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Export Customer Service Administrator

 

| EXPORT CUSTOMER SERVICE ADMINISTRATOR |

|NOTTINGHAM CITY CENTRE |

| £18,000 - £20,000 PER ANNUM |

Our client, a luxury market leader, are seeking to appoint an efficient and confident individual with confidence in their convictions to provide an outstanding level of Export Customer Service to their clients and sales personnel.

You will have the freedom to make suggestions and provide insight into new strategies, and ensure viable solutions are found when problems arise. You will be responsible for all aspects of customer facing administration including the creation and handling of export documentation to ensure that the customer requirements are filled and ensure they are eager to return!

Key Responsibilities:

  • Receive incoming international telephone calls and e-mail communications from clients and sales personnel
  • Concise input of orders in Sage to despatch and invoice point
  • Issue professional and concise response to general queries
  • Create commercial invoices and export documentation in relation to processed customer orders complying with HRMC requirements and country specific regulations
  • Ensure comprehensive record keeping, both electronic and hard copy in accordance with company policies
  • Monitor and document department KPI’s set by the Customer Service Team
  • Elevate potential non-standard/complex issues to the Team Leader and Customer Service Manager as necessary
  • Maintain detailed knowledge of current company products to ensure a confident image is received by client
  • Develop relationships with strategic customers and commercial representatives

Skills/ Attributes/ Experience:

  • 2 years customer service experience in a direct customer facing environment is DESIRABLE
  • Experience in manufacturing or distribution is ESSENTIAL
  • Knowledge of export is desirable but NOT essential- can be taught
  • IT Skills - MS Office, databases, Excel
  • Excellent telephone manner & communication skills
  • Enthusiastic and flexible

Please only apply for the this position if you can evidence, on your CV, the essential elements of the post.
Should this not be the case, you will only receive an automatically generated email response to yourapplicationwith no further communication.

Graduate Opportunity - Customer Service - Immediate Start!

 

Are you a fresh Graduate seeking an opening into the world of customer service? If so, keep reading!

Our client Nottingham Audi - part of the prestigious Sytner Group, are seeking hungry Graduates to join their driven, customer focused team! NO experience is necessary. If you have the passion...we have the position!

If you are outgoing and motivated to achieve, we want to hear from you!

Bonuses and Incentives:

  • Attendance Bonus - Year End, Zero absence in 12 months - £250
  • Retention Bonus - After 2 years’ service - £750
  • Salary increase at 6 and 12 months
  • Car scheme (Yes that’s right you could be driving an Audi)
  • Get your birthday off!

Starting salary: £16,100 per annum, with increases at 6 AND 12 months! OTE averages £1400 - £1500 per month

Hours: Week 1: 8am to 4pm (Mon to Fri) & 9:30am to 1pm (Saturday) - Week 2: 9:30am to 7pm (Mon to Thurs) - Week 3: 9:30am to 6pm (Mon to Fri) - Week 4: 8am to 4:30pm (Mon to Fri) with every other Saturday (8am - 1.00pm)

Location: Lenton Lane Industrial Estate - accessible via public transport!

Responsibilities:

  • Provide outbound customer service, giving accurate product/ service information to encourage customers to book through an Audi garage
  • Maintain and update all relevant information on individual accounts
  • Contact all customers in a timely manner
  • Working as a team and as an individual, working towards the monthly bonus targets
  • Take responsibility for your daily work load and complete in a timely manner, maximising the productivity of the department

Skills/Experience/Attributes:

  • Personality is paramount!
  • Tenacious nature - target driven!
  • Warm and friendly nature
  • Strong customer service skills
  • Comfortable with learning new systems

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Senior Recruitment Consultant

 

Are you an experienced Recruitment Consultant looking for your next career move?

Elizabeth Michael is currently recruiting for our very busy Temporary Division!

We are seeking to appoint a commercially aware, self-motivated and sales orientated individual with energy and enthusiasm! 
In this game it's about being one step ahead, and therefore strong organisational skills are essential. At times, you will need to be the voice of reason, the driving force behind the consistent success of the Temporary Division.

This is an excellent opportunity for an intelligent and driven individual who will support the team continuously! In exchange we can offer structured career development, uncapped earnings and a great place to work surrounded by ambitious like-minded people.

