Location: Nottingham City Centre

Hours: Monday-Friday 9am-5pm

Duration: Temporary ongoing

Start: ASAP

A generalist HR role. A member of a team of 5 HR Transactional Officers undertaking a combined HR & payroll role, dealing with a broad spectrum of HR duties.

You will be part of a relaxed, friendly and inclusive team so it is essential that you also exhibit these characteristics:

Key responsibilities:

• Interacting with iTrent software
• Undertaking a full range of HR & Payroll tasks

Person overview & Skills, Attributes & Experience

• HR experience essential
• Payroll experience essential
• Experience of using iTrent software highly desirable
• Team Player
• Broad-minded and able to deal with sensitive situations

Our client, a forward-thinking organisation with an excellent track record for developing employees in a rewarding career path, are seeking candidates with first-class communication and customer service skills. You’ll work with big name retailers, processing their orders, resolving their issues and providing world-class customer care!

Location: East Leake, South Nottingham. Easily accessible from: Loughborough, Clifton, West Bridgford, Ruddington, Edwalton & Leicester!

£18,771 per annum (+ 7.5% annual bonus)

Hours of work: Monday to Friday, 8am - 4pm or 9am - 5pm

Benefits:

• FREE Yoga
• Leisure Activities
• Annual day trip
• 28 days holiday 
• Free fruit 
• Award evenings
• Discount cards 
• On site canteen
• Coaching/1-2-1's

Responsibilities:

• Processing customer orders coming in via telephone, e-mail
• Dealing with issues that arise - faulty/damaged deliveries, incorrect deliveries, delivery refusal
• Accurately completing administration tasks or secondary processes to agreed time-scales
• Internal communication with team members and other departments across the business, to ensure that orders are met and adequate resources are available
• External communication with customers and suppliers, negotiating and building relationships
• Pro actively make suggestions and recommendations to improve the service offering to the customer and reduce repeat queries
• Take on a variety of additional administration / project-based responsibilities as you develop in the role

Skills/Experience/Attributes:

• A good standard of education
• Excellent communication skills, both verbal and written
• Ability to think on your feet
• Experience of customer service would be highly advantageous
• Interest in developing a career with a global organisation
• Confident user of office IT systems
• Personable and approachable - must be able to engage with customers

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

BRAND NEW OFFICE, GREAT TEAM ATMOSPHERE AND A WONDERFUL WORKING ENVIRONMENT!!

Location: Lenton, Queens Drive Industrial Estate

Duration: Temporary leading to Permanent

Salary: £7.83 per hour whilst temping, £8.41 per hour when Permanent

Hours: Full time Monday-Friday 40 hours a week + 1 in 3 weekends with time off in the week

Your Key Responsibilities:

• Responding to inbound calls
• Providing an excellent customer service
• Dealing with customer queries
• Processing orders
• Responding to email queries

Skills/Experience/Attributes

The ideal candidate should demonstrate the following qualities:

• Excellent communication and conversational skills
• Experience of customer service
• Warm and friendly nature
• IT Literate
• Ability to work under pressure

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Our client is looking for Customer Service advisors; you will be responsible for providing help and advice to customers & store colleagues.

Location: Burton-on-Trent

Hours: Full time 37 hours per week

Salary: £8.00 per hour

Duration: Temporary 

Key responsibilities

• Dealing with inbound calls
• Tracking orders
• Placing customer orders
• Dealing with product enquires
• Dealing with refunds and replacements
• Helping to resolve general queries

Skills, Attributes & Experience

• Motivated and engaging
• Commitment to delivering first class customer satisfaction and service
• Excellent communicator who demonstrates genuine empathy
• Professional approach
• A can-do attitude

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

This role is a great opportunity to be part of a busy working environment and expand your experience in customer service.

Location: South Normanton

Hours: Full Time, Monday - Friday between 9am - 6pm

Duration: Temporary ongoing

Salary: £7.85 per hour

Whilst we as an agency are based in Nottingham City centre we will conduct telephone interviews so there will be no need for you to travel to Nottingham to meet us.

Key Duties:

• Answering inbound calls
• Taking customer orders
• Processing orders
• Inputting data into a bespoke system (training given)
• Dealing with enquiries 

Key Skills:

• Previous customer service experience  
• High level of accuracy and attention to detail
• Communication skills
• Flexible and organised
• Ability to work under pressure

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Our client is looking for a Purchase Ledger with customer service experience and a good telephone manner to join their accounts team. If you enjoy working in a busy hands on environment then this is the role for you!

