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Customer Service Advisor

Our client is looking for Customer Service advisors; you will be responsible for providing help and advice to customers & store colleagues.

Location: Burton-on-Trent

Hours: Full time 37 hours per week

Salary: £8.00 per hour

Duration: Temporary 

Key responsibilities

  • Dealing with inbound calls
  • Tracking orders
  • Placing customer orders
  • Dealing with product enquires
  • Dealing with refunds and replacements
  • Helping to resolve general queries

Skills, Attributes & Experience

  • Motivated and engaging
  • Commitment to delivering first class customer satisfaction and service
  • Excellent communicator who demonstrates genuine empathy
  • Professional approach
  • A can-do attitude

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Service Coordinator

This role is a great opportunity to be part of a busy working environment and expand your experience in customer service.

Location: South Normanton

Hours: Full Time, Monday - Friday between 9am - 6pm

Duration: Temporary ongoing

Salary: £7.85 per hour

Whilst we as an agency are based in Nottingham City centre we will conduct telephone interviews so there will be no need for you to travel to Nottingham to meet us.

Key Duties:

  • Answering inbound calls
  • Taking customer orders
  • Processing orders
  • Inputting data into a bespoke system (training given)
  • Dealing with enquiries 

Key Skills:

  • Previous customer service experience  
  • High level of accuracy and attention to detail
  • Communication skills
  • Flexible and organised
  • Ability to work under pressure

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Part Time Customer Service Coordinator

| CUSTOMER SERVICE - IMMEDIATE START! |

| LENTON: QUEENS DRIVE INDUSTRIAL ESTATE |

| £7.83 TEMP, £8.41 PERM |

 

EXCITING CUSTOMER SERVISE ADVISOR ROLE BASED IN LENTON, FANTASTIC BRAND NEW OFFICES AND FUN, ENGAGING WORKING ENVIRONEMENT.

 

Hours: Full time and Part Time roles available

Duration: Temporary leading to Permanent

 

Your Key Responsibilities:

  • Dealing with a range of customers on a daily basis
  • Understanding customer’s requirements and providing advice
  • Responding to all inbound calls- no cold calling
  • Providing the highest level of customer service
  • Responding to email queries

The ideal candidate should demonstrate the following qualities:

  • Excellent communication and conversational skills
  • Ability to build relationships with customers as well as colleagues
  • Warm and friendly nature
  • IT Literate
  • Ability to work under pressure


    Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Customer Orders Coordinator

BRAND NEW OFFICE, GREAT TEAM ATMOSPHERE AND A WONDERFUL WORKING ENVIRONMENT!!

Location: Lenton, Queens Drive Industrial Estate

Duration: Temporary leading to Permanent

Salary: £7.83 per hour whilst temping, £8.41 per hour when Permanent

Hours: Full time Monday-Friday 40 hours a week  & 1 in 3 weekends with time off in the week.

Your Key Responsibilities:

  • Responding to inbound calls
  • Providing an excellent customer service
  • Dealing with customer queries
  • Processing orders
  • Responding to email queries

Skills/Experience/Attributes

The ideal candidate should demonstrate the following qualities:

  • Excellent communication and conversational skills
  • Experience of customer service
  • Warm and friendly nature
  • IT Literate
  • Ability to work under pressure

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Service Advisor x10 Positions Available

*** IMMEDIATE START ***

BRAND NEW OFFICE, WONDERFUL WORKING ENVIRONMENT!! WE LOVE THIS CLIENT AND WE ARE SURE YOU WILL TOO! Our client is looking for x10 friendly and enthusiastic Customer Service Advisors to join their busy and energetic team.

Location: Lenton, Queens Drive Industrial Estate

Salary: £7.83 per hour whilst temping, £17,500 when Permanent

Hours: Full time Monday-Friday & 1 in 3 weekends with time off in the week.

Duration:Temporary leading to Permanent

Your Key Responsibilities:

  • Responding to inbound call
  • Providing an excellent customer service
  • Dealing with customer queries and complaints
  • Processing orders
  • Responding to email queries

Skills/Experience/Attributes

The ideal candidate should demonstrate the following qualities:

  • Excellent communication and conversational skills
  • Experience of customer service
  • Warm and friendly nature
  • IT Literate
  • Ability to work under pressure

Please only apply for this position if you can evidence, on your CV, the essential elements of the post. Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Part Time Customer Service Advisor

*** IMMEDIATE START ***

BRAND NEW OFFICE, WONDERFUL WORKING ENVIRONMENT!! WE LOVE THIS CLIENT AND WE ARE SURE YOU WILL TOO! Our client is looking for friendly and enthusiastic Customer Service Advisors to join their busy and energetic team.

