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Sales Administrator

 

| SALES ADMINISTRATOR |

| SANDIACRE, NOTTINGHAM |

| £22,000 - £24,000 PER ANNUM |

Our client is seeking a confident Sales Administrator who will deliver an effortless customer experience, whilst developing and building relationships! You will have exceptional communication skills and a passion for putting the customer at the heart of everything you do. You will be confident in handling a large number of calls daily and ensure all orders and enquiries are dealt with in a timely and professional manner!

Responsibilities:

  • Dealing with all customer enquiries effectively and efficiently
  • Entering all orders onto the system correctly, using the appropriate product codes
  • Pro-actively upselling promotional products to customers whenever possible
  • Resolving customer issues promptly and accurately, to promote customer loyalty
  • Liaising with external suppliers, sourcing products and availability where necessary
  • Facilitating requests for new accounts, catalogues and updating contact details

Skills/Experience/Attributes:

  • Proven experience working in a Customer Service environment is ESSENTIAL
  • Excellent IT skills, including Microsoft packages and bespoke databases
  • Effective verbal and written communication
  • Ability to work accurately with large amounts of data
  • Resilient and able to overcome challenges
  • Ability to develop and build relationships with internal and external customers
  • Experience of working under pressure and in a fast-paced environment

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Sales Administrator

 

| SALES ADMINISTRATOR |

| SANDIACRE, NOTTINGHAM |

| £20,000 - £22,000 PER ANNUM |

Our client is seeking a confident Sales Administrator who will deliver an effortless customer experience, whilst developing and building relationships! You will have exceptional communication skills and a passion for putting the customer at the heart of everything you do. You will be confident in handling a large number of calls daily and ensure all orders and enquiries are dealt with in a timely and professional manner!

Responsibilities:

  • Dealing with all customer enquiries effectively and efficiently
  • Entering all orders onto the system correctly, using the appropriate product codes
  • Pro-actively upselling promotional products to customers whenever possible
  • Resolving customer issues promptly and accurately, to promote customer loyalty
  • Liaising with external suppliers, sourcing products and availability where necessary
  • Facilitating requests for new accounts, catalogues and updating contact details

Skills/Experience/Attributes:

  • Proven experience working in a Customer Service environment is ESSENTIAL
  • Excellent IT skills, including Microsoft packages and bespoke databases
  • Effective verbal and written communication
  • Ability to work accurately with large amounts of data
  • Resilient and able to overcome challenges
  • Ability to develop and build relationships with internal and external customers
  • Experience of working under pressure and in a fast-paced environment

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Graduate Opportunity - Customer Service - Immediate Start!

 

Are you a fresh Graduate seeking an opening into the world of customer service? If so, keep reading!

Our client Nottingham Audi - part of the prestigious Sytner Group, are seeking hungry Graduates to join their driven, customer focused team! NO experience is necessary. If you have the passion...we have the position!

If you are outgoing and motivated to achieve, we want to hear from you!

Bonuses and Incentives:

  • Attendance Bonus - Year End, Zero absence in 12 months - £250
  • Retention Bonus - After 2 years’ service - £750
  • Salary increase at 6 and 12 months
  • Car scheme (Yes that’s right you could be driving an Audi)
  • Get your birthday off!

Starting salary: £16,100 per annum, with increases at 6 AND 12 months! OTE averages £1400 - £1500 per month

Hours: Week 1: 8am to 4pm (Mon to Fri) & 9:30am to 1pm (Saturday) - Week 2: 9:30am to 7pm (Mon to Thurs) - Week 3: 9:30am to 6pm (Mon to Fri) - Week 4: 8am to 4:30pm (Mon to Fri) with every other Saturday (8am - 1.00pm)

Location: Lenton Lane Industrial Estate - accessible via public transport!

Responsibilities:

  • Provide outbound customer service, giving accurate product/ service information to encourage customers to book through an Audi garage
  • Maintain and update all relevant information on individual accounts
  • Contact all customers in a timely manner
  • Working as a team and as an individual, working towards the monthly bonus targets
  • Take responsibility for your daily work load and complete in a timely manner, maximising the productivity of the department

Skills/Experience/Attributes:

  • Personality is paramount!
  • Tenacious nature - target driven!
  • Warm and friendly nature
  • Strong customer service skills
  • Comfortable with learning new systems

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Service Advisor - Nottingham Audi!

