| GRADUATE ADMINISTRATOR |

| VARIOUS LOCATIONS IN NOTTINGHAM |

| £7.83 PER HOUR |

 Are you Graduate seeking temporary work whilst you await that first step on to your career ladder!

Hours: Various shifts including weekends

Hourly Rate: £7.83+ per hour

For those of you who have graduated, or if your graduation is creeping up, a lot of you may be posing the question of where to go next…. Well look no further we are here to help! We have various office based Temporary opportunities that could keep you busy whilst looking for the next step on your preferred career path.

Person specification:

• Excellent computer skills (Microsoft Word, Excel etc)
• Confident communication skills
• Flexible and adaptable to meet business needs
• Self-motivation and the ability to work on own initiative
• Team player but ability to use own initiative

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

| INBOUND CUSTOMER SERVICE REPRESENTATIVE |

| LENTON |

| £15,600 PER ANNUM, £18,000 OTE |

Do you want to be part of a company that believes in giving back to its employees by providing great bonuses and incentives?!

Well our client Nottingham Audi - part of the prestigious Sytner Group are looking for outstanding customer service candidates to join their inbound team. Are you outgoing, motivated to achieve and looking for your next exciting career move? If the answer is YES then apply today!

Salary: £15,600 (+ commission OTE £18,000)  Increasing to £16,100 after 6 months and £17,100 after 12 months.

Hours: Shift rotation between 8.00am - 6.00pm with 1 Saturday in 4 - 8.00am - 1.00pm

Bonuses and Incentives :

• Attendance Bonus - Year End Zero absence in 12 months -£250
• Retention Bonus After 2 years’ service - £750
• Minimum bonus per year £4000
• Car scheme (Yes that’s right you could be driving an Audi)
• Get your birthday off
• Plus more

Key Responsibilities:

• Provide inbound telephone customer service
• Provide accurate product information
• Maintain and update all relevant information on individual accounts
• Working as a team and as an individual, working towards the monthly bonus targets
• Take responsibility for your daily work load and complete in a timely manner, maximising the productivity of the department

Skills/Experience/Attributes:

• Excellent communication and conversational skills
• Experience of customer service - be that in an office environment, retail or hospitality
• Warm and friendly nature
• Strong customer service skills
• Comfortable with learning new systems

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

| CUSTOMER SERVICE ADVISOR |

| EAST LEAKE |

| £18,771 PER ANNUM + 7.5% ANNUAL BONUS |

Our client, a forward-thinking organisation with an excellent track record for developing employees in a rewarding career path, are seeking candidates with first-class communication and customer service skills. You’ll work with big name retailers, processing their orders, resolving their issues and providing world-class customer care!

Location: East Leake, South Nottingham. Easily accessible from: Loughborough, Clifton, West Bridgford, Ruddington, Edwalton & Leicester!

Hours of work: Monday to Friday, 8am - 4pm OR 9am - 5pm

Benefits:

• FREE Yoga
• Leisure Activities
• Annual day trip
• 28 days holiday
• Free fruit
• Award evenings
• Discount cards
• On site canteen
• Coaching/1-2-1's

Responsibilities:

• Processing customer orders coming in via telephone, e-mail
• Dealing with issues that arise - faulty/damaged deliveries, incorrect deliveries, delivery refusal
• Accurately completing administration tasks or secondary processes to agreed time-scales
• Internal communication with team members and other departments across the business, to ensure that orders are met and adequate resources are available
• External communication with customers and suppliers, negotiating and building relationships
• Pro actively make suggestions and recommendations to improve the service offering to the customer and reduce repeat queries
• Take on a variety of additional administration / project-based responsibilities as you develop in the role

Skills/Experience/Attributes:

• A good standard of education
• Excellent communication skills, both verbal and written
• Ability to think on your feet
• Experience of customer service would be highly advantageous
• Interest in developing a career with a global organisation
• Confident user of office IT systems
• Personable and approachable - must be able to engage with customers

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

| PT INBOUND CUSTOMER SERVICE ADVISOR |

| COLWICK |

| £8.78 PER HOUR |

Due to continuing success, our client is seeking to appoint 10 driven, customer focused individuals to help enhance the business reputation, drive sales and assist customers. You will be eloquent, a good listener and able to build rapport with customers! This is an outstanding opportunity to join a market leader, offering clear progression and fantastic development opportunities!

