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Administrator

Our client is seeking to appoint an experienced Administrator to join their team! As part of a small team, you will work on a variety of tasks related to the processing of contract additions, deletions and changes as part of the Business Take-On function.

The role requires a level of technical understanding and interest, as well as administrative skills related to the production of both customer facing documents, and updates to internal systems.

On the job training for all aspects of the role will be provided.

  • £18,000 per annum 
  • Full time, Permanent
  • Nottingham 

 

RESPONSIBILITIES:

  • Follow set processes for all Additions, Deletions, Renewals and changes
  • Manage all aspects of the Contracts Database
  • Deal with Entitlement queries from the Customer Support Team
  • Work closely with the Customer Support Team and other relevant departments to inform them of new contracts
  • Ensure that planned parts are sent to the correct FSL/Site-Stock location
  • Liaising closely with account managers to ensure the smooth on-boarding of new customers

QUALIFICATIONS, SKILLS AND EXPERIENCE:

  • Ability and willingness to learn
  • Proficient in Microsoft Office and Excel
  • Ability to prioritise & organise own work in a busy environment
  • Accuracy and high attention to detail
  • Ability to apply initiative to solve problems
  • Good organisational/planning skills
  • Excellent numeracy skills
  • Good interpersonal skills & telephone manner

HR & Recruitment Administrator

Due to continued growth, our client is seeking to appoint a dynamic and driven HR & Recruitment Administrator with proven experience, to support the increased administration and recruitment requirements of their HR and recruitment platforms and to lend support in ensuring the continuing people success of the company!

£23,000 - £25,000 per annum

Nottingham

Permanent

Main Duties and Responsibilities:

  • Maintain employee HR files up to date, both hard copy and electronically, ensuring all documents are filed correctly and undertaking audits as necessary.
  • Support recruitment processes, including preparing job descriptions, ads, organising interviews, advertising roles and leading and participating in interviews as appropriate.
  • Support the new joiner/onboarding process including hosting the HR induction, meet and greet and validation of statutory new joiner documents, eg evidence of right to work in the UK etc.
  • Undertaking new joiner welcome and induction processes, including pre joining communications and periodic check in with new joiners and line managers to ensure that all is running smoothly.
  • Prepare HR documents, e.g. employment contracts, offer letters, variation of terms etc.
  • Co-ordinate and book employee training, keeping records of training attended and required.
  • Support Company audit requirements from a HR and people perspective as necessary.
  • Manage probationary review process.
  • Manage HR queries, email and telephone, as appropriate.
  • Support and co-ordinate monthly payroll arrangements in terms of employee reporting and updating employees changes both manually and onto the HR database.
  • Together with the Chief People Office, maintain the Staff Handbook.

Experience/Skills:

  • Ideally, CIPD Level 5 qualified or QBE
  • Strong HR and people skills, with a real desire and passion for HR and career progression.
  • Strong IT skills, Microsoft Excel and Word and competent in the use of IT systems including HR databases.
  • Excellent written and verbal communication skills with strong attention to detail.
  • First class interpersonal skills with the ability to build trusted relationships with senior and junior stakeholders alike.
  • Confident and professional telephone manner and attitude to providing great people support services, both internally and externally.
  • Self-motivated and able to work on own initiative with a positive 'can do’ mentality.
  • Resilient and able to work calmly during times of pressure and meet deadlines and targets effectively.

Hours of work:

37.5 hours a week Monday to Friday

Benefits:

  • Standard 25 days holiday + bank holidays
  • Additional ½ day birthday holiday
  • Ability to 'earn’ an additional 4 days per annum if you win quarterly awards
  • Cycle to Work Scheme
  • Death in service (2 x salary).
  • Employee Cash Plan (including 24/7 Employee Assistance Programme, contribution to everyday healthcare and complementary therapies, 24 x7 access to Virtual GP, stress management, counselling, access to 1000s of retailer discounts)
  • Regular away days and social events.

Valuer / Associate Director

Valuer/Associate Director

£27,000 - £30,000 per annum

OTE £50,000+ (uncapped) plus car or allowance

Hucknall, Nottingham

DRIVING LICENSE ESSENTIAL

Our client, an established and well-respected independent lettings agent are strategically moving into Sales! They are seeking to appoint an exceptional and highly motivated individual who is looking to take the next step in career progression by becoming an Associate Director of the business!

You will be an experienced valuer with full knowledge of the estate agency industry, ranging from sourcing valuations, converting valuations to instructions and handling all aspects of sales progression.

You will be responsible for the growth of the new department and this role is a fantastic opportunity to really 'take the reins' and be the leader in developing and growing a brand new area of the business!

