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Recruitment Admin

Our client is looking for a friendly, outgoing and approachable people to join their growing team. If you have recruitment experience or looking for a career change then this role is for you!

Location: Nottingham Business Park

Salary: £8.46 per hour

Hours: 8.30am-5.30pm Monday-Friday

Duration: Temporary leading to permanent

Key Duties:

  • Screening applicants
  • Arrange interviews
  • Match candidates to suitable training and employment opportunities
  • Maintain and update the vacancy recording systems
  • Maintain and update candidate records
  • Other ad hoc duties as required

Key Skills:

  • Educated to GCSE level grade C or above including Maths & English (or equivalent)
  • Excellent communication skills
  • Computer literate with the ability to use Microsoft Office
  • Time Management skills with the ability to work under pressure and to tight deadlines
  • Recruitment experience, either in house or agency
  • Must hold a full valid driving licence

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Service Advisor x10 Positions Available

*** IMMEDIATE START ***

BRAND NEW OFFICE, WONDERFUL WORKING ENVIRONMENT!! WE LOVE THIS CLIENT AND WE ARE SURE YOU WILL TOO! Our client is looking for x10 friendly and enthusiastic Customer Service Advisors to join their busy and energetic team.

Location: Lenton, Queens Drive Industrial Estate

Salary: £7.83 per hour whilst temping, £17,500 when Permanent

Hours: Full time Monday-Friday & 1 in 3 weekends with time off in the week.

Duration:Temporary leading to Permanent

Your Key Responsibilities:

  • Responding to inbound call
  • Providing an excellent customer service
  • Dealing with customer queries and complaints
  • Processing orders
  • Responding to email queries

Skills/Experience/Attributes

The ideal candidate should demonstrate the following qualities:

  • Excellent communication and conversational skills
  • Experience of customer service
  • Warm and friendly nature
  • IT Literate
  • Ability to work under pressure

Please only apply for this position if you can evidence, on your CV, the essential elements of the post. Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Part Time Customer Service Advisor

*** IMMEDIATE START ***

BRAND NEW OFFICE, WONDERFUL WORKING ENVIRONMENT!! WE LOVE THIS CLIENT AND WE ARE SURE YOU WILL TOO! Our client is looking for friendly and enthusiastic Customer Service Advisors to join their busy and energetic team.

Location: Lenton, Queens Drive Industrial Estate

Salary: £7.83 per hour

Hours: Part time Monday-Friday 4pm - 8pm

Duration:Temporary leading to Permanent

Your Key Responsibilities:

  • Responding to inbound call
  • Providing an excellent customer service
  • Dealing with customer queries and complaints
  • Processing orders
  • Responding to email queries

Skills/Experience/Attributes

The ideal candidate should demonstrate the following qualities:

  • Excellent communication and conversational skills
  • Experience of customer service
  • Warm and friendly nature
  • IT Literate
  • Ability to work under pressure

Please only apply for this position if you can evidence, on your CV, the essential elements of the post. Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Service Advisor - Various Locations

Various Locations: Lenton, Annesley, South Normanton, Nottingham City Centre and Burton-on-Trent

Salary: £7.83 - £8.00 per hour

Hours: Full time Monday-Friday

Duration:Temporary 

Your Key Responsibilities:

  • Provide outbound and inbound telephone customer service to their extensive customer base
  • Providing accurate product information to customers
  • Maintaining and updating all information on customer accounts
  • Ad hoc duties as required

Skills/Experience/Attributes

The ideal candidate should demonstrate the following qualities:

  • Experience of customer service - be that in an office environment, retail or hospitality
  • Excellent communication and conversational skills
  • Computer Literate
  • Warm and friendly nature

Please only apply for this position if you can evidence, on your CV, the essential elements of the post. Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Nottingham Audi - Outbound Customer Service Advisor - 7 Permanent Positions - NO Cold Calling!

Do you want to be part of a company that believes in giving back to its employees by providing great bonuses and incentives?

Well our client Nottingham Audi - part of the prestigious Sytner Group, are looking for outstanding customer service candidates to join their team. Are you outgoing and motivated to achieve and looking for your next exciting career move? If the answer is YES then apply today!

