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Logistics Controller - IT

Our client is seeking to appoint an experienced Logistics Controller, who will have overall responsibility for the day to day running of domestic and worldwide logistics ensuring SLAs are met. To ensure compliance across all Exports, including Commercial Invoices, ECCN codes and HS codes etc. You will liaise with partners to resolve product hold-ups or delays as well as working alongside Inventory Controllers to ensure stock integrity is maintained.

Location: Nottingham City Centre

Salary: £25,000 - £28,000 per annum

Full time, permanent

MAIN DUTIES & RESPONSIBILITIES:

  • Comply with all shipping regulations and compliance
  • Manage Export Licenses and Customs compliance
  • Produce shipping invoices for export as required
  • Work with IOR agents as required.
  • Keep track of Courier SLA’s including delivery times, transport costs and efficiencies
  • Direct, optimise and co-ordinate the Logistics order cycle
  • Hold stakeholder relationships with couriers and logistics providers
  • Work closely with the business to solution existing and future customer requirements
  • Liaise with service providers to improve efficiencies
  • Resolve any complaints expediently
  • Meet costs, productivity, accuracy and timelines targets
  • Maintain metrics and analyse data to assess performance and implement improvements
  • Maintain good relationships with government agencies as required
  • Review invoices to identify mistakes and to strive for continuous improvement at all times.

ESSENTIAL QUALIFICATIONS, SKILLS AND EXPERIENCE:

  • Previous experience in a Logistics management role.
  • Experience in import/export controls
  • Familiar with the use of SPIRE
  • Proficient in Microsoft Excel
  • Ability to prioritise & organise own work in a busy environment
  • Accuracy and high attention to detail
  • Ability to apply initiative to solve problems
  • Self-motivated, positive and proactive attitude
  • Flexible and adaptable decision making
  • Good written and verbal communication skills
  • Able to work as part of a team or independently
  • Good organisational/planning skills
  • Excellent numeracy skills

DESIRABLE QUALIFICATIONS, SKILLS AND EXPERIENCE:

  • Level 3 Customs Practitioner Award
  • Diploma in World Customs Compliance & Regulations
  • More than 5 years’ experience in international trade
  • Level 4 Logistics Diploma
  • Minimum 3 years’ experience being responsible for Logistics Transport within an organisation
  • Previous Logistics experience
  • Supplier skills and experience
  • Ability to demonstrate continuous improvement methodology
  • Commercial acumen
  • Solutions experience to meet customer requirements

Service Coordinator

Service Coordinator

Long Eaton, Nottingham

£19,000 - £21,000 Per Annum

Monday - Friday 8.00am - 5.00pm

Full Time, Permanent

Our client is seeking an experienced Service Coordinator who will help manage the diaries of engineers and ensure all schedule appointments are attended. You will have excellent organisational skills and be able to work in a high pressure environment. Attention to detail is critical and you have have excellent time management skills, in order to successfully plan an Engineers diary and also your own workload.

Responsibilities:

  • Coordinate a team of field based engineers, utilising company tools, monitor engineer efficiencies and provide customer satisfaction using Incident Management
  • Take incoming calls from customers and suppliers
  • Customer liaison/enquiries
  • Engineer contact/communication/support
  • Dealing with scheduling, booking and cancelling appointments
  • Quotations/estimates
  • Check and monitor job sheets/time-sheets
  • Accurate invoicing and timely collation of job sheets
  • General admin duties

Skills/Attributes/Experience:

  • Previous experience within a scheduling position would be advantageous
  • Experience working within the transport industry is preferable
  • Organisational skills and excellent time management is ESSENTIAL
  • IT literate and ability to use diary booking systems

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

communication.

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