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Sales Administrator

WE DON'T DRESS IT UP ... BUT YOU WILL!

| SALES ADMINISTRATOR |

| BILBOROUGH |

| £19,000 - £20,000 PER ANNUM |

Our client, a leading outdoor clothing supplier, are seeking to appoint an organised, motivated individual with an excellent presence and infectious personality to liaise with new and existing customers in regards to the products on offer. You will be on the 'front line' of the business, with a level of tenacity that ensures a proactive manner achieves a positive result!

Hours: 40 Hours per week, Monday to Friday between 8:30am - 5.00pm

Responsibilities:

  • First point of contact for inbound calls/enquiries
  • Handling customer enquiries and follow-up customer satisfaction calls
  • Producing quotations for customers, following these up in a timely manner
  • Tracking deliveries and processing product orders
  • Process orders via website, email or phone
  • Utilise customer service skills to resolve issues as they arise
  • Maintain and update sales and customer records
  • Communicate important feedback from customers internally
  • Stay up-to-date with new products and features
  • Supporting the sales force with general operations to help reach the team’s objectives
  • Follow up on sales enquires

Skills/Attributes/Experience:

  • Experience within a similar role is ESSENTIAL
  • Excellent communication skills
  • Customer service orientation and polite telephone manner
  • Strong work ethic and ability to prioritise own workload
  • Excellent organisational and multitasking skills to ability to manage a number of projects at the same time
  • A team player with high level of dedication
  • Computer literacy
  • Well versed in IT skills and CRM systems
  • Must be detail oriented

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Appointment Executive

READY TO BOOK AN APPOINTMENT FOR YOUR NEXT CAREER MOVE?

 

| APPOINTMENT EXECUTIVE |

| LENTON |

| £17,500 PER ANNUM OTE £21,500 |

 

HOURS: FLEXIBLE OVER 7 DAYS 

Our client are seeking to appoint a tenacious individual to form a key part of their busy customer centric team of individuals who all enjoy delivering an outstanding customer experience! If you are target/sales driven and have an excellent telephone manner as well as a warm and friendly personality, this is the opportunity you've been waiting for!

Responsibilities:
 

  • Answering incoming telephone enquiries with the aim of turning them into appointments
  • Engaging & answering our customer’s enquiries via email / website, so having a flair for talking, engaging & selling to customers is key
  • General customer service duties


Skills/Attributes/Experience:

  • Excellent telephone manner
  • Sales / target driven
  • Well organised with attention to detail
  • Strong communication skills
  • Good standard of education

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

New Business Administrator - 7 Month FTC

| NEW BUSINESS ADMINISTRATOR - 7 MONTH FTC |

| £19,000 PER ANNUM |

| HUCKNALL |

Our client are seeking to appoint a highly proactive, tenacious individual to take responsibility of ensuring that new client's needs are met. You will be a great listener, with the ability to present ideas and ensure a sound understanding of customer requirements. You will possess the ability to retain product information, with a genuine passion for providing outstanding customer service alongside excellent social skills!

Responsibilities:

  • Proactively contact new customers to confirm their full requirements, ensuring they are aware of the full range of products available
  • Take a consultative approach to the customer, working closely with them to finalise their order
  • Provide extensive and relevant product information and arrange for samples to be sent out to the customer
  • Use an internal system to generate and send out a quote, chasing the customer for approval
  • Process orders accurately onto the system, liaising with the client right up to delivery
  • Provide details to buying department on likely stock requirements moving forward
  • Accurately record information on the CRM system

Skills/Attributes/Experience:

  • Experience in a customer focused/ administrative position is essential
  • Excellent social skills with the ability to concrete out a realistic idea as to what customers can expect is ESSENTIAL
  • Strong communication/listening/conversational skills
  • Ability to present options, talk about ideas and assist customers
  • Proactive nature, ensuring things are followed up efficiently
  • IT literacy, with the ability to learn new systems

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your applicationwith no further communication.

Feeling Rejected By Retail?

REJECTED BY RETAIL?

| INBOUND CUSTOMER SERVICE ADVISOR |

| COLWICK |

| £17,121 PER ANNUM |

Due to continuing success, our client are seeking to appoint numerous driven, customer focused individuals to help enhance the business reputation, drive sales and assist customers. You will be eloquent, a good listener and able to build rapport with customers! This is an outstanding opportunity to join a market leader, offering clear progression and fantastic development opportunities!

