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Calling All Soon To Be Graduates In French!

Are you a soon to be Graduate in French? If so .... keep reading!

Our client is seeking to appoint a French Languages Graduate looking to kickstart their career in their Customer Service team!

You will ideally have spent a period of time in a French business, immersing yourself in a busy, customer-focused environment and will be fluent in business-French.

Our client is happy with either a May/ June start date, and is keen to appoint an efficient and confident individual to provide an outstanding level of Customer Service to their French clients and sales personnel!

Salary: £18,000 - £20,000 per annum

Location: Lenton - Easily accessible via public transport!

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Administrator (Property)

| PROPERTY ADMINISTRATOR |

| EASTWOOD - MUST BE ABLE TO TRAVEL BETWEEN EASTWOOD & BULWELL FOR THE PURPOSES OF TRAINING |

| £16,500 PER ANNUM - OTE £18,900 PER ANNUM |

 

Are you ambitious with a solid background in customer service looking to diversify into the property sector, or do you have property administration experience?

A new opportunity has arisen within a well established property company for an organised, driven individual to join the Pre-Market Team!You will be liaising with home-owners alongside creating valuation reports. This is a wonderfully varied role which not only has fantastic benefits, but also offers a route for progression!

 

Benefits:

  • Childcare Vouchers!
  • Car Benefit Scheme!
  • Choice Discounts, including shopping cards, money off deals and restaurant discount cards
  • Buy as you Earn Scheme
  • Life Assurance
  • Sharesave
  • Dental Insurance
  • Health Cash Plans
  • Buy up to 5 additional Holidays per year
  • 20% Discount on new EE Contracts!
  • Estate Agency staff discount!

Key Responsibilities:

  • To carry out online research relative to subject properties
  • To liaise directly with Agents for additional information regarding subject or comparable properties
  • To evaluate online research alongside external information
  • To create marketing evaluation packs which will recommend an Established Valuation and suggested marketing price for properties in line with client's requirements
  • Calling home-owners to run through the process
  • To ensure effective communication between all internal and external clients
  • To provide excellent customer service to clients to ensure that business relationships are maintained

Skills/Experience/Attributes:

  • Excellent customer service skills
  • Good communication skills both verbally and in writing
  • Ability to prioritise workload and multi task
  • Experience within the property/new build industry is desirable but not essential

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

New Business Coordinator

| NEW BUSINESS COORDINATOR |

| EASTWOOD |

| £21,000 - £23,000 PER ANNUM + COMMISSION - PERCENTAGE BASED ON GROSS REVENUE |

Are you a tenacious, hungry individual with experience in sales? Are you on the hunt for a company that will nurture your professional growth to help you succeed?

KEEP READING!

Our client is seeking to appoint a sales focused, tireless individual who will take ownership of producing high quality leads! You will play an integral part in the sales process and reap the rewards of your own tenacity and determination.

This is a company who will provide you with training opportunities in order for you to further expand your knowledge and increase earnings!

Where personality and potential are everything, our client are seeking to appoint their next colleague on the basis of a desire to succeed, as opposed to a need for relevant experience. If you believe you possess the qualities and attributes to carve an outstanding sales career for yourself, hit apply today!

If you have experience within the following, we have a keen interest in speaking with you!

  • Recruitment
  • Construction
  • Training
  • Business Development
  • Sales
  • Membership Consultant
  • Customer Retention
  • Sales Progression
  • Telesales

"Opportunities don't happen, you create them."

Sales / Account Manager

"CONSTRUCT" YOUR NEXT CAREER MOVE!

| SALES / ACCOUNT MANAGER |

| EASTWOOD |

| £23,000 PER ANNUM + BONUS |

Our client are seeking to appoint highly driven and sociable individual to maximise the effectiveness of the corporate account managers by producing high quality leads! You will assist in providing a high level of sales and admin support ensuring all queries are responded to in an efficient, professional and timely manner.

Responsibilities:

  • Identify opportunities, produce leads and book appointments where applicable for the Business Development Managers with emphasis on high quality leads
  • Assist with coordinating and administering confirmed training courses, ensuring compliance with Standard Operating Procedures.
  • Develop creative pitches and propositions aimed mainly within the relevant industries
  • Pro actively follow up leads generated from canvassing by the business development team
  • Use of initiative to identify and follow up opportunities with companies who are not already on the marketing database
  • Manage the database to a high degree of accuracy to ensure targeted marketing activity can take place to generate new business
  • Work closely with the commercial training, sales and marketing team to achieve sales objectives
  • Negotiate commercial terms within set guidelines

Skills/Attributes/Experience:

  • At least 1 years experience within a sales/ account management based role is essential
  • Excellent telephone skills
  • High degree of accuracy
  • Demonstrated ability to prioritise issues
  • Ability to build strong working relationships (internal/external)
  • Excellent communication skills - verbal and written
  • Ability to persuade, influence and negotiate effectively at all levels within and outside the organisation

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Debt Recovery Advisor (Legal)

Our client is seeking to appoint a proactive individual to advise and represent clients in all matters related to service charge and ground rent collection. This role involves managing a varied caseload linked to collecting outstanding arrears for clients and general management of tasks within their case management system.