 

When perfection is everyday normal...

| OUTBOUND CUSTOMER SERVICE REPRESENTATIVE |

| LENTON LANE INDUSTRIAL ESTATE |

| £16,100 PER ANNUM, REALISTIC OTE £1400 - £1500 PER MONTH |

Salary increase following successful probation period!

Do you want to be part of a company that believes in giving back to its employees by providing great bonuses and incentives?!

Our client Nottingham Audi - part of the prestigious Sytner Group, are seeking outstanding customer service candidates to join their team!

Are you outgoing, motivated to achieve and looking for your next exciting career move? If the answer is YES then apply today!

Hours: Week 1: 8am to 4pm (Mon to Fri) & 9:30am to 1pm (Saturday) - Week 2: 9:30am to 7pm (Mon to Thurs) - Week 3: 9:30am to 6pm (Mon to Fri) - Week 4: 8am to 4:30pm (Mon to Fri) with every other Saturday.

Bonuses and Incentives :

  • Attendance Bonus - Year End, Zero absence in 12 months - £250
  • Retention Bonus - After 2 years’ service - £750
  • Minimum bonus per year £4000
  • Car scheme (Yes that’s right you could be driving an Audi)
  • Get your birthday off!

Key Responsibilities:

  • Provide inbound/outbound customer service
  • Provide accurate product/ service information
  • Maintain and update all relevant information on individual accounts
  • Contact all customers in a timely manner
  • Working as a team and as an individual, working towards the monthly bonus targets
  • Take responsibility for your daily work load and complete in a timely manner, maximising the productivity of the department

Skills/Experience/Attributes:

  • Excellent communication and conversational skills
  • Experience of customer service - be that in an office environment, retail or hospitality
  • Warm and friendly nature
  • Strong customer service skills
  • Comfortable with learning new systems

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Service Professionals, We Need You!

 

CUSTOMER SERVICE PROFESSIONALS - WE WANT TO HEAR FROM YOU!

Do you describe yourself as personable? Are you someone who loves to interact with others? Are you confident in communicating in an engaging tone, whilst also being able to both listen and respond? Are you driven and passionate about what you do and the impact your role has on the wider world?

We have numerous positions available for those who would love to pursue a career within the customer service sector and enhance your existing skills! We have several opportunities, both inbound and outbound, all located surrounding Nottingham City Centre and easily accessible via public transport!

 

Salary: From £17,000 per annum starting salary - £20,000 per annum

 

Location: Nottingham City Centre & Nottinghamshire Areas


If you are ready to make your move away from retail, hit 'apply' and let us discuss our current opportunities with you!

Customer Service Administrator

 

| CUSTOMER SERVICE ADMINISTRATOR |

| LENTON, NOTTINGHAM |

| £18,000 - £20,000 PER ANNUM |

| MON - FRI, 9:00AM AND 5:00PM)

Our client is seeking to appoint a proactive and enthusiastic individual with first-class communication and customer service skills! You will play a pivotal role in ensuring customers recieve comprehensive information about the services on offer, whilst simultaneously maintaining an internal database!

Responsibilities:

  • Process a variety of client enquiries accurately and quickly
  • Promptly respond to all customer enquiries and issues to ensure the delivery of an efficient and effective service to clients
  • Develop a comprehensive understanding of the services offered in order to best advise customers
  • Maintain tidy administrative systems to ensure that all filing, management of electronic information and key documents are kept up to date
  • Complete mail shots, organise and attend meetings, take minutes, note and distribute actions and decisions
  • Extensive use of MS Access and Excel and Word to assist in the monitoring of all assessments, client enquiries, mail merges, contacting clients, tracking quality checking and maintaining accurate records
  • Compile and provide routine information and statistics for management reports
  • Assist with compiling guidance documents outlining the required procedures, for training purposes and to ensure quality management protocols are followed
  • Attend consultation, community and launch events and assist with setting them up where required
  • Ongoing communication both internally and externally
     

Skills/Experience/Attributes:

  • Previous experience in a Customer Service and Administrative role is ESSENTIAL
  • Team orientated and proactive
  • Must be efficient and hard working
  • Excellent accuracy and attention to detail is ESSENTIAL
  • Excellent communication skills, both verbal and written
  • Outstanding communication skills
  • IT literate, with the ability to pick up new systems
     

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Service Advisor

 

| CUSTOMER SERVICE ADVISOR |

| ILKESTON, ACCESSIBLE BY PUBLIC TRASNPORT |

| £18,720 PER ANNUM |

| MON - FRI, HOURS BETWEEN 8AM AND 5:30PM)

Our client is seeking to appoint team-orientated individual with first-class communication and customer service skills! You will join their extremely collaborative and close team where you will liaise with colleagues and customers to provide effective and quality customer service!

 

Responsibilities:

  • Receive a large volume of incoming calls from customers, dealing with a range of enquiries efficiently (95% of the role)
  • Placing bookings from customers, raising new contracts on the system where necessary
  • Liaising with internal account managers to secure pricing and quotes
  • Maintain ongoing communication with colleagues and customers in order to see a booking through to completion
  • Maintaining spreadsheets and databases on a daily basis in order to report to Senior Directors when required
  • Supporting colleagues with daily, basic administration

 

Skills/Experience/Attributes:

  • Previous experience in Customer Service is ESSENTIAL
  • MUST be a team player!
  • Must be efficient and hard working
  • Excellent accuracy and attention to detail is ESSENTIAL
  • Excellent communication skills, both verbal and written
  • Outstanding communication skills
  • IT literate, with the ability to pick up new systems

 

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Client Liaison

 

| CLIENT LIAISON |

| PRIDE PARK, DERBY - ACCESSIBLE VIA PUBLIC TRANSPORT! |

| £15,000 - £17,500 PER ANNUM + UP TO £300 PER MONTH COMMISSION |

Our client are seeking to appoint a confident, personable individual to enhance the customer experience within their business! You will be part of a personable team and ensure your tasks are dealt with in a professional and competent manner! You will thrive within a busy environment and excel under pressure!

 

Key Responsibilities:

  • Making calls to existing clients and updating the company's documents - NOT COLD CALLING!
  • Ensuring all documents held are still relevant and appropriate
  • Booking and managing appointments in the diary
  • Update and maintain the database with accuracy

 

Skills/Experience/Attributes:

  • Customer Service experience (any industry) is ESSENTIAL!
  • Strong and natural communicator
  • Process driven and abilitiy work collaboratively
  • Excellent attention to detail
  • Building effective relationships with clients and colleagues

 

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Calling All Soon To Be Graduates In French!

 

Are you a soon to be Graduate in French? If so .... keep reading!

Our client is seeking to appoint a French Languages Graduate looking to kickstart their career in their Customer Service team!

You will ideally have spent a period of time in a French business, immersing yourself in a busy, customer-focused environment and will be fluent in business-French.

Our client is happy with either a May/ June start date, and is keen to appoint an efficient and confident individual to provide an outstanding level of Customer Service to their French clients and sales personnel!

Salary: £18,000 - £20,000 per annum

Location: Lenton - Easily accessible via public transport!

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Feeling Rejected By Retail?

 

FEELING REJECTED BY RETAIL?

| INBOUND CUSTOMER SERVICE ADVISOR |

| COLWICK |

| £17,121 PER ANNUM |

Due to continuing success, our client are seeking to appoint numerous driven, customer focused individuals to help enhance the business reputation, drive sales and assist customers. You will be eloquent, a good listener and able to build rapport with customers! This is an outstanding opportunity to join a market leader, offering clear progression and fantastic development opportunities!

Hours: Full & Part Time Hours Available!

Full Time:

  • 37.5 Hours a week between 8am - 9pm, Mon-Fri and 9am - 5pm Sat & Sun
  • Shifts will be either 8am - 4pm OR 9am-5pm rotating
  • 1 Weekend in every 4
  • 1 week in every 4 will be late shifts 1pm - 9pm

Part Time:

15 hours per week - 4PM - 9PM + 1 Weekend

Responsibilities:

  • To support all functions within the Sales department through inbound and outbound calls and emails to customers to coordinate a suitable appointment time that meets both the customer and the advisor
  • Dealing with both general and sales enquiries, via inbound calls and emails, relating to products pricing or service and maximising each sales opportunity
  • Issuing brochures following customer requests
  • Ensuring that all cancelled sales appointment requests are followed up with a rebooked appointment
  • Maximising all sales opportunities through taking inbound customer calls who wish to discuss their recent order quotation
  • Adopting sales techniques to convert quotes into orders
  • Promote the services, products and benefits of the business to promote orders

Skills/Attributes/Experience:

  • Experience within a customer service environment (any sector) is ESSENTIAL
  • Customer service experience in retail or hospitality is suitable
  • Confident telephone manner
  • Strong communication skills
  • Good IT skills, confident with data input
  • Excellent attention to detail

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Service Advisor - Nottingham Audi!

 

When perfection is everyday normal...

| OUTBOUND CUSTOMER SERVICE REPRESENTATIVE |

| LENTON LANE INDUSTRIAL ESTATE |

| £16,100 PER ANNUM, REALISTIC OTE £1400 - £1500 PER MONTH |

Salary increase following successful probation period!

Do you want to be part of a company that believes in giving back to its employees by providing great bonuses and incentives?!

Our client Nottingham Audi - part of the prestigious Sytner Group, are seeking outstanding customer service candidates to join their team!

Are you outgoing, motivated to achieve and looking for your next exciting career move? If the answer is YES then apply today!

Hours: Week 1: 8am to 4pm (Mon to Fri) & 9:30am to 1pm (Saturday) - Week 2: 9:30am to 7pm (Mon to Thurs) - Week 3: 9:30am to 6pm (Mon to Fri) - Week 4: 8am to 4:30pm (Mon to Fri) with every other Saturday.

Bonuses and Incentives :

  • Attendance Bonus - Year End, Zero absence in 12 months - £250
  • Retention Bonus - After 2 years’ service - £750
  • Minimum bonus per year £4000
  • Car scheme (Yes that’s right you could be driving an Audi)
  • Get your birthday off!

Key Responsibilities:

  • Provide inbound/outbound customer service
  • Provide accurate product/ service information
  • Maintain and update all relevant information on individual accounts
  • Contact all customers in a timely manner
  • Working as a team and as an individual, working towards the monthly bonus targets
  • Take responsibility for your daily work load and complete in a timely manner, maximising the productivity of the department

Skills/Experience/Attributes:

  • Excellent communication and conversational skills
  • Experience of customer service - be that in an office environment, retail or hospitality
  • Warm and friendly nature
  • Strong customer service skills
  • Comfortable with learning new systems

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

French Speaking Customer Service

 
Salut comment allez-vous? Comment puis-je vous aider aujourd'hui?

 

| FRENCH SPEAKING CUSTOMER SERVICE |

| LENTON |

| £20,000 PER ANNUM |

Our client, a luxury market leader, are seeking to appoint an efficient and confident individual to provide an outstanding level of Customer Service to their French clients and sales personnel!

You will have the freedom to make suggestions and provide insight into new strategies, and ensure viable solutions are found when problems arise.You will deliver an excellent standard of service that takes the Customer on a journey - one they will want to keep embarking on again and again!

*MUST BE FLUENT IN WRITTEN & SPOKEN FRENCH - NATIVE OR BUSINESS*

Key Responsibilities:

  • Manage incoming phone calls from clients and sales personnel in a professional manner
  • Direct the concise input of orders in Sage to despatch and invoice point
  • Manage key accounts both in the French Independent and French Chain markets
  • Issue professional and concise response to general queries via e-mail
  • Manage complaints, credits and returns issued by the French customers or on instruction from the Nottingham Management Team
  • Create and manipulate back order and sales reports in excel format
  • Liaise effectively with all levels of management both in UK and Europe
  • Elevate potential non-standard/large complex issues to the French Team Leader
  • Maintain detailed knowledge of current company products to ensure a confident image is received by the client
  • Develop relationships with strategic customers and accounts

Skills/ Attributes/ Experience:

  • Must be fluent in business/mother tongue French - WRITTEN AND SPOKEN
  • 3 years customer service experience in a direct customer facing environment is DESIRABLE
  • IT Skills - MS Office, databases, Excel
  • Excellent telephone manner & communication skills
  • Enthusiastic and flexible
  • Self-motivated and organised

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

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