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Customer Service Advisor

| CUSTOMER SERVICE ADVISOR |

| NOTTINGHAM CITY CENTRE |

| £19,000 PER ANNUM |

Our client is seeking a highly dynamic individual with a strong passion for delivering exceptional customer service to join their team within the financial services industry!

You will be a natural people person with outstanding communication skills, able to pick new systems up with ease and provide a consultative, customer-centred approach in all tasks undertaken!

If you are enthusiastic, proactive and have a will and a want to learn and progress, this is a fantastic opportunity for you with outstanding potential!

Responsibilities:

  • Responding to all incoming customer enquiries quickly and efficiently
  • Processing applications with a high level of accuracy
  • Updating customer files, high attention to detail
  • Setting up direct debits
  • Updating customers in regards to progress with their file

Skills/Attributes/Experience:

  • Experience within a customer service position is ESSENTIAL - any industry considered
  • The ability to work as part of a team with excellent communication skills
  • A high level of attention to detail is ESSENTIAL
  • Proactive nature, willingness to learn and assist customers

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Outbound Sales Support Administrator

| OUTBOUND SALES SUPPORT ADMINISTRATOR |

| MANSFIELD, ACCESS TO A VEHICLE IS ESSENTIAL |

| £18,000 PER ANNUM + AVERAGE COMMISSION OF £2730 PER ANNUM |

| HOURS: MONDAY - FRIDAY 8.00AM - 4.00PM WITH A 30 MINUTE LUNCH |

Are you currently working within retail and are keen to make your move into the office? Are you a tenacious individual who enjoys building relationships? KEEP READING, this could be your next career move!

Our client, an expanding, family owned business, are seeking to appoint a confident individual with outstanding communication skills to drive the business forward in order to meet expected growth plans!

You will have excellent time-management skills with a genuine passion for providing outstanding customer service! This role is ideal for someone who welcomes variety as part of everyday normal, with resilience and adaptability being your forte!

Responsibilities:

  • Sourcing new clients to further grow the business
  • Building and maintaining existing client relationships through outbound account management
  • Take incoming calls from customers and general customer liaison/queries
  • Providing information on the services offered
  • Support scheduling/bookings/cancellations

Skills/Attributes/Experience:

  • Minimum of 2 years’ experience within a customer facing role is ESSENTIAL
  • Strong time management and organisation skills
  • Happy to work within a target driven environment
  • Excellent communication skills and be able to build rapport with customers
  • Ability to work to deadlines/targets whilst maintaining high level of attention to detail

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Where There's A Will, There's A Way!

| CUSTOMER SERVICE ADVISOR |

| PRIDE PARK, DERBY - ACCESSIBLE VIA PUBLIC TRANSPORT!|

| £16,500 PER ANNUM + £200 - £300 PER MONTH OTE |

***CANDIDATES MUST BE AVAILABLE FOR AN OPEN EVENT 26TH NOVEMBER - 5.30PM - 7.00PM***

Our client are seeking to appoint a confident, personable individual to enhance the customer experience within their business! You will be part of a energetic team and ensure your tasks are dealt within a professional and competent manner! You will thrive within a busy environment and enjoy daily customer interaction.

This is an excellent opportunity in which you will be given extensive training, progression opportunities and support. If you have customer service based experience and would like to embark on the next step in your career, this is the position you've been waiting for!

Key Responsibilities:

  • Making calls to existing clients and updating the company's documents - NOT COLD CALLING!
  • Ensuring all legal documents held are still relevant and appropriate
  • Booking and managing appointments in the diary
  • Update and maintain the database with accuracy

Skills/Experience/Attributes:

  • Customer Service experience (any industry) is ESSENTIAL!
  • Strong and natural communicator
  • Process driven and ability to work collaboratively
  • Excellent attention to detail
  • Building effective relationships with clients and colleagues

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Do Your Career Justice!

| CUSTOMER SERVICE ADVISOR |

| PRIDE PARK, DERBY - ACCESSIBLE VIA PUBLIC TRANSPORT!|

| £16,500 PER ANNUM + £200 - £300 PER MONTH OTE|

***CANDIDATES MUST BE AVAILABLE FOR AN OPEN EVENT 26TH NOVEMBER - 5.30PM - 7.00PM***

Our client are seeking to appoint a confident, personable individual to enhance the customer experience within their business! You will be part of a energetic team and ensure your tasks are dealt within a professional and competent manner! You will thrive within a busy environment and enjoy daily customer interaction.

This is an excellent opportunity in which you will be given extensive training, progression opportunities and support. If you have customer service based experience and would like to embark on the next step in your career, this is the position you've been waiting for!