*Property Law Industry*

Location: Nottingham City Centre

Salary: £19,000 per annum

Key Responsibilities:

  • Managing a varied caseload linked to collecting outstanding arrears for clients
  • Management of the tasks within case management system
  • General court procedural work - filing court forms, adhering to deadlines
  • Corresponding with clients and providing the necessary advice and services, based on the firm’s specialism and advising on likely costs and taking a client’s instructions
  • Advising on the law and legal issues relating to clients case
  • Negotiating with third parties, clients and other professionals to secure settlements
  • Instructing barristers or specialist advocates to appear in court for the client in complex disputes
  • Producing letters and preparing papers for court
  • Working in a team, sometimes referring cases to the head of department
  • Updating and maintaining the firm’s case management system
  • To conduct various and relevant compliance checks on individuals and companies
  • Keeping up to date with changes and developments in the law by reading journals and law reports

Skills/Experience/Attributes:

  • Previous experience in a similar role is ESSENTIAL
  • Excellent organisational, administrative and time management skills
  • Ability to manage a heavy workload and work to tight deadlines
  • Can work calmly under pressure
  • A strong communicator, both written and verbal
  • Personable, friendly and hard-working

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Service Manager

| CUSTOMER SERVICE MANAGER |

| £35,000 PER ANNUM |

| BINGHAM |

Our client is seeking to appoint a hands on, energetic Customer Service Manager to proactively oversee a small team of advisors. You will ensure the general operations of the department are consistently reviewed and improved, and ensure the team remains motivated and clear on their direction and purpose within the business.

You will be tactful, strategic and forward-thinking, striking the balance between a support to your colleagues and a senior, approachable motivator!

Responsibilities:

  • Helping to develop and implement customer service policies
  • Finding ways to measure customer satisfaction and improve services
  • Be the main escalation point for major issues or complaints, put in place procedures to prevent and manage issues or complaints
  • Ensure customer service team are following company policies and enforcing companies terms and conditions
  • Work strategically to build and improve companies reputation by efficiently managing the team, systems and procedures
  • Analysing statistics or other data to determine the level of customer service the organisation is providing
  • Developing feedback & complaints procedures for customers to use
  • Improving customer service procedures, policies and standards
  • Involvement in staff recruitment and appraisals
  • Training colleagues to have the commercial awareness necessary for continuous improvement

Skills/Attributes/Experience:

  • Experience in a Customer Service leadership role is ESSENTIAL
  • Communication & listening skills
  • Confidence, patience, politeness, tact and diplomacy, when dealing with difficult situations
  • Motivational skills and an ability to supervise and lead a team of customer serviceassistants
  • Creative thinking, to be able to come up with new ideas to improve customer service
  • standards
  • A strong ability to work well under pressure
  • Organisational and planning skills to develop customer service policies

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Feeling Rejected By Retail?

FEELING REJECTED BY RETAIL?

| INBOUND CUSTOMER SERVICE ADVISOR |

| COLWICK |

| £17,121 PER ANNUM |

Due to continuing success, our client are seeking to appoint numerous driven, customer focused individuals to help enhance the business reputation, drive sales and assist customers. You will be eloquent, a good listener and able to build rapport with customers! This is an outstanding opportunity to join a market leader, offering clear progression and fantastic development opportunities!

Hours: Full & Part Time Hours Available!

Full Time:

  • 37.5 Hours a week between 8am - 9pm, Mon-Fri and 9am - 5pm Sat & Sun
  • Shifts will be either 8am - 4pm OR 9am-5pm rotating
  • 1 Weekend in every 4
  • 1 week in every 4 will be late shifts 1pm - 9pm

Part Time:

15 hours per week - 4PM - 9PM + 1 Weekend

Responsibilities:

  • To support all functions within the Sales department through inbound and outbound calls and emails to customers to coordinate a suitable appointment time that meets both the customer and the advisor
  • Dealing with both general and sales enquiries, via inbound calls and emails, relating to products pricing or service and maximising each sales opportunity
  • Issuing brochures following customer requests
  • Ensuring that all cancelled sales appointment requests are followed up with a rebooked appointment
  • Maximising all sales opportunities through taking inbound customer calls who wish to discuss their recent order quotation
  • Adopting sales techniques to convert quotes into orders
  • Promote the services, products and benefits of the business to promote orders

Skills/Attributes/Experience:

  • Experience within a customer service environment (any sector) is ESSENTIAL
  • Customer service experience in retail or hospitality is suitable
  • Confident telephone manner
  • Strong communication skills
  • Good IT skills, confident with data input
  • Excellent attention to detail

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Service Advisor - Nottingham Audi!

