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Customer Care Coordinator

| CUSTOMER CARE COORDINATOR |

| PRIDE PARK, DERBY - ACCESSIBLE VIA PUBLIC TRANSPORT! |

| MEETS NATIONAL MIN WAGE + £200 - £300 PER MONTH OTE |

*MUST BE AVAILABLE 20/10/20 FOR FIRST STAGE ZOOM INTERVIEW*

Our client are seeking to appoint a confident, personable individual to enhance the customer experience within their business! You will be part of a energetic, thriving team and ensure your tasks are dealt within a professional and competent manner! You will work well within a busy environment and enjoy daily customer interaction.

This is an excellent opportunity in which you will be given extensive training, progression opportunities and support. If you have customer service based experience and would like to embark on the next step in your career, this is the position you've been waiting for!

Key Responsibilities:

  • Making calls to existing clients and updating the company's documents - NOT COLD CALLING!
  • Ensuring all documents held are still relevant and appropriate
  • Booking and managing appointments in the diary
  • Update and maintain the database with accuracy

Skills/Experience/Attributes:

  • Customer Service experience (any industry) is ESSENTIAL!
  • Strong and natural communicator
  • Process driven and ability to work collaboratively
  • Excellent attention to detail
  • Building effective relationships with clients and colleagues

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Lettings Negotiator

If you have experience within Residential Lettings, keep reading!

Our client is seeking to appoint an experienced, ambitious individual who has experience as a Lettings Negotiator to join their small, close-knit team in managing the whole lettings process, from viewing through to check in! You will have fantastic knowledge of the local area and have a full driving license.

Location: Somercotes

Salary: £18,000 - £22,500 per annum

Responsibilities:

  • Liaise with tenants and landlords
  • Booking and confirming property viewings
  • Regular updates to all parties throughout the process
  • Processing tenancy applications
  • Listing properties to let

Skills/Attributes/Experience:

  • Experience in a similar role is ESSENTIAL!
  • Excellent communication skills
  • Tenacious
  • Strong organisational skills
  • IT literacy

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Accounts Assistant - Estate Agency

Our client is seeking an experienced accounts professional to assist them in preparing the monthly management accounts. You will co-ordinate payments for lettings and property management and run monthly payroll. This role is ideal for those interested in estate agency and those boasting experience within an accounts position!

Location: Somercotes

Salary: £20,000 - £22,000 per annum

Responsibilities:

  • Checking and inputting supplier invoices
  • Preparing supplier payments
  • Performing weekly bank reconciliations on main company account
  • Running the payroll monthly and communicating with HMRC when needed
  • Submitting VAT returns
  • Work closely with letting and property management departments to produce timely client accounts / statements
  • Maintaining client accounts and transferring funds to relevant accounts
  • Performing daily bank reconciliations of client and tenant deposit accounts
  • Being responsible for the company accounts / bookkeeping

Experience Required:

  • Experience gained from working within an estate agency or property management firm as an Accountant / Bookkeeper / Client Accountant is ESSENTIAL
  • Great communication skills (verbal and written) and be prepared to work in a standalone role
  • A 'hands on' attitude and good attention to detail

Administrator - Property

Our client is seeking to appoint an organised, capable administrator to support their team across the board! You will have strong IT skills and undertake efficient, accurate basic finance and administration duties!

Location: Colwick

Salary - £18,000 per annum

Responsibilities:

  • All administration duties within a busy estate agency
  • Overall support to the team
  • Managing diaries
  • General filing duties
  • Managing the inbox
  • Any other duties as required

Skills/Attributes/Experience:

  • Administration based experience ESSENTIAL!
  • Highly organised
  • Outstanding communication skills
  • Strong IT skills

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Property Valuer

Our client is seeking an experienced valuer to join their well-established team. With ambitious growth plans not halted by COVID-19, they are keen to source a driven, tenacious individual to take the lead on valuations! This is an excellent opportunity to add value to an already well respected, growing organisation!

Location: Colwick

Salary: £19,000 - £22,000 per annum

Responsibilities:

  • Generate and book valuations
  • Deliver exceptional customer service
  • Instructing properties to market
  • Sales progression and regular client contact

Skills/Attributes/Experience:

  • Estate agency experience is ESSENTIAL!
  • Enthusiastic, ambitious and results driven
  • Well-presented, communicative and articulate
  • Outstanding interpersonal skills are crucial
  • A full UK driving license

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication

Sales Negotiator

Our client is seeking to appoint a tenacious, charismatic, ambitious individual who has experience as a Sales Negotiator supported by a natural flare for negotiation and can demonstrate exceptional communication skills!

You will be part of a small, close-knit team in managing the whole sales process, from viewing through to completion!

Location: Colwick

Salary: £19,000 - £21,000 per annum

Responsibilities:

  • Liaise with vendors and buyers
  • Booking and confirming property valuations
  • Regular buyer/vendor updates throughout the sales/ purchasing process
  • Viewing arrangement/ follow up
  • Negotiating offers
  • Sales progression 

Skills/Attributes/Experience:

  • Experience in a similar role is ESSENTIAL!
  • Excellent communication skills
  • Tenacious
  • Strong organisational skills
  • IT literacy

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Property Manager

Our client is seeking to appoint an experienced individual to join their property management team! You will be driven for success and able to work well to deadlines! You will have experience within the property sector and be able to liaise with a variety of landlord and tenants in providing an effective, tailored service!