Required Experience:

  • Minimum 2 years Sales Valuation experience
  • Minimum 4 years Estate Agency experience
  • Great interpersonal skills
  • Highly motivated and proactive
  • Capable of multi-tasking in a high paced environment
  • Leadership skills
  • Strong computer literacy skills (CRM experience)
  • Full Driving License

Customer Communications Administrator

Our client, an independent market leader, is seeking to appoint a confident, articulate individual to truly take lead of managing and improving interaction with customers via a broad range of channels. 

This role is a fantastic, rare opportunity in which further growth and variety is promised over the coming months as restrictions further ease!

This role requires a patient, skilled individual who is confident in both verbal and written communication whilst being able to multi-task effectively. 

You will manage the prompt and accurate response to an array of customers across Social Media platforms as well as direct communications to and from the company. You will liaise with other departments within the business to ensure a personalised, thorough approach has been undertaken in resolving complaints, managing general queries and managing the  overall customer journey. 

This role requires a candidate with the ability to see the bigger picture as well as maintaining both a positive and proactive approach. No two days will ever be the same and this role is ideal for an individual with a keen interest in communications and events, as this is a key area of involvement within the business moving forward. 

This is far from your average customer service / complaints role and will  without doubt keep you on your toes and consistently require you to be an adaptable, IT savvy, confident professional who thrives on making a difference - both to a company and its customer base!

  • Full time, permanent 
  • Mon - Fri (flexi start available) either: 9.00am - 5.00pm, 8.30am - 5.00pm or 9.30am - 5.30pm
  • Burton Joyce - driving license essential 
  • £20,000 - £24,000 per annum, D.O.E

 

Required Skills:

  • Experience in a similar role is ESSENTIAL
  • Excellent verbal and written communication skills
  • IT proficiency 
  • Familiar with the use of multiple social media platforms 
  • Able to deal with complaints and queries effectively - this is an ESSENTIAL element of the role!

Property Manager - Work from Home & Office

If you have experience within Property Management, keep reading!

Our client is seeking to appoint an experienced, ambitious individual who has experience as a Property Manager to join their small, close-knit team in managing the whole lettings process, from check in through to planned and emergency maintenance! This is a fantastic opportunity to join an independent market leader with a start date ASAP!

Location: Nottingham City Centre

Salary: £20,000 - £23,000 per annum

Responsibilities:

  • Liaise with tenants and landlords as necessary
  • Ceckin's/ outs as required
  • Booking and confirming property repairs
  • Regular updates to all parties throughout the process
  • Planned maintenance - EPC's, Gas Safety Certificates, etc.
  • Ensuring jobs are carried out to satisfaction, closing them on the system
  • Invoicing
  • Approaching and approving various contractors
  • Follow up's

Skills/Attributes/Experience:

  • Experience in a similar role is ESSENTIAL!
  • Excellent communication skills
  • Tenacious
  • Strong organisational skills
  • IT literacy

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Sales Coordinator

Our client, a family run leader in their field with over 40 years experience, is seeking to appoint a customer-centric individual to further support their continued excellence in customer service!

If you enjoy meeting new people, working within a team and striving towards delivering complete customer satisfaction, this one's for you!

You will work flexibly and positively to embrace opportunities to work in a thriving showroom environment!

  • Salary: £20,000 per annum + bonus
  • NG5
  • Full time, Permanent
  • Monday – Friday 08:00 – 17:00, Saturday 09:00 – 16:00 (1 day off per week due to Saturday working).

 

 

Responsibilities:

  • Posses a relaxed yet professional approach to both retail and trade customers alike
  • Offering tailor made services as per the customers needs 
  • Approaching customers, assisting them with finding a suitable product(s)
  • Consultative sales - this is NOT a 'pushy'  sales-based role
  • Answering queries, assisting customers as required

Skills & Experience:

  • Retail sales and, or customer service experience is essential 
  • You must be confident, enjoy working with the general public
  • Be keen to learn with a desire to work as part of a team
  • Able to demonstrate and deliver the highest standards of customer service.

 

Retail Sales Coordinator

Our client, a family run leader in their field with over 40 years experience, is seeking to appoint a customer-centric individual to further support their continued excellence in customer service!

If you enjoy meeting new people, working within a team and striving towards delivering complete customer satisfaction, this one's for you!

You will work flexibly and positively to embrace opportunities to work in a thriving showroom environment!

  • Salary: £20,000 per annum + bonus
  • NG5
  • Full time, Permanent
  • Monday – Friday 08:00 – 17:00, Saturday 09:00 – 16:00 (1 day off per week due to Saturday working).