Hours: 15 hours per week - 4pm - 9pm Monday- Friday & 1 Weekend in every 4 (9.00am - 5.00pm)

Responsibilities:

• To support all functions within the Sales Centre through inbound and outbound calls and emails to customers to coordinate a suitable appointment time that meets both the customer and the advisor
• Dealing with both general and sales enquiries, via inbound calls and emails, relating to products pricing or service and maximising each sales opportunity
• Issuing brochures following customer requests
• Ensuring that all cancelled sales appointment requests are followed up with a rebooked appointment
• Maximising all sales opportunities through taking inbound customer calls who wish to discuss theirrecent order quotation
• Adopting sales techniques to convert quotes into orders
• Promote the services, products and benefits of the business to promote orders

Skills/Attributes/Experience:

• Experience within a customer service environment (any sector) is ESSENTIAL
• Customer service experience in retail or hospitality is suitable
• Confident telephone manner
• Strong communication skills
• Good IT skills, confident with data input
• Excellent attention to detail

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

| INBOUND CUSTOMER SERVICE ADVISOR |

| COLWICK |

| £17,121 PER ANNUM |

Due to continuing success, our client is seeking to appoint 10 driven, customer focused individuals to help enhance the business reputation, drive sales and assist customers. You will be eloquent, a good listener and able to build rapport with customers! This is an outstanding opportunity to join a market leader, offering clear progression and fantastic development opportunities!

Hours: Full & Part Time Hours

• 37.5 Hours a week between 8am - 9pm, Mon-Fri and 9am - 5pm Sat & Sun
• Shifts will be either 8am - 4pm OR 9am-5pm rotating
• 1 Weekend in every 4
• 1 week in every 4 will be late shifts 1pm - 9pm

Responsibilities:

• To support all functions within the Sales Centre through inbound and outbound calls and emails to customers to coordinate a suitable appointment time that meets both the customer and the advisor
• Dealing with both general and sales enquiries, via inbound calls and emails, relating to products pricing or service and maximising each sales opportunity
• Issuing brochures following customer requests
• Ensuring that all cancelled sales appointment requests are followed up with a rebooked appointment
• Maximising all sales opportunities through taking inbound customer calls who wish to discuss theirrecent order quotation
• Adopting sales techniques to convert quotes into orders
• Promote the services, products and benefits of the business to promote orders

Skills/Attributes/Experience:

• Experience within a customer service environment (any sector) is ESSENTIAL
• Customer service experience in retail or hospitality is suitable
• Confident telephone manner
• Strong communication skills
• Good IT skills, confident with data input
• Excellent attention to detail

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

| OUTBOUND CUSTOMER SERVICE REPRESENTATIVE |

| LENTON |

| £15,600 PER ANNUM, £18,000 OTE |
 

Do you want to be part of a company that believes in giving back to its employees by providing great bonuses and incentives?

Well our client Nottingham Audi - part of the prestigious Sytner Group, are looking for outstanding customer service candidates to join their team. Are you outgoing and motivated to achieve and looking for your next exciting career move? If the answer is YES then apply today!

** NUMEROUS POSITIONS AVAILABLE **

Hours: Week 1 - 9.30 / 7.00 Monday to Thursday & Week 2 - 9.30 / 6.00 Monday to Friday & 9.30 / 1.00 Saturday

Salary: £15,600 (+ commission - OTE £18,000) Increasing to £16,100 after 6 months and £17,100 after 12 months.

Bonuses and Incentives:

• Attendance Bonus - Year End, Zero absence in 12 months - £250
• Retention Bonus , After 2 years’ service - £750
• Minimum bonus per year £4000
• Car scheme (Yes that’s right you could be driving an Audi)
• Get your birthday off
• Plus more

Key Responsibilities:

• Provide outbound telephone customer service
• Provide accurate product information
• Maintain and update all relevant information on individual accounts
• Contact all customers in a timely manner
• Working as a team and as an individual, working towards the monthly bonus targets.
• Take responsibility for your daily work load and complete in a timely manner, maximising the productivity of the department
• Any other ad-hoc duties as requested

Skills/Experience/Attributes:

• Excellent communication and conversational skills
• Experience of customer service - be that in an office environment, retail or hospitality
• Warm and friendly nature
• Strong customer service skills
• Comfortable with learning new systems

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Our client is seeking to appoint a Customer Service Assistant to deliver a helpful and consistent service to customers through various channels; face to face, telephone, mail, email and social media.

This role promises variation, it will undoubtedly push limits in order both support and develop professional and personal growth! You will hone in daily on your customer service skills, thinking on your feet in a highly reactive environment!

Location: Nottingham City Centre

Salary: £18,000 per annum, dependant on experience

Hours: 40 Hours Per Week
Mon - Fri - Shifts between 6am -10pm & Sat - Sun - 9am - 5pm (On a rotation)

Responsibilities:

• Provide passenger information relating to all aspects of the services
• Provide and update real time information (especially during service disruptions) through website, social media, phone, email and text alert, in coordination with other departments
• Process online sales and penalty fare payments
• Answer passenger complaints and enquiries effectively and to a high standard, also dealing with lost item enquiries
• Report on customer service activities and key performance indicators
• Contribute to marketing and promotion activities
• Maintain and update the customer database
• General administration work and support to the Customer Services Manager
• Liaise with other departments, including Operations and Revenue Protection, to ensure a full integration and coordination of activities

Skills/Attributes/Experience:

• Minimum of one years’ experience in a similar Customer Service role is essential
• Excellent interpersonal and communication skills as well as attention to detail
• Computer skills including Word, Excel, Powerpoint and use of the internet and social media websites
• A good team player
• Able to effective multi-task
• Well organised and able to manage multiple tasks effectively

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Are you ambitious with a solid background in customer service, looking to diversify into the property sector? A new opportunity has arisen within a well established property company for an organised, driven individual to join the Pre-Market Team!

