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Customer Service Advisor

Job Title: Customer Service Advisor

Location: NG2 Business Park, Nottingham

Hours: Full time Monday – Friday, 9am – 5pm

Salary: £8.00 per hour

Start: ASAP

Duration: 6 weeks  

 

We are currently recruiting for 3 Customer Service Advisors for our client based on the NG2 Business Park to help with a specific project.

Key Responsibilities

  • Deal directly with customers either by telephone or electronically
  • Answer the telephone in a timely manner
  • Take and input orders accurately providing all necessary stock, delivery and product information about the customer’s account
  • Respond promptly to customer enquires; this could be via email, on the phone or returning voice mails
  • Communicate and coordinate with internal departments
  • Go above and beyond the customers’ expectations to resolve any issues in a timely manner

Skills, Attributes & Experience

  • Previous experience is NOT essential
  • Be able to stay calm and not become impatient with customer
  • Personable in written and verbal communication, exhibit confidence and handle fast-paced work environments well
  • Excellent listening skills
  • Be adaptable and be able to take initiative
  • Excellent communication skills, including a clear, confident speaking voice
  • Ability to build a rapport with customers

 

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.


Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Service Administrator

Job Title: Customer Service Administrator

Location: Colwick, Nottingham

*Due to location of the job, you will have to have your own transport*

Hours: Monday – Friday, 8am – 5pm

Salary: £9.00 per hour

Start: ASAP

Duration: 2-3 months temp

Responsible for:

  • Handling and directing incoming calls
  • Booking of meetings, organising refreshments, booking accommodation
  • Meet and greet visitors to the offices
  • Production of invoices using bespoke system
  • Despatching of invoices
  • Updating of CRM system
  • Taking payments via card payment system
  • Handling incoming and outgoing mail
  • Monitoring and maintaining stationery supplies
  • Photocopying and collating
  • Handling mailshots
  • Scanning and Filing
  • General office tidiness
  • Other duties as required.

Person specification:

  • Microsoft Excel literate
  • You will have exceptional attention to detail skills
  • Good typing skills
  • You will be enjoy working in a fast paced and ever changing environment

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Administrator

Job Title: Administrator

Location: Tollerton, Nottingham  

Hours: 8.30am – 5pm, Monday - Friday

Salary: £8.72 per hour

Start: ASAP  

Duration:  12 weeks temp leading to a permanent contract   

Our client requires a confident and articulate administrator to join their team in Tollerton.

You must have access to your own transport to be able to get to the location.  

Responsible for:

  • Working within the Dispatch and Sales department
  • Booking deliveries
  • Ordering stationary
  • Processing orders
  • Dealing with telephone and email queries
  • Working on SAGE (no experience necessary)
  • General administration


Person specification:

  • Attention to detail is paramount
  • Confident telephone manner
  • Excellent computer skills
  • Eye for detail and accuracy
  • Self-motivation and the ability to work on own initiative
  • Energy, enthusiasm and passion are an absolute necessity!

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Are you Graduate seeking temporary work whilst you await that first step on to your career ladder!

Job Title: Various office based roles 

Location: Various locations around Nottingham and Pride Park

Hours:  Various shifts including weekends 

Hourly Rate: Vary between £7.83 -£9.50 per hour  

For those of you who have graduated, or if your graduation is creeping up, a lot of you may be posing the question of where to go next…. Well look no further we are here to help! We have various office based Temporary opportunities that could keep you busy whilst looking for the next step on your preferred career path.

We recruit within various disciplines including Sales and Marketing, Logistics and Supply Chain, Accountancy and Finance, Human Resources and PA and Secretarial for companies throughout Nottinghamshire.

Person specification:

  • Excellent computer skills (Microsoft Word, Excel etc)
  • Confident communication skills
  • Flexible and adaptable to meet business needs
  • Self-motivation and the ability to work on own initiative
  • Team player but ability to use own initiative

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Administrator

Location: Nottingham

Hours: Monday - Friday 9am - 5pm

Salary - £8.00 - £9.00 per hour

Your Key Responsibilities:

  • Managing and routing office communications, letters and documents
  • Organising diaries
  • Managing electronic and printed files
  • Taking minutes
  • Attending meetings, functions and events
  • Inputting data onto the bespoke system
  • Organising the office administration
  • General ad hoc admin duties

Skills/Experience/Attributes

The ideal candidate should demonstrate the following qualities:

  • Strong organisational skills
  • Excellent interpersonal and communication skills
  • Efficiency, accuracy and attention to detail
  • Self-motivated and willing to take initiative
  • Aptitude to work without direct supervision
  • Excellent IT skills including Excel, Word, Outlook, PowerPoint and Internet

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Administrator

Location: Bilborough

Hours: Full Time - Monday - Friday (Every other Saturday) alternative hours 8am - 4pm and 12pm-8pm

Salary: £8.00 Per Hour

Duration: 4 Months covering sickness

Your Key Responsibilities:

  • Inputting data onto the bespoke system (Training provided)
  • Organising the office administration
  • Dealing with inbound calls
  • Reception cover as required
  • General ad hoc admin duties

Skills/Experience/Attributes

The ideal candidate should demonstrate the following qualities:

  • Strong organisational skills
  • Excellent interpersonal and communication skills
  • Efficiency, accuracy and attention to detail
  • Self-motivated and willing to take initiative
  • Aptitude to work without direct supervision
  • Excellent IT skills including Excel, Word, Outlook, PowerPoint and Internet

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Service Administrator

Location: Eastwood

Salary: £8.00 per hour

Hours: Full time Monday-Friday 9am- 5pm

Duration: 12 Weeks

Start: ASAP

Your Key Responsibilities:

  • Chase up missing information and keep the database up to date
  • Maintain client files, ensuring accuracy and confidentiality is maintained at all times
  • Answering the telephone
  • Maintaining and updating all information on customer accounts
  • General administration

Skills/Experience/Attributes

The ideal candidate should demonstrate the following qualities:

  • Excellent communication and conversational skills
  • Outgoing
  • Previous customer service experience
  • Admin experience
  • Warm and friendly nature

Please only apply for this position if you can evidence, on your CV, the essential elements of the post. Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Receptionist

***Immediate Start***

Location: Derby, Pride Park

Salary: £8.00 per hour

Duration: Temporary

Hours: 8.30am - 5.30pm Monday - Friday

Key Responsibilities:

  • Answering and directing incoming calls
  • Taking messages and directing to the appropriate person
  • Meet and greet visitors
  • Organise and distribute incoming and outgoing post
  • General administrative duties

Skills / Experience / Attributes
The ideal candidate will demonstrate the following qualities:

  • Previous switchboard experience is essential
  • Professional and well-presented
  • Articulate, confident communication and a polite telephone manner
  • Personable, outgoing and a strong team player
  • Flexible and adaptable approach
  • Good with IT
  • Excellent customer service skills

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Reception Administrator

***Immediate Start***

Location: Ilkeston

Salary: £8.21 Per Hour

Hours: Monday - Thursday 8.30am - 5pm and Friday 8.30am - 4pm

Duration: Temporary Ongoing

Key Responsibilities:

  • Contacting customers in order to plan future deliveries
  • Liaising with site Management teams
  • Scheduling customers’ orders to achieve delivery dates
  • Answering general telephone queries
  • General Administration duties
  • Placing stock orders

Skills / Experience / Attributes
The ideal candidate will demonstrate the following qualities:

  • Professional and well-presented
  • Articulate, confident communication and a polite telephone manner
  • Personable, outgoing and a strong team player
  • Flexible and adaptable approach

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Administrator

Location: Mansfield Woodhouse

Hours: Full Time Monday - Friday 9am - 5pm

Salary: £8.20 Per Hour

Duration: Temporary with potential to go Permanent

Your Key Responsibilities:

  • Overseeing the logistics of projects including booking rooms, liaising with scheduler and medical colleagues
  • Preparation of relevant paperwork for clinics
  • Dealing professionally, efficiently and appropriately with incoming communication including emails, mail and phone calls
  • Typing and distribution of dictation reports within a timely manner
  • Arranging post and couriers
  • General office administration duties
  • Undertaking other duties as may reasonably be requested by the management team

Skills/Experience/Attributes

The ideal candidate should demonstrate the following qualities:

  • Proven experience of working on all aspects of administration
  • High level of customer service
  • Excellent interpersonal and communication skills
  • Efficiency, accuracy and attention to detail
  • Self-motivated and willing to take initiative
  • Aptitude to work without direct supervision
  • Strong organisational skills
  • Excellent IT skills including Excel, Word, Outlook, PowerPoint and Internet

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

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