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Part Time Customer Service Advisor

| PART TIME CUSTOMER SERVICE ADVISOR |

| NOTTINGHAM CITY CENTRE |

| £9,802 PER ANNUM + BONUS |

| 4.00pm - 8.00pm - MONDAY - FRIDAY |

Are you seeking your next step within customer service? Are you looking to join a large, highly succesful company who are focused on your growth and progression?I f you have the passion, we have the position!

Responsibilities:

  • Calling EXISTING customers to promote current services - NO cold calling!
  • General enquiry handling with a strong customer focus
  • Delivering a professional sales and service experience
  • Offering appropriate products whilst meeting compliance and quality standard

Skills/Experience/Attributes:

  • Previous experience in a customer service role is ESSENTIAL
  • Communication skills - effective oral and written communication skills
  • Tenacious, driven personality with a strong will and want to learn and progress

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Global Business Development Research Assistant

| GLOBAL BUSINESS DEVELOPMENT RESEARCH ASSISTANT - PART TIME |

| FLEXIBLE HOURS, MONDAY - FRIDAY |

| NEW BASFORD, NOTTINGHAM |

| £22,000 - £25,000 PER ANNUM FTE |

Our client is seeking an experienced Business Development Consultant to work hand in hand with the sales team in obtaining new leads and opportunities. You will be responsible for maintaining all contacts on the CRM system and following up through calls and emails and so a confidence in dealing with people is essential. You will have confidence in working on your own initiative and have a creative flair to put forward ideas.

Responsibilities:

  • Maintain database of contacts with regular contact (phone-calls and emails)
  • Research potential new clients using data from Reuters and visitors to the website
  • Find potential new clients from other forms of data such as newspaper articles, planning registers and journals
  • Make initial contact with potential new clients and maintain contact / follow up any positive responses
  • Carry out industry specific telesales campaigns and update database
  • Assist the sales team following up / chasing decisions of quotes
  • Liaise with the appointed marketing company creating and updating social media content, website and marketing campaigns
  • Liaise with the global partners advising any new leads / contacts
  • Assist the sales team with preparation of any tenders and presentations

Skills/Experience/Attributes:

  • Previous experience in a similar position is ESSENTIAL
  • Proficiency in Word, Excel and Powerpoint
  • Creative flair and confidence to put forward ideas
  • Ability to work on your own initiative
  • Confidence to contact a range of clients from Manager to Director level

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Part Time Customer Service Advisor (Inbound)

"Go the extra mile, it's never crowded there!"

| INBOUND CUSTOMER SERVICE ADVISOR |

| COLWICK |

| £8.74 PER HOUR - 15 HOURS/ WEEK |

Due to continued growth, our client are seeking to appoint several customer focused individuals to help enhance the business reputation, as well as assisting customers with general enquiries. You will be eloquent, a good listener and able to build rapport with customers with ease! If you have customer service experience within any sector, keep reading!

This is an outstanding opportunity to join a market leader, offering clear progression and fantastic development opportunities!

  • 15 hours per week - 4PM - 9PM + 1 Weekend in 4

 

Responsibilities:

  • To support all functions within the Sales department through inbound and outbound calls and emails to customers to coordinate a suitable appointment time that meets both the customer and the advisor
  • Dealing with both general and sales enquiries, via inbound calls and emails, relating to products pricing or service and maximising each sales opportunity
  • Issuing brochures following customer requests
  • Maximising all sales opportunities through taking inbound customer calls who wish to discuss their recent order quotation
  • Promote the services, products and benefits of the business

Skills/Attributes/Experience:

  • Experience within a customer service environment (any sector) is ESSENTIAL
  • Customer service experience in retail or hospitality is suitable
  • Confident telephone manner
  • Strong communication skills
  • Good IT skills, confident with data input
  • Excellent attention to detail

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

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