** 8 PERMANENT POSITIONS AVAILABLE **

Location: Lenton, Nottingham

Hours: Monday - Friday between the hours of 8am-6pm; 1 in 3 weekends hours between 9am-6pm

Salary: £15,600 (+ commission - OTE £18,000) Increasing to £16,100 after 6 months and £17,100 after 12 months.

Bonuses and Incentives:

  • Attendance Bonus - Year End, Zero absence in 12 months - £250
  • Retention Bonus , After 2 years’ service - £750
  • Minimum bonus per year £4000
  • Car scheme (Yes that’s right you could be driving an Audi)
  • Get your birthday off
  • Plus more

Key Responsibilities:

  • Provide outbound telephone customer service
  • Provide accurate product information
  • Maintain and update all relevant information on individual accounts
  • Contact all customers in a timely manner
  • Working as a team and as an individual, working towards the monthly bonus targets.
  • Take responsibility for your daily work load and complete in a timely manner, maximising the productivity of the department
  • Any other ad-hoc duties as requested

Skills/Experience/Attributes:

  • Excellent communication and conversational skills
  • Experience of customer service - be that in an office environment, retail or hospitality
  • Warm and friendly nature
  • Strong customer service skills
  • Comfortable with learning new systems

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Administrator (Teaching background)

Are you a teacher looking to step into the admin world? Have you had a fantastic educational career to date but you're looking for a change?

Our client, a training provider, are seeking to appoint a pivotal Administrator to join their friendly team. The successful candidate will possess experience in either an educational or training background and will be the backbone of the office. Experience of IAG or a safeguarding qualifcation is highly desirable!

Key responsibilities:

  • Data entry register and ensure maintenance of student records
  • Creating and maintaining MS Excel spreadsheets
  • Extracting and assimilating information from computer
  • Maintaining records, filing systems and computer files
  • Mailbox management
  • Any other duties within the scope of the role
  • High level of customer service

Skills/Abilities/Attributes:

  • Ability to engage and build rapport with clients/learners
  • Ability to communicate effectively at all levels.
  • High level of personal integrity and respect for others
  • Flexible with a "can do" attitude
  • Ability to use own initiative and work as a part of multi-skilled team
  • Organised

Experience/Qualifications

  • Excellent IT use of Microsoft Word, Excel
  • Safeguarding qualification is desirable
  • IAG experience is desirable
  • Good administration skills

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

French Speaking Customer Service

Our client, a luxury market leader, are seeking to appoint an efficient and confident individual with confidence in their convictions to provide an outstanding level of Customer Service to their French clients and sales personnel.

You will have the freedom to make suggestions and provide insight into new strategies, and ensure viable solutions are found when problems arise.
You will listen to the customer above all and understand what they are looking for. 
And finally, you will deliver an excellent standard of service that takes the Customer on a journey- one they will want to keep embarking on again and again!

*MUST BE FLUENT IN WRITTEN & SPOKEN FRENCH*

£20,000 per annum
City Centre, Nottingham

Key Responsibilities:

  • Manage incoming phone calls from clients and sales personnel in a professional manner
  • Direct the concise input of orders in Sage to despatch and invoice point
  • Manage key accounts both in the French Independent and French Chain markets
  • Issue professional and concise response to general queries via e-mail
  • Manage complaints, credits and returns issued by the French customers or on instruction from the Nottingham Management Team
  • Create and manipulate back order and sales reports in excel format
  • Liaise effectively with all levels of management both in UK and Europe
  • Elevate potential non-standard/large complex issues to the French Team Leader
  • Maintain detailed knowledge of current company products to ensure a confident image is received by the client
  • Develop relationships with strategic customers and accounts

Skills/ Attributes/ Experience:

  • Must be fluent in business/mother tongue French- WRITTEN AND SPOKEN
  • 3 years customer service experience in a direct customer facing environment is DESIRABLE
  • IT Skills - MS Office, databases, Excel
  • Excellent telephone manner & communication skills
  • Enthusiastic and flexible
  • Self-motivated and organised
  • Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Outbound Customer Service Advisor

Calling all experienced customer service people who want more than just taking calls all day.

