Get new jobs for this search by email

Customer Service Representative (Inbound) - Nottingham Audi - 2 Positions Available!

Do you want to be part of a company that believes in giving back to its employees by providing great bonuses and incentives?!

Well our client Nottingham Audi - part of the prestigious Sytner Group are looking for outstanding customer service candidates to join their inbound team. Are you outgoing, motivated to achieve and looking for your next exciting career move? If the answer is YES then apply today!

Location: Lenton, Nottingham

Salary: £15,600 (+ commission OTE £18,000)

Hours: Shift rotation between 8.00am - 6.00pm with 1 Saturday in 4 - 8.00am - 1.00pm

Bonuses and Incentives :

  • Attendance Bonus - Year End Zero absence in 12 months -£250
  • Retention Bonus After 2 years’ service - £750
  • Minimum bonus per year £4000
  • Car scheme (Yes that’s right you could be driving an Audi)
  • Get your birthday off
  • Plus more

Key Responsibilities:

  • Provide inbound telephone customer service
  • Provide accurate product information
  • Maintain and update all relevant information on individual accounts
  • Working as a team and as an individual, working towards the monthly bonus targets
  • Take responsibility for your daily work load and complete in a timely manner, maximising the productivity of the department

Skills/Experience/Attributes:

  • Excellent communication and conversational skills
  • Experience of customer service - be that in an office environment, retail or hospitality
  • Warm and friendly nature
  • Strong customer service skills
  • Comfortable with learning new systems

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Sales Support Administrator (Property)

Our client is seeking to appoint a motivated, efficient and energetic individual to become an integral part of their sales team in their busy Estate Agency! You will be an excellent communicator, with a meticulous approach and self-discipline.

Being the first point of contact for many, you will be the face of the business and ensure each and every customer walks away having received an outstanding, first class service!

Location: Mapperley, Nottingham

Salary: £18,000 per annum

Hours: 42.5 hours per week, Mon - Fri 9.00am - 6.00pm (30 minute lunch) including alternate Saturdays 9.00am - 4.00pm

Responsibilities:

  • Answering the telephone, greeting visitors to the branch and dealing with day-to-day enquiries into the office
  • Taking messages for other staff members and dealing with general queries
  • Booking market appraisals on potential new properties
  • Taking all relevant information about the property from prospective vendors, including selling the services of the business to them
  • Arrange viewing appointments on properties for sale
  • Chase up potential leads
  • Registering the requirements of interested applicants who are looking for a property and matching their requirements to the available stock to try and pro-actively market the properties for sale
  • Other varied daily activities

Skills/Attributes/Experience:

  • Experience in an Administrative role is ESSENTIAL
  • Excellent telephone manner
  • Organised, with meticulous attention to detail
  • The role offers the opportunity to acquire more responsibility within the office once the candidate is established within the role
  • Outstanding attitude, with a 'willdo' approach
  • Property based experience would be advantageous but is not essential

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Service Advisor - 3 Positions Available - Outstanding Benefits!!

Our client, a forward-thinking organisation with an excellent track record for developing employees in a rewarding career path, are seeking candidates with first-class communication and customer service skills. You’ll work with big name retailers, processing their orders, resolving their issues and providing world-class customer care!

Location: East Leake, South Nottingham. Easily accessible from: Loughborough, Clifton, West Bridgford, Ruddington, Edwalton & Leicester!

