| ADMINISTRATOR (TECHNICAL TEAM) |

| COLWICK |

| £19,120 PER ANNUM |

Our client are seeking to appoint a proactive & logical Administrator with an understanding of technical products to become an integral member of their thriving and ever-growing team. You will provide pivitol assistance to different departments by dealing with customer queries, delivering top class customer service & helping to steer a fast moving ship!

Key responsbilities:

• Managing the sales portal linked to China where the company factory is based
• Exporting information through spreadsheets
• Managing the order inbox, processing orders efficiently
• Taking calls from dealers/general enquiries
• Communicating prices/deliveries/products etc
• Order tracking and customer liaison
• Follow first hand resolution at all times following queries through to their final conclusion
• Problem solving/decision making with confidence

Skills/Attributes/Experience:

• Previous experience in an Administrative/ Customer focused role is ESSENTIAL
• Logical approach with a technical understanding
• Knowledge and experience of SAP is ESSENTIAL
• Experience using excel/spreadsheet = V & H look ups
• Good telephone manner & listening skills
• Excellent written communication
• The ability to lead by example and set appropriate standards of behaviour; motivating and empowering others

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

A WORKING ENVIRONMENT WITH A PERSONALITY

| CUSTOMER SERVICE ADVISOR - IMMEDIATE START |

| SOUTH NORMANTON |

| £7.85 + HOLIDAY PAY! |

Hours: Full Time, Monday - Friday between 9am - 6pm

Duration: Temporary ongoing- potential to go onto a Permanent contract

Whilst we as an agency are based in Nottingham City centre we will conduct telephone interviews so there will be no need for you to travel to Nottingham to meet us.

Key Duties:

• Taking inbound calls
• Dealing with customer enquiries
• Inputting data into a bespoke system (training given).

Key Skills:

• Communication skills
• Flexible and organised
• High level of accuracy and attention to detail
• Positive work environment.

Location:

• From Huthwaite - 2.2 miles
• From Alfreton - 4.3 miles
• From Mansfield - 7 miles
• From Hucknall - 10.5 miles
• From Chesterfield - 13.4 miles

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

WHEN WORK IS WONDERFUL!

| CUSTOMER SERVICE ADVISOR - IMMEDIATE START |

| ANNESLEY |

| £9 PER HOUR! |

Our client is looking for Customer Service advisors with customer service experience and a good telephone manner.

Hours: Full Time, Monday - Friday between the hours of 8am - 6pm - 37.5 hours a week

Duration: 3 months initally however does have the potential to lead to a Permanent role

Key Duties:

• Dealing with inbound calls
• Process telephone orders
• Process customer returns
• Deal with any customer enquiries
• General Admin

Skills, Attributes & Experience:

• Experience within a Customer Services Department
• Knowledge and experience of dealing with schools and local authorities
• Able to use initiative
• Excellent communication skills at all levels
• Comfortable being on the telephone
• Excellent data entry skills
• High level of accuracy and attention to detail
• Communication skills
• Flexible and organised
• Team player
  
  AS WE ARE BASED IN NOTTINGHAM WE WILL DO INTERVIEWS VIA SKYPE/FACETIME

Please only apply for this position if you can evidence, on your CV, the essential elements of the post. Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

| CUSTOMER SERVICE ADVISOR |

| QUEENS DRIVE INDUSTRIAL ESTATE|

| £7.83 PER HOUR | 

Hours: Full time Monday-Friday & 1 in 3 weekends with time off in the week.

Duration:Temporary leading to Permanent

Your Key Responsibilities:

• Responding to inbound call
• Providing an excellent customer service
• Dealing with customer queries and complaints
• Processing orders
• Responding to email queries

Skills/Experience/Attributes:

• Excellent communication and conversational skills
• Experience of customer service
• Warm and friendly nature
• IT Literate
• Ability to work under pressure

Please only apply for this position if you can evidence, on your CV, the essential elements of the post. Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

| CUSTOMER SERVICE ADVISOR |

| SHERWOOD BUSINESS PARK, ANNESLEY |

| £9.00 PER HOUR |

Our client is looking for 6 Customer Service advisors with customer service experience and a good telephone manner.

Hours: Full Time, Monday - Friday between the hours of 8am - 6pm - 37.5 hours a week

Duration: Temporary Ongoing (POTENTIAL TO GO ONTO PERMANENT CONTRACT)

Start: Monday 7th January OR Monday 14th January

Key Duties:

• Dealing with inbound calls
• Process telephone orders
• Process customer returns
• Deal with any customer enquiries
• General Admin

Skills, Attributes & Experience:

• Experience within a Customer Services Department
• Knowledge and experience of dealing with schools and local authorities
• Able to use initiative
• Excellent communication skills at all levels
• Comfortable being on the telephone
• Excellent data entry skills
• High level of accuracy and attention to detail
• Communication skills
• Flexible and organised
• Team player

Please only apply for this position if you can evidence, on your CV, the essential elements of the post. 
Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

| CUSTOMER SERVICE ADVISOR - IMMEDIATE START |

| KIRKBY-IN-ASHFIELD |

| £7.85 + HOLIDAY PAY! |

A WORKING ENVIRONMENT WITH A PERSONALITY

Hours: Full Time, Monday - Friday between 9am - 6pm

Duration: Temporary ongoing- potential to go onto a Permanent contract

Whilst we as an agency are based in Nottingham City centre we will conduct telephone interviews so there will be no need for you to travel to Nottingham to meet us.