Salary: £26,000 - £29,000 per annum

Location: Nottingham City Centre

Hours: Mon-Fri, 8:30AM - 5:30PM
 

Key Responsibilities:

  • Business development for both new prospects and existing clients
  • Account management of a shared client base
  • Registering and screening candidates on the telephone
  • Conducting face to face interviews
  • Selecting, placing and management of temporary candidates
  • Supporting and guiding the members of the Temporary division

Skills/ Attributes/ Experience:

  • Minimum of 3 years in a recruitment role is essential
  • Confident in conducting sales meetings and service reviews
  • Demonstratable leadership and management skills
  • Sales orientated
  • A self-starter, with a 'will do' attitude
  • Flexible approach, quick to adapt and comfortable with ongoing change.
  • Full UK Driving Licence

Due to the high number applications we receive it is not always possible for us to contact all applicants. If we do not contact you back within five working days then unfortunately your application has not been successful on this occasion. We will however keep your details on file for consideration of future opportunities.

Facilities & Maintenance Assistant

 

| FACILITIES & MAINTENANCE ASSISTANT |

| NOTTINGHAM CITY CENTRE |

| £20,000 - £22,000 PER ANNUM |

| MONDAY - FRIDAY 8:00AM - 4:00PM |

Our client is seeking to appoint a proactive, self-managed individual to take complete ownership of the Facilities management and Maintenance of the office! You will be hands-on and committed to ensuring that the safety, security and smooth running of the office is to the highest standard. This is a fantastic opportunity for an energetic and efficient individual to integrate themselves into a modern and exciting company culture where your knowledge and expertise will be truly valued!

Responsibilities:

  • Management of own workload, keeping a job-list at all times!
  • Building maintenance, externally and internally
  • Equipment maintenance
  • Health and safety, fire alarm testing, PAT testing, compliance with general Health & Safety regulations
  • Security and maintenance of alarms, external doors and locks
  • Ad hoc duties as required by the Finance & Facilities Manager, HR Manager and IT Manager
  • Working in collaboration with the Receptionist with phone calls, stocking of fridges, vending machines etc.
  • Organising travel and accomodation, event management
  • Documenting processes, techniques or guidelines based on work you have done
  • Source, liaise with and supervise sub-contractors on major work projects

Skills/Attributes/Experience:

  • Previous experience in a Maintenance/ Facilities role
  • Hands on and organised approach
  • Ability to manage your own workload
  • DIY Practical knowledge and understanding
  • Strong communication skills, both written and verbal

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

 

Recruitment Consultant

 

Elizabeth Michael is recruiting for our very busy Temporary Division.

We are currently seeking to appoint an enthusiastic, motivated individual to become integral member of our fast-paced, sales focused office!

You will thrive in an ever-changing environment, possessing a quick thinking, decisive manner in order to excel within this highly reactive role! However, you will be equally proactive and will strike the balance between being quick to adapt yet forward thinking!

You will be commercially aware and self-motivated, in this game it's about being one step ahead! At times, you will be the voice of reason, the driving force behind the consistent success of the Temporary Division.

You will have durable focus and the ability to withstand a broad range of emotions...sometimes all before 1.00pm on a Monday!

Salary: £22,000 - £25,000 per annum + Benefits & Commission

Location: Nottingham City Centre

Hours: Mon-Fri, 8:30AM- 5:30PM

Key Responsibilities:

  • Business development for both new prospects and existing clients
  • Account management
  • Advertising jobs
  • Registering and screening candidates on the telephone
  • Conducting face to face interviews
  • Selecting, placing and management of temporary candidates

Skills/ Attributes/ Experience:

  • Previous experience in a recruitment role is essential
  • Intelligent, decisive and determined
  • Sales orientated with strong customer service skills
  • A self-starter, with a 'will do' attitude
  • Flexible approach, quick to adapt and comfortable with ongoing change.
  • Full UK Driving Licence

We are looking for someone who is intelligent, driven and willing to learn. In exchange we can offer structured career development, uncapped potential earnings and a great place to work surrounded by ambitious like-minded people.

Due to the high number applications we receive it is not always possible for us to contact all applicants. 
If we do not contact you back within five working days then unfortunately your application has not been successful on this occasion. We will however keep your details on file for consideration of future opportunities.

Administrator (Property)

 

| PROPERTY ADMINISTRATOR |

| EASTWOOD - MUST BE ABLE TO TRAVEL BETWEEN EASTWOOD & BULWELL FOR THE PURPOSES OF TRAINING |

| £16,500 PER ANNUM - OTE £18,900 PER ANNUM |

 

Are you ambitious with a solid background in customer service looking to diversify into the property sector, or do you have property administration experience?

A new opportunity has arisen within a well established property company for an organised, driven individual to join the Pre-Market Team!You will be liaising with home-owners alongside creating valuation reports. This is a wonderfully varied role which not only has fantastic benefits, but also offers a route for progression!