£18,771 per annum (+ 7.5% annual bonus)

Hours of work: Monday to Friday, 8am - 4pm OR 9am - 5pm

Benefits:

  • FREE Yoga
  • Leisure Activities
  • Annual day trip
  • 28 days holiday
  • Free fruit
  • Award evenings
  • Discount cards
  • On site canteen
  • Coaching/1-2-1's

Responsibilities:

  • Processing customer orders coming in via telephone, e-mail
  • Dealing with issues that arise - faulty/damaged deliveries, incorrect deliveries, delivery refusal
  • Accurately completing administration tasks or secondary processes to agreed time-scales
  • Internal communication with team members and other departments across the business, to ensure that orders are met and adequate resources are available
  • External communication with customers and suppliers, negotiating and building relationships
  • Pro actively make suggestions and recommendations to improve the service offering to the customer and reduce repeat queries
  • Take on a variety of additional administration / project-based responsibilities as you develop in the role

Skills/Experience/Attributes:

  • A good standard of education
  • Excellent communication skills, both verbal and written
  • Ability to think on your feet
  • Experience of customer service would be highly advantageous
  • Interest in developing a career with a global organisation
  • Confident user of office IT systems
  • Personable and approachable - must be able to engage with customers

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

PT Inbound Customer Service Advisor - Multiple Positions Available!

Due to continuing success, our client is seeking to appoint 10 driven, customer focused individuals to help enhance the business reputation, drive sales and assist customers. You will be eloquent, a good listener and able to build rapport with customers! This is an outstanding opportunity to join a market leader, offering clear progression and fantastic development opportunities!

*Assessment Day - FRIDAY 30th NOVEMBER 2018 with a 7th or 21st JANUARY START**

Location: Colwick, Nottinghamshire

Salary: £8.78 per hour

Hours: 15 hours per week - 4pm - 9pm Monday- Friday & 1 Weekend in every 4 (9.00am - 5.00pm)

Responsibilities:

  • To support all functions within the Sales Centre through inbound and outbound calls and emails to customers to coordinate a suitable appointment time that meets both the customer and the advisor
  • Dealing with both general and sales enquiries, via inbound calls and emails, relating to products pricing or service and maximising each sales opportunity
  • Issuing brochures following customer requests
  • Ensuring that all cancelled sales appointment requests are followed up with a rebooked appointment
  • Maximising all sales opportunities through taking inbound customer calls who wish to discuss theirrecent order quotation
  • Adopting sales techniques to convert quotes into orders
  • Promote the services, products and benefits of the business to promote orders

Skills/Attributes/Experience:

  • Experience within a customer service environment (any sector) is ESSENTIAL
  • Customer service experience in retail or hospitality is suitable
  • Confident telephone manner
  • Strong communication skills
  • Good IT skills, confident with data input
  • Excellent attention to detail

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Inbound Customer Service Advisor - 10 Positions Available!

Due to continuing success, our client is seeking to appoint 10 driven, customer focused individuals to help enhance the business reputation, drive sales and assist customers. You will be eloquent, a good listener and able to build rapport with customers! This is an outstanding opportunity to join a market leader, offering clear progression and fantastic development opportunities!

*Assessment Day - FRIDAY 30th NOVEMBER 2018 with 7th or 21st JANUARY START**

Location: Colwick, Nottinghamshire

Salary: £17,121 per annum

Hours: Full & Part Time Hours

  • 37.5 Hours a week between 8am - 9pm, Mon-Fri and 9am - 5pm Sat & Sun
  • Shifts will be either 8am - 4pm OR 9am-5pm rotating
  • 1 Weekend in every 4
  • 1 week in every 4 will be late shifts 1pm - 9pm

Responsibilities:

  • To support all functions within the Sales Centre through inbound and outbound calls and emails to customers to coordinate a suitable appointment time that meets both the customer and the advisor
  • Dealing with both general and sales enquiries, via inbound calls and emails, relating to products pricing or service and maximising each sales opportunity
  • Issuing brochures following customer requests
  • Ensuring that all cancelled sales appointment requests are followed up with a rebooked appointment
  • Maximising all sales opportunities through taking inbound customer calls who wish to discuss theirrecent order quotation
  • Adopting sales techniques to convert quotes into orders
  • Promote the services, products and benefits of the business to promote orders

Skills/Attributes/Experience:

  • Experience within a customer service environment (any sector) is ESSENTIAL
  • Customer service experience in retail or hospitality is suitable
  • Confident telephone manner
  • Strong communication skills
  • Good IT skills, confident with data input
  • Excellent attention to detail

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Nottingham Audi - Outbound Customer Service Advisor - NO Cold Calling!