Key Responsibilities:

  • Making calls to existing clients and updating the company's documents - NOT COLD CALLING!
  • Ensuring all legal documents held are still relevant and appropriate
  • Booking and managing appointments in the diary
  • Update and maintain the database with accuracy

Skills/Experience/Attributes:

  • Customer Service experience (any industry) is ESSENTIAL!
  • Strong and natural communicator
  • Process driven and ability to work collaboratively
  • Excellent attention to detail
  • Building effective relationships with clients and colleagues

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Passively Seeking Alternative Employment?

"IT'S A BEAUTIFUL THING WHEN A CAREER AND A PASSION COME TOGETHER"

| VARIOUS ADMINISTRATIVE BASED POSITIONS |

| £17,000 - £20,000 PER ANNUM |

| NOTTINGHAM AND SURROUNDING AREAS |

Do you describe yourself as a people person, someone who loves to connect with others with the ability to communicate in an engaging tone? Do you have administrative experience, are passionate about what you do and the impact your role has on the wider world, however has the time come for a change?

We specialise in administrative positions, and by registering with us and discussing your future plans we are able to assist you in making your next steps a reality by enabling us to consider you first hand for all new roles! We see vacancies in various locations surrounding Nottingham City Centre, many of which are easily accessible via public transport!

Hit 'apply' and see how we can help you!

Customer Service Advisor - Excellent Progression Opportunity!

| CUSTOMER SERVICE ADVISOR |

| PRIDE PARK, DERBY - ACCESSIBLE VIA PUBLIC TRANSPORT!|

| £15,500 - £16,500 PER ANNUM + £200 - £300 PER MONTH OTE|

* Open Evening - 10th October 2019 at 5.30pm *

Our client are seeking to appoint a confident, personable individual to enhance the customer experience within their business! You will be part of a energetic team and ensure your tasks are dealt within a professional and competent manner! You will thrive within a busy environment and enjoy daily customer interaction.

This is an excellent opportunity in which you will be given extensive training, progression opportunities and support. If you have customer service based experience and would like to embark on the next step in your career, this is the position you've been waiting for!

Key Responsibilities:

  • Making calls to existing clients and updating the company's documents - NOT COLD CALLING!
  • Ensuring all documents held are still relevant and appropriate
  • Booking and managing appointments in the diary
  • Update and maintain the database with accuracy

Skills/Experience/Attributes:

  • Customer Service experience (any industry) is ESSENTIAL!
  • Strong and natural communicator
  • Process driven and ability to work collaboratively
  • Excellent attention to detail
  • Building effective relationships with clients and colleagues

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Service Advisor - Immediate Starts!

| CUSTOMER SERVICE ADVISOR |

| NOTTINGHAM CITY CENTRE |

| £18,380 PER ANNUM + UPTO £8550 BONUS - RISES TO £20,352 AFTER 6 MONTHS! |

| FULL TIME, 37.5 PER WEEK, 8.00AM - 8.00PM ON A ROTA BASIS - NO WEEKEND WORKING! |

Are you seeking your next step within customer service? Are you looking to join a large, highly succesful company who are focused on your growth and progression?If you have the passion, we have the position!

Benefits:

  • 33 days annual leave + stats, with an annual option to buy up to 5 additional days
  • Cycle to Work scheme - up to £1,000 worth of bike and accessories with an option to purchase the bike at a lower cost
  • Health Cash Plan - claim money back towards essential healthcare, including a virtual GP service
  • Free Wi-Fi, hot drinks and FREE fresh fruit
  • Discounted Sky TV and broadband packages
  • Pension scheme & free life assurance
  • Comprehensive in-house training with clearly defined career progression opportunities
  • Great employee discounts at local shops, gyms and restaurants

Responsibilities:

  • Calling EXISTING customers to promote current services - NO cold calling!
  • General enquiry handling with a strong customer focus
  • Delivering a professional sales and service experience
  • Offering appropriate products whilst meeting compliance and quality standards

Skills/Experience/Attributes:

  • Previous experience in a customer service role is ESSENTIAL
  • Communication skills - effective oral and written communication skills
  • Tenacious, driven personality with a strong will and want to learn and progress

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

 

Inbound Customer Service Advisor

| INBOUND CUSTOMER SERVICE ADVISOR |

| NOTTINGHAM CITY CENTRE |

| £18,380 PER ANNUM + UPTO £8550 BONUS - RISES TO £20,150 AFTER 6 MONTHS! |

| FULL TIME, 37.5 PER WEEK, 8.00AM - 8.00PM ON A ROTA BASIS - 2 DAYS OFF PER WEEK |

| REGISTER TODAY, START WITHIN A WEEK! |

Are you seeking your next step within customer service? Are you looking to join a large, highly succesful company who are focused on your growth and progression?If you have the passion, we have the position!

