| SALES SUPPORT ADMINISTRATOR (PROPERTY) |

| MAPPERLEY |

| £18,000 PER ANNUM |

Our client is seeking to appoint a motivated, efficient and energetic individual to become an integral part of their sales team in their busy Estate Agency! You will be an excellent communicator, with a meticulous approach and self-discipline.

Being the first point of contact for many, you will be the face of the business and ensure each and every customer walks away having received an outstanding, first class service!

Hours: 42.5 hours per week, Mon - Fri 9.00am - 6.00pm (30 minute lunch) including alternate Saturdays 9.00am - 4.00pm

Responsibilities:

• Answering the telephone, greeting visitors to the branch and dealing with day-to-day enquiries into the office
• Taking messages for other staff members and dealing with general queries
• Booking market appraisals on potential new properties
• Taking all relevant information about the property from prospective vendors, including selling the services of the business to them
• Arrange viewing appointments on properties for sale
• Chase up potential leads
• Registering the requirements of interested applicants who are looking for a property and matching their requirements to the available stock to try and pro-actively market the properties for sale
• Other varied daily activities

Skills/Attributes/Experience:

• Experience in an Administrative role is ESSENTIAL
• Excellent telephone manner
• Organised, with meticulous attention to detail
• The role offers the opportunity to acquire more responsibility within the office once the candidate is established within the role
• Outstanding attitude, with a 'willdo' approach
• Property based experience would be advantageous but is not essential

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Are you ambitious with a solid background in customer service, looking to diversify into the property sector? A new opportunity has arisen within a well established property company for an organised, driven individual to join the Pre-Market Team!

**Property Experience is NOT essential for this role providing you have a willingness to learn!**

Location: Eastwood

Salary: £16,000 per annum (OTE £18,000 - £19,000 Per Annum)

Benefits:

• Childcare Vouchers!
• Car Benefit Scheme!
• Choice Discounts, including shopping cards, money off deals and restaurant discount cards
• Buy as you Earn Scheme
• Life Assurance
• Sharesave
• Dental Insurance
• Health Cash Plans
• Buy up to 5 additional Holidays per year
• 20% Discount on new EE Contracts!
• Estate Agency staff discount!

Key Responsibilities:

• Ensure all valuations requests from Clients are dealt with within SLA’s
• Ensure effective communication with both internal and external clients
• Make appointments with vendors and nominated Estate Agents.
• Chase Agents for return of paperwork to enable efficient production of packs by the PropertyValuation Co-ordinators
• Ensure an effective audit trail on Compass with relevant notes
• Chase the return of reports and keep Clients updated
• Record any expenditure and liaise with Accounts to ensure any necessary invoices are raised
• Liaise with both internal and external colleagues with effective communication to ensure business relationships are maintained and sustained

Skills/Experience/Attributes:

• Excellent customer service skills
• Good communication skills both verbally and in writing
• Ability to prioritise workload

Desirable:

• Experience within the property/new build industry

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

This role is still available as of 31st October 2018!

Are you ambitious with a solid background in customer service, looking to diversify into the property sector? A new opportunity has arisen within a well established property company for an organised, driven individual to join the Pre-Market Team!

**Property Experience is NOT essential for this role providing you have a willingness to learn!**

Location: Eastwood

Salary: £15,000 per annum (OTE £17,000 Per Annum)

Benefits:

• Childcare Vouchers!
• Car Benefit Scheme!
• Choice Discounts, including shopping cards, money off deals and restaurant discount cards
• Buy as you Earn Scheme
• Life Assurance
• Sharesave
• Dental Insurance
• Health Cash Plans
• Buy up to 5 additional Holidays per year
• 20% Discount on new EE Contracts!
• Estate Agency staff discount!

Key Responsibilities:

• Ensure all valuations requests from Clients are dealt with within SLA’s
• Ensure effective communication with both internal and external clients
• Make appointments with vendors and nominated Estate Agents.
• Chase Agents for return of paperwork to enable efficient production of packs by the PropertyValuation Co-ordinators
• Ensure an effective audit trail on Compass with relevant notes
• Chase the return of reports and keep Clients updated
• Record any expenditure and liaise with Accounts to ensure any necessary invoices are raised
• Liaise with both internal and external colleagues with effective communication to ensure business relationships are maintained and sustained

Skills/Experience/Attributes:

• Excellent customer service skills
• Good communication skills both verbally and in writing
• Ability to prioritise workload

Desirable:

• Experience within the property/new build industry

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Our Client based in Eastwood are currently looking to recruit a Property Sales Advisor to join their team. You will ideally have experience of a fast paced, high pressure working environment and work to targets and various service level agreements.

Salary: £15,000 - £16,000 pro rata (+ bonus dependant on experience OTE is around £19,000 per annum)

Location: Eastwood

The role of Sales Advisor is a crucial part of the Sales Team to ensure that Client’s requirements are met in terms of marketing properties, agreeing sales and progressing these efficiently through to completion. You will liaise with Estate Agents, Vendors, Solicitors, mortgage lenders and report back to the clients, vendors and purchasers to resolve any delays in the process.

Responsibilities:

• Taking instructions to market and liaising with Estate Agents regarding the marketing strategy for properties
• Weekly reporting to clients on the marketing of their properties
• Taking and qualifying offers to agree sales
• Progressing the sales to completion
• Liasing with solicitors, mortgage lenders, surveyors, vendor and purchasers
• Checking any chain issues and resolving these
• Providing weekly reports on pipeline
• Sales Administration

Ideal Skills:

• Estate Agency experience
• Knowledge of the residential sales process
• Excellent communication and IT skills
• Confident and articulate
• Self motivated and well organised
• Strong problem solving skills
• Ability to provide excellent customer service

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.