Get new jobs for this search by email

Inbound Customer Service Advisor - Numerous Positions Available!

|INBOUND CUSTOMER SERVICE ADVISOR|

| NOTTINGHAM CITY CENTRE |

| £18,380 PER ANNUM + MONTHLY BONUSES, RISES TO £20,352 AFTER 6 MONTHS! |

| FULL TIME, 37.5 PER WEEK, INCLUDING 2 WEEKENDS PER MONTH |

| START DATE: 24TH JUNE 2019|

Are you immediately available and have experience within customer service? Are you ready to take the next step in your career and join a large company who is focused on your growth and progression?

If this sounds like the perfect position for you, then we'd love to hear from you!

If you have the passion, we have the position!

Responsibilities:

  • Inbound call handling, assisting customers to resolve technical issues
  • General enquiry handling with a strong customer focus
  • Delivering a professional sales and service experience
  • Offering appropriate products whilst meeting compliance and quality standards
  • Ensure complaints are minimised and well-handled
  • Implementing feedback from Team Leaders relating to call conduct, quality and compliance adherence as well as other performance areas

Skills/Experience/Attributes:

  • Previous experience in a customer service facing role is ESSENTIAL
  • Communication skills - Effective oral and written communication skills
  • Tenacious, driven personality with a strong will and want to learn and progress
  • Ability to solve or spot problems and escalate the issues if you are unable to solve it
  • Ability to be self-sufficient, using the available tools to help build knowledge

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Service Professionals, We Need You!

CUSTOMER SERVICE PROFESSIONALS - WE WANT TO HEAR FROM YOU!

Do you describe yourself as personable? Are you someone who loves to interact with others? Are you confident in communicating in an engaging tone, whilst also being able to both listen and respond? Are you driven and passionate about what you do and the impact your role has on the wider world?

We have numerous positions available for those who would love to pursue a career within the customer service sector and enhance your existing skills! We have several opportunities, both inbound and outbound, all located surrounding Nottingham City Centre and easily accessible via public transport!

 

Salary: From £17,000 per annum starting salary - £20,000 per annum

 

Location: Nottingham City Centre & Nottinghamshire Areas


If you are ready to make your move away from retail, hit 'apply' and let us discuss our current opportunities with you!

Graduates wanted!

Are you a recent graduate looking to kick-start you career?

We regularly receive various amazing opportunities for graduates from a variety of companies in various industries that are paying highly competitive salaries for the right candidates.

At the moment, we are particularly interested in graduates or soon to be graduate in Science related subjects, History, Maths and English; however, we would love to hear from graduates from all disciplines for all potential opportunities!

We have a number of positions with salaries ranging from £15k - 20k, based across various locations across Nottinghamshire.

Skills / Experience / Attributes
The ideal candidate should demonstrate the following qualities:

  • A graduate or soon to be graduate
  • Able to demonstrate on your CV involvement in extracurricular activities, work experience and / or a strong academic background
  • Excellent communication skills, including written and verbal
  • Strong organisational and time management skills
  • Attention to detail with a high level of accuracy 
  • Personable, enthusiastic and hard working
  • Ambitious, wanting to learn, develop and progress within a company.

If you are interested in finding out more about our graduate opportunities, please apply within.

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Get new jobs for this search by email