 

Benefits:

  • Childcare Vouchers!
  • Car Benefit Scheme!
  • Choice Discounts, including shopping cards, money off deals and restaurant discount cards
  • Buy as you Earn Scheme
  • Life Assurance
  • Sharesave
  • Dental Insurance
  • Health Cash Plans
  • Buy up to 5 additional Holidays per year
  • 20% Discount on new EE Contracts!
  • Estate Agency staff discount!

Key Responsibilities:

  • To carry out online research relative to subject properties
  • To liaise directly with Agents for additional information regarding subject or comparable properties
  • To evaluate online research alongside external information
  • To create marketing evaluation packs which will recommend an Established Valuation and suggested marketing price for properties in line with client's requirements
  • Calling home-owners to run through the process
  • To ensure effective communication between all internal and external clients
  • To provide excellent customer service to clients to ensure that business relationships are maintained

Skills/Experience/Attributes:

  • Excellent customer service skills
  • Good communication skills both verbally and in writing
  • Ability to prioritise workload and multi task
  • Experience within the property/new build industry is desirable but not essential

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Service Advisor - Nottingham Audi!

 

When perfection is everyday normal...

| OUTBOUND CUSTOMER SERVICE REPRESENTATIVE |

| LENTON LANE INDUSTRIAL ESTATE |

| £16,100 PER ANNUM, REALISTIC OTE £1400 - £1500 PER MONTH |

Salary increase following successful probation period!

Do you want to be part of a company that believes in giving back to its employees by providing great bonuses and incentives?!

Our client Nottingham Audi - part of the prestigious Sytner Group, are seeking outstanding customer service candidates to join their team!

Are you outgoing, motivated to achieve and looking for your next exciting career move? If the answer is YES then apply today!

Hours: Week 1: 8am to 4pm (Mon to Fri) & 9:30am to 1pm (Saturday) - Week 2: 9:30am to 7pm (Mon to Thurs) - Week 3: 9:30am to 6pm (Mon to Fri) - Week 4: 8am to 4:30pm (Mon to Fri) with every other Saturday.

Bonuses and Incentives :

  • Attendance Bonus - Year End, Zero absence in 12 months - £250
  • Retention Bonus - After 2 years’ service - £750
  • Minimum bonus per year £4000
  • Car scheme (Yes that’s right you could be driving an Audi)
  • Get your birthday off!

Key Responsibilities:

  • Provide inbound/outbound customer service
  • Provide accurate product/ service information
  • Maintain and update all relevant information on individual accounts
  • Contact all customers in a timely manner
  • Working as a team and as an individual, working towards the monthly bonus targets
  • Take responsibility for your daily work load and complete in a timely manner, maximising the productivity of the department

Skills/Experience/Attributes:

  • Excellent communication and conversational skills
  • Experience of customer service - be that in an office environment, retail or hospitality
  • Warm and friendly nature
  • Strong customer service skills
  • Comfortable with learning new systems

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Senior Receptionist

 

| SENIOR RECEPTIONIST |

| NOTTINGHAM CITY CENTRE |

| £20,500 PER ANNUM |

| MONDAY - FRIDAY, 9:00AM - 6:00PM OR 8:30AM - 5:30PM (FLEXIBLE) |

Our client is seeking to appoint a professional, well-presented and efficient individual to ensure a smooth running of their busy reception area! You will take ownership of an excellent client-focused reception service, demonstrating an efficient telephone manner and exhibit honest and open communication within the team. You will be a mature and capable individual who will complement their already capable team.

Responsibilities:

  • Answer and transfer incoming telephone calls and enquiries
  • Greeting and directing visitors and clients around the building for meetings
  • Ensure the smooth setting up of all conference rooms for the day
  • Arranging refreshments including the booking of conference lunches
  • Receiving deliveries and distributing them
  • Arranging couriers for outgoing post/ parcels
  • Sending, printing and forwarding of emails to colleagues
  • Maintain a welcoming, clean and tidy reception area
  • Assembling administration folders for seminars
  • Data entry of instructions and briefs as required
     

Skills/Attributes/Experience:

  • Previous experience in a Reception role is essential
  • Strong communication skills, both written and verbal
  • Focus on maintaining excellent levels of customer service and care
  • IT Literacy is essential
  • Warm, personable character
  • Ability to prioritise your workload and use your own initiative, as well as assist others with prioritising their workload
     

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Bids & Proposals Engineer

 

| BIDS & PROPOSALS ENGINEER |

| £25,000 - £30,000 PER ANNUM |

| BULWELL |

Our client is seeking to appoint an experienced, robust individual to assist in both the composition and management of the internal and external bids and quotations. You will have technical experience or interest, supported by commercial exposure!