Hours: Full & Part Time Hours

Full Time:

  • 37.5 Hours a week between 8am - 9pm, Mon-Fri and 9am - 5pm Sat & Sun
  • Shifts will be either 8am - 4pm OR 9am-5pm rotating
  • 1 Weekend in every 4
  • 1 week in every 4 will be late shifts 1pm - 9pm

Part Time:

15 hours per week - 4PM - 9PM + 1 Weekend

Responsibilities:

  • To support all functions within the Sales department through inbound and outbound calls and emails to customers to coordinate a suitable appointment time that meets both the customer and the advisor
  • Dealing with both general and sales enquiries, via inbound calls and emails, relating to products pricing or service and maximising each sales opportunity
  • Issuing brochures following customer requests
  • Ensuring that all cancelled sales appointment requests are followed up with a rebooked appointment
  • Maximising all sales opportunities through taking inbound customer calls who wish to discuss their recent order quotation
  • Adopting sales techniques to convert quotes into orders
  • Promote the services, products and benefits of the business to promote orders

Skills/Attributes/Experience:

  • Experience within a customer service environment (any sector) is ESSENTIAL
  • Customer service experience in retail or hospitality is suitable
  • Confident telephone manner
  • Strong communication skills
  • Good IT skills, confident with data input
  • Excellent attention to detail

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Service Advisor - 2 Positions Available

| CUSTOMER SERVICE ADVISOR - 2 POSITIONS AVAILABLE! |

| £18,000 - £18,500 PER ANNUM |

| COLWICK |

*CANDIDATES MUST HAVE A CLEAN DRIVING LICENCE AND ACCESS TO THEIR OWN VEHICLE*

Our client are seeking to appoint two individuals who possess excellent administrative skills and thrives on providing exceptional customer service! You will be responsible for ensuring all incoming enquiries, both verbal and electronic, are dealt with in a courteous, professional and competent manner! You will thrive within a busy environment and excel under pressure!

Responsibilities:

  • Receive a large volume of incoming calls from customers
  • Support customers with their enquiries and processing orders accurately
  • Assist with email enquiries promptly, following up on these to ensure the customer is satisfied
  • Make a small number of proactive customer calls to update them on their orders, inform them of any delays or changes to delivery
  • Taking payments where required
  • Update KPI Sheets frequently
  • Set up new customer contracts on the internal system, maintaining them and keeping them up to date

Skills/Attributes/Experience:

  • Experienced working in a fast paced environment/customer service role is ESSENTIAL
  • Ideally have experience in a call centre or contact centre environment
  • Excellent attention to detail
  • Ability to prioritise work load to ensure customer demands are fully met
  • Ability to work as part of a team
  • Excellent communication skills
  • Energetic, enthusiastic and happy!
  • Driving License and access to a vehicle is ESSENTIAL!

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

 

Accompanied Viewer (Property)

TAKE YOUR FIRST STEP ON THE LADDER OF YOUR PROPERTY CAREER!

| ACCOMPANIED VIEWER (PROPERTY) |

| MAPPERLEY |

| £18,000 PER ANNUM |
| OTE £20,000 PER ANNUM |

Our client are seeking to appoint a confident, engaging individual to front-line the business in showing potential purchasers around a mixture of empty, tenanted and occupied properties!

You will be a well presented, professional individual with the ability to think ahead in order to prepare and present, in the very best light, the available properties. This is an excellent opportunity for a charming, sociable individual to hone in on already established customer service skills to further develop within the property sector!

Hours: Tuesday - Friday - 9.00am - 6.00pm & Saturday - 9.00am - 4.00pm

Mileage allowance: 40p per mile - this role with predominantly be field based.


Responsibilities:

  • Diary management - planning and attending viewings as required
  • Preparing properties prior to viewings
  • Provide outstanding levels of customer service
  • Client liaison, often being the first face potential buyers see, making an excellent first impression
  • Ensuring excellent property based knowledge on the properties
  • Responsible for property keys and ensure they are collected and returned to the office as appropriate
  • Ensuring property is secured following viewings

Skills/Attributes/Experience:

  • Experience in Property is NOT ESSENTIAL
  • Excellent Customer Service skills are ESSENTIAL
  • Punctual and reliable
  • Well presented, with excellent customer service skills
  • Ability to manage own diary/travel
  • Team player
  • Excellent communication skills, confident liaising with people

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Ready To Make Your Move Out Of Retail?