Do you want to be part of a company that believes in giving back to its employees by providing great bonuses and incentives?

Well our client Nottingham Audi - part of the prestigious Sytner Group, are looking for outstanding customer service candidates to join their team. Are you outgoing and motivated to achieve and looking for your next exciting career move? If the answer is YESthen apply today!

** NUMEROUS POSITIONS AVAILABLE **

Location: Lenton, Nottingham

Hours: Week 1 - 9.30 / 7.00 Monday to Thursday & Week 2 - 9.30 / 6.00 Monday to Friday & 9.30 / 1.00 Saturday

Salary: £15,600 (+ commission - OTE £18,000) Increasing to £16,100 after 6 months and £17,100 after 12 months.

Bonuses and Incentives:

  • Attendance Bonus - Year End, Zero absence in 12 months - £250
  • Retention Bonus , After 2 years’ service - £750
  • Minimum bonus per year £4000
  • Car scheme (Yes that’s right you could be driving an Audi)
  • Get your birthday off
  • Plus more

Key Responsibilities:

  • Provide outbound telephone customer service
  • Provide accurate product information
  • Maintain and update all relevant information on individual accounts
  • Contact all customers in a timely manner
  • Working as a team and as an individual, working towards the monthly bonus targets.
  • Take responsibility for your daily work load and complete in a timely manner, maximising the productivity of the department
  • Any other ad-hoc duties as requested

Skills/Experience/Attributes:

  • Excellent communication and conversational skills
  • Experience of customer service - be that in an office environment, retail or hospitality
  • Warm and friendly nature
  • Strong customer service skills
  • Comfortable with learning new systems

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Service Advisor (Transport)

Our client is seeking to appoint a Customer Service Assistant to deliver a helpful and consistent service to customers through various channels; face to face, telephone, mail, email and social media.

This role promises variation, it will undoubtedly push limits in order both support and develop professional and personal growth! You will hone in daily on your customer service skills, thinking on your feet in a highly reactive environment!

Location: Nottingham City Centre

Salary: £18,000 per annum, dependant on experience

Hours: 40 Hours Per Week
Mon - Fri - Shifts between 6am -10pm & Sat - Sun - 9am - 5pm (On a rotation)

Responsibilities:

  • Provide passenger information relating to all aspects of the services
  • Provide and update real time information (especially during service disruptions) through website, social media, phone, email and text alert, in coordination with other departments
  • Process online sales and penalty fare payments
  • Answer passenger complaints and enquiries effectively and to a high standard, also dealing with lost item enquiries
  • Report on customer service activities and key performance indicators
  • Contribute to marketing and promotion activities
  • Maintain and update the customer database
  • General administration work and support to the Customer Services Manager
  • Liaise with other departments, including Operations and Revenue Protection, to ensure a full integration and coordination of activities

Skills/Attributes/Experience:

  • Minimum of one years’ experience in a similar Customer Service role is essential
  • Excellent interpersonal and communication skills as well as attention to detail
  • Computer skills including Word, Excel, Powerpoint and use of the internet and social media websites
  • A good team player
  • Able to effective multi-task
  • Well organised and able to manage multiple tasks effectively

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Service Advisor - 12 Month FTC

Our client, a forward-thinking organisation with an excellent track record for developing employees in a rewarding career path, are seeking candidates with first-class communication and customer service skills. You’ll work with big name retailers, processing their orders, resolving their issues and providing world-class customer care!

Location: East Leake, South Nottingham. Easily accessible from: Loughborough, Clifton, West Bridgford, Ruddington, Edwalton & Leicester!

