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Supplier Retention Advisor

| SUPPLIER RETENTION ADVISOR |

| DERBY |

| PAY RATE: £9.23 |

| PART-TIME - 20 HOURS A WEEK |

| WORKING HOURS: MONDAY - FRIDAY, 9:00AM - 1.00PM|

| TEMPORARY ASSIGNMENT: 3 MONTHS - INITIALLY |

| NO COLD CALLING!!! |

Our client is seeking to appoint a confident individual with outstanding communication skills in order to support the Senior Retentions Team Advisor!

You will have excellent time-management skills with a genuine passion for providing outstanding customer service!

Responsibilities:

  • Provide outgoing telephone and email support to suppliers.
  • Updating current supplier and customer records accordingly.
  • Maintaining internal documents of internal and external documents relating to supplier retention.
  • Building and maintaining existing client relationships through outbound account management.
  • Take incoming calls from customers and general customer liaison/queries.
  • Providing information on the services offered being offered.
  • Renewing subscriptions provided by the company.
  • General Administrative duties.

Skills/Attributes/Experience:

  • Experience within a customer facing role is ESSENTIAL.
  • Phone based experience is ESSENTIAL.
  • Able to work in a fast past environment.
  • Strong time management and organisation skills.
  • Happy to work within a target driven environment.
  • Good IT skills, with the ability to learn and understand new systems.
  • Excellent communication skills and be able to build rapport with customers.
  • Ability to work to deadlines/targets whilst maintaining high level of attention to detail.
  • Enjoys working within a team!

Please only apply for this position if you can provide evidence on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Service Advisor - Immediate Starts!

| CUSTOMER SERVICE ADVISOR |

| NOTTINGHAM CITY CENTRE |

| £18,380 PER ANNUM + UPTO £8550 BONUS - RISES TO £20,352 AFTER 6 MONTHS! |

| FULL TIME, 37.5 PER WEEK, 8.00AM - 8.00PM ON A ROTA BASIS - NO WEEKEND WORKING! |

Are you seeking your next step within customer service? Are you looking to join a large, highly succesful company who are focused on your growth and progression?If you have the passion, we have the position!

Benefits:

  • 33 days annual leave + stats, with an annual option to buy up to 5 additional days
  • Cycle to Work scheme - up to £1,000 worth of bike and accessories with an option to purchase the bike at a lower cost
  • Health Cash Plan - claim money back towards essential healthcare, including a virtual GP service
  • Free Wi-Fi, hot drinks and FREE fresh fruit
  • Discounted Sky TV and broadband packages
  • Pension scheme & free life assurance
  • Comprehensive in-house training with clearly defined career progression opportunities
  • Great employee discounts at local shops, gyms and restaurants

Responsibilities:

  • Calling EXISTING customers to promote current services - NO cold calling!
  • General enquiry handli

    | CUSTOMER SERVICE ADVISOR |

    | NOTTINGHAM CITY CENTRE |

    | £18,380 PER ANNUM + UPTO £8550 BONUS - RISES TO £20,352 AFTER 6 MONTHS! |

    | FULL TIME, 37.5 PER WEEK, 8.00AM - 8.00PM ON A ROTA BASIS - NO WEEKEND WORKING! |

    Are you seeking your next step within customer service? Are you looking to join a large, highly succesful company who are focused on your growth and progression?If you have the passion, we have the position!

    Benefits:

  • 33 days annual leave + stats, with an annual option to buy up to 5 additional days
  • Cycle to Work scheme - up to £1,000 worth of bike and accessories with an option to purchase the bike at a lower cost
  • Health Cash Plan - claim money back towards essential healthcare, including a virtual GP service
  • Free Wi-Fi, hot drinks and FREE fresh fruit
  • Discounted Sky TV and broadband packages
  • Pension scheme & free life assurance
  • Comprehensive in-house training with clearly defined career progression opportunities
  • Great employee discounts at local shops, gyms and restaurants
  • Responsibilities:

  • Calling EXISTING customers to promote current services - NO cold calling!
  • General enquiry handling with a strong customer focus
  • Delivering a professional sales and service experience
  • Offering appropriate products whilst meeting compliance and quality standards
  • Skills/Experience/Attributes:

  • Previous experience in a customer service role is ESSENTIAL
  • Communication skills - effective oral and written communication skills
  • Tenacious, driven personality with a strong will and want to learn and progress
  • Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

    Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

    ng with a strong customer focus
  • Delivering a professional sales and service experience
  • Offering appropriate products whilst meeting compliance and quality standards

Skills/Experience/Attributes:

  • Previous experience in a customer service role is ESSENTIAL
  • Communication skills - effective oral and written communication skills
  • Tenacious, driven personality with a strong will and want to learn and progress

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Free Fruit Forever!

| CUSTOMER SERVICE ADVISOR |

| NOTTINGHAM CITY CENTRE |

| £18,380 PER ANNUM + UPTO £8550 BONUS - RISES TO £20,150 AFTER 6 MONTHS! |

| FULL TIME, 37.5 PER WEEK, 8.00AM - 8.00PM ON A ROTA BASIS - 2 DAYS OFF PER WEEK |

Are you seeking your next step within customer service? Are you looking to join a large, highly succesful company who are focused on your growth and progression? If you have the passion, we have the position!

Benefits:

  • 25 days annual leave + stats, with an annual option to buy up to 5 additional days
  • Cycle to Work scheme - up to £1,000 worth of bike and accessories with an option to purchase the bike at a lower cost
  • Salary Finance - a dedicated online portal offering lending and saving facilities, financial wellbeing and support services
  • Health Cash Plan - claim money back towards essential healthcare, including a virtual GP service
  • Free Wi-Fi, hot drinks and fresh fruit
  • Discounted Sky TV and broadband packages
  • Pension scheme & free life assurance
  • Comprehensive in-house training with clearly defined career progression opportunities
  • Great employee discounts at local shops, gyms and restaurants

Responsibilities:

  • Calling EXISTING customers to promote current services - NO cold calling!
  • General enquiry handling with a strong customer focus
  • Delivering a professional sales and service experience
  • Offering appropriate products whilst meeting compliance and quality standards

Skills/Experience/Attributes:

  • Previous experience in a customer service role is ESSENTIAL
  • Communication skills - effective oral and written communication skills
  • Tenacious, driven personality with a strong will and want to learn and progress

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Service Professionals, We Need You!

CUSTOMER SERVICE PROFESSIONALS - WE WANT TO HEAR FROM YOU!

Do you describe yourself as personable? Are you someone who loves to interact with others? Are you confident in communicating in an engaging tone, whilst also being able to both listen and respond? Are you driven and passionate about what you do and the impact your role has on the wider world?

We have numerous positions available for those who would love to pursue a career within the customer service sector and enhance your existing skills! We have several opportunities, both inbound and outbound, all located surrounding Nottingham City Centre and easily accessible via public transport!

 

Salary: From £17,000 per annum starting salary - £20,000 per annum

 

Location: Nottingham City Centre & Nottinghamshire Areas


If you are ready to make your move away from retail, hit 'apply' and let us discuss our current opportunities with you!

Feeling Rejected By Retail?

FEELING REJECTED BY RETAIL?

| INBOUND CUSTOMER SERVICE ADVISOR |

| COLWICK |

| £17,121 PER ANNUM |

Due to continuing success, our client are seeking to appoint numerous driven, customer focused individuals to help enhance the business reputation, drive sales and assist customers. You will be eloquent, a good listener and able to build rapport with customers! This is an outstanding opportunity to join a market leader, offering clear progression and fantastic development opportunities!

Hours: Full & Part Time Hours Available!