**Property Experience is NOT essential for this role providing you have a willingness to learn!**

Location: Eastwood

Salary: £16,000 per annum (OTE £18,000 - £19,000 Per Annum)

Benefits:

• Childcare Vouchers!
• Car Benefit Scheme!
• Choice Discounts, including shopping cards, money off deals and restaurant discount cards
• Buy as you Earn Scheme
• Life Assurance
• Sharesave
• Dental Insurance
• Health Cash Plans
• Buy up to 5 additional Holidays per year
• 20% Discount on new EE Contracts!
• Estate Agency staff discount!

Key Responsibilities:

• Ensure all valuations requests from Clients are dealt with within SLA’s
• Ensure effective communication with both internal and external clients
• Make appointments with vendors and nominated Estate Agents.
• Chase Agents for return of paperwork to enable efficient production of packs by the PropertyValuation Co-ordinators
• Ensure an effective audit trail on Compass with relevant notes
• Chase the return of reports and keep Clients updated
• Record any expenditure and liaise with Accounts to ensure any necessary invoices are raised
• Liaise with both internal and external colleagues with effective communication to ensure business relationships are maintained and sustained

Skills/Experience/Attributes:

• Excellent customer service skills
• Good communication skills both verbally and in writing
• Ability to prioritise workload

Desirable:

• Experience within the property/new build industry

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Our client, a forward-thinking organisation with an excellent track record for developing employees in a rewarding career path, are seeking candidates with first-class communication and customer service skills. You’ll work with big name retailers, processing their orders, resolving their issues and providing world-class customer care!

Location: East Leake, South Nottingham. Easily accessible from: Loughborough, Clifton, West Bridgford, Ruddington, Edwalton & Leicester!

£18,771 per annum (+ 7.5% annual bonus)

Hours of work: Monday to Friday, 8am - 4pm or 9am - 5pm

Benefits:

• FREE Yoga
• Leisure Activities
• Annual day trip
• 28 days holiday 
• Free fruit 
• Award evenings
• Discount cards 
• On site canteen
• Coaching/1-2-1's

Responsibilities:

• Processing customer orders coming in via telephone, e-mail
• Dealing with issues that arise - faulty/damaged deliveries, incorrect deliveries, delivery refusal
• Accurately completing administration tasks or secondary processes to agreed time-scales
• Internal communication with team members and other departments across the business, to ensure that orders are met and adequate resources are available
• External communication with customers and suppliers, negotiating and building relationships
• Pro actively make suggestions and recommendations to improve the service offering to the customer and reduce repeat queries
• Take on a variety of additional administration / project-based responsibilities as you develop in the role

Skills/Experience/Attributes:

• A good standard of education
• Excellent communication skills, both verbal and written
• Ability to think on your feet
• Experience of customer service would be highly advantageous
• Interest in developing a career with a global organisation
• Confident user of office IT systems
• Personable and approachable - must be able to engage with customers

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

| CUSTOMER SERVICE ADVISOR |

| EAST LEAKE |

| £18,771 PER ANNUM + 7.5% ANNUAL BONUS |

Our client, a forward-thinking organisation with an excellent track record for developing employees in a rewarding career path, are seeking candidates with first-class communication and customer service skills. You’ll work with big name retailers, processing their orders, resolving their issues and providing world-class customer care!

Location: East Leake, South Nottingham. Easily accessible from: Loughborough, Clifton, West Bridgford, Ruddington, Edwalton & Leicester!

Hours of work: Monday to Friday, 8am - 4pm or 9am - 5pm

Benefits:

• FREE Yoga
• Leisure Activities
• Annual day trip
• 28 days holiday 
• Free fruit 
• Award evenings
• Discount cards 
• On site canteen
• Coaching/1-2-1's

Responsibilities:

• Processing customer orders coming in via telephone, e-mail
• Dealing with issues that arise - faulty/damaged deliveries, incorrect deliveries, delivery refusal
• Accurately completing administration tasks or secondary processes to agreed time-scales
• Internal communication with team members and other departments across the business, to ensure that orders are met and adequate resources are available
• External communication with customers and suppliers, negotiating and building relationships
• Pro actively make suggestions and recommendations to improve the service offering to the customer and reduce repeat queries
• Take on a variety of additional administration / project-based responsibilities as you develop in the role

Skills/Experience/Attributes:

• A good standard of education
• Excellent communication skills, both verbal and written
• Ability to think on your feet
• Experience of customer service would be highly advantageous
• Interest in developing a career with a global organisation
• Confident user of office IT systems
• Personable and approachable - must be able to engage with customers

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.