EXIT RETAIL, ENTER THE OFFICE...

 

| INBOUND CUSTOMER SERVICE ADVISOR |

| COLWICK |

| £17,121 PER ANNUM |

 

Due to continuing success, our client are seeking to appoint numerous driven, customer focused individuals to help enhance the business reputation, drive sales and assist customers. You will be eloquent, a good listener and able to build rapport with customers! This is an outstanding opportunity to join a market leader, offering clear progression and fantastic development opportunities!

* Assessment day Friday 11th January at 9.00am *

Hours: Full & Part Time Hours

Full Time:

  • 37.5 Hours a week between 8am - 9pm, Mon-Fri and 9am - 5pm Sat & Sun
  • Shifts will be either 8am - 4pm OR 9am-5pm rotating
  • 1 Weekend in every 4
  • 1 week in every 4 will be late shifts 1pm - 9pm

Part Time:

15 hours per week - 4PM - 9PM + 1 Weekend

Responsibilities:

  • To support all functions within the Sales department through inbound and outbound calls and emails to customers to coordinate a suitable appointment time that meets both the customer and the advisor
  • Dealing with both general and sales enquiries, via inbound calls and emails, relating to products pricing or service and maximising each sales opportunity
  • Issuing brochures following customer requests
  • Ensuring that all cancelled sales appointment requests are followed up with a rebooked appointment
  • Maximising all sales opportunities through taking inbound customer calls who wish to discuss their recent order quotation
  • Adopting sales techniques to convert quotes into orders
  • Promote the services, products and benefits of the business to promote orders

Skills/Attributes/Experience:

  • Experience within a customer service environment (any sector) is ESSENTIAL
  • Customer service experience in retail or hospitality is suitable
  • Confident telephone manner
  • Strong communication skills
  • Good IT skills, confident with data input
  • Excellent attention to detail

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Advisor - 2 Positions Available!

Due to continued growth, our Client is seeking to appoint numerous individuals with great communication skills and a positive approach to join their Customer Services Department.

The only experience required is to have previously worked within a contact centre!

**Due to the location of this client and indeed ours, we are more than happy to offer a Skype interview**

Location: 0.5 miles from Junction 27, Hucknall 4 miles, Mansfield 7 miles, Kirkby In Ashfield 3 miles, Eastwood 5 miles

Public Transport:

  • Black Cat (From Derby) Every HOUR
  • Threes (from Nottingham) From EVERY 10 Minutes

Salary: £16,000 to £18,000 per annum (dependant on experience)

Responsibilities:

  • Take inbound calls
  • Deal with all post sale queries
  • Process telephone orders
  • Process customer returns
  • Support the order input team as required
  • Respond to email and fax queries

Skills/Experience/Attributes:

  • Experience with a Customer Services Department/Contact Centre is essential
  • Able to use initiative
  • Excellent communication skills at all levels
  • Proactive manner

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Graduates wanted!

Are you a recent graduate looking to kick-start you career?

We regularly receive various amazing opportunities for graduates from a variety of companies in various industries that are paying highly competitive salaries for the right candidates.

At the moment, we are particularly interested in graduates or soon to be graduate in Science related subjects, History, Maths and English; however, we would love to hear from graduates from all disciplines for all potential opportunities!

We have a number of positions with salaries ranging from £15k - 20k, based across various locations across Nottinghamshire.

Skills / Experience / Attributes
The ideal candidate should demonstrate the following qualities:

  • A graduate or soon to be graduate
  • Able to demonstrate on your CV involvement in extracurricular activities, work experience and / or a strong academic background
  • Excellent communication skills, including written and verbal
  • Strong organisational and time management skills
  • Attention to detail with a high level of accuracy 
  • Personable, enthusiastic and hard working
  • Ambitious, wanting to learn, develop and progress within a company.

If you are interested in finding out more about our graduate opportunities, please apply within.

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

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