Full Time:

  • 37.5 Hours a week between 8am - 9pm, Mon-Fri and 9am - 5pm Sat & Sun
  • Shifts will be either 8am - 4pm OR 9am-5pm rotating
  • 1 Weekend in every 4
  • 1 week in every 4 will be late shifts 1pm - 9pm

Part Time:

15 hours per week - 4PM - 9PM + 1 Weekend

Responsibilities:

  • To support all functions within the Sales department through inbound and outbound calls and emails to customers to coordinate a suitable appointment time that meets both the customer and the advisor
  • Dealing with both general and sales enquiries, via inbound calls and emails, relating to products pricing or service and maximising each sales opportunity
  • Issuing brochures following customer requests
  • Ensuring that all cancelled sales appointment requests are followed up with a rebooked appointment
  • Maximising all sales opportunities through taking inbound customer calls who wish to discuss their recent order quotation
  • Adopting sales techniques to convert quotes into orders
  • Promote the services, products and benefits of the business to promote orders

Skills/Attributes/Experience:

  • Experience within a customer service environment (any sector) is ESSENTIAL
  • Customer service experience in retail or hospitality is suitable
  • Confident telephone manner
  • Strong communication skills
  • Good IT skills, confident with data input
  • Excellent attention to detail

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Part Time Customer Service Advisor (Inbound)

"Go the extra mile, it's never crowded there!"

| INBOUND CUSTOMER SERVICE ADVISOR |

| COLWICK |

| £8.74 PER HOUR - 15 HOURS/ WEEK |

Due to continued growth, our client are seeking to appoint several customer focused individuals to help enhance the business reputation, as well as assisting customers with general enquiries. You will be eloquent, a good listener and able to build rapport with customers with ease! If you have customer service experience within any sector, keep reading!

This is an outstanding opportunity to join a market leader, offering clear progression and fantastic development opportunities!

  • 15 hours per week - 4PM - 9PM + 1 Weekend in 4

 

Responsibilities:

  • To support all functions within the Sales department through inbound and outbound calls and emails to customers to coordinate a suitable appointment time that meets both the customer and the advisor
  • Dealing with both general and sales enquiries, via inbound calls and emails, relating to products pricing or service and maximising each sales opportunity
  • Issuing brochures following customer requests
  • Maximising all sales opportunities through taking inbound customer calls who wish to discuss their recent order quotation
  • Promote the services, products and benefits of the business

Skills/Attributes/Experience:

  • Experience within a customer service environment (any sector) is ESSENTIAL
  • Customer service experience in retail or hospitality is suitable
  • Confident telephone manner
  • Strong communication skills
  • Good IT skills, confident with data input
  • Excellent attention to detail

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Service Advisor (Inbound)

"Go the extra mile, it's never crowded there!"

| CUSTOMER SERVICE ADVISOR (INBOUND) |

| COLWICK |

| £17,121 PER ANNUM |

Due to continued growth, our client are seeking to appoint several customer focused individuals to help enhance the business reputation, as well as assisting customers with general enquiries. You will be eloquent, a good listener and able to build rapport with customers with ease! If you have customer service experience within any sector, keep reading!

This is an outstanding opportunity to join a market leader, offering clear progression and fantastic development opportunities!

Full & Part Time positions available!

Full Time:

  • 37.5 Hours a week, shifts between 8am - 9pm Mon-Fri and 9am - 5pm Sat & Sun (1 in 4)
  • Shifts will be either 8am - 4pm OR 9am-5pm rotating
  • 1 week in every 4 will be late shifts - 1pm - 9pm

Part Time:

  • 15 hours per week - 4PM - 9PM + 1 Weekend in 4

Responsibilities:

  • To support all functions within the Sales department through inbound and outbound calls and emails to customers to coordinate a suitable appointment time that meets both the customer and the advisor
  • Dealing with both general and sales enquiries, via inbound calls and emails, relating to products pricing or service and maximising each sales opportunity
  • Issuing brochures following customer requests
  • Maximising all sales opportunities through taking inbound customer calls who wish to discuss their recent order quotation
  • Promote the services, products and benefits of the business

Skills/Attributes/Experience:

  • Experience within a customer service environment (any sector) is ESSENTIAL
  • Customer service experience in retail or hospitality is suitable
  • Confident telephone manner
  • Strong communication skills
  • Good IT skills, confident with data input
  • Excellent attention to detail

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

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