Location: Lenton, Queens Drive Industrial Estate

Salary: £7.83 per hour

Hours: Part time Monday-Friday 4pm - 8pm

Duration:Temporary leading to Permanent

Your Key Responsibilities:

  • Responding to inbound call
  • Providing an excellent customer service
  • Dealing with customer queries and complaints
  • Processing orders
  • Responding to email queries

Skills/Experience/Attributes

The ideal candidate should demonstrate the following qualities:

  • Excellent communication and conversational skills
  • Experience of customer service
  • Warm and friendly nature
  • IT Literate
  • Ability to work under pressure

Please only apply for this position if you can evidence, on your CV, the essential elements of the post. Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Service Advisor - 5 Positions Available

| CUSTOMER SERVICE ADVISOR |

| SHERWOOD BUSINESS PARK, ANNESLEY |

| £9.00 PER HOUR |

 

Our client is looking for 6 Customer Service advisors with customer service experience and a good telephone manner.

 

Hours: Full Time, Monday - Friday between the hours of 8am - 6pm - 37.5 hours a week

Duration: Temporary Ongoing (POTENTIAL TO GO ONTO PERMANENT CONTRACT)

Start: Monday 7th January OR Monday 14th January

 

Key Duties:

  • Dealing with inbound calls
  • Process telephone orders
  • Process customer returns
  • Deal with any customer enquiries
  • General Admin

Skills, Attributes & Experience:

  • Experience within a Customer Services Department
  • Knowledge and experience of dealing with schools and local authorities
  • Able to use initiative
  • Excellent communication skills at all levels
  • Comfortable being on the telephone
  • Excellent data entry skills
  • High level of accuracy and attention to detail
  • Communication skills
  • Flexible and organised
  • Team player

 

Please only apply for this position if you can evidence, on your CV, the essential elements of the post. 
Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Service Advisor - Various Locations

Various Locations: Lenton, Annesley, South Normanton, Nottingham City Centre and Burton-on-Trent

Salary: £7.83 - £8.00 per hour

Hours: Full time Monday-Friday

Duration:Temporary 

Your Key Responsibilities:

  • Provide outbound and inbound telephone customer service to their extensive customer base
  • Providing accurate product information to customers
  • Maintaining and updating all information on customer accounts
  • Ad hoc duties as required

Skills/Experience/Attributes

The ideal candidate should demonstrate the following qualities:

  • Experience of customer service - be that in an office environment, retail or hospitality
  • Excellent communication and conversational skills
  • Computer Literate
  • Warm and friendly nature

Please only apply for this position if you can evidence, on your CV, the essential elements of the post. Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Nottingham Audi - Outbound Customer Service Advisor - 7 Permanent Positions - NO Cold Calling!

Do you want to be part of a company that believes in giving back to its employees by providing great bonuses and incentives?

Well our client Nottingham Audi - part of the prestigious Sytner Group, are looking for outstanding customer service candidates to join their team. Are you outgoing and motivated to achieve and looking for your next exciting career move? If the answer is YES then apply today!

** 8 PERMANENT POSITIONS AVAILABLE **

Location: Lenton, Nottingham

Hours: Monday - Friday between the hours of 8am-6pm; 1 in 3 weekends hours between 9am-6pm

Salary: £15,600 (+ commission - OTE £18,000) Increasing to £16,100 after 6 months and £17,100 after 12 months.

Bonuses and Incentives:

  • Attendance Bonus - Year End, Zero absence in 12 months - £250
  • Retention Bonus , After 2 years’ service - £750
  • Minimum bonus per year £4000
  • Car scheme (Yes that’s right you could be driving an Audi)
  • Get your birthday off
  • Plus more

Key Responsibilities:

  • Provide outbound telephone customer service
  • Provide accurate product information
  • Maintain and update all relevant information on individual accounts
  • Contact all customers in a timely manner
  • Working as a team and as an individual, working towards the monthly bonus targets.
  • Take responsibility for your daily work load and complete in a timely manner, maximising the productivity of the department
  • Any other ad-hoc duties as requested

Skills/Experience/Attributes:

  • Excellent communication and conversational skills
  • Experience of customer service - be that in an office environment, retail or hospitality
  • Warm and friendly nature
  • Strong customer service skills
  • Comfortable with learning new systems

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Service Advisor - 8 Positions Available

| CUSTOMER SERVICE ADVISOR - IMMEDIATE START |

| KIRKBY-IN-ASHFIELD |

| £7.85 + HOLIDAY PAY! |

 

A WORKING ENVIRONMENT WITH A PERSONALITY

 

Hours: Full Time, Monday - Friday between 9am - 6pm

Duration: Temporary ongoing- potential to go onto a Permanent contract

 

Whilst we as an agency are based in Nottingham City centre we will conduct telephone interviews so there will be no need for you to travel to Nottingham to meet us.

 

Key Duties:

  • Taking inbound calls
  • Dealing with customer enquiries
  • Inputting data into a bespoke system (training given)

Key Skills:

  • Communication skills
  • Flexible and organised
  • High level of accuracy and attention to detail
  • Positive work environment

Location:

  • From Huthwaite - 2.2 miles
  • From Alfreton - 4.3 miles
  • From Mansfield - 7 miles
  • From Hucknall - 10.5 miles
  • From Chesterfield - 13.4 miles

 

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

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