Hours:Mon - Thu - 8.00am - 4.30pm & Fri - 8.00am - 1.00pm

 

Responsibilities:

  • Prouction of quotations as per instructions received from either the Technical department, Projects or Engineering
  • Keep up to date bid summary document
  • Dealing with any correspondence until either a purchase order is received or project is lost
  • Maintaining the Quotation/Works Order register
  • Maintaining the Specifications register
  • Ensure that all quotations are fulfilled and sent with relevant compliance statements and supporting evidence
  • Process/review new POs when received
  • Schedule and lead bids and proposals hand over once PO is received
  • Ensuring the sales team are kept up-to-date with information on quotations sent and orders received

Skills/Attributes/Experience:

  • Experience within a technical industry/ background is ESSENTIAL
  • Commercial experience/ exposure is ESSENTIAL
  • SAP proficiency is advantageous but training is provided
  • Highly organised, articulate individual
  • Strong communication skills
  • Ability to work as part of a team

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Student Property Manager - No Property Experience Necessary!

 

| STUDENT PROPERTY MANAGER - NO PROPERTY EXPERIENCE IS NECESSARY |

| £18,000 - £21,000 PER ANNUM |

| LENTON, NOTTINGHAM |

| MONDAY-FRIDAY, 9AM - 5PM |

Our client is seeking to appoint a pro-active and self-motivated individual to join their efficient and passionate team. You will be ambitious and keen to further your knowledge and skills within property management. You will be personable with clients and tenants and be accountable for your responsibilites and large portfolio of HMO properties!

 

Responsibilities:

  • Responsible for a large property portfolio
  • Process and resolve maintenance reports
  • Liaise with clients, tenants and suppliers
  • Conduct quarterly inspections
  • Prepare and execute the summer tenancy changeover
  • Source and instruct new suppliers
  • Responsible for the organisation of the in-house contractor
  • Ensure invoices are processed correctly
  • Ensure compliance and certification is completed for all properties
     

Skills/Attributes/Experience:

  • A full UK Driving license is ESSENTIAL but access to a car is not required
  • Experience within a Customer Focused/ Administrative position is ESSENTIAL
  • Self-motivated and organised with their daily tasks
  • Customer service orientated
  • Strong team spirit and communicator
  • Excellent communication and people skills
  • Great attention to detail
  • Punctual, reliable and team-orientated
  • Foward thinking and proactive

 

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Service Professionals, We Need You!

 

CUSTOMER SERVICE PROFESSIONALS - WE WANT TO HEAR FROM YOU!

Do you describe yourself as personable? Are you someone who loves to interact with others? Are you confident in communicating in an engaging tone, whilst also being able to both listen and respond? Are you driven and passionate about what you do and the impact your role has on the wider world?

We have numerous positions available for those who would love to pursue a career within the customer service sector and enhance your existing skills! We have several opportunities, both inbound and outbound, all located surrounding Nottingham City Centre and easily accessible via public transport!

 

Salary: From £17,000 per annum starting salary - £20,000 per annum

 

Location: Nottingham City Centre & Nottinghamshire Areas


If you are ready to make your move away from retail, hit 'apply' and let us discuss our current opportunities with you!

Customer Service Administrator

 

| CUSTOMER SERVICE ADMINISTRATOR |

| LENTON, NOTTINGHAM |

| £18,000 - £20,000 PER ANNUM |

| MON - FRI, 9:00AM AND 5:00PM)

Our client is seeking to appoint a proactive and enthusiastic individual with first-class communication and customer service skills! You will play a pivotal role in ensuring customers recieve comprehensive information about the services on offer, whilst simultaneously maintaining an internal database!

Responsibilities:

  • Process a variety of client enquiries accurately and quickly
  • Promptly respond to all customer enquiries and issues to ensure the delivery of an efficient and effective service to clients
  • Develop a comprehensive understanding of the services offered in order to best advise customers
  • Maintain tidy administrative systems to ensure that all filing, management of electronic information and key documents are kept up to date
  • Complete mail shots, organise and attend meetings, take minutes, note and distribute actions and decisions
  • Extensive use of MS Access and Excel and Word to assist in the monitoring of all assessments, client enquiries, mail merges, contacting clients, tracking quality checking and maintaining accurate records
  • Compile and provide routine information and statistics for management reports
  • Assist with compiling guidance documents outlining the required procedures, for training purposes and to ensure quality management protocols are followed
  • Attend consultation, community and launch events and assist with setting them up where required
  • Ongoing communication both internally and externally
     

Skills/Experience/Attributes:

  • Previous experience in a Customer Service and Administrative role is ESSENTIAL
  • Team orientated and proactive
  • Must be efficient and hard working
  • Excellent accuracy and attention to detail is ESSENTIAL
  • Excellent communication skills, both verbal and written
  • Outstanding communication skills
  • IT literate, with the ability to pick up new systems
     

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

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