  • Comfortable being on the telephone
  • Excellent data entry skills
  • High level of accuracy and attention to detail
  • Communication skills
  • Flexible and organised
  • Team player

    AS WE ARE BASED IN NOTTINGHAM WE WILL DO INTERVIEWS VIA SKYPE/FACETIME

 

Please only apply for this position if you can evidence, on your CV, the essential elements of the post. Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

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