Location: Nuthall, Nottingham

Hours: 8.30am - 5.30pm (Mon - Fri)

Duration: Temporary to Permanent

Start date: ASAP

Salary: £7.69 per hour whilst temping - £16,000 per annum once perm plus lucrative bonus scheme

Job Purpose

To identify and gain new job opportunities for the 16-18-year candidate market. Upon generating roles, you will then take control for identifying suitable candidates and co-ordinating between both parties to fulfil the requirement.

Job Purpose

  • This role is a combination of making outbound calls to perspective clients to generate jobs for the 16-18-year-old market. You will be able to ask questions to ascertain a clients’ need and the type of candidate they would look for and ensure a full comprehensive job specification is gained.
  • Manage an ongoing caseload of applicants, providing information, advice, guidance and support to assist them in overcoming barriers to employment and training.
  • Give regular updates on vacancy progress to all employers
  • Complete telephone interviews with applicants identified as potentially suitable for placements with a view to arranging interviews with employers
  • Arrange interviews with employers for suitable applicants
  • Follow up on interviews and give improvement feedback to applicants and employers, Complete all necessary reporting activity
  • You will attract and recruit additional young people on behalf of those clients through various methods to include liaising with the job centre, placing adverts into local papers and various job boards.
  • You will conduct telephone interviews with the candidates and arranging interviews directly with the client.
  • The role requires working with a number of businesses and building relationships in order to gain a better understanding of their recruitment needs and requirements.

Person Specification

  • You do not need to have previous telesales experience for this position as the key skills required are a strong customer service background and exceptional listening skills.
  • Strong communication and questioning skills and an ability to multitask is key in this role.
  • A desire to be part of a business that works hard to gain employment for the apprenticeship market is key.

Full training is offered for this position

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Inbound Customer Service Advisors

 Location: South Normanton - Close to The East Midlands Designer Outlet

2.4 Miles from Alfreton, 4 Miles from Sutton in Ashfield, 4.2 Miles from Kirkby in Ashfield, 5.9 Miles from Ripley, 10.8 Miles from Heanor, 11.6 Miles from Mansfield

Whilst we as an agency are based in Nottingham City centre we will conduct telephone interviews and so there will be no need for you to travel to Nottingham to meet us.

Hours: Monday to Friday between the hours of 8.30am - 6.30pm

Salary: £7.85 per hour

Permanent Salary = £15,300 rising to £15,800 after 6 months

Duration: Temporary leading to Permanent

Start Date: ASAP

Job Purpose:

Reporting into the office manager you will be responsible for liaising with customers looking to place orders, dealing with queries, processing orders,

Key Duties:

  • Taking in inbound customer service calls or orders from pharmacists.
  • Administration
  • Processing supplier invoices
  • Inputting into a bespoke system (training given) - this creates the invoices - then processing the supplier invoices
  • You will be handling the Sales invoices and the Supplier invoices, cross referencing the information against that on Excel spreadsheets
  • High levels of attention to detail
  • Working in the customer services department so they must have excellent communication skills - able to liaise with customers over the telephone
  • Answering incoming calls from customers, dealing with enquiries, processing orders, handling queries
  • Must be comfortable being on the telephone

Key Skills:

  • The skills needed include good customer service skills, excellent data entry skills with high level of accuracy and attention to detail. You will have excellent listening skills and be flexible and organised. You will demonstrate the ability to work under pressure whilst maintaining professionalism at all times

Please only apply for this position if you can evidence, on your CV, the essential elements of the post. Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Graduates wanted!

Are you a recent graduate looking to kick-start you career?

We regularly receive various amazing opportunities for graduates from a variety of companies in various industries that are paying highly competitive salaries for the right candidates.

At the moment, we are particularly interested in graduates or soon to be graduate in Science related subjects, History, Maths and English; however, we would love to hear from graduates from all disciplines for all potential opportunities!

We have a number of positions with salaries ranging from £15k - 20k, based across various locations across Nottinghamshire.

Skills / Experience / Attributes
The ideal candidate should demonstrate the following qualities:

  • A graduate or soon to be graduate
  • Able to demonstrate on your CV involvement in extracurricular activities, work experience and / or a strong academic background
  • Excellent communication skills, including written and verbal
  • Strong organisational and time management skills
  • Attention to detail with a high level of accuracy 
  • Personable, enthusiastic and hard working
  • Ambitious, wanting to learn, develop and progress within a company.

If you are interested in finding out more about our graduate opportunities, please apply within.

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

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