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Part Time Receptionist

Our client is seeking to appoint a friendly, outgoing and organised front of house receptionist to be first point of contact with both customers and visitors alike! The role will also involve a wide range of administration tasks and will report to the facilities manager.

  • Hours: 25 hours per week, over 5 days - 8.30am - 1.30pm 
  • Salary: £18,000 FTE therefore £13,800 per annum 
  • Location: Lenton
  • Permanent  

 

DUTIES & RESPONSIBILITIES:

  • Greeting customers and visitors and ensuring that all visitors sign in and out of the building correctly
  • Answering telephone calls via the company switchboard
  • Sorting incoming and outgoing mail and small deliveries
  • Ensure staff and company car registers are up to date
  • Manage the room booking system and ensure that rooms are in order in conjunction with facilities team
  • Arranging taxi’s for visitors and checking monthly taxi invoices
  • Booking in customer repairs
  • Organizing customer collections and taking payments
  • Arrange contractor call outs for facilities maintenance and producing purchase orders
  • Ensure that internal issues with subcontractors are addressed and communicated effectively
  • Ordering stationary and managing stocks by stock rotation

 

SKILLS AND QUALITIES:

  • Two year’s experience in a front of house or customer service role in a business to business environment is essential 
  • Excellent interpersonal skills with the ability to keep calm in a pressurised environment
  • Professional, friendly and enthusiastic attitude with a desire to provide great customer service
  • Strong written and oral communication skills
  • Keen eye for detail to identify security or health and safety issues
  • Proficient IT skills with the ability to learn new systems quickly

 

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