Location: Sherwood Business Park, Annesley

Hours: Full Time, Monday - Friday between the hours of 8am - 6pm - 37.5 hours a week

Salary: £8.70 per hour

Duration: 3 months initally however does have the potential to lead to a Permanent role

Start: ASAP

Key Duties:

• Raising credits on in-house system
• Credit queries and investigation
• Invoice queries

Skills, Attributes & Experience:

• General cashier/purchase ledger experience
• Experience within a Customer Services Department
• Able to use initiative
• Excellent communication skills at all levels
• Comfortable being on the telephone
• Communication skills
• Flexible and organised
• Team player

Please only apply for this position if you can evidence, on your CV, the essential elements of the post. Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

BRAND NEW OFFICE, GREAT TEAM ATMOSPHERE AND A WONDERFUL WORKING ENVIRONMENT!!

Location: Lenton, Queens Drive Industrial Estate

Duration: Temporary leading to Permanent

Salary: £7.83 per hour whilst temping, £8.41 per hour when Permanent

Hours: Full time Monday-Friday 40 hours a week  & 1 in 3 weekends with time off in the week.

Your Key Responsibilities:

• Responding to inbound calls
• Providing an excellent customer service
• Dealing with customer queries
• Processing orders
• Responding to email queries

Skills/Experience/Attributes

The ideal candidate should demonstrate the following qualities:

• Excellent communication and conversational skills
• Experience of customer service
• Warm and friendly nature
• IT Literate
• Ability to work under pressure

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Our client is looking for a friendly, outgoing and approachable people to join their growing team. If you have recruitment experience or looking for a career change then this role is for you!

Location: Nottingham Business Park

Salary: £8.46 per hour

Hours: 8.30am-5.30pm Monday-Friday

Duration: Temporary leading to permanent

Key Duties:

• Screening applicants
• Arrange interviews
• Match candidates to suitable training and employment opportunities
• Maintain and update the vacancy recording systems
• Maintain and update candidate records
• Other ad hoc duties as required

Key Skills:

• Educated to GCSE level grade C or above including Maths & English (or equivalent)
• Excellent communication skills
• Computer literate with the ability to use Microsoft Office
• Time Management skills with the ability to work under pressure and to tight deadlines
• Recruitment experience, either in house or agency
• Must hold a full valid driving licence

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Location: Bulwell

Hours: Monday - Friday 8.30am - 5pm

Salary - £8.21 per hour

Duration- Temporary leading to Permanent

Start: Monday 29th October

Your Key Responsibilities:

• Prioritise workload effectively
• Complete the test and inspection reports for the area, as required
• Liaison with other departments and clients
• Input the repair data and orders into the current system, ensuring accuracy in the data.
• Collate information relating to the building size and spec.
• Assist with and prepare the test and inspection quotes
• General ORT maintenance
• Ensure quality, accurate data is input into the system
• General admin support and tasks

Skills/Experience/Attributes

The ideal candidate should demonstrate the following qualities:

• Strong organisational skills
• Excellent interpersonal and communication skills
• Efficiency, accuracy and attention to detail
• Self-motivated and willing to take initiative
• Aptitude to work without direct supervision
• Excellent IT skills including Excel, Word, Outlook, PowerPoint and Internet

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

*** IMMEDIATE START ***

BRAND NEW OFFICE, WONDERFUL WORKING ENVIRONMENT!! WE LOVE THIS CLIENT AND WE ARE SURE YOU WILL TOO! Our client is looking for x10 friendly and enthusiastic Customer Service Advisors to join their busy and energetic team.

Location: Lenton, Queens Drive Industrial Estate

Salary: £7.83 per hour whilst temping, £17,500 when Permanent

Hours: Full time Monday-Friday & 1 in 3 weekends with time off in the week.

Duration:Temporary leading to Permanent

Your Key Responsibilities:

• Responding to inbound call
• Providing an excellent customer service
• Dealing with customer queries and complaints
• Processing orders
• Responding to email queries

Skills/Experience/Attributes

The ideal candidate should demonstrate the following qualities:

• Excellent communication and conversational skills
• Experience of customer service
• Warm and friendly nature
• IT Literate
• Ability to work under pressure

Please only apply for this position if you can evidence, on your CV, the essential elements of the post. Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.