£18,771 per annum (+ 7.5% annual bonus)

Hours of work: Monday to Friday, 8am - 4pm or 9am - 5pm

Benefits:

  • FREE Yoga
  • Leisure Activities
  • Annual day trip
  • 28 days holiday 
  • Free fruit 
  • Award evenings
  • Discount cards 
  • On site canteen
  • Coaching/1-2-1's

 

Responsibilities:

  • Processing customer orders coming in via telephone, e-mail
  • Dealing with issues that arise - faulty/damaged deliveries, incorrect deliveries, delivery refusal
  • Accurately completing administration tasks or secondary processes to agreed time-scales
  • Internal communication with team members and other departments across the business, to ensure that orders are met and adequate resources are available
  • External communication with customers and suppliers, negotiating and building relationships
  • Pro actively make suggestions and recommendations to improve the service offering to the customer and reduce repeat queries
  • Take on a variety of additional administration / project-based responsibilities as you develop in the role

Skills/Experience/Attributes:

  • A good standard of education
  • Excellent communication skills, both verbal and written
  • Ability to think on your feet
  • Experience of customer service would be highly advantageous
  • Interest in developing a career with a global organisation
  • Confident user of office IT systems
  • Personable and approachable - must be able to engage with customers

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Service Advisor - 3 Positions Available!

Our client, a forward-thinking organisation with an excellent track record for developing employees in a rewarding career path, are seeking candidates with first-class communication and customer service skills. You’ll work with big name retailers, processing their orders, resolving their issues and providing world-class customer care!

Location: East Leake, South Nottingham. Easily accessible from: Loughborough, Clifton, West Bridgford, Ruddington, Edwalton & Leicester!

£18,771 per annum (+ 7.5% annual bonus)

Hours of work: Monday to Friday, 8am - 4pm or 9am - 5pm

Benefits:

  • FREE Yoga
  • Leisure Activities
  • Annual day trip
  • 28 days holiday 
  • Free fruit 
  • Award evenings
  • Discount cards 
  • On site canteen
  • Coaching/1-2-1's

 

Responsibilities:

  • Processing customer orders coming in via telephone, e-mail
  • Dealing with issues that arise - faulty/damaged deliveries, incorrect deliveries, delivery refusal
  • Accurately completing administration tasks or secondary processes to agreed time-scales
  • Internal communication with team members and other departments across the business, to ensure that orders are met and adequate resources are available
  • External communication with customers and suppliers, negotiating and building relationships
  • Pro actively make suggestions and recommendations to improve the service offering to the customer and reduce repeat queries
  • Take on a variety of additional administration / project-based responsibilities as you develop in the role

Skills/Experience/Attributes:

  • A good standard of education
  • Excellent communication skills, both verbal and written
  • Ability to think on your feet
  • Experience of customer service would be highly advantageous
  • Interest in developing a career with a global organisation
  • Confident user of office IT systems
  • Personable and approachable - must be able to engage with customers

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Sales Administrator (International Client Base)

Our client, a market leader, is seeking to appoint a Key Account Advisor due to have a significant and growing, international presence! You will be the first point of contact for customers placing new orders, order updates, enquiries and complaints. It is a busy and demanding role where you are required to build fantastic working relationships with your internal customers (the Sales Managers) and your customers!

Location: Sherwood Business Park, Annesley

Salary: £19,000 - £22,000 per annum

Responsibilities:

  • Inputting new orders from customers, handling any queries or questions by phone or email
  • Working the order book for allocated customers, resolving any issues on orders that might prevent them processing through to distribution and updating customers on their deliveries
  • Working closely with the Sales and Sales Support teams to champion the customer's needs
  • Processing and managing any complaints and/or returns to minimise the cost to the business
  • Project management of large orders or schemes, coordinating across the business to ensure everyone is customer focused
  • To identify and act upon improvements within the business.

Skills/Attributes/Experience:

  • Experience in an account management/customer service role with international experience is essential!
  • Experience of international trade and export procedures
  • Excellent verbal and written communication skills
  • Highly computer literate and proficient in the use of MS Office (Excel, Word, PowerPoint and Outlook)

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Get new jobs for this search by email