Key Duties:

• Taking inbound calls
• Dealing with customer enquiries
• Inputting data into a bespoke system (training given)

Key Skills:

• Communication skills
• Flexible and organised
• High level of accuracy and attention to detail
• Positive work environment

Location:

• From Huthwaite - 2.2 miles
• From Alfreton - 4.3 miles
• From Mansfield - 7 miles
• From Hucknall - 10.5 miles
• From Chesterfield - 13.4 miles

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

| GRADUATE ADMINISTRATOR |

| VARIOUS LOCATIONS IN NOTTINGHAM |

| £7.83 PER HOUR |

 Are you Graduate seeking temporary work whilst you await that first step on to your career ladder!

Hours: Various shifts including weekends

Hourly Rate: £7.83+ per hour

For those of you who have graduated, or if your graduation is creeping up, a lot of you may be posing the question of where to go next…. Well look no further we are here to help! We have various office based Temporary opportunities that could keep you busy whilst looking for the next step on your preferred career path.

Person specification:

• Excellent computer skills (Microsoft Word, Excel etc)
• Confident communication skills
• Flexible and adaptable to meet business needs
• Self-motivation and the ability to work on own initiative
• Team player but ability to use own initiative

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

READY TO BOOK AN APPOINTMENT FOR YOUR NEXT CAREER MOVE?

| APPOINTMENT EXECUTIVE |

| LENTON |

| £17,500 PER ANNUM OTE £21,500 |

HOURS: FLEXIBLE OVER 7 DAYS 

Our client are seeking to appoint a tenacious individual to form a key part of their busy customer centric team of individuals who all enjoy delivering an outstanding customer experience! If you are target/sales driven and have an excellent telephone manner as well as a warm and friendly personality, this is the opportunity you've been waiting for!

Responsibilities:
 

• Answering incoming telephone enquiries with the aim of turning them into appointments
• Engaging & answering our customer’s enquiries via email / website, so having a flair for talking, engaging & selling to customers is key
• General customer service duties

Skills/Attributes/Experience:

• Excellent telephone manner
• Sales / target driven
• Well organised with attention to detail
• Strong communication skills
• Good standard of education

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

| NEW BUSINESS ADMINISTRATOR - 7 MONTH FTC |

| £19,000 PER ANNUM |

| HUCKNALL |

Our client are seeking to appoint a highly proactive, tenacious individual to take responsibility of ensuring that new client's needs are met. You will be a great listener, with the ability to present ideas and ensure a sound understanding of customer requirements. You will possess the ability to retain product information, with a genuine passion for providing outstanding customer service alongside excellent social skills!

Responsibilities:

• Proactively contact new customers to confirm their full requirements, ensuring they are aware of the full range of products available
• Take a consultative approach to the customer, working closely with them to finalise their order
• Provide extensive and relevant product information and arrange for samples to be sent out to the customer
• Use an internal system to generate and send out a quote, chasing the customer for approval
• Process orders accurately onto the system, liaising with the client right up to delivery
• Provide details to buying department on likely stock requirements moving forward
• Accurately record information on the CRM system

Skills/Attributes/Experience:

• Experience in a customer focused/ administrative position is essential
• Excellent social skills with the ability to concrete out a realistic idea as to what customers can expect is ESSENTIAL
• Strong communication/listening/conversational skills
• Ability to present options, talk about ideas and assist customers
• Proactive nature, ensuring things are followed up efficiently
• IT literacy, with the ability to learn new systems

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your applicationwith no further communication.

DO YOU PUT THE SERVICE IN SHIPPING?

| EXPORT COORDINATOR |

| LONG EATON |

| £22,184 PER ANNUM |

Our Client are seeking to appoint a customer focused individual to achieve first class standards of customer service whilst retaining and expanding the overseas customer and consumer base. You will possess outstanding attention to detail with a background of both customer service and order processing.

Hours:

Week 1: 8.00am - 4.30pm Monday - Thursday / Friday 8.00am - 1pm

Week 2: 9.00 - 5.00 Monday - Thursday 8.00am - 4.30pm

Key Responsibilities:

• Managing orders from overseas Distributors and Retailers
• Assist customers with the process from order to delivery
• Develop relationships with strategic customers and commercial representatives
• Support teams who manage orders
• Maintain detailed knowledge of current company products to ensure a confident image is received by the client
• Receive incoming international telephone calls and e-mail communications from clients and sales personnel

Skills/Attributes/Experience:

• Customer Service experience with knowledge of export is ESSENTIAL
• An ability to work under pressure and to deadlines
• Excellent attention to detail
• Previous experience of processing orders through to despatch

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your applicationwith no further communication.