 

 

Responsibilities:

  • Posses a relaxed yet professional approach to both retail and trade customers alike
  • Offering tailor made services as per the customers needs 
  • Approaching customers, assisting them with finding a suitable product(s)
  • Consultative sales - this is NOT a 'pushy'  sales-based role
  • Answering queries, assisting customers as required

Skills & Experience:

  • Retail sales and, or customer service experience is essential 
  • You must be confident, enjoy working with the general public
  • Be keen to learn with a desire to work as part of a team
  • Able to demonstrate and deliver the highest standards of customer service.

 

Customer Support & Logistics Coordinator

Our client is seeking to appoint an experienced individual to assist in the day to day running of the Sales & Logistics Department! You will provide outstanding customer support in the processing of orders, arranging logistical requirements, answering general queries and maintaining accurate records.  This role with cover both a defined list of clients and will also work as part of the existing team, providing support and back up to colleagues within the relevant department.

Location: Annesley 

Salary: £23,000 - £25,000 per annum 

Full time, permanent 

 

Responsibilities:

  • Ensuring client documentation is complete 
  • Entering all sales orders into the system, including the placing of Prototype (NPOP) orders with the relevant production site, chasing lead times and maintaining the NPOP logs.
  • Supporting the prototype process by updating and maintaining the Item Master.
  • To ensure milestones and lead times for all orders are promptly communicated externally to clients. 
  • Prompt response to all customer routine logistical enquires and quality issues.
  • Keep all departments advised of any relevant dates, new part phase ins, changes to orders. To check part approvals, advise any extra-ordinary customer requirements in order to minimise delays and prevent any unnecessary errors.
  • To be responsible for the on time processing of shipments on the BAAN ERP system for assigned customers – and to provide back up when colleagues are busy or absent.
  • To book transport in due time using customer and shipper’s portals as necessary, or liaising with customer to confirm shipping requirements.
  • Keeping customers informed of any logistic issues.

 

Requirements

  • Competency in Microsoft Office packages, in particular Outlook, Excel and Word.
  • Familiarity with Client based purchasing and logistical portals.
  • Familiarity with Freight forwarding portals.
  • Familiarity with BAAN or similar ERP systems.
  • Ability to develop and maintain good internal and external relationships.
  • Ability to be flexible and adaptable in a demanding environment within a small team and provide cover for holidays/absence and busy periods.
  • Good problem solving skills and confidence to use initiative.

 

Part Time Receptionist

Our client is seeking to appoint a friendly, outgoing and organised front of house receptionist to be first point of contact with both customers and visitors alike! The role will also involve a wide range of administration tasks and will report to the facilities manager.

  • Hours: 25 hours per week, over 5 days - 8.30am - 1.30pm 
  • Salary: £18,000 FTE therefore £13,800 per annum 
  • Location: Lenton
  • Permanent  

 

DUTIES & RESPONSIBILITIES:

  • Greeting customers and visitors and ensuring that all visitors sign in and out of the building correctly
  • Answering telephone calls via the company switchboard
  • Sorting incoming and outgoing mail and small deliveries
  • Ensure staff and company car registers are up to date
  • Manage the room booking system and ensure that rooms are in order in conjunction with facilities team
  • Arranging taxi’s for visitors and checking monthly taxi invoices
  • Booking in customer repairs
  • Organizing customer collections and taking payments
  • Arrange contractor call outs for facilities maintenance and producing purchase orders
  • Ensure that internal issues with subcontractors are addressed and communicated effectively
  • Ordering stationary and managing stocks by stock rotation

 

SKILLS AND QUALITIES:

  • Two year’s experience in a front of house or customer service role in a business to business environment is essential 
  • Excellent interpersonal skills with the ability to keep calm in a pressurised environment
  • Professional, friendly and enthusiastic attitude with a desire to provide great customer service
  • Strong written and oral communication skills
  • Keen eye for detail to identify security or health and safety issues
  • Proficient IT skills with the ability to learn new systems quickly

 

Immediately Available? We Have The Ideal PERMANENT Role For You!

| SALES ADVISOR |

| NOTTINGHAM CITY CENTRE |

| £18,500 PER ANNUM - RISES TO £20,500 AFTER 6 MONTHS + BENEFITS! |

| £5400 OTE PER YEAR |

Are you seeking your next step within sales? Are you looking to join a large, highly successful company who are focused on your growth and progression? If you have the passion, we have the position!

Responsibilities:

  • Making outbound calls to existing customers to promote the various services on offer
  • Delivering a professional sales and service experience
  • Offering appropriate products whilst meeting compliance and quality standards

Skills/Experience/Attributes:

  • Previous experience in a sales/consultative sales-based role is ESSENTIAL
  • Communication skills - effective oral and written communication skills
  • Tenacious, driven personality with a strong will and want to learn and progress

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

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