Benefits:

  • 25 days annual leave + stats, with an annual option to buy up to 5 additional days
  • Cycle to Work scheme - up to £1,000 worth of bike and accessories with an option to purchase the bike at a lower cost
  • Salary Finance - a dedicated online portal offering lending and saving facilities, financial wellbeing and support services
  • Health Cash Plan - claim money back towards essential healthcare, including a virtual GP service
  • Free Wi-Fi, hot drinks and fresh fruit
  • Discounted Sky TV and broadband packages
  • Pension scheme & free life assurance
  • Comprehensive in-house training with clearly defined career progression opportunities
  • Great employee discounts at local shops, gyms and restaurants

Responsibilities:

  • Receive inbound calls from customers to register their appliances
  • General enquiry handling with a strong customer focus
  • Delivering a professional sales and service experience
  • Offering appropriate products whilst meeting compliance and quality standards

Skills/Experience/Attributes:

  • Previous experience in a customer service role is ESSENTIAL
  • Communication skills - effective oral and written communication skills
  • Tenacious, driven personality with a strong will and want to learn and progress

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Free Fruit Forever!

| CUSTOMER SERVICE ADVISOR |

| NOTTINGHAM CITY CENTRE |

| £18,380 PER ANNUM + UPTO £8550 BONUS - RISES TO £20,150 AFTER 6 MONTHS! |

| FULL TIME, 37.5 PER WEEK, 8.00AM - 8.00PM ON A ROTA BASIS - 2 DAYS OFF PER WEEK |

Are you seeking your next step within customer service? Are you looking to join a large, highly succesful company who are focused on your growth and progression? If you have the passion, we have the position!

Benefits:

  • 25 days annual leave + stats, with an annual option to buy up to 5 additional days
  • Cycle to Work scheme - up to £1,000 worth of bike and accessories with an option to purchase the bike at a lower cost
  • Salary Finance - a dedicated online portal offering lending and saving facilities, financial wellbeing and support services
  • Health Cash Plan - claim money back towards essential healthcare, including a virtual GP service
  • Free Wi-Fi, hot drinks and fresh fruit
  • Discounted Sky TV and broadband packages
  • Pension scheme & free life assurance
  • Comprehensive in-house training with clearly defined career progression opportunities
  • Great employee discounts at local shops, gyms and restaurants

Responsibilities:

  • Calling EXISTING customers to promote current services - NO cold calling!
  • General enquiry handling with a strong customer focus
  • Delivering a professional sales and service experience
  • Offering appropriate products whilst meeting compliance and quality standards

Skills/Experience/Attributes:

  • Previous experience in a customer service role is ESSENTIAL
  • Communication skills - effective oral and written communication skills
  • Tenacious, driven personality with a strong will and want to learn and progress

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

Customer Service Advisor - Graduate Opportunity!

|*GRADUATE OPPORTUNITY* |

| NOTTINGHAM CITY CENTRE |

|£18,380 PER ANNUM + £5040 BONUS - RISES TO£20,150 AFTER 6 MONTHS! |

| 8.00AM- 8.00PMON A ROTA BASIS |

Are you immediately available and have experience within customer service? Are you ready to take the next step in your career and join a large company who is focused on your growth and progression?

If you have the passion, we have the position!

Benefits:

  • 33 days annual leave, with an annual option to buy up to 5 additional days
  • Cycle to Work scheme - up to£1,000 worth of bike and accessories with an option to purchase the bike at a lower cost
  • Salary Finance - a dedicated online portal offering lending and saving facilities, financial well-being and support services
  • Travel loans - interest free loan for your travel to work
  • Regular incentives with amazing prizes to be won
  • FreeWi-Fi, hot drinks and fresh fruit
  • Generously discounted Sky TV and broadband packages
  • Pension scheme & free life assurance
  • Comprehensive in-house training with clearly defined career progression opportunities
  • Complimentary Domestic & General protection plan and discount further products
  • Great employee discounts at local shops, gyms and restaurants

Responsibilities:

  • First point of contact to existing customers when they are calling to cancel their policy or are wishing to discuss available options
  • Inbound call handling, assisting customers to issues
  • Use your initiative to understand the specific reason for the customer calling
  • Providing features and benefits of what they provide with the aim to of the customer being retained
  • General enquiry handling with a strong customer focus
  • Delivering a professional sales and service experience
  • Work in partnership with our clients and other brands in making customers aware of additional products
  • Offering appropriate products whilst meeting compliance and quality standards

Skills/Experience/Attributes:

  • Previous experience in a customer service role is ESSENTIAL
  • Communication skills - effective oral and written communication skills
  • Tenacious, driven personality with a strong will and want to learn and progress
  • Ability to solve or spot problems and escalate the issues if you are unable to solve it
  • Ability to be self-sufficient, using the available tools to help build knowledge

Please only apply for this position if you can evidence, on your CV, the essential elements of the post.

Should this not be the case, you will only receive an automatically generated email response to your application with no further communication.

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