When perfection is everyday normal...

| OUTBOUND CUSTOMER SERVICE REPRESENTATIVE |

| LENTON LANE INDUSTRIAL ESTATE |

| £16,100 PER ANNUM, REALISTIC OTE £1400 - £1500 PER MONTH |

Salary increase following successful probation period!

Do you want to be part of a company that believes in giving back to its employees by providing great bonuses and incentives?!

Our client Nottingham Audi - part of the prestigious Sytner Group, are seeking outstanding customer service candidates to join their team!

Are you outgoing, motivated to achieve and looking for your next exciting career move? If the answer is YES then apply today!

Hours: Week 1: 8am to 4pm (Mon to Fri) & 9:30am to 1pm (Saturday) - Week 2: 9:30am to 7pm (Mon to Thurs) - Week 3: 9:30am to 6pm (Mon to Fri) - Week 4: 8am to 4:30pm (Mon to Fri) with every other Saturday.

Bonuses and Incentives :

  • Attendance Bonus - Year End, Zero absence in 12 months - £250
  • Retention Bonus - After 2 years’ service - £750
  • Minimum bonus per year £4000
  • Car scheme (Yes that’s right you could be driving an Audi)
  • Get your birthday off!

Key Responsibilities:

  • Provide inbound/outbound customer service
  • Provide accurate product/ service information
  • Maintain and update all relevant information on individual accounts
  • Contact all customers in a timely manner
  • Working as a team and as an individual, working towards the monthly bonus targets
  • Take responsibility for your daily work load and complete in a timely manner, maximising the productivity of the department

Skills/Experience/Attributes:

  • Excellent communication and conversational skills
  • Experience of customer service - be that in an office environment, retail or hospitality
  • Warm and friendly nature
  • Strong customer service skills
  • Comfortable with learning new systems

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Sales & Logistics Coordinator

| SALES & LOGISTICS COORDINATOR |

| ANNESLEY |

| £22,000 - £25,000 PER ANNUM |

Our client are seeking to appoint an enthusiastic, proactive and highly-organised individual to assist in the day to day running of the sales department as a Sales & Logistics Coordinator!

You will provide administrative assistance and ensure the accurate upkeep of records, as well as providing adequate support to customers. This includes responsibility for logistics and customer service for a defined list of clients.

Key Responsibilities:

  • To assist with the processing of customer enquiries
  • Prepare information - contact clients with technical information and questions - research the client in order to categorise the business
  • Preparing quotes on in house system, including monitoring of quote lead-times and following up of quotes
  • Formulation of floor price information
  • Processing Prototype/ Sales Orders and Schedules
  • To ensure all documentation is kept in an orderly and efficient system - creating forms and procedures as needed
  • To liaise internally advising of dates and phase ins as required ensuring that logistically they are reducing excessive carriage charges and minimising delays to schedule
  • To assist in outgoing logistics on a portfolio of client accounts
  • Take responsibility for the processing of shipments on the system
  • To book transport in due time using customer websites as necessary

Skills/Attributes/Experience:

  • Experience of working with client based logistics platforms OR in a sales capacity is ESSENTIAL
  • Confident telephone manner
  • Ability to work as member of team
  • Thorough, organised approach
  • Confident learner, quick to pick up new systems

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Office Support Administrator

Organise your next job organising theirs...

 

| OFFICE SUPPORT ADMINISTRATOR |

| NOTTINGHAM CITY CENTRE |

| £18,000 PER ANNUM |

 

Our client is seeking to appoint a proactive individual who not only takes pride in the general appearance and upkeep of the office and its supplies, but also possesses the skills or both organise and liaise with clients and staff alike. You will enjoy a multi faceted position, in which you will represent the business and play a pivotal role in the continuing success and coordination of the office!

 

Responsibilities:

  • Maintaining the professional appearance of the office at all times and arranging for all necessary repairs
  • Liaising with the landlord and other suppliers to ensure the office is safe and functional
  • Maintaining staff facilities such as the kitchens, meeting rooms and reception areas
  • Monitoring and purchasing of consumables (tea, coffee etc.)
  • Meeting room management and booking admin
  • Sorting and distribution of incoming post/processing outgoing mail
  • Maintaining adequate stationery supplies
  • Managing all travel and accommodation requests
  • Ensuring filing systems are maintained and current
  • Assisting with office security - ensuring integrity and confidentiality of data

Skills/Attributes/Experience:

  • Experience in a similar role is ESSENTIAL
  • Ability to deliver exceptional customer service
  • Ability to communicate effectively with great interpersonal skills
  • Flexible approach to daily activities with a strong administrative background
  • Ability to work under own initiative and be able to prioritise conflicting work demands effectively

 

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

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