Location: Nottingham City Centre

Salary: £18,000 - £22,000 per annum

Responsibilities:

  • Enquiry handling for both tenants and landlords
  • Obtaining quotes from contractors, issuing work orders and monitoring/following up on repairs and maintenance works
  • Liaising with contractors, landlords and tenants to ensure a prompt response to repairs/maintenance on numerous managed properties
  • Manage any maintenance related issues
  • Processing invoices from contractors to be deducted out of rents or arranging direct payments
  • Ensuring Gas Safety Certificates are up to date and all compliance is met
  • Organising and ordering EPC’s
  • Confirming and processing tenancy renewals

Skills/Experience/Attributes:

  • Experience in a similar role is ESSENTIAL!
  • Ideally ARLA qualified
  • Excellent time management skills with the ability to multi-task
  • Fantastic communication skills
  • Organised, thorough approach, keen to resolve issues

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Legal Advisor

| LEGAL ADVISOR |

| PRIDE PARK, DERBY - ACCESSIBLE VIA PUBLIC TRANSPORT!|

| £18,000 - £20,000 PER ANNUM - DEPENDING ON EXPERIENCE |

| BONUS STRUCTURE BASED ON INDIVIDUAL PERFORMANCE |

| DRIVING LICENSE IS ESSENTIAL|

Our client is seeking a candidate to join them as a Legal Advisor. You will join the department at a stage of real growth and this is a huge opportunity for the right individual to make a real impact in the department and its growth moving forward. You will deliver an elite service to businesses of all shapes and sizes by providing advice and recommendation to the business owners in the areas of wills, trusts and estate planning.

Key Responsibilities:

  • Handling your own case-load of business estate planning files
  • Attending client meetings and advise on all aspects of personal and commercial estate planning and managing the file from inception to close
  • Draft wills, trusts and lasting powers of attorney and any other ancillary work and ensure all documents are executed correctly in line with company time-frames
  • Referring clients for any financial services or any other services required which are out of the scope of the role of an advisor in legal practice
  • You will be responsible for developing, maintaining and nurturing relationships with business connections
  • Keep up to date business books and billing and banking statistics

Skills/Experience/Attributes:

  • 3-4 yrs + experience in law and/or working in a B2B industry is ESSENTIAL
  • A passion and drive to work with business owners
  • Ability to provide advice and recommendations confidently and be assertive where necessary
  • High energy and enthusiasm with a professional attitude
  • Experience in managing client files/matters and their expectations throughout
  • Hard-working, flexible and reliable and ability to use initiative

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Team Leader - Customer Service

| TEAM LEADER - CUSTOMER SERVICE |

| PRIDE PARK, DERBY - ACCESSIBLE VIA PUBLIC TRANSPORT!|

| £22,000 PER ANNUM |

Our client is seeking an experienced Team Leader who will be responsible for the delivery of business target's and KPI's by motivating, monitoring and managing team members. You will be responsible for coaching and training in a high challenge, highly supportive environment. You will lead by example and have a passion for delivering excellent service to clients and colleagues.

If you have experience leading a team, we would like to hear from you!

Key Responsibilities:

  • Delivering outstanding customer service at all times
  • Working with the rest of the business to deliver its core purpose and cultural values
  • Achieving business budgets & KPI’s
  • Team recruitment
  • Building effective relationships with our Partner Practices across the network
  • Monitor and manage daily/weekly performance working closely with the Team Leaders
  • Motivate the team members throughout the working day
  • Mentor, Coaching and training Team Leaders and Customer Experience Executives
  • Prepare and deliver team meetings
  • Conducting monthly reviews with the Team Leaders and agree department goals
  • Ensuring KPI’s are achieved and working closely with individuals where this is not being met
  • Ensuring our business standards are being achieved

Skills/Experience/Attributes:

  • Experience in a Team Leader position is ESSENTIAL
  • Excellent attention to detail
  • Excellent Organisation
  • Good use of Microsoft word and Excel
  • Commitment/Dedication

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Service Coordinator

| CUSTOMER SERVICE COORDINATOR |

| PRIDE PARK, DERBY - ACCESSIBLE VIA PUBLIC TRANSPORT! |

| MEETS NATIONAL MIN WAGE + £200 - £300 PER MONTH OTE |

 

Our client are seeking to appoint a confident, personable individual to enhance the customer experience within their business! You will be part of a energetic, thriving team and ensure your tasks are dealt within a professional and competent manner! You will work well within a busy environment and enjoy daily customer interaction.

This is an excellent opportunity in which you will be given extensive training, progression opportunities and support. If you have customer service based experience and would like to embark on the next step in your career, this is the position you've been waiting for!

Key Responsibilities:

  • Making calls to existing clients and updating the company's documents - NOT COLD CALLING!
  • Ensuring all documents held are still relevant and appropriate
  • Booking and managing appointments in the diary
  • Update and maintain the database with accuracy

Skills/Experience/Attributes:

  • Customer Service experience (any industry) is ESSENTIAL!
  • Strong and natural communicator
  • Process driven and ability to work collaboratively
  • Excellent attention to detail
  • Building effective relationships with clients and colleagues

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

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