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CALLING ALL TEMPORARY WORKERS!

| Are you starting University in September? |

| Are you going Travelling in 6 months time? |

| Do you like the variety that temporary work creates? |

| Looking for short term temporary work? |

If the answer is "yes" send your CV to cvtemp@elizabethmichael.co.uk!

We have been supplying quality temporary workers to our clients for over 28 years. Due to unprecedented demand we are looking for staff to work on short / long term assignments across Nottingham & Nottinghamshire in the following sectors

  • Contact Centre / Customer Service
  • Administration
  • Secretarial
  • Reception
  • Data Entry
  • Sales
  • Finance

If you are looking for an immediate start get In touch with Hannah, Simona or Andy to book your registration today on!

Customer Service Advisor

A great working environment with a vibrant team who have a genuine desire to help and support each other.

|CUSTOMER SERVICE ADVISOR|

|COLWICK INDUSTRIAL ESTATE|

|£8.65 PER HOUR!|

|TEMPORARY TO PERMANENT|

Our client, an international business is seeking a colleague to liase with their partner businesses in providing efficient movement of their products.

Hours: Full time, Monday-Friday 8am-5pm

Your Key Responsibilities:

  • Answer Incoming telephone calls
  • Deal with email enquiries
  • Process customer enquires
  • Produce reports
  • Set up new customer contracts on the internal system

Skills/Experience/Attributes:

  • Excellent communication and conversational skills
  • Possitive attitude
  • IT Literate
  • Admin experience
  • Warm and friendly nature

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Service Coordinator

A CONTACT CENTRE WITH A PULSE!

| CUSTOMER SERVICE ADVISOR |

| SOUTH NORMANTON |

| £8.21 PER HOUR |

| IMMEDIATE STARTS! |
 

Location:

  • From Huthwaite - 2.2 miles
  • From Alfreton - 4.3 miles
  • From Mansfield - 7 miles
  • From Hucknall - 10.5 miles
  • Heanor - 12 miles
  • From Chesterfield - 13.4 miles

Hours: Full Time, Monday - Friday: 9.00am - 5.00pm, 9.30am-5.30pm, 10.00am-6.00pm

Duration: Temporary ongoing- potential to go onto a Permanent contract

Whilst we as an agency are based in Nottingham City centre we will conduct telephone interviews so there will be no need for you to travel to Nottingham to meet us.

Key Duties:

  • Recieving inbound calls
  • Processing Customer Orders
  • Related administrative duties

Key Skills:

  • Communication skills
  • Listeing skills
  • High level of accuracy and attention to detail.

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Service Advisor x10 Positions Available

| CUSTOMER SERVICE ADVISOR |

| QUEENS DRIVE INDUSTRIAL ESTATE|

| £7.83 PER HOUR | 

 

Hours: Full time Monday-Friday & 1 in 3 weekends with time off in the week.

Duration:Temporary leading to Permanent

Your Key Responsibilities:

  • Responding to inbound call
  • Providing an excellent customer service
  • Dealing with customer queries and complaints
  • Processing orders
  • Responding to email queries

Skills/Experience/Attributes:

  • Excellent communication and conversational skills
  • Experience of customer service
  • Warm and friendly nature
  • IT Literate
  • Ability to work under pressure

 

Please only apply for this position if you can evidence, on your CV, the essential elements of the post. Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Service Advisor - 5 Positions Available

| CUSTOMER SERVICE ADVISOR |

| SHERWOOD BUSINESS PARK, ANNESLEY |

| £9.00 PER HOUR |

 

Our client is looking for 6 Customer Service advisors with customer service experience and a good telephone manner.

 

Hours: Full Time, Monday - Friday between the hours of 8am - 6pm - 37.5 hours a week

Duration: Temporary Ongoing (POTENTIAL TO GO ONTO PERMANENT CONTRACT)

Start: Monday 7th January OR Monday 14th January

 

Key Duties:

  • Dealing with inbound calls
  • Process telephone orders
  • Process customer returns
  • Deal with any customer enquiries
  • General Admin

Skills, Attributes & Experience:

  • Experience within a Customer Services Department
  • Knowledge and experience of dealing with schools and local authorities
  • Able to use initiative
  • Excellent communication skills at all levels
  • Comfortable being on the telephone
  • Excellent data entry skills
  • High level of accuracy and attention to detail
  • Communication skills
  • Flexible and organised
  • Team player

 

Please only apply for this position if you can evidence, on your CV, the essential elements of the post. 
Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Service Advisor - 8 Positions Available

| CUSTOMER SERVICE ADVISOR - IMMEDIATE START |

| KIRKBY-IN-ASHFIELD |

| £7.85 + HOLIDAY PAY! |

 

A WORKING ENVIRONMENT WITH A PERSONALITY

 

Hours: Full Time, Monday - Friday between 9am - 6pm

Duration: Temporary ongoing- potential to go onto a Permanent contract

 

Whilst we as an agency are based in Nottingham City centre we will conduct telephone interviews so there will be no need for you to travel to Nottingham to meet us.

 

Key Duties:

  • Taking inbound calls
  • Dealing with customer enquiries
  • Inputting data into a bespoke system (training given)

Key Skills:

  • Communication skills
  • Flexible and organised
  • High level of accuracy and attention to detail
  • Positive work environment

Location:

  • From Huthwaite - 2.2 miles
  • From Alfreton - 4.3 miles
  • From Mansfield - 7 miles
  • From Hucknall - 10.5 miles
  • From Chesterfield - 13.4 miles

 

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Calling All Soon To Be Graduates In French!

Are you a soon to be Graduate in French? If so .... keep reading!

Our client is seeking to appoint a French Languages Graduate looking to kickstart their career in their Customer Service team!

You will ideally have spent a period of time in a French business, immersing yourself in a busy, customer-focused environment and will be fluent in business-French.

Our client is happy with either a May/ June start date, and is keen to appoint an efficient and confident individual to provide an outstanding level of Customer Service to their French clients and sales personnel!

Salary: £18,000 - £20,000 per annum

Location: Lenton - Easily accessible via public transport!

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Feeling Rejected By Retail?

FEELING REJECTED BY RETAIL?

| INBOUND CUSTOMER SERVICE ADVISOR |

| COLWICK |

| £17,121 PER ANNUM |

Due to continuing success, our client are seeking to appoint numerous driven, customer focused individuals to help enhance the business reputation, drive sales and assist customers. You will be eloquent, a good listener and able to build rapport with customers! This is an outstanding opportunity to join a market leader, offering clear progression and fantastic development opportunities!

Hours: Full & Part Time Hours Available!

Full Time:

  • 37.5 Hours a week between 8am - 9pm, Mon-Fri and 9am - 5pm Sat & Sun
  • Shifts will be either 8am - 4pm OR 9am-5pm rotating
  • 1 Weekend in every 4
  • 1 week in every 4 will be late shifts 1pm - 9pm

Part Time:

15 hours per week - 4PM - 9PM + 1 Weekend

Responsibilities:

  • To support all functions within the Sales department through inbound and outbound calls and emails to customers to coordinate a suitable appointment time that meets both the customer and the advisor
  • Dealing with both general and sales enquiries, via inbound calls and emails, relating to products pricing or service and maximising each sales opportunity
  • Issuing brochures following customer requests
  • Ensuring that all cancelled sales appointment requests are followed up with a rebooked appointment
  • Maximising all sales opportunities through taking inbound customer calls who wish to discuss their recent order quotation
  • Adopting sales techniques to convert quotes into orders
  • Promote the services, products and benefits of the business to promote orders

Skills/Attributes/Experience:

  • Experience within a customer service environment (any sector) is ESSENTIAL
  • Customer service experience in retail or hospitality is suitable
  • Confident telephone manner
  • Strong communication skills
  • Good IT skills, confident with data input
  • Excellent attention to detail

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Service Advisor - Nottingham Audi!

When perfection is everyday normal...

| OUTBOUND CUSTOMER SERVICE REPRESENTATIVE |

| LENTON LANE INDUSTRIAL ESTATE |

| £16,100 PER ANNUM, REALISTIC OTE £1400 - £1500 PER MONTH |

Salary increase following successful probation period!

Do you want to be part of a company that believes in giving back to its employees by providing great bonuses and incentives?!

Our client Nottingham Audi - part of the prestigious Sytner Group, are seeking outstanding customer service candidates to join their team!

Are you outgoing, motivated to achieve and looking for your next exciting career move? If the answer is YES then apply today!

Hours: Week 1: 8am to 4pm (Mon to Fri) & 9:30am to 1pm (Saturday) - Week 2: 9:30am to 7pm (Mon to Thurs) - Week 3: 9:30am to 6pm (Mon to Fri) - Week 4: 8am to 4:30pm (Mon to Fri) with every other Saturday.

Bonuses and Incentives :

  • Attendance Bonus - Year End, Zero absence in 12 months - £250
  • Retention Bonus - After 2 years’ service - £750
  • Minimum bonus per year £4000
  • Car scheme (Yes that’s right you could be driving an Audi)
  • Get your birthday off!

Key Responsibilities:

  • Provide inbound/outbound customer service
  • Provide accurate product/ service information
  • Maintain and update all relevant information on individual accounts
  • Contact all customers in a timely manner
  • Working as a team and as an individual, working towards the monthly bonus targets
  • Take responsibility for your daily work load and complete in a timely manner, maximising the productivity of the department

Skills/Experience/Attributes:

  • Excellent communication and conversational skills
  • Experience of customer service - be that in an office environment, retail or hospitality
  • Warm and friendly nature
  • Strong customer service skills
  • Comfortable with learning new systems

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

French Speaking Customer Service

Salut comment allez-vous? Comment puis-je vous aider aujourd'hui?

 

| FRENCH SPEAKING CUSTOMER SERVICE |

| LENTON |

| £20,000 PER ANNUM |

Our client, a luxury market leader, are seeking to appoint an efficient and confident individual to provide an outstanding level of Customer Service to their French clients and sales personnel!

You will have the freedom to make suggestions and provide insight into new strategies, and ensure viable solutions are found when problems arise.You will deliver an excellent standard of service that takes the Customer on a journey - one they will want to keep embarking on again and again!

*MUST BE FLUENT IN WRITTEN & SPOKEN FRENCH - NATIVE OR BUSINESS*

Key Responsibilities:

  • Manage incoming phone calls from clients and sales personnel in a professional manner
  • Direct the concise input of orders in Sage to despatch and invoice point
  • Manage key accounts both in the French Independent and French Chain markets
  • Issue professional and concise response to general queries via e-mail
  • Manage complaints, credits and returns issued by the French customers or on instruction from the Nottingham Management Team
  • Create and manipulate back order and sales reports in excel format
  • Liaise effectively with all levels of management both in UK and Europe
  • Elevate potential non-standard/large complex issues to the French Team Leader
  • Maintain detailed knowledge of current company products to ensure a confident image is received by the client
  • Develop relationships with strategic customers and accounts

Skills/ Attributes/ Experience:

  • Must be fluent in business/mother tongue French - WRITTEN AND SPOKEN
  • 3 years customer service experience in a direct customer facing environment is DESIRABLE
  • IT Skills - MS Office, databases, Excel
  • Excellent telephone manner & communication skills
  • Enthusiastic and flexible
  